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Courtyard by Marriott Houston by the Galleria

#94 of 481 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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2900 Sage Road, Houston, TX 77056
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1 room 1 adult
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261 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Enjoyed our three night stay when we were in Houston for a wedding. Nice, modern and the staff was very friendly and helpful. Only downside is that there is no free breakfast in the morning, only a paid cafe. We had a vehicle which was nice because it was a bit far, 20ish minutes, from downtown where the wedding was... More 

Helpful?
Thank Paige1215
F'burg
Level Contributor
203 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We've stayed at this hotel many times over the past several years. Since our last stay, a long-promised redecoration has occurred. The recent redecoration of the guestrooms is nice, especially the addition of a mirror to the room itself. Previously, the lack of a mirror in the room made it impossible to fix ones hair or make-up if another person... More 

Helpful?
Thank nanacake
Nick G, Front Office Manager at Courtyard by Marriott Houston by the Galleria, responded to this review

Good Evening Nanacake, Thank you for the feedback. We know that the renovation has brought many changes to our hotel, some of which we haven't quite gotten caught up with yet. I know our guests loved the breakfast and service from the prerenovation process. Our goal is to provide the same level of service with the Bistro concept as well!... More 

Level Contributor
146 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed December 27, 2015

We stayed here for 11 nights during the Christmas holidays. The wonderful staff made it feel like home! We would like to name just a few of the many staff who were so kind and caring during our stay, Marco, Ahmad, Sydney, Cody, Bob (the maintenance engineer), Shaun, Justin (bartender), Terry Salinas (restaurant) and many others. The rooms were first... More 

Helpful?
1 Thank WYPY
Denton, TX
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 26, 2015

I stayed in this location with my husband and daughter for a weekend trip to Houston to visit friends and tour NASA. Getting into the location was tricky at the time due to street construction and poor signage. The room was excellent. We received a very good rate and my daughter loved getting to sleep on the little pull out... More 

Helpful?
Thank tenthday
Chicago, Illinois
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 13, 2015

The people were very friendly. I particularly want to note the service provided by mr. Ahmad Shereef. He was exceptional so were his colleagues. Now here is the problem.. I choose hotels based on Location, Fitness Center and brand. The hotel was under renovation, food was mediocre due to renovation (????). The fitness center closed.. Room had no safe --... More 

Helpful?
Thank scubadiver10001
Nick G, Front Office Manager at Courtyard by Marriott Houston by the Galleria, responded to this review

Thank you for taking the time to review our hotel! I apologize for the state of the property during our renovation. It isn't the first or last impression we want to give our guests. We are extremely excited about the changes that are being made, but we also know that they provide inconveniences for the guests of our property as... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 12, 2015

For my most recent trip to Houston I had booked thru the marriott website at the Courtyard Marriott Houston by the Galleria. No where on the website, nor thru any of the confirmation or reminder emails did it indicate that the hotel would be going thru extensive renovations during the period of my visit. I arrived to the entrance to... More 

Helpful?
2 Thank Surinder S
Nick G, Front Office Manager at Courtyard by Marriott Houston by the Galleria, responded to this review

Good Afternoon, I cannot apologize more for the service you received at our property during your stay with us. There are some aspects of renovation that we cannot control, but there are some that we can. The ones you experienced are errors that we could've fixed beforehand for the most part. The service getting new pillows was more difficult than... More 

Wilmington, DE
Level Contributor
185 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed October 2, 2015

I've been staying at this Courtyard for roughly 10 years - ever since it opened. This was my worst stay. First, they are renovating the lobby. This didn't impact me but you should be aware. They should finish in 4-5 weeks. Second, and most important, I had a cold shower two days in a row. After the first morning, I... More 

Helpful?
3 Thank Woodstock1968
Level Contributor
135 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
3 of 5 stars Reviewed September 27, 2015

This hotel was nice enough but some renovations are still going on. I did not see anything about that on the website and I would have liked to know that in advance. The bistro is currently in a banquet room with no ambiance at all. The business center seemed more like a closet with only one computer that worked. There... More 

Helpful?
3 Thank debbiejo
Playa del Carmen, Mexico
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 20, 2015

Services is limited in general in line with the brand. very few options to dine nearby at night time. Rooms was excellent. Good location for Galleria right next to shopping. Taxi, wake up call, special request all on time. Evening staff not overly friendly. AM staff was excellent.

Helpful?
3 Thank Mario M
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 18, 2015 via mobile

When I entered the lobby the ambiance was warm and inviting. The room was super clean and staff ; huge on hospitality. Even wHen I arrived , nearly midnight, the hotel's restaurant was still open. I was politely asked, "would you like something to eat," she reminded me of the way my mom will ask me. But the best part... More 

Helpful?
1 Thank Asha S
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