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All 451 Houston hotels

Hotel ZaZa Houston

4.0 of 5 Hotel   |   5701 Main Street, Houston, TX 77005
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85%
Ranked #11 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Polo161 Houston, Texas
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919 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

When every i have a weekend where i just want to get away for a little R&R/Pool time, this is my place. From Tip to tail all aspects of the hotel meet my expectations of refinement and tailored service. Take time for a spa treatment, the facial followed by salt scrubs are great then lounge by the pool.

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Top Contributor
54 reviews 54 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was at the ZaZa for a business meeting and at first appearance it's not your ordinary business hotel. However, the service we received with our meeting was over the top! Very attentive staff. Food was diverse and tasty. Everything was kept well stocked. I was very pleased and impressed with the service by all of the staff. We did... More

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New York City, New York
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

There are a lot of great things going for this hotel, but the negative was so bad, it made my stay at Zaza one of my most negative hotel experiences in recent years. The executive summary: Great rooms, great bed, great breakfast food, but poor staff and it is absolutely impossible to find transportation anywhere out of the hotel in... More

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Alexandria, Virginia
Top Contributor
105 reviews 105 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I do not recommend this hotel for business travelers -- it's better suited for weddings, etc. The hotel is pretty isolated from "things". It's in the museum district, which is lovely. It's also near a huge park -- so if you're a walker or a runner, it's a good location. Upon check in I asked the woman at the front... More

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Houston, Texas
Top Contributor
52 reviews 52 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

this hotel was pricy but worth it. Its located in a great area of Houston close to the medical center the Reliant stadium the zoo and also the museum district. The beds were comfortable and the rooms were super nice the pool was great with a bar and plenty of places to lay out in the sun or chill in... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

tonyatom! Thank you for the fantastic feedback. I am pleased to read that you had a delightful experience at Hotel ZaZa! Comfort is key at the Z. In regards to room service, I will investigate the issue! Please touch base when you would like to z-scape back to ZaZa, as I will have my team roll out the reddest of... More

Cary, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel ZaZa Houston is a Fabulous Hotel! Friendly personal service, great bar with outstanding jazz singer, excellent food, great pool area with excellent service...best in class. Vic was dynamitic! Mark M

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

Mark M! Thank you for the great review! I am pleased to read that you had a fantastic experience at Hotel ZaZa recently. The hotel is all about comfort & excellent service! Please touch base when your travels return you to Houston, as I will have my team roll out the reddest of red carpets upon your arrival. We love... More

Katy, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We got married back in May and we chose Hotel Zaza to stay for a few days after the reception. I repeatedly mentioned to reservations that this is a honeymoon booking and not once they told us Congratulations. That was a red flag already. On the wedding night, my bride walked in literally in her wedding dress (me in a... More

Was this review helpful? Yes 4
Friendswood, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Hotel ZaZa for the One Direction concert. It was our first time staying there. The service is above and beyond. We were treated like VIP's. Upon check in we were upgraded to the Warwick Apartment. It was amazing!!! The minute we walked through the door, all of our jaws dropped. We will definitely go back to this... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

Kristina H! Thank you for the fantastic feedback. I am pleased to read that you had a great visit at Hotel ZaZa recently. Comfort & excellent service are key at the Z! I am happy you thoroughly enjoyed the upgrade to the Warwick Apartment! The suite is definitely spectacular. In regards to the Dr. Pepper refills, I apologize for the... More

Houston, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived, the Hotel ZaZa's staff made certain everything for our stay was perfect. The Houston We Have A Problem Suite was an out-of-this-world experience. The cocktails at the Monarch bar were amazing and the room service did not disappoint. What a great way to celebrate a special occasion! #WeLoveYa

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

MeredithR40! Thank you for the wonderful feedback! I am happy to read that you had a delightful experience at Hotel ZaZa recently. The Houston We Have a Problem suite is definitely stellar! I am glad you received excellent drinks and food during your stay as well. Please touch base when you would like to z-scape back to ZaZa, as I... More

Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just stayed for 3 nights and really enjoyed this hotel. Location was ideal - staff were friendly and welcoming - Monarch patio was great - food both breakfast and dinner was tasty - hotel room was huge and spotless. Minutes from downtown, Rice Village and University, Montrose and Hermann Park. Would highly recommend. looking out the bedroom window we had... More

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Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston, responded to this review

School70! Thank you for the wonderful feedback! I am pleased to read that you had a delightful 3-night stay at Hotel ZaZa recently! Comfort & excellent service are key at the Z. In regards to the Butler Pantry, I am happy you enjoyed the complimentary coffee and tea service! Please touch base when your travels return you to Houston, as... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(22)
  • Museum district(16)
  • Very nice(14)
  • Pool area(12)
  • Valet parking(8)
  • Monarch restaurant(4)
  • Medical Center(3)

Additional Information about Hotel ZaZa Houston

Address: 5701 Main Street, Houston, TX 77005
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel ZaZa Houston 4*
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347 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Houston #6 Romantic Hotel in Houston #11 Spa Hotel in Houston #14 Business Hotel in Houston #27 Family Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
A luxury hotel including restaurants, pool, fitness center, spa & spa cafe with a pet friendly policy located in downtown Houston. Known for their sophisticated service and modern interior. ... more   less 
Number of rooms
315

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel ZaZa Houston and other travelers.
1 question
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1 month ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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