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Hampton Inn & Suites Houston-Bush Intercontinental Airport

2.5 of 5 15831 JFK Blvd, Houston, TX 77032
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Certificate of Excellence 2014
Hampton Inn & Suites Houston-Bush Intercontinental Airport
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Hampton Inn & Suites Houston-Bush Intercontinental Airport
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269 reviews from our community

Traveler rating
    116
    97
    33
    14
    9
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54
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Can't say enough about the hotel. Very clean. Great breakfast choices. Amazing attentive staff. I stayed in a King suite and the room was huge. Separate sitting area, huge closet. Would be great for extended stay as well. Will stay here again on next business trip to IAH.

Review collected in partnership with Hampton

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andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for sharing your experience. We are glad you enjoyed the offerings of the hotel and the services we provided. Your feedback will be shared with the associates of the hotel. Look foward to your return when your travels bring you back to San Antonio. More 

Houston, Texas
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had a one night stay. The room was beautifully decorated, well appointed. Actually 2 complaints. The smaller one is the pillows. They are overstuffed and nearly rock hard. I hurt my neck. I removed them but then having no pillow to elevate my head was just as bad but, the big deal is the carpet. I had a King... More 

Was this review helpful? Yes 1
andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for your comments. It is through concerned guests, such as yourself that we gain insight into areas of our business that require attention, areas that may have otherwise gone unnoticed. Please accept our deepest apologies for not living up to our usual high levels of service. We hope to service you again in the near future. More 

Lakeland, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I only stay at Hampton for all my out of town business because they seem to have the best staff of any hotel I have stayed. This hotel has a nice layout and is well taken care of. although I did not utilize the shuttle service they offer, I think that is another addition that makes this Hampton stand out.

Review collected in partnership with Hampton

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andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Tim S. Very proud of the team we have here. Thank you for the privilege to serve you on your most recent trip with us. I appreciate your comments and insight regarding your stay. I have shared your comments with the team and look forward to your next stay with us. More 

Houston, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel is niosey and smells. The stuff at night for late check in were cold and not helpful suggesting I walk a block to the Double Tree for food. It is very noisy with out dated air-conditioning. The accommodations are dated and minimal. The room was minimally comfortable for the price- this price was entirely too high for a... More 

Review collected in partnership with Hampton

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andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Dear Debora S: I certainly appreciate you taking the time to fill out the survey concerning your recent stay at our hotel. We are glad you had the opportunity to stay with us. Looks likes there are some opportunities to make improvements. I will share your comments with the team. Thank you for the feedback on our service and product..... More 

Bogota, Colombia
1 review
4 of 5 stars Reviewed 1 week ago

good alternative if you need to stay overnight, location (close to airport), value vs service/room quality, everything was quite satisfactory but experience inconvenience with shuttle service, recommended

Review collected in partnership with Hampton

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andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

Thank you for staying with us and taking the time to share your experience. Your comments have been shared with the staff. Service is important to all of us More 

Kansas
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel because it is close to the airport and provides a free shuttle. We checked in at 3:30 PM and our assigned room was not ready, so another room was found for us. The woman at check-in was friendly and helpful. When we told her we were returning our car rental, she immediately told us to... More 

Was this review helpful? Yes 1
andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

I am glad you had the opportunity to stay with us. We all feel proud when we can deliver such a memorable stay. We are minutes form the airport terminals and runway. Noise can be an issue with our close proximity. Thank you for sharing your comments More 

Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Free parking, free breakfast, free airport shuttle, and free Wi-Fi. Stayed before an early morning flight. Staff was great. I was even able to pay a small fee to leave my car there during my trip, so I didn't have to move to another parking lot.

Was this review helpful? Yes
andy_rodriguez, General Manager at Hampton Inn & Suites Houston-Bush Intercontinental Airport, responded to this review

We are glad you enjoyed and took advantage of our services with us here at the Hampton Inn & Suites - IAH. Thank you your feedback and stay are greatly appreciated. More 

Nashville, Tennessee
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We picked this Hampton Inn for its closeness to the airport and free shuttle. They did not mention on web site that the shuttle does not start until 5am. Our flight was for 6am so we had to get a cab and pay. We had them contact the cab company for us. When they showed up it was a nice... More 

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Houston Airport, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

staff was very friendly. room had cigarette burns and torn furniture. the room was more what you would expect from a cheap roadside motel. certainly not what you would expect from a Hampton Inn. I have stayed in Hampton Inns all over the country. Every other time the room was clean and what you would expect from a 3 star... More 

Review collected in partnership with Hampton

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1 review
4 of 5 stars Reviewed 3 weeks ago

Lovely place to stay the only draw back was the slow shuttle service from the airport, due to too small a shuttle. The front desk attendant and the shuttle drivers were all very friendly and helpful and the rooms were beautiful.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn & Suites Houston-Bush Intercontinental Airport

Address: 15831 JFK Blvd, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Houston-Bush Intercontinental Airport 2.5*
Number of rooms: 98
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Also Known As:
Hampton Inn And Suites Houston-Bush Intercontinental Airport
Hampton Inn & Suites Houston-Bush Intercontinental Airport Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Hotel Style:
#41 Romantic Hotel in Houston
#66 Family Hotel in Houston
#95 Business Hotel in Houston

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