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BEST WESTERN PLUS Westchase Mini-Suites

#28 of 469 Hotels in Houston
Certificate of Excellence
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2950 West Sam Houston Parkway South, Houston, TX 77042
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Westchase Mini-Suites
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BEST WESTERN PLUS Westchase Mini-Suites
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348 Reviews from our TripAdvisor Community

Traveler rating
    235
    73
    26
    8
    6
See reviews for
140
50
21
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (348)
  • Mar-May only
    (110)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (84)
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Dallas, Texas
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed on June 29/30/ July-1 for three nights. The rooms are nice and roomy. Huge. Breakfast is good as well. HK was good, but the best was Ms Dennis. She is everywhere. Checking the parking lot, house keeping, breakfast, training new front desk, all caps was on her head. Only negative is that No Elevators for two floors. Hard... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I really liked this hotel. The woman at the desk was so gracious and friendly. She made me feel at home immediately. They had a room reserved for me on the second floor, but she asked me if I would prefer a first floor room, since I'm a senior. I said yes. The bed was very comfortable. I felt safe... More 

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San Diego, California
Level Contributor
10 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

I felt comfortable at this hotel but the rooms weren't as clean as some others and it is clear the high turnover contributes to that. The staff was great though and I never felt I couldn't bring a problem to them if I desired. The only problem was the parking, when I came in on weekday nights after 9 pm,... More 

Review collected in partnership with Best Western

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des moines ia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the rooms and hotel exceeded my expectations. the staff was very helpful when I could not get printer to work and e maided some forms for me & was very glad to do this for me,the breakfast was good and had an excellent menu which also was good.

Review collected in partnership with Best Western

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Bill C, Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

I am so happy to hear that you enjoyed your stay and the staff did everything to help you. I have shared your comments with our staff and they are so grateful for you sharing them. We pride ourselves on our great friendly service. I hope to see you back again soon. More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I unfortunately have to say that this hotel is way over-rated. It is not a 4 1/2 star hotel, much less a Plus. I specifically stayed at this hotel, which was out of my way from our event in Houston, just because of its supposed ratings! The hotel itself is completely dated, and it is not hard to miss that... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bill C, Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

I am very sorry to hear that we did not meet your expectations. As a Best Western employee on the special discounted rate, I would have welcomed the opportunity to have resolved your issues had you brought them to my attention prior to your departure. Obviously, we failed with our level of service to you. That is unacceptable as we... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Check in clerk was kind and well on point. The parking was flooded... so i had to settled with soaking shoes for the night. The room itself looked clean and was quite large. It was a non smoking room but carried a light musky smell (couldve been the rain). MOUTHWASH in the bathrooms was my super nice surprise, as not... More 

Review collected in partnership with Best Western

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Bill C, Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Great to hear you enjoyed your stay and loved our little surprises. It is our goal to exceed and anticipate our guest's expectations and to hear we succeeded is "music to our ears." Thanks for sharing your comments and we hope to see you again soon. More 

Homosassa, United States
1 review
5 of 5 stars Reviewed May 25, 2015

The staff gave us excellent care, the service could not have been any better. All the amenities where excellent, Breakfast, cocktail hour, exercise room, pool, internet .Everything was spotless, and the staff was always cleaning. Only thin wrong, I found, is they need a new flag outside, the one hanging is kinda ragged.

Review collected in partnership with Best Western

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irving, United States
2 reviews
5 of 5 stars Reviewed May 25, 2015

this is a very nice well kept facility, comfy bed if you like medium i like firm. brekfast bar could use a second waffle iron, AND this ine even had hot scrambled eggs bacon and sausage!! cerials, etc. parking lot could have used a little portering over all very good experience

Review collected in partnership with Best Western

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Houston, United States
1 review
5 of 5 stars Reviewed May 25, 2015

I have been in Houston several times, in several different hotels. I think this is one of the best options. Very big and comfortable rooms, helpful staff and good location. Very close to Westheimer street and vey good restaurants. Recomended!

Review collected in partnership with Best Western

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Palm Desert, California, Usa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 11, 2015

Hotel staff is very friendly, room is clean and comfortable, close to freeway (8). walking distance to IHOP, close to restaurants on Westheimer and Belleair. The hotel has everything I need for my stay such as swimming pool, internet, printer, microwave, refrigerater...

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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