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All 455 Houston hotels

MainStay Suites Texas Medical Center/Reliant Park

2.5 of 5 Hotel   |   3134 Old Spanish Trail, Houston, TX 77054
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Ranked #88 of 455 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Idaly R Birchwood, Tennessee, United States
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176 reviews from our community

Traveler rating
    80
    54
    19
    10
    13
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53
28
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46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birchwood, Tennessee, United States
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

It may not look that great on the outside but as soon as you enter you are greeted by very professional and cordial desk attendants. The public areas are extremely clean. We stayed a week and never an unpleasant odor or untidy anything. The downstairs public restroom was always immaculate. Our room, though small had all the amenities we needed,... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Staff were kind and the location is useful to go to texas medical center through using good shuttle service. The quality of housekeeping is also good and the hotel charge is reasonable, not so expensive. There are kitchen and refrigerator, good to stay even for a long time.

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Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2014

Very reasonable experience for a two-start hotel. I don't think my room was updated very recently, but it was clean and everything worked well. I got the cheapest size of room, and it was still reasonably sized with kitchenette, sofa, small desk, etc. Very easy drive to University of Houston and Medical Center. I didn't try the hotel-provided shuttle, but... More 

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1 review
4 of 5 stars Reviewed November 10, 2014

Good hotel really close to the medical center. Has a shuttle that would drop you off and pick you up from the med center. The driver Ed is really nice and helpful. There's a decent fitness room and breakfast in the morning.

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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 7, 2014

staff could work on customer service skills and professionalism. while waiting to check in the front desk staff did not acknowledge (not greeting: "good afternoon, how are you..." )anyone waiting for assistance as they joked amongst each other. felt like I was interrupting. They barely made eye contact and seemed to be bothered with our presence or overwhelmed. Check out... More 

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Bensalem, Pennsylvania
Top Contributor
136 reviews 136 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 28, 2014

We were driving through Texas and wanted to spend a night in Houston without spending a fortune on a room. Mainstay Suites fulfilled that wish. I was fearful that I would be disappointed with the room. However, I was pleasantly surprised by the property. The staff were great. The room was clean. The breakfast was fine. This is convenient to... More 

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Fort Worth TX
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 19, 2014

My father in law is in the hospital for medical treatments nearby, and we are so happy that we were able to find this great place nearby for my mother in law's extended stay. This has been her home away from home in her cute little suite with a kitchenette. The staff treat her like family and the daily breakfast... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

Great hotel with amazingly clean with great staff. I have booked extended stay hotel first and its was horriable hotel with everything wrong, i ran away from there in 1 day. I found this hotel from tripadvisor and given the try and found out extremely great and price is lower than the first. Its has full kitchen with all dish... More 

Was this review helpful? Yes 1
San Diego, California, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014

Stayed here 4 days. The property is older but extremely clean. Staff is exceptional. they treat you like family and are sooo willing to go the extra mile. jasmin and the front desk manager make this hotel an acceptional value

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Orange, Texas
1 review
5 of 5 stars Reviewed October 5, 2014

Extremely clean facility. Staff was over the top friendly and helpful. The rooms are more like a condo than a hotel with all the needs and comfort of home. Really enjoyed our stay and wished we could have stayed longer.

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Additional Information about MainStay Suites Texas Medical Center/Reliant Park

Address: 3134 Old Spanish Trail, Houston, TX 77054
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Texas Medical Center/Reliant Park 2.5*
Number of rooms: 92
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Also Known As:
Mainstay Suites Texas Medical Center/Reliant Park Hotel Houston
Houston Mainstay
Mainstay Suites Houston
Hotel Style:
#27 Best Value Hotel in Houston
#49 Romantic Hotel in Houston
#89 Business Hotel in Houston

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