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All 451 Houston hotels

Holiday Inn Express - Houston

2.5 of 5 Hotel   |   4434 FM 1960 Road West, Houston, TX 77068
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70%
Ranked #253 of 451 hotels in Houston
A recent review
5 of 5 stars Reviewed July 10, 2013
RavenMikeGrasonville
  • Overview
  • Reviews (10)
  • Photos (30)
  • Amenities
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  • Room tips (5)
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10 people have reviewed this hotel

Traveler rating
    3
    4
    2
    0
    1
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5
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3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 10, 2013

I can't say enough about how much we enjoyed our stay at this great hotel. Everyone at the front desk, especially Nekol, was extremely helpful, and courtious. The hotel was spotlessly clean, the rooms were comfortable, clean, and well appointed. The outdoor pool was clean, and refreshing, and very tranquil. The palm trees and waterfall made for a most relaxing... More

Was this review helpful? Yes
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 12, 2013

this propety is horrible I received a charge on my credit card 4 months after a missed reservation that i never made i called the hotel and Nicole the business manager thought it was funny and said i should understand that they have the right to charge for up to a year. I called back got the GM on the... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express - Houston, responded to this review

Dear DsneyBoyz, Thank you for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message. We look forward... More

Grand Rapids, MI
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 28, 2013

Stayed at this Holiday Inn while attending trade show. Rooms need updating for sure but you can beat the free breakfast. Many choices, well stocked, great coffee and plenty of food to keep you filled up till supper. Not only that but free chocolate chip cookies after 4:00 PM. Nice pool, small but has an attached hot tub. One block... More

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Houston, Texas
Top Contributor
65 reviews 65 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 14, 2012

The keys had to be rekeyed twice in one 16 hour stay, the breakfast buffet was out of eggs and biscuits thirty minutes before closing. In a seemingly almost empty hotel we were placed in the middle of a wedding party which arrived in at just after midnight and partied loud and hard till one thirty. The lady on duty... More

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Texas
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 11, 2012

This property is recessed from the main roadway, behind a car wash. The surrounding neighborhood is urban and not anything remarkable. The physical plant itself has a typical HI Express facade; likewise for the lobby. The guest rooms themselves appear a bit dated. Noise level from above rooms could be better...or perhaps I got a bad draw and happened to... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express - Houston, responded to this review

Dear GoEast, Thank you for taking the time to review our property. I appreciate your kind word about our hotel staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is our regret that our hotel fell was not up to... More

Beaumont, Texas
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 23, 2012

I got the medical rate which was extremely cheap! You have to call the Hotel directly and ask for it. They shuttle you back & forth on the hour to MDA. Everything you need and has been updated. Very small Hotel, only 3 Floor's, which some people like. No Charge for Parking, which is very convenient. Breakfast is Awesome &... More

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Victoria, TX
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed September 4, 2012

Excellent hotel. Clean nice room and everything worked perfectly (well-maintained). Friendly staff who were very knowledgeable and helpful. Very good breakfast with plenty of fresh food and a good variety.

Was this review helpful? Yes
Katy, Texas
Top Contributor
88 reviews 88 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 13, 2011

We previously had booked a room here in July, but they erred in our reservations and did not have the room we had booked. As we were leaving, the desk manager came out to our car and told us that they were going to "walk us over" to another hotel, and that they would pay for it. What she did... More

Was this review helpful? Yes 1
Austin, Texas
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2010

I love those Holiday Inn signs from my childhood. You know the ones – the star blazing atop the glowing, scripted “Holiday Inn.” There’s no such sign at this Holiday Inn Express, but it’s not needed, I suppose. The purpose of this Inn is as utilitarian as its signage. We chose this Inn because it was near the gym hosting... More

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KC, MO
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 22, 2010

This was formerly a Best Western and was revamped into a HI Express. The remodel was done well, this is a small hotel, but a nice hotel. Ignore any review older than six months because it was a Best Western and we all know how bad those properties are. By the way I rate for the star level of property,... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express - Houston

Address: 4434 FM 1960 Road West, Houston, TX 77068
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Houston 2.5*
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30 photos of this hotel

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Hotel & grounds (8)
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Pool/beach area (2)
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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#253 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
We're located on FM-1960 in the Champions Area of North Houston, Texas, and our hotel's ambiance matches our upscale address. Linger in our inviting lobby for an evening movie or casual conversation. ... more   less 
Number of rooms
70

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