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All 447 Houston hotels

Comfort Suites

2.5 of 5 Hotel   |   1350 N. Sam Houston Parkway East, Houston, TX 77032
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Ranked #199 of 447 hotels in Houston
A recent review
4 of 5 stars Reviewed November 20, 2013
Lisa H Tyler, Texas, United States
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37 people have reviewed this hotel

Traveler rating
    17
    8
    2
    6
    4
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8
7
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0
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Fresno, CA
Contributor
14 reviews 14 reviews
13 hotel reviews
1 of 5 stars Reviewed 1 week ago

I stayed at this property a few months ago. The Heating did not work in several rooms but the staff refused to acknowledge that the Heating did not work. Temperature inside the room dropped below 50 F. To top it off Choice Hotels has refused to acknowledge the problem and refused to acknowledge my stay there. I still have my... More

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Grand Forks, North Dakota
1 review
2 of 5 stars Reviewed February 14, 2014 via mobile

We stayed here both going and coming home from our vacation. Waited 1 hr. 15 minutes for the shuttle to pick us up from the airport. On the way back, waited an hour. Luckily we didn't have this problem with the morning shuttle. Desk service was also slow. We will not stay here again.

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calgary
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 1, 2014

Got a great price on Expedia so decided to stay the one night as they have shuttle service to the airport. Dropped off our rental car early so we would not have the hassle flight morning. Shuttle was friendly, front staff friendly. Room was ok but could hear nothing but the traffic all night long and the people stomping up... More

Was this review helpful? Yes 1
Fresno, CA
Contributor
14 reviews 14 reviews
13 hotel reviews
2 of 5 stars Reviewed December 6, 2013

The hotel is reasonably clean and neat. But, the heating system does not work. The room is already down to 63 degrees F at 7:00 PM and the temperature is still dropping. The front desk says they can't do anything about it and pretends that it's a big surprise to them. But, other reviews mention they same problem. And, the... More

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Tyler, Texas, United States
1 review
4 of 5 stars Reviewed November 20, 2013

We have stayed a week at this hotel, my boyfriend was taking a class in one of the meeting rooms. the property is very well maintained, rooms very nice and comfortable. i had a problem with the heater in my room so i went to the front desk and the Sweet and professional desk clerk Mimi, immediately said lets go... More

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North Carolina
Top Contributor
58 reviews 58 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed November 3, 2013

We arrived at IAH airport, and called for the shuttle. It arrived in a few minutes. The shuttle looked brand new (white mini-van). I asked the driver to stop by Alwadi Mediterranean sandwiches, and he said no problem. I got the order to go, and we went to the hotel. Check-in was no problem. Our room was clean, everything in... More

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Ree A, General Manager at Comfort Suites, responded to this review

I am please to know the staff at Comfort Suites has gone above and beyond in providing a Great Service to our Guest. More

Largo, Maryland
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 14, 2013

On October 19, 2012, I arrived at this Comfort Suites, 1350 N. Sam Houston Parkway East, Houston, TX after attending a cousin's wedding. This hotel was GREAT! The room was clean. The entire hotel was inviting. I highly recommend this location.

Was this review helpful? Yes 2
Ree A, General Manager at Comfort Suites, responded to this review

I am pleased to know your stay at Comfort Suites was a Good Experience. More

Beaumont TX
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2013

This hotel was a standard Comfort Suites with all the amenities plus free parking. Doesn't get any better than that!! Very clean, efficient staff, comfortable beds, and a free shuttle to the airport. I highly recommend this hotel and will stay here every time I fly out of IAH. Loved it!

Was this review helpful? Yes 2
Dallas, TX
Top Contributor
86 reviews 86 reviews
80 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed May 31, 2013

This is a decent property near George Bush Intercontinental Airport. The hotel is clean and staff was nice. The hotel is off the highway but set back a bit by the service road and another business road. The distance is about 3 miles from the airport, but quick and easy. No frills, just decent clean stay.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2013 via mobile

the front desk was very nice and polite. They were helpful in finding places we were looking for. the room was very spacious. the breakfast was hot and plentiful, better than what we have had at other locations. the only complaint we had was that the pool was not open because the door was jammed it was memorial day weekend... More

Was this review helpful? Yes 1

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Additional Information about Comfort Suites

Address: 1350 N. Sam Houston Parkway East, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #199 of 447 hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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