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All 452 Houston hotels

Hotel ZaZa Houston

4.0 of 5 Hotel   |   5701 Main Street, Houston, TX 77005
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Ranked #13 of 452 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Lisa P
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941 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel ZaZa Houston
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel Zaza for July 4th and it was not an ideal stay. When things go wrong on vacations do you know who the family blames ...Mommy; and you know what she does...vents on Trip Advisor. Usually after you press the submit button nothing ever happens but this is where the Zaza was different. They called me,... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pleasantly surprised by hotel as was concerned it might be too quirky. Pool put me in mind of glamour in an old style. Pool service very good. Had problem with air con - called front desk and fixed by engineers within 20 mins so happy. Complimentary coffee in the morning is v nice idea. The only criticism I have is... More

Was this review helpful? Yes
Matthew_Nuss, President of Hotel Operations at Hotel ZaZa Houston, responded to this review

Howie501! Thank you for the great feedback! I am pleased to read that you had a delightful experience at Hotel ZaZa recently. I am glad you enjoyed the ZaZa Poolside! In regards to the gym, I will have a word with my team regarding the atmosphere! Please touch base when your travels return you to Houston, as I will have... More

Houston, Texas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed at Zaza multiple times in the last 4 years. It's my favorite hotel in Houston! I take a night off from home just to visit this gorgeous gem. Our last visit will be unforgettable. Zaza went above and beyond to make our birthdays amazing. They exceeded my expectations! I cannot wait for our next stay here. The Magnificent... More

Was this review helpful? Yes
Matthew_Nuss, President of Hotel Operations at Hotel ZaZa Houston, responded to this review

Jessica P! Thank you for the wonderful feedback! I am pleased to read that ZaZa is your favorite hotel in Houston! We are all about making our guests' special occasions AWESOME! Please touch base when your travels return you to Houston, as I will have my team roll out the reddest of red carpets upon your arrival. We love ya... More

Chattanooga, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We've been traveling to Houston for seven years for visits to MD Anderson. Hotel ZAZA is a short drive to the hospital. The rooms are always excellent. Stayed in the Splendito Suite this time. The food is fabulous! The pool is stunning...and service is always top notch.

Was this review helpful? Yes 1
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

Jim B, Thank you for the great feedback regarding your recent visit at Hotel ZaZa! I am happy to read that you enjoy your visits at the Z. Comfort and excellent service are key at the Z. Please touch base when your travels return you to Houston, as I will have my team create a signature experience for you. We... More

Houston
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can’t say enough great things about this hotel. And just when I thought I knew my favorite suite (the Texas Tycoon) I found a suite that’s a very close second. We stayed in the Soho Loft over Labor Day weekend and LOVED it! They layout is spacious and lends itself to entertaining a few folks (the half bath is... More

Was this review helpful? Yes
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

Jasmine H! Thank you for the fantastic feedback. I am pleased to read that you had a wonderful experience at Hotel ZaZa recently! Comfort & excellent service are key at the Z. I am happy you enjoyed your stay in the Soho Loft! The Z team looks forward to your next visit! We love ya at ZaZa! More

Columbus, Ohio, United States
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay at Hotel ZaZa whenever I am in Houston and it is always my go to hotel. Recently, I was as disappointed as ever with a hotel stay. I was upgraded to a pool side bungalow room which had a nice balcony and was a good size room. The downside came with the techno music that started at 10am... More

Was this review helpful? Yes 2
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

Mitchel L, Thank you for the feedback regarding your recent visit at Hotel ZaZa. I sincerely apologize for your unsatisfactory experience at the hotel & your wife's visit at ZaSpa. Such an occurrence is not the norm at Hotel ZaZa. Please touch base with me when you have an opportunity, as I would like to gather more details concerning your... More

baton rouge
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel was a great escape for my wife and I. Eclectic setting with a great atmosphere. Everyone we dealt with was courtesy and polite. I called the hotel directly to get descriptions of the suites and the person that I booked with was extremely helpful. Valet staff, Concierge, and Front Desk, were all bending over backwards for us. The... More

Was this review helpful? Yes 1
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

ealumbaugh! Thank you for the wonderful review! I am pleased to read that you had a great visit at Hotel ZaZa recently! Comfort and excellent service are key at the Z. In regards to Casablanca, I am happy you enjoyed the suite for your special occasion! Please touch base when your travels return you to Houston, as I will have... More

Houston, Texas
Top Contributor
54 reviews 54 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently had a weekend at Hotel ZaZa and the hotel is based on Pop Culture and the art work and decoration is very interesting and everything is quite modern/sexy. The room and bathroom is very small. The bed seems like a full not a queen but not sure about that. A few of our friends had suites and the... More

Was this review helpful? Yes
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

KJG792012! Thank you for the feedback regarding your recent visit at Hotel ZaZa. I am pleased to read that you had a delightful experience at ZaSpa! The oasis is definitely worth experiencing. In regards to your customer service experience, I apologize for the unsatisfactory service you received. Such service is not the standard at ZaZa. I will have a word... More

New Roads, Louisiana
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrive Friday evening to a place out of the this ordinary world. Stayed for the weekend to go to a football game and were guest of business associates. The rooms were very well decorated and there is some fabulous art through out the property. The staff was very helpful and the atmosphere was very romantic. The hotel is located in... More

Was this review helpful? Yes
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

jodicot10! Thank you for the wonderful review! I am pleased to read that you enjoyed the atmosphere and decor of Hotel ZaZa. It is definitely eclectic! Comfort and excellent service are key at the Z. Please touch base when your travels return you to Houston, as I will have my team roll out the reddest of red carpets upon your... More

Shreveport, Louisiana
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment of driving up to the property, "it was all hands on deck" from the valets, to the concierge to the bellman, the staff could not been more helpful or gracious. The room was excellent, the decor was very tasteful and lots of light, very homy.

Was this review helpful? Yes
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

Steve W! Thank you for the terrific review! I am happy to read that you had a delightful experience at Hotel ZaZa recently. Comfort & excellent service are key at the Z! Please touch base when your travels return you to Houston, as I wil have my team roll out the reddest of red carpets upon your arrival. We love... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(22)
  • Museum district(16)
  • Very nice(13)
  • Pool area(12)
  • Valet parking(8)
  • Monarch restaurant(4)
  • Medical Center(3)

Additional Information about Hotel ZaZa Houston

Address: 5701 Main Street, Houston, TX 77005
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel ZaZa Houston 4*
Number of rooms: 315
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