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Hotel ZaZa Houston

#7 of 468 Hotels in Houston
Certificate of Excellence
4.0 of 5
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5701 Main Street, Houston, TX 77005
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Breakfast/Valet/Cocktails
Hotel ZaZa Houston
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Ranked #7 of 468 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 24, 2012
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1,088 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel ZaZa Houston
See the most recent reviews
Dallas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 24, 2012 via mobile

This is my first time as a guest of Hotel ZaZa. The staff is friendly and professional at this pleasant boutique hotel near Rice University. The design is very progressive and extremely interesting. Pop art and fashion design are at home here. The property is definitely a sweet stay with fun space, ample room amenities and talented staff. Add it... More 

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Matthew_Nuss, General Manager at Hotel ZaZa Houston, responded to this review

Thank you for the excellent feedback! I am happy to read that your first ZaZa stay was a pleasant experience! With summer around the corner, ZaZa Houston has a lot of coolio experiences to offer! Take a dip in the ZaZa pool, indulge at ZaSpa, or dine in the fabulous Monarch Restaurant; whatever "sweet" escape you desire...stay ZaZa! More 

Norman, Oklahoma
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 23, 2012

Ultra-hip, ultra-cool. And full of I hate to say it, jerks. Think spring break in Vegas and you'll have a good idea. Great location!! Seemed like hotel catered to club crowd. Bed was super comfy, check in was a breeze! Nice and quiet, great pool!! Room was very clean and included a turn-down service. Parking is valet only and pricey!

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Matthew_Nuss, General Manager at Hotel ZaZa Houston, responded to this review

ULTRA-AWESOME! I am glad you enjoyed the comforts of the hotel! Please let me know when your travels return you to Dallas, as I will have my staff roll out the reddest of red carpets upon your arrival! More 

kent
Top Contributor
68 reviews 68 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 23, 2012

We were booked in to the Zaza prior to a wedding. The location,room and general ambience were excellent and the staff were well trained and friendly. Our room was on the 5th. floor and the view from the balcony was great. We had one dinner and two breakfasts in the dining room. The breakfasts were very good but dinner was... More 

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Matthew_Nuss, Manager at Hotel ZaZa Houston, responded to this review

Thank you for the candid feedback! I am happy to read that you enjoyed your room and the view! I do apologize for the less than satisfactory service you received at dinner; that is definitely not the ZaZa standard! Please contact me regarding your experience at the hotel, as I would like to receive more details. More 

Madison, Wisconsin
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 23, 2012

Goth decor, lush window coverings, wan fashion models: this is a trendy spot, the sort of hotel where the vampires in "True Blood" might stay. It is a nice alternative to the corporate hallways replicated in every Sheraton, Hilton, etc. I was impressed with the service. I forgot my Ipad charger and the staff went of its way to get... More 

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Matthew_Nuss, Manager at Hotel ZaZa Houston, responded to this review

Thank you for the fantastic feedback! I am happy to read that you found ZaZa Houston to be a "refreshing alternative" with superb service. Love it! Please let me know when your travels return you to H-town, as I would love to create another signature ZaZa experience for you! More 

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2012 via mobile

Fabulous stay at the ZaZa. Great funky hotel in good location. Lovely pool area with cool vibe at the weekends. We booked a standard room, which wasn't huge but was certainly well decorated and very comfortable. Excellent staff, special thanks to Spencer for taking care of us. This is what a hotel should be!

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Matthew_Nuss, Manager at Hotel ZaZa Houston, responded to this review

Fabulous stay! Love it! The pool area is definitely a fantastic spot for unwinding or having a blast. I will make sure Spencer of the Monarch Restaurant is commended for his stellar service to you during your stay at ZaZa Houston! Please let me know when your travels return you to good ol' H-town in the US of A, as... More 

Seabrook
1 review
5 of 5 stars Reviewed April 18, 2012

Loved it. Completely wonderful from beginning to end. Loved every minute of the experience.

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Matthew_Nuss, Manager at Hotel ZaZa Houston, responded to this review

WOW! I am happy to read that your ZaZa experience was wonderful from start to completion, and that you enjoyed every minute of your stay! The balcony suites are definitely one of the many gems of ZaZa Houston. Please let me know when your travels return you to Houston, as i would love to create another signature ZaZa experience for... More 

Encino, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 17, 2012

My daughter and I just returned from a stay at Hotel ZaZa Houston, where we were attending an event at Rice University. As it turned out, ZaZa was perfectly located for us, being less than a mile from the university. The hotel is located in a great neighborhood (known as the Museum District) and the Museum of Fine Arts is... More 

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London, United Kingdom
Top Contributor
76 reviews 76 reviews
54 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 14, 2012 via mobile

If nothing else, the bed was superb. Yes, it was a beautiful hotel, yes, interesting and challenging art on some of the floors, yes, some of my work colleagues wished they stayed on some floors since the photography of sumptuous young ladies greeted you when you stepped out of the elevator...the "coolness" factor was there. I enjoyed the tasteful decor... More 

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Saint Paul, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2012

The Hotel ZAZA is very energized and unique. In the heart of the Museum District, very close to Downtown, 10 minutes from the Galleria, a stones throw from the incredible Texas Medical complex , and surrounded by very nice neighborhoods with unique shopping and restaurants, it is a perfect location if you are in town for business and pleasure. The... More 

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Matthew_Nuss, Manager at Hotel ZaZa Houston, responded to this review

Wow! Thank you for the awesome feedback! I am happy to read that you find the ZaZa Houston energetic and first class. The hotel is always bubbling with new concepts! All in all, I would love to know when your travels return you to the Houston area, as I will have my staff roll out the reddest of red carpets... More 

Olathe, Kansas
Top Contributor
628 reviews 628 reviews
99 hotel reviews
212 helpful votes 212 helpful votes
2 of 5 stars Reviewed April 2, 2012

the check in was good - the room smells like mold and everything is really dark. Blacks and tan. The room service menu is really limited, and not what I would consider very healthy. really disappointing. exercise room is nice and open 24 hours, staff is very friendly. So - for the price there are better options. The next issue... More 

Was this review helpful? Yes 3
Matthew_Nuss, Manager at Hotel ZaZa Houston, responded to this review

I apologize for the issues that you encountered at the hotel. It is beyond disappointing to read about the issues during your stay. Our staff works hard to create a great experience for our guests. I am following up with the management team on how we can prevent these issues and improve. At your earliest convenience, please contact our Director... More 

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