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MainStay Suites Texas Medical Center/Reliant Park

#105 of 461 Hotels in Houston
Certificate of Excellence
2.5 of 5
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3134 Old Spanish Trail, Houston, TX 77054
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MainStay Suites Texas Medical Center/Reliant Park
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Ranked #105 of 461 Hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Keith W Texas
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184 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

better rooms and service than expected. breakfast was a little above average. hall ways smelled a little musty, but all rooms are large kitchen-etts. I would stay here again. a few blocks east of the medical center

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1 review
3 of 5 stars Reviewed 1 week ago

The physical property was clean and convenient. The desk help was good even though it was VERY late when I checked in. HOWEVER what turned me off is that I held the reservation with my Bank / Debit Card and when I checked in I specifically asked if I could have another card used for the actual charge . They... More 

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Tyler, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice Hotel. Clean Rooms. Front Desk was Very Accommodating.Free Breakfast Just the Norm. Free Shuttle to MD Anderson and Best Price this Close to MD Anderson. Will Stay here again when at MD Anderson.

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Tallahassee, Florida
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was our second stay at Mainstay suites and both times we have had excellent service and a very peaceful stay. The overnight front desk staff were always so accommodating. We will stay there again.

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McAllen, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 3, 2015

no eye contact from receptionist. no smile either. my companion and I had booked two separate rooms. When we reached the first of the two, it was already occupied. In my room coffee pot was incorrectly assembled, thus leaked all over the place. Otherwise, room was clean and comfortable, breakfast good. we chose hotel for its access to MdAnderson Cancer... More 

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Minnesota
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 19, 2015

There are BED BUGS here! I stayed at the Mainstay Suites for three nights in January. After the second night, I woke up with bite marks all over my face, arms, and lower legs (pics). The general manager refused to believe there were bed bugs in the room. After I asked for a change in rooms, they let someone else... More 

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Martinsville, Indiana
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 19, 2015

This is the fourth time we stay here. This time we got a room on the 4th floor. It looked the same as the one on the second floor we got last year, but the mattress was hard and the pillows were very uncomfortable (they felt as if they were filled with popcorn). I never had a good rest there.... More 

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San Antonio, Texas
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 3, 2015

The hotel is very well located with easy access. The staff is very friendly and efficient (less than two minutes for check in), the price is great, as the hotel offers more amenities for the agreed price. It is a great option for all those looking for a cheap hotel but REALLY clean and confortable. I really recommend it!

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Birchwood, Tennessee, United States
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 14, 2014

It may not look that great on the outside but as soon as you enter you are greeted by very professional and cordial desk attendants. The public areas are extremely clean. We stayed a week and never an unpleasant odor or untidy anything. The downstairs public restroom was always immaculate. Our room, though small had all the amenities we needed,... More 

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1 review
5 of 5 stars Reviewed December 6, 2014

Staff were kind and the location is useful to go to texas medical center through using good shuttle service. The quality of housekeeping is also good and the hotel charge is reasonable, not so expensive. There are kitchen and refrigerator, good to stay even for a long time.

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