The title says it in a nutshell. This hotel, although admittedly tough to spot sandwiched in between other buildings with an alley entrance, has all the basic business traveler necessities. These days, any hotel with free in-room Internet, both wired and wireless, is great. Hotel parking at $15/day is manageable compared to triple that rate I've paid in other city...
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Dear mboileau,
Thank you for the time you took to review the Courtyard by Marriott - Houston Galleria. I am pleased to know that your overall experience was great and that we met your expecatations. I am also very pleased that the staff treated you the way you would like to be as that is important to our hotel. Once...
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The staff were very helpful and that really made all the differnece - helping me with taxis and general info, and getting me some fruit when I missed breakfast. Rooms were clean, comfortable and well maintained and the wireless internet was fast. Good option for business. The only disappointment was the pool, which is very small - too small for...
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Thank you for taking the time to tell us about your most recent stay. We value your feedback. I'm glad that our staff was very helpful and that your room was clean. I'm sorry to hear you were disappointed in the pool. In the future, we do offer complimentary passes to all of our guests to Bally's Fitness. Bally's Fitness...
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We stayed here on a business trip. What a great staff and very clean, well-maintained rooms! We also held a training event using their meeting space. Being the trainer for our event, I had some nerves that everything would go smoothly! The Courtyard Houston Galleria made sure to keep me calm and assured me they were in control of whatever...
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Thank you for your kind words and positive review! I'm so pleased to hear you enjoyed your stay and that your meeting was a HUGE success! We absolutely loved having you and would love for you to come back and visit us.
We look forward to seeing you again soon!
With warm regards,
Shara Gerber
Assistant General Manager
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This was a good hotel overall but had some issues with staffing after 10pm and before 5am. Housekeeping was slow but did a good job once they arrived. For business the amenities were good and always available.
Thank you for taking the time to share some valuable feedback from your recent stay with us here at the Marriott Courtyard Houston by the Galleria. We appreciate you pointing out that we had some staffing issues during the late hours of your stay, and want you to know that we are using this as a training opportunity with our...
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We have stayed a many Marriott properties, and we found this one just average. It is an old property and it felt old. We were there on a Sunday night, which may not be the most exciting of times, but the bar/lounge was actually dreary. The location is good if shopping at the Galleria is in your plans.
Thank you for taking the time to give us some valuable feedback for your recent stay with us at the Courtyard by Marriott Houston by the Galleria. I am very disappointed to hear that our facility did not meet the exceptions you had.
Unfortunately the hotels lounge area and bar are not open on Sunday evenings, but are actually open...
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I did stay several times over the past seven months and like the location. Breakfast, roomservice and gym are at high standard and satisfied all demands. I appreciated the snaks they offer in the evening in the longue, especially when doing some more work using the high performance room internet acces in the evening. The staff is dedicated to the...
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We greatly appreciate you taking the time to leave us some valuable feedback from your recent stays with us here at the Courtyard by Marriott Houston by the Galleria. It is always good to hear that our service and accommodations met your every need. We look forward to having you stay with us again soon!
Sincerely,
Michael A. HIldum
General...
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When I stay in Houston I stay here not because it's the best room but because of the staff. They genuinely care for their clients. You're always greeted with a warm smile and a kind word. If you ask for anything, these people listen and try to make it happen. Best staff in town.
Thank you for taking the time to comment on your recent stay with us here at the Courtyard by Marriott Houston by the Galleria. We very happy to hear that the service that our staff provides always meets your expectations, and that you will continue to use our location every time you are in Houston. We greatly appreciate you!
Sincerely,...
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great location to get to downtown we were in town for Houston Marathon quiet rooms bonus of complementary late check out to anyone running the marathon of 3pm very helpful
Thank you for your recent comments about your stay with us. We are glad that you enjoyed your accommodations and were able to take advantage of our convenient location to downtown for the Houston Marathon. We hope that the next time you are in town that you will stay with us in the Galleria again.
Sincerely,
Michael A. Hildum
General...
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Marriott brands are always my favorite because I know what I am getting and the service is great. They were exceptionally friendly at this particular Marriott. The rooms were nice, the same basic courtyard layout. They will give you a double bed at the Marriott even if you book on priceline. Self parking was 15 bucks which is a bit...
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Thank you for taking the time to comment on your recent stay with us at the Courtyard by Marriott Houston by the Galleria. We are very happy to hear that you enjoyed your stay with us and we hope to see you again the next time you are in the Houston area!
Sincerely,
Michael A. Hildum
General Manager
Courtyard by...
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My husband and I have stayed here over the Christmas holidays for many years and have always had a positive experience. The staff is friendly and quick to correct any problems that may arise. The rooms are spacious and comfortable with kitchenettes. Breakfast is good with cereals, oatmeal, yogurt, as well as hot eggs and potatoes and waffles. While located...
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We are very happy to here that you were able to enjoy the holidays here with us at the Courtyard Houston by the Galleria, and that our staff and service was at it's best!!! We look forward to seeing you again the next time you are in the Houston area.
Sincerely,
Michael A. Hildum
General Manager
Marriott Courtyard Houston by...
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