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Hotel ZaZa Houston

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Hotel ZaZa Houston

4.0 of 5
5701 Main Street, Houston, TX 77005
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Hotel amenities
Hotel ZaZa Houston
186 traveler photos
Ranked #40 of 437 hotels in Houston
4.0 of 5 stars 570 Reviews
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570 reviews from our community

Traveler rating
    332
    128
    44
    41
    25
See reviews for
Families
68
 
Couples
185
 
Solo
51
 
Business
195
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Aberdeen, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
“Hotel ZaZa”
4 of 5 stars Reviewed May 19, 2013 NEW

Located conveniently in the museum district, this boutique hotel provides an alternative to the big chains. The staff are young and full of energy making this an ideal stay for either business or pleasure. I loved the pool area, the spa and the bar. My room wasn't that great, a bit tired and the air conditioning was noisy otherwise I'd... More

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See 5 more reviews by PijuDo for Houston
Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“First time in Houston”
4 of 5 stars Reviewed May 16, 2013 NEW

I spent 2 days / 1night in Houston to attend Tristan and Isolde at the Opera House and visit museums and galleries. I have a really good experience at Zaza Hotel. The location is absolutely perfect, close to all the main museums and the metro. The check in was fast and efficient. The check is at 4pm but they gave... More

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See 3 more reviews by luzzien for Houston
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
May 17, 2013

luzzien! Thank you for the feedback! I am pleased to read that you enjoyed your first visit to Houston! The arts scene in H-town is definitely something worth experiencing! Hotel ZaZa is located in a lovely part of H-town's Museum District, and the metro is an excellent transporation option; however, if you are looking for a swanky, smooth ride through... More

Nashville, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great hotel, but hyped up a little too much”
4 of 5 stars Reviewed May 13, 2013

I got a room here for my wife and I for our anniversary because everyone said it was the place to go. I'll get to the two things I always make a point to talk about in any review of a hotel or B&B, the bed and the shower. The bed was comfortable. Not the best bed I have every... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
May 17, 2013

MTSUDaff! Thank you for the review. I am happy to read that your anniversary celebration at ZaZa was enjoyable! The showers and beds are definitely top notch at the Z! In regards to the Magic Carpet Ride, I am pleased that you enjoyed the complimentary shuttle service! The Z team is happy to drive guests anywhere within a 5-mile radius... More

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
“I was profiled and greeted at the valet exit by security after loosing my valet ticket.”
1 of 5 stars Reviewed May 13, 2013

My personal experience at the Hotel ZaZa was a nightmare. I was attending an evening celebration at the Hotel ZaZa. There had been multiple celebration events on the main floor that evening between 7:00 pm - 11:00 pm (est.). Upon leaving the event that I had attended. I could not find my valet ticket. I addressed the issue at the... More

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ZaZaHouston, General Manager at Hotel ZaZa Houston, responded to this review
May 20, 2013

Dear Klaus C, Thanks for your review. A little background for the audience. We have a dedicated security team for our guests' safety as well as contracting with local law enforcement for traffic control, etc. Both work in tandem to ensure a secure environment for our guests, a very secure environment. When one person's idea of fun infringes on another... More

1 review
“Kindness”
5 of 5 stars Reviewed May 12, 2013 via mobile

Recently stayed at the ZaZa and unfortunately had to go home early due to unexpected death. Staff was very kind and understanding. It was very much appreciated by my wife and myself. The hotel itself was very nice and has an "attitude" which was very refreshing in these days of computer generated decor. Hope to return some day.

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
May 13, 2013

Colin L! Thank you for the review. I am pleased to read that my staff provided fine hospitality to you and your wife during your recent visit at Hotel ZaZa. Also, I am glad you enjoyed the decor of the hotel! ZaZa is definitely not your typical hospitality establishment. When your travels return you to H-town, please touch base. I... More

Bracknell
Top Contributor
72 reviews 72 reviews
34 hotel reviews
Reviews in 48 cities Reviews in 48 cities
83 helpful votes 83 helpful votes
“MUSEUM DISTRICT LOCATION”
3 of 5 stars Reviewed May 10, 2013

We stayed for several nights to recover from our transatlantic flight and to visit the museums. The location was perfect for the Museum of Fine Art which is just across the road from the hotel entrance. Our first impression of ZaZa was the very dark lobby area followed by the relatively small size of our room for an expensive upmarket... More

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See 5 more reviews by rjg4321 for Houston
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
May 15, 2013

rjg4321, Thank you for the review! I am pleased that you received great service from the ZaZa team during your time at the hotel. In regards to the lighting, a few adjustments have been made to provide a brighter atmosphere for guests! I am glad you enjoyed the location of the Z! As for the valet price, Hotel ZaZa's rate... More

United Kingdom
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
“Stylish hotel in downtown Houston”
4 of 5 stars Reviewed May 7, 2013

Our one night stay at the ZaZa hotel was enjoyable. On the Saturday in question there were three wedding receptions in the hotel. It is to the hotel's credit that we were not really aware of this apart from the fact that the cocktail bar was a little busier than usual. The valet parking was slick and professional. We also... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
May 13, 2013

SlowDance! Thank you for the excellent feedback! I am pleased to read that you had a fantastic experience at Hotel ZaZa last month! The complimentary Magic Carpet Ride service is one of the many gems of ZaZa; I am glad you found the service efficient. Come on back soon and dive into ZaZa's refreshing Poolside area, or escape to the... More

Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Unique hotel ...”
5 of 5 stars Reviewed May 7, 2013

Hotel ZaZa Houston is a unique boutique hotel with great amenities, terrific service, decent food on property, and a - well, unique - sense of style. This is an adult hotel, and is not well situated for those traveling with kids. But for those of us who travel alone or as a couple, it is a wonderful oasis. Be aware... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
May 15, 2013

Sullibud! Thank you for the wonderful feedback! I am pleased that you found Hotel ZaZa to be a UNIQUE hospitality establishment! The Z is definitely not a cookie-cutter hotel. Please touch base when your travels return you to Houston, as I will have my staff roll out the reddest of red carpets upon your arrival! More

Houston, TX
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
70 helpful votes 70 helpful votes
“Really good hotel with the usual kinks”
4 of 5 stars Reviewed May 7, 2013

This is a really good hotel. Very unique and strive to be different. I like that. This is a nearly 5 star hotel. I am pretty tough on hotels when it comes to reviews, but this one could do one or two things differently and really excel. First of all, I can't stand places where there are two or three... More

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See 4 more reviews by halo36 for Houston
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
May 16, 2013

halo36! Thank you for the feedback! I am pleased to read that you had a nice stay at Hotel ZaZa recently. Weddings at ZaZa are always spectacular events to experience; I am glad you had a wonderful time at the event! In regards to the snack bar featured in the lobby, I apologize for the lack of utensils! Definitely not... More

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Our anniversary stay”
5 of 5 stars Reviewed May 6, 2013

If you are looking for a special stay in downtown Houston Hotel Zaza is the place its not a very large hotel in downtown. But I think that's what makes it so special. Hotel Zaza seem to have just a little bit more attention to detail. It's in a beautiful area of the Montrose in the museum district by the... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review
May 7, 2013

airmartex! WOW! Thank you for the great feedback! Attention to detail is definitely key at Hotel ZaZa. I am pleased to read that you thoroughly enjoyed your accommodations at the hotel! The Museum District is a lovely area to explore! Please touch base when you would like to z-scape back to ZaZa, as I will have my staff roll out... More

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Hotel Summarization (Beta)

What travelers say

  • “Room service” (33)
  • “Pool area” (21)
  • “Very nice” (21)
  • “Museum district” (21)
  • “Valet parking” (16)
  • “Medical Center” (10)
  • “Monarch restaurant” (8)
  • “Great stay” (5)
  • “Good location” (5)
  • “Comfortable bed” (5)

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Additional Information about Hotel ZaZa Houston

Address: 5701 Main Street, Houston, TX 77005
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 437 hotels in Houston
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A luxury hotel including restaurants, pool, fitness center, spa & spa cafe with a pet friendly policy located in downtown Houston. Known for their sophisticated service and modern interior. ... more   less 
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Hotel ZaZa Houston
5701 Main Street
Houston, TX 77005
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