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MainStay Suites Texas Medical Center/Reliant Park

#111 of 468 Hotels in Houston
Certificate of Excellence
2.5 of 5
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3134 Old Spanish Trail, Houston, TX 77054
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MainStay Suites Texas Medical Center/Reliant Park
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Ranked #111 of 468 Hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 19, 2014
Durward B Covington, Louisiana
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187 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for MainStay Suites Texas Medical Center/Reliant Park
See the most recent reviews
Covington, Louisiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2014

My wife and I have to visit MD Anderson Hospital almost every month, and if available, we stay at Mainstay Suites Texas Medical Center/Reliant Park. While not inexpensive, it beats the price of any other hotels in the area in its class and is much nicer than the economy hotels in the area, many of which are objectionable. The staff... More 

Was this review helpful? Yes 2
Newport News, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2014

We have been staying at the hotel for the last two years every time we have appointments at M.D. Anderson. Unfortunately, I am a cancer paient and have to travel to texas about every three months. Since our first stay we continued to return mainly because of the staff and compassion they show to their guests. In these stressful times... More 

Was this review helpful? Yes 3
Corpus Christi, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

I have stayed here for over 2 years for trips to the med center. Ed goes above and beyond to assist me with my transportation throughout the med center. Tena also goes out of her way to make each guest comfortable and meets their every need. Along with the other great staff, this is why we will continue to stay... More 

Was this review helpful? Yes 1
San Jose, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 14, 2014 via mobile

I am staying here based on the recommendation of Baylor as I interview for medical residency. Not only were the staff unfriendly and curt on the phone but also terse in person! Additionally, the room was filthy, including the bedding! When I called down to ask for a change of linens due to the bloody secretions stuck to the bedding... More 

Was this review helpful? Yes 3
Hot Springs, Arkansas
1 review
5 of 5 stars Reviewed January 12, 2014

My husband is a patient at MD Anderson. We were so delighted to find this hotel. The free shuttle to and from the hospital is on time! Mr. Ed, the driver, is just terrific! Henderson, Michael and Felicia fill in on weekends and evenings-they are great, too! We actually spent two months at this hotel so it became our second... More 

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Talladega
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 26, 2013

We stayed here because my husband is a patient at MD Anderson, and we were looking for something not so expensive. When you have to fly back and forth to Houston for medical treatment, you have to save money where you can. And this is a great buy! There is a shuttle service back and forth to the hospital, a... More 

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Lake Oswego
Top Contributor
69 reviews 69 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 25, 2013

This hotel is a bit difficult to find and when you find it, there isn't anything particularly remarkable. The staff is very friendly and gracious and allowed me an extended checkout. The rooms are average, and the breakfast was pretty standard. If you want a decent, clean nights stay, this place will do just fine. They did have a large... More 

Was this review helpful? Yes 1
Birmingham, Alabama
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2013

This was my first visit to Houston, TX. My daughter is a patient at MD Anderson hospital. My friend and I drove from AL to see her. I was immediately impressed at the cleanliness of the hotel lobby the moment I walked in, it’s a clean smoke free hotel and smelled fresh and clean. The front desk staff person Telina,... More 

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Tahlequah, Oklahoma
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 13, 2013

Our main reason for selecting the Mainstay Suites/Reliant Park was due to the availability of a shuttle from the airport to the hotel and also the shuttle to MD Anderson. For this particular visit we were just trying out the hotel for future visits when we fly to Houston. It is really a very good value for the dollar considering... More 

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Visalia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 12, 2013

The room was surprisingly more than I expected, for a better price than other hotels in the area. It was a little noisy, but not terrible. I needed the close proximity to the Cancer Center and the shuttle service was great! In fact, Felicia Woods, one of the drivers, went out of her way to make sure that we had... More 

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