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Hotel ZaZa Houston

Hotel ZaZa Houston
  • Hotel class: 4 of 5
  • Rooms: 300
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 44 reviews
44 Reviews
5.0 of 5 stars
18
4.0 of 5 stars
8
3.0 of 5 stars
2
2.0 of 5 stars
7
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#51 of 357 hotels in Houston
Description:
A luxury hotel including restaurants, pool, fitness center, spa & spa cafe with a pet friendly policy located in downtown Houston. Known for their... A luxury hotel including restaurants, pool, fitness center, spa & spa cafe with a pet friendly policy located in downtown Houston. Known for their sophisticated service and modern interior. more » « less
  • Address
    5710 Main Street
    Houston, TX 77005
Check Rates: $193 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 42 traveler reviews
  • What to Expect:
    • 4 based on 36 reviews Rooms
    • 3.5 based on 36 reviews Service
    • 3 based on 37 reviews Value
    • 4 based on 37 reviews Cleanliness
  • Recommended For:
    • 50% based on 41 reviews An amazing honeymoon
    • 40% based on 41 reviews Young singles
    • 20% based on 41 reviews Older travelers
    • 20% based on 41 reviews Families with teenagers
    • 20% based on 41 reviews Pet owners

Reviews of Hotel ZaZa Houston

( 1-10 of 44 )
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5 of 5 stars
New York
Aug 15, 2008

I stayed in this hotel 2ce and both times the service was superb. This hotel was recently renovated and conveniently located across the street from museum of arts. Its very classy and great for business travelers. Both times when I checked in I had nice little favors in my room (1)a complimentary Veuve Clicquot and Godiva truffles (2nd time) good... more

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5 of 5 stars
Los Angeles
Aug 12, 2008

We just returned from a weekend at the Hotel Zaza in Houston. We really enjoyed the hotel. Our room was just lovely. Lots of space and great amenities. The hotel staff was extremely friendly and helpful. The restaurant was excellent. And the lounge at night was quite a scene. The pool on the weekend was also a scene, which was... more

Aug 8, 2008

This hotel is very poorly run. Everything from check in to check out was a hassle. I had no help getting my bags up to my room. My room had a broken window in it and the pool was so filthy it was disgusting. By filthy I mean the pool had cigarette butts, cans, old newspapers, and other trash in... more

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5 of 5 stars
Beaumont, Texas
Jul 28, 2008

Our experience at ZaZa was great. The place is the refurbished Warwick hotel, enjoying an excellent location near several major museums and the medical center. The staff was friendly and attentive. We had a suite which, while not cheap, was good for the price. In other cities a suite with this much room and furnishing would have been much more... more

Jul 13, 2008
1/1 found this review helpful

I stayed at the Hotel ZaZa in Houston while attending the Microsoft Worldwide Partner Conference last week and could not have been happier. The staff were great and the hotel ambience was very chilled out, fantastic music in the lobby and by the pool in the afternoons. When I arrived there were greeters in the lobby with "zazatinis" tiny shot... more

Jun 12, 2008

After the Perfect wedding, my wife and I spent our first night as Husband and Wife in the Hotel ZaZa in Houston and it was the Perfect stay!! From the minute we pulled up we were greeted with smiles and professional service. The comtempory atmosphere and stylish decor set the mood for an enchanted experience. Our room, the fantastico suite,... more

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5 of 5 stars
New Mexico
Jun 10, 2008

My husband and I stayed at ZaZa while visiting Houston for four nights. It is a beautiful hotel located in a great area of Houston, the Museum District, with a large park, lovely neighborhoods and Rice Univ. as well as being near many restaurants and shopping. We arrived too early to check in but were able to sit by the... more

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1 of 5 stars
tennessee
Jun 9, 2008
1/4 found this review helpful

Hotel ZaZA has the worst customer service you will find in the hotel industry. I just recently went on an annual girls trip and we thought we would stay at a nice hotel. Four of the six of us had money stolen out of our wallets and we were treated as if we had stolen the money from our friends.... more

Management response from
ZaZaGM, General Manager

Unfortunately, these ladies either lost or had money stolen from them. Following my investigation I found no one had entered their room who was not authorized to do so and those who entered were interviewed. I found no evidence that any staff member took the missing money. These ladies could have lost this money elsewhere or had it stolen when...

Apr 29, 2008
1/1 found this review helpful

The hotel is situated in a relatively quiet area close to the museums. The interior decoration is nice enough and the rooms are very spacious. The bathroom is also immense and the ammenities are very nice. However, the towels were rolled up and placed underneath the sink (at least in this room) and there was only one hook at the... more

Apr 29, 2008
3/4 found this review helpful

I booked a spa weekend with several girlfriends at the hotel. I visited 6 weeks prior to check out all the facilities, which were lovely. I booked the spa, rooms, and a dinner reservation at that point. I then confirmed the reservations one week prior to the event. The hotel contacted me 2 hours before check-in to let me know... more

Reviews of Hotel ZaZa Houston

( 1-10 of 44 )
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Hotel ZaZa Houston Address

5710 Main Street, Houston, TX 77005