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All 447 Houston hotels

Staybridge Suites Houston-Willowbrook

3.0 of 5 Hotel   |   10750 N Gessner Rd, Houston, TX 77064
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Ranked #118 of 447 hotels in Houston
A recent review
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28 people have reviewed this hotel

Traveler rating
    12
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    3
    1
    0
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6
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16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

We were impressed with the hotel. The breakfast was amazing- so many options. The front desk was friendly. Definitely staying here again!!! We expected a mediocre hotel for the price. It was a nice surprise.

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for taking the time to leave such kind words, we do hope that we'll have the opportunity to serve you again soon. Safe Travels. More

Wallasey, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2014

Stayed here on the first part of our trip to Texas. The hotel is clean and bright, the staff are wonderful, very helpful without being obtrusive. Rooms are clean and well maintained. There is a hot breakfast each morning and they have a number of welcome evenings where they supply a free meal, with drinks, They really go out of... More

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Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with and for leaving such a nice review. I have to agree, our toll roads are expensive! I do hope we'll see you again soon. More

Gloucester, United Kingdom
Top Contributor
136 reviews 136 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 29, 2014

The best part about this Staybridge is the staff. Nothing is too much trouble. Ultra helpful. Typical Staybridge. Pretty basic but very clean and tidy. Nice touch is the Tues-Thurs evening gratis basic buffet and beer, wine and softies from 5.30 to 7.30pm. Pool and basic gym on site.

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us and for taking the time to leave us a nice review, we do hope we'll have the opportunity to serve you again in the near future. More

Noida, India
1 review
3 of 5 stars Reviewed January 10, 2014

I spent 2 weeks of this December there. Its an awesome place to be with all basic and necessary amenities. Front desk is very friendly and prompt in response. They also give free breakfast and snacks (on selected days). They provide free wifi and have gym, swimming pool and laundry to do your own. Its strategically located near to a... More

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IHGCare, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear jainpuneet86, Thank you for taking the time to write your comments. Our goal is to ensure you feel valued and appreciated and I am happy our hotel exceeded your expectations. We are glad to read you liked our location, staff service and hotel amenities. Again, thank you for your review. We would cherish another moment to host your next... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 30, 2013

We visited the area to have Thanksgiving with family. One of the family booked rooms for us here, and I have to say I was impressed. It is very nice, good for overnight stay as well as extended stays. Service was excellent and they do provide a true hot breakfast complimentary. The entire staff was friendly, did not pass a... More

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us, I'm so happy that we were able to be a part of your Thanksgiving and we hope to see you again soon. More

Charleston, South Carolina
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 10, 2013

I have been staying here for a week for work. The rooms are clean, fairly roomy, and the beds are very comfortable. I had to take one star away because they could use some updating, but it isn't that bad. They offer free wifi, have a little gym and swimming pool, are located on a golf course, on-site storage, laundry,... More

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us and for taking the time to leave such kind words. We are working on an "updating" plan by the way! We hope to have the opprotunity to serve you again soon. More

Dortmund, Germany
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2013

I have been this place in End of July and start of August 2 weeks. It's a pretty good Hotel. The room are clean and good. you have the kitchen and Huge Refrigerator. there are some small fast food place around the corner. but its close to willow brook mall. but you need a car to drive all these places.... More

Was this review helpful? Yes 1
Elkhorn, Nebraska
Top Contributor
164 reviews 164 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed August 8, 2013

Great lobby, great breakfast, friendly hotel staff. Too bad my hotel room had so many issues (and I'm normally not bothered by "small things" at hotels). But this takes the cake. 1. No luggage rack - are you kidding me? I put my suitcase on the floor... 2. Stopper broken in shower - so I tilted it sideways so the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear DJ B, Thank you for taking the time to express your thoughts and concerns. I appreciate the compliments on the staff and the level of service provided. However, I sincerely apologize for the overall dissatisfaction you had experienced. Rest assured that the issues you have raised about the AC unit in the room and the has been documented and... More

Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2013

Very nice place to stay. We liked everything about this place - location is peaceful and very safe, price is reasonable, staff is friendly and courteous, rooms are super comfortable and super clean, dining room downstairs is very cozy. Towels are awesomely absorbent, beds are great for a restful sleep. We stayed at Marriott not so long ago, rooms looked... More

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for taking the time to write a review of our property. I may be a bit biased but I have to agree, I believe we have the greatest staff in Texas! I do hope you'll stay with us again soon if your travels bring you back to Houston. More

tuscaloosa
Top Contributor
55 reviews 55 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 19, 2013

Not a bad place to stay. Service was excellent, breakfast was good. Location of hotl is hard to find W/O a GPS . Biggest problem was that the rugs had an odor. A smell like the powder used to clean rugs in a house. My wife and two friends staying with us noticed it also.

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

I'm happy that you enjoyed your stay with us however, I apologize for the cleaning odor you encountered. My suspicion is that is was most likely the cleaning solution used when we steam clean the carpets, which we do frequently or after a guest with pets has departed. Your suite must have been deep cleaned that same day as the... More

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Additional Information about Staybridge Suites Houston-Willowbrook

Also Known As:
Staybridge Suites Houston-Willowbrook Hotel
Staybridge Suites Houston-Willowbrook Hotel Houston
Address: 10750 N Gessner Rd, Houston, TX 77064
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#115 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Houston-Willowbrook 3*
Official Description (provided by the hotel):
The Staybridge Suites Houston NW-Willowbrook is an all suite hotel in popular Northwest Houston that caters to guests looking for upscale accommodations. Whether relocating to the area, on a project assignment, in town for training, or here for short-term business, the Staybridge Suites is ideal. Our hotel is located on Heron Lakes Golf Course in the heart of the Willowbrook and Sam Houston Parkway business areas. Conveniently situated between Highway 249 and Highway 290 we are easily accessible to many large companies, and also close to Bush Intercontinental Airport. From Sam Houston Race Park to Willowbrook Mall, and several other surrounding venues there is something for everyone! Bring your golf clubs as the Heron Lakes Golf Course is right out our back door. This property offers 3 spacious, fully equipped and fully furnished suite options: studio, one bedroom and two bedroom/two bath suites. Exercise in our extensive fitness center, take a dip in our sparkling heated pool, or relax in our garden courtyard and BBQ pavilion area, overlooking the greens and waterhole of Heron Lakes Golf Course. Complimentary wireless high-speed Internet is available throughout the hotel. ... more   less 
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