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Staybridge Suites Houston-Willowbrook

3.0 of 5 10750 N Gessner Rd, Houston, TX 77064
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Staybridge Suites Houston-Willowbrook
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Staybridge Suites Houston-Willowbrook
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34 reviews from our community

Traveler rating
    17
    12
    3
    1
    1
See reviews for
7
2
1
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Contributor
20 reviews 20 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

Was there for a week on business and really enjoyed the warm staff (arielle is amazing). The room was modern and clean. Breakfast buffet is impressive and included in the stay. The grounds are nice, pool, gym. Can not find anything negative there.

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Dallas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 12, 2014

I gave it five stars not because its the Ritz but because it was a great value, very clean, breakfast was fine, an assortment of fresh fruit, oatmeal, cerals, eggs, susage yogurt something for eveyone. The staff was cordial and wanting to please. The breakfast area overlooks a golf course and has an out door patio that is large. They... More 

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Austin, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 13, 2014

Love the Staybridge and this Hotel did not disappoint. Excellent staff, nice quiet rooms. Dull but decent breakfast. What are those eggs anyway are they artificial? Stick to the fruits and breads. Stayed here for a Christening of my niece and nephew. We used the facilities for the celebrations and they were perfect.

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Cypress, Texas
1 review
5 of 5 stars Reviewed July 15, 2014

I have stayed in many hotels aver the past few years and NONE compare. My company put me here and I stayed for 3 months. The staff was the best I have ever seen. If I had an issue with anything, maintanance was there in a very reasonable time and always pleasant even if it was time for them to... More 

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Georgetown, Texas
Senior Contributor
31 reviews 31 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 9, 2014

Stayed here to attend a class reunion and visit family. Room was nicely decorated. Staff was great. AC worked fine, room was quiet. Breakfast was very nice. We would definately stay here again. This property is right across from the race track and close to Willowbrook Mall.

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Houston, Texas
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 4, 2014 via mobile

It was not a pleasant experience. We checked in, took our bags to the room, unpacked and left for the day. We got back to the room that evening to find there was no air conditioning in the room. We had to pack back up and switch room. That was irritating enough but upon entering the second room we find... More 

Was this review helpful? Yes 6
IHGCare, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear DeannieV, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

We were impressed with the hotel. The breakfast was amazing- so many options. The front desk was friendly. Definitely staying here again!!! We expected a mediocre hotel for the price. It was a nice surprise.

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for taking the time to leave such kind words, we do hope that we'll have the opportunity to serve you again soon. Safe Travels. More 

Wallasey, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 22, 2014

Stayed here on the first part of our trip to Texas. The hotel is clean and bright, the staff are wonderful, very helpful without being obtrusive. Rooms are clean and well maintained. There is a hot breakfast each morning and they have a number of welcome evenings where they supply a free meal, with drinks, They really go out of... More 

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with and for leaving such a nice review. I have to agree, our toll roads are expensive! I do hope we'll see you again soon. More 

Dubai, United Arab Emirates
Top Contributor
172 reviews 172 reviews
51 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 29, 2014

The best part about this Staybridge is the staff. Nothing is too much trouble. Ultra helpful. Typical Staybridge. Pretty basic but very clean and tidy. Nice touch is the Tues-Thurs evening gratis basic buffet and beer, wine and softies from 5.30 to 7.30pm. Pool and basic gym on site.

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us and for taking the time to leave us a nice review, we do hope we'll have the opportunity to serve you again in the near future. More 

Noida, India
1 review
3 of 5 stars Reviewed January 10, 2014

I spent 2 weeks of this December there. Its an awesome place to be with all basic and necessary amenities. Front desk is very friendly and prompt in response. They also give free breakfast and snacks (on selected days). They provide free wifi and have gym, swimming pool and laundry to do your own. Its strategically located near to a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear jainpuneet86, Thank you for taking the time to write your comments. Our goal is to ensure you feel valued and appreciated and I am happy our hotel exceeded your expectations. We are glad to read you liked our location, staff service and hotel amenities. Again, thank you for your review. We would cherish another moment to host your next... More 

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Additional Information about Staybridge Suites Houston-Willowbrook

Address: 10750 N Gessner Rd, Houston, TX 77064
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Houston-Willowbrook 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Houston-Willowbrook Hotel Houston
Hotel Style:
#90 Business Hotel in Houston

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