We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Houston-Willowbrook

Hotel website
Hotel deals
10750 N Gessner Rd, Houston, TX 77064
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Staybridge Suites Houston-Willowbrook
Professional photos View all
Browse nearby
Staybridge Suites Houston-Willowbrook
Add Photo

44 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    22
    15
    4
    1
    2
See reviews for
10
4
2
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (44)
  • Mar-May only
    (11)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (12)
All months
Magee, Mississippi, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The rooms were wonderful! Our room wasn't ready until 4....no big deal...Willowbrook Mall was 3 miles away! The workers were nice and friendly!!!! Our AC went out and the man on duty went above and beyond to change us into another room!! Love it!! Breakfast was great!!! Must come back!

Was this review helpful? Yes
Lafayette, LA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel this past weekend with family while my husband was in town on business. We had our toddler daughter with us and the staff bent over backwards to be sure we had everything we needed. Everyone was so kind and helpful and that makes traveling with a toddler so much easier. The staff was very tolerant... More 

Was this review helpful? Yes
Houston, Texas
1 review
5 of 5 stars Reviewed April 28, 2015

Without a doubt one of my favorite hotels I have stayed in. I am having a marvelous stay in Staybridge Suites Houston-Willowbrook. Management is great and the staff is extremely helpful and friendly. The building has wonderful interiors and exteriors. Every meal I have had here is excellent and if we want something special they don't hesitate to get it.... More 

Was this review helpful? Yes
Mexico, Mexico
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 23, 2015

The hotel is extremely clean, the rooms are suites and have plenty of room, are very comfortable and practical. A simple breakfast is included. It is not greatly located for tourism but it is if you have meetings in the area. I stay here often and enjoy it.

Was this review helpful? Yes
Niagara-on-the-Lake, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed April 22, 2015

The check in staff wanted to put us in a smoking room, even though we had reserved a king non-smoking suite. They also gave me an inaccurate outdated internet code. This meant that I was not able to make an important business transaction on time. When I attempted to contact the hotel management that evening at a telephone number they... More 

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

This began when this guest booked a smoking suite and arrived at the hotel, paper in hand, showing that he booked a smoking suite but demanded a non-smoking suite. We did not have the same suite type available in the non-smoking suite but changed his room type and gave him a discount for different suite type (2-double beds vs the... More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 20, 2015 via mobile

We stayed there for a "night away from the kids". Very enjoyable. The staff was extremely helpful and friendly. The property was in a nice area and was very well kept. The room was spacious, clean, and comfortable. I would highly recommend for business or just to get away.

Was this review helpful? Yes 1
Baghdad
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 26, 2015

Poor location especially If you're staying for a while and you dont have a car. Staff is welcoming and nice. Clean rooms and good services. There ain't too many restaurants that you can walk too, you can find Subway, a Japanese restaurant and streak house and a nice bar.

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you for taking the time to leave a review of our hotel. I must say, I'm a bit disappointed that you chose to rate us low for a situation outside our control; "location", then go on to name 4 places you were able to walk to. More 

Wichita, Kansas
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 29, 2015

I was there just one night and got in about 10 in the morning, there wasn't any hassle about checking in that early and was even offered/allowed to go eat breakfast even though it had just ended. I was also offered breakfast when checking out even though it wasn't yet open. Staff was great and I would pick to stay... More 

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

WOW, that was a quick stay...come for longer next time, we'd love to see you again! More 

Calgary, Canada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 27, 2015

I stayed at this hotel for a business trip. The company I went to is located right next door, so for this trip the location was perfect. The hotel is newer and in excellent condition. The staff was friendly and efficient, the room was clean and included fridge and Stive for longer stays. The bathroom was good as well, the... More 

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for taking the time to leave us a nice review. I do hope that when your travels bring you back to Houston that we will have the opportunity to serve you again. More 

San Antonio, Texas
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stayed at the Staybridge Suites Houston Willowbrook, and service was outstanding. In fact Staybridge Willowbrook was better than Crown Plaza River Oaks Houston. We reserved a room a week in advance. When we arrived that afternoon, everything was perfect. We requested a room with little hassle and they put our room was on the first floor and it had... More 

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Happy New Year to our first Tripadvisor reviewer of the year! Thank you so much for taking the time to leave such kind words, we're so happy that you enjoyed your stay. We certainly hope that if and when your travels bring you back to Houston that we'll see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Hotel & grounds (12)
Viewed
Dining (9)
Viewed
Room/suite (28)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (8)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Dining (6)
Viewed
Other (12)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay