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MainStay Suites Texas Medical Center/Reliant Park

#113 of 468 Hotels in Houston
Certificate of Excellence
2.5 of 5
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3134 Old Spanish Trail, Houston, TX 77054
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MainStay Suites Texas Medical Center/Reliant Park
Best prices for: 1 room 1 guest
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Ranked #113 of 468 Hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
XCaliforniaGirl Grand Junction, Colorado
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186 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Junction, Colorado
Top Contributor
68 reviews 68 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a medical trip and I was pleased to get into this property for the five nights I booked because the place was full up. The pros: The shuttle to MD Anderson and other place else within 3 miles, every hour and the exceptional service and tips Ed provided us. Our bathroom was renovated and large and the closet... More 

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Senior Contributor
22 reviews 22 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Like many other reviewers, we stayed here for its proximity to the Medical Center. This hotel is only 10 mins/ < 2 miles from MD Anderson. There is a shuttle offered to the Med Center but we didn't use it. Rooms were clean and rather spacious. Having a fridge, microwave and sitting area were rather nice and made our stay... More 

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Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

better rooms and service than expected. breakfast was a little above average. hall ways smelled a little musty, but all rooms are large kitchen-etts. I would stay here again. a few blocks east of the medical center

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1 review
3 of 5 stars Reviewed 3 weeks ago

The physical property was clean and convenient. The desk help was good even though it was VERY late when I checked in. HOWEVER what turned me off is that I held the reservation with my Bank / Debit Card and when I checked in I specifically asked if I could have another card used for the actual charge . They... More 

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Tyler, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2015

Nice Hotel. Clean Rooms. Front Desk was Very Accommodating.Free Breakfast Just the Norm. Free Shuttle to MD Anderson and Best Price this Close to MD Anderson. Will Stay here again when at MD Anderson.

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Tallahassee, Florida
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2015

This was our second stay at Mainstay suites and both times we have had excellent service and a very peaceful stay. The overnight front desk staff were always so accommodating. We will stay there again.

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McAllen, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 3, 2015

no eye contact from receptionist. no smile either. my companion and I had booked two separate rooms. When we reached the first of the two, it was already occupied. In my room coffee pot was incorrectly assembled, thus leaked all over the place. Otherwise, room was clean and comfortable, breakfast good. we chose hotel for its access to MdAnderson Cancer... More 

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Minnesota
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 19, 2015

There are BED BUGS here! I stayed at the Mainstay Suites for three nights in January. After the second night, I woke up with bite marks all over my face, arms, and lower legs (pics). The general manager refused to believe there were bed bugs in the room. After I asked for a change in rooms, they let someone else... More 

Was this review helpful? Yes 14
Martinsville, Indiana
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 19, 2015

This is the fourth time we stay here. This time we got a room on the 4th floor. It looked the same as the one on the second floor we got last year, but the mattress was hard and the pillows were very uncomfortable (they felt as if they were filled with popcorn). I never had a good rest there.... More 

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San Antonio, Texas
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 3, 2015

The hotel is very well located with easy access. The staff is very friendly and efficient (less than two minutes for check in), the price is great, as the hotel offers more amenities for the agreed price. It is a great option for all those looking for a cheap hotel but REALLY clean and confortable. I really recommend it!

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