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MainStay Suites Texas Medical Center/Reliant Park

2.5 of 5
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3134 Old Spanish Trail, Houston, TX 77054
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1 room 1 adult
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MainStay Suites Texas Medical Center\/Reliant Park
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228 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW

We had the most compassionate and awesome staff to work with. The manager was great to work with. We had to cut our stay short because of medical reasons and the whole staff was truly a blessing to us. The shuttle drivers were excellent and I cannot thank Ralph enough for his help with our mom on the shuttle and... More 

Helpful?
Thank Tamera W
Brisbane, Australia
Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is OK if you get a good deal as it is competitively priced but they could deliver so much more. Staff were rather rude and not particularly helpful. It sits right on the border with the dodgy end of town. They do have a bus that takes you anywhere within a certain radius. Thankfully we had a car... More 

Helpful?
Thank kezzaaustralia_12
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No complaints. Shuttle to the medical center runs at the top of every hour. Breakfast selection is limited, but tasty. A/C works very well is respond to temperature adjustments. Carpet was clean and well-maintained. Laundry room is available. Fitness Center is limited, but has all the basics and is in good repair with a TV in the Fitness Center.

Helpful?
Thank Marshall S
Houston, United States
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is very close to the NRG stadium, and the medical center. The hotel is not in the best neighborhood. I did feel safe, and their is plenty of lighting in the parking lot. The room is very clean, quiet and comfortable. The staff is very friendly. I would stay here again.

Helpful?
Thank Jennifer W
Honolulu, Hawaii
1 review
2 of 5 stars Reviewed 4 weeks ago

I was here for 33 days for my husbands surgery at MD Anderson Medical Center. I had a total of 3 rooms, one for myself and two for my family. The front desk agents, drivers and security were AWESOME!!! I pretty much lived here for over a month and every single staff member excluding management was nothing short of perfect,... More 

Helpful?
Thank Sheyne S
Santa Fe, New Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2015

I have spent many more nights at this hotel since I last reviewed it - some were single nights or multiple nights but also a 3 week continuous stay. Probably, all told I have spent over 60 nights here in 2015 and therefore have stayed in many different rooms. Staff care and concern remains high. At the front desk, Nyeshia,... More 

Helpful?
1 Thank Dixieouray
Martinsville, Indiana
Level Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 11, 2015

This is a simple hotel, but it has everything you need to be comfortable. The main feature is the free shuttle to the Medical Center (MD Anderson, VA Hospital, and any other hospital). The drivers are very nice and compassionate, especially Gary, who is really the "soul" of this hotel. The hotel also has a shuttle from and to Houston... More 

Helpful?
1 Thank Indiana_Brown
Mauldin, South Carolina
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 29, 2015 via mobile

We stayed here because we traveled to Houston for my husband's surgery. We couldn't have been in a better place. We made the mistake of thinking that the quality would be questionable since the rate was so low, but we were mistaken. The room was clean and comfortable and the staff is awesome. It appears that many people stay here... More 

Helpful?
Thank Richgirl45
Houston, Texas
1 review
5 of 5 stars Reviewed October 27, 2015

All staff are extremely competent, accommodating, patient, and professional. Front desk staff goes out of their way to make everything work. We had two reservations with a gap of one night. They diligently watched for a cancellation to make sure that we had that gap night filled. Ed, the shuttle driver, knows his way around and is so kind to... More 

Helpful?
Thank MaeReAnne
1 review
5 of 5 stars Reviewed October 14, 2015 via mobile

Stayed because we had family in the MD Anderson hospital and got more than expected. Ed was a great Shuttle driver and very caring. Breakfast was good and had a wide variety. Over all nice people and a nice, clean place to stay.

Helpful?
Thank Shelby L
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