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Hampton Inn & Suites Houston-Bush Intercontinental Airport

#77 of 461 Hotels in Houston
Certificate of Excellence
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15831 JFK Blvd, Houston, TX 77032
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Hampton Inn & Suites Houston-Bush Intercontinental Airport
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Hampton Inn & Suites Houston-Bush Intercontinental Airport
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283 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tokyo
Top Contributor
136 reviews 136 reviews
106 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location is excellent, just 5 minutes from the terminal. Check-in and out, and the free shuttle service were all efficient and friendly. Public spaces are pleasant, as is the room decor. Good bathroom, free WiFi, comfortable bed, good bedding, free tea/coffee/cookie facilities in lobby. Good sleep quality because the room is dark at night - no annoying flashing lights... More 

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Piscataway, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The folks at the reception desk were quite friendly and eager to help. Shuttle drivers were pleasant and professional. The breakfast was quite good and we loved the manager's reception in the evening! The rooms were nicely appointed.

Review collected in partnership with Hampton

Was this review helpful? Yes
andy_rodriguez, Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you very much. We appreciate your comments regarding your recent stay. It is always wonderful when a guest takes the time to share their experience. I have shared yours with the staff. Andy R More 

Houston
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very Clean and convenient hotel near IAH airport which has free airport shuttle. Breakfast was a nice standard american breakfast. Coffee was good. Free Internet service was good for multiple devices.

Review collected in partnership with Hampton

Was this review helpful? Yes
andy_rodriguez, Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

We are glad to hear you had a great stay and we look forward to seeing you again soon. More 

Sudbury, Canada
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed enroute to PV Mexico in March. The hotel has a good location with shuttle pickup. Staff was friendly and the rooms were large and the upgrade accommodated the six of us travelling to gather in one room and relax with a drink upon arrival. The beds are comfortable and had a good sleep relying on the hotel wake... More 

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andy_rodriguez, Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for your review of the hotel. While we are glad to hear that overall your stay went very well we appreciate the full review so we can understand where our areas for improvement are. Andy R More 

Lincoln, NE
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night on 2-21-15 before getting on Princess Emerald cruise. Stayed in room #123-faced parking lot and some type of industrial business next door-but didn't care about the view. Had called in earlier in the week to report our flight info and arrival time for shuttle, as was the response I had gotten from the manager to my question... More 

Was this review helpful? Yes 1
andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for staying with us and taking the time to share your experience. Your comments have been shared with the staff. Service is important to all of us. Andy R More 

Calgary, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this property overnight flying into Houston and going on a cruise the following day. We called when we arrived at the airport and a hotel van picked us up in about 10 minutes. The front desk clerk checked us into our rooms and we went to put our luggage away. The room on the 4th floor was... More 

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andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for staying at the Hampton Inn & Suites - IAH. We appreciate your review and taking the time to provide insight regarding your stay with us. I have shared your comments with the team and look forward to your next stay with us. Thank you, Andy R More 

Cape Cod, MA
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Hampton Inn both the night before and the night after our Norwegian Cruise on the Jewel. The room was large and comfortable enough for the 4 of us for one night on each end, and the breakfast had something for all of us. There are a number of hotels within walking distance that have restaurants, as... More 

Was this review helpful? Yes 1
andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for the feedback regarding your stay. We appreciate your loyalty. Your feedback lets us know we are doing the right things at our hotel. Our staff enjoys creating memorable experiences such as yours. We hope to provide you with the same level of attention and service on your next visit. Thank you, Andy R More 

Harlingen, Texas
Top Contributor
95 reviews 95 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another flight cancellation. This time in Houston. Called the Hampton. They had a room available. Shuttle was outside waiting for me when I got outside baggage claim. Great service......another clean, comfortable room. Hot shower, good television service. Typical well stocked, well maintained continental breakfast.

Was this review helpful? Yes
andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for sharing your experience. We pride ourselves on being able to cater to all guests/travelers. I appreciate the kind remarks about the our staff, breakfast and the shuttle service. We hope to provide you with the same level of attention and service on your next visit. Thank you, Andy R More 

Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel to gather ourselves after a Long Haul 17 hour flight. Great proximity to the airport, and easily accessible using a hire car. Restautants were located next door, and breakfast served in the morning was a great start. Rooms clean, bed comfortable, price affordable. Was a grea way to start a road trip.

Was this review helpful? Yes
andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

We appreciate the feedback. Thank you for sharing your experience Thank you, Andy R More 

Omaha, NE
Contributor
16 reviews 16 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room we had at the Hampton was a suite with lots of room, a separate sitting area. Very clean and the hotel was quiet. The breakfast in the morning was good. I was disappointed with the shuttle service. We called the hotel 5 times before we even got someone to answer. They told us the shuttle was on its... More 

Was this review helpful? Yes
andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for staying at the Hampton Inn & Suites -IAH. I appreciate your comments and insight regarding your stay with us. I have shared your comments with the team and look forward to your next stay with us here at the Hampton Inn & Suites. Thank you, Andy R More 

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