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All 457 Houston hotels

MainStay Suites Texas Medical Center/Reliant Park

2.5 of 5 Hotel   |   3134 Old Spanish Trail, Houston, TX 77054
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Ranked #94 of 457 Hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Indiana_Brown Martinsville, Indiana
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179 reviews from our community

Traveler rating
    81
    54
    20
    10
    14
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53
29
27
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Minnesota
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

There are BED BUGS here! I stayed at the Mainstay Suites for three nights in January. After the second night, I woke up with bite marks all over my face, arms, and lower legs (pics). The general manager refused to believe there were bed bugs in the room. After I asked for a change in rooms, they let someone else... More 

Was this review helpful? Yes 3
Martinsville, Indiana
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the fourth time we stay here. This time we got a room on the 4th floor. It looked the same as the one on the second floor we got last year, but the mattress was hard and the pillows were very uncomfortable (they felt as if they were filled with popcorn). I never had a good rest there.... More 

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San Antonio, Texas
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very well located with easy access. The staff is very friendly and efficient (less than two minutes for check in), the price is great, as the hotel offers more amenities for the agreed price. It is a great option for all those looking for a cheap hotel but REALLY clean and confortable. I really recommend it!

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Birchwood, Tennessee, United States
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 14, 2014

It may not look that great on the outside but as soon as you enter you are greeted by very professional and cordial desk attendants. The public areas are extremely clean. We stayed a week and never an unpleasant odor or untidy anything. The downstairs public restroom was always immaculate. Our room, though small had all the amenities we needed,... More 

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1 review
5 of 5 stars Reviewed December 6, 2014

Staff were kind and the location is useful to go to texas medical center through using good shuttle service. The quality of housekeeping is also good and the hotel charge is reasonable, not so expensive. There are kitchen and refrigerator, good to stay even for a long time.

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Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2014

Very reasonable experience for a two-start hotel. I don't think my room was updated very recently, but it was clean and everything worked well. I got the cheapest size of room, and it was still reasonably sized with kitchenette, sofa, small desk, etc. Very easy drive to University of Houston and Medical Center. I didn't try the hotel-provided shuttle, but... More 

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1 review
4 of 5 stars Reviewed November 10, 2014

Good hotel really close to the medical center. Has a shuttle that would drop you off and pick you up from the med center. The driver Ed is really nice and helpful. There's a decent fitness room and breakfast in the morning.

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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 7, 2014

staff could work on customer service skills and professionalism. while waiting to check in the front desk staff did not acknowledge (not greeting: "good afternoon, how are you..." )anyone waiting for assistance as they joked amongst each other. felt like I was interrupting. They barely made eye contact and seemed to be bothered with our presence or overwhelmed. Check out... More 

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Bensalem, Pennsylvania
Top Contributor
137 reviews 137 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 28, 2014

We were driving through Texas and wanted to spend a night in Houston without spending a fortune on a room. Mainstay Suites fulfilled that wish. I was fearful that I would be disappointed with the room. However, I was pleasantly surprised by the property. The staff were great. The room was clean. The breakfast was fine. This is convenient to... More 

Was this review helpful? Yes 1
Fort Worth TX
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 19, 2014

My father in law is in the hospital for medical treatments nearby, and we are so happy that we were able to find this great place nearby for my mother in law's extended stay. This has been her home away from home in her cute little suite with a kitchenette. The staff treat her like family and the daily breakfast... More 

Was this review helpful? Yes 2
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Additional Information about MainStay Suites Texas Medical Center/Reliant Park

Address: 3134 Old Spanish Trail, Houston, TX 77054
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Texas Medical Center/Reliant Park 2.5*
Number of rooms: 92
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Also Known As:
Mainstay Suites Texas Medical Center/Reliant Park Hotel Houston
Houston Mainstay
Mainstay Suites Houston
Hotel Style:
#23 Best Value Hotel in Houston
#126 Business Hotel in Houston

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