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All 451 Houston hotels

Staybridge Suites Houston-Willowbrook

3.0 of 5 Hotel   |   10750 N Gessner Rd, Houston, TX 77064
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Ranked #126 of 451 hotels in Houston
A recent review
5 of 5 stars reviewed 2 weeks ago
donjuvi Austin, Texas
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32 people have reviewed this hotel

Traveler rating
    15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Austin, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love the Staybridge and this Hotel did not disappoint. Excellent staff, nice quiet rooms. Dull but decent breakfast. What are those eggs anyway are they artificial? Stick to the fruits and breads. Stayed here for a Christening of my niece and nephew. We used the facilities for the celebrations and they were perfect.

Was this review helpful? Yes
Cypress, Texas
1 review
5 of 5 stars Reviewed July 15, 2014

I have stayed in many hotels aver the past few years and NONE compare. My company put me here and I stayed for 3 months. The staff was the best I have ever seen. If I had an issue with anything, maintanance was there in a very reasonable time and always pleasant even if it was time for them to... More

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Georgetown, Texas
Senior Contributor
29 reviews 29 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 9, 2014

Stayed here to attend a class reunion and visit family. Room was nicely decorated. Staff was great. AC worked fine, room was quiet. Breakfast was very nice. We would definately stay here again. This property is right across from the race track and close to Willowbrook Mall.

Was this review helpful? Yes
Houston, Texas
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 4, 2014 via mobile

It was not a pleasant experience. We checked in, took our bags to the room, unpacked and left for the day. We got back to the room that evening to find there was no air conditioning in the room. We had to pack back up and switch room. That was irritating enough but upon entering the second room we find... More

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear DeannieV, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

We were impressed with the hotel. The breakfast was amazing- so many options. The front desk was friendly. Definitely staying here again!!! We expected a mediocre hotel for the price. It was a nice surprise.

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for taking the time to leave such kind words, we do hope that we'll have the opportunity to serve you again soon. Safe Travels. More

Wallasey, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2014

Stayed here on the first part of our trip to Texas. The hotel is clean and bright, the staff are wonderful, very helpful without being obtrusive. Rooms are clean and well maintained. There is a hot breakfast each morning and they have a number of welcome evenings where they supply a free meal, with drinks, They really go out of... More

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with and for leaving such a nice review. I have to agree, our toll roads are expensive! I do hope we'll see you again soon. More

Dubai, United Arab Emirates
Top Contributor
159 reviews 159 reviews
43 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 29, 2014

The best part about this Staybridge is the staff. Nothing is too much trouble. Ultra helpful. Typical Staybridge. Pretty basic but very clean and tidy. Nice touch is the Tues-Thurs evening gratis basic buffet and beer, wine and softies from 5.30 to 7.30pm. Pool and basic gym on site.

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us and for taking the time to leave us a nice review, we do hope we'll have the opportunity to serve you again in the near future. More

Noida, India
1 review
3 of 5 stars Reviewed January 10, 2014

I spent 2 weeks of this December there. Its an awesome place to be with all basic and necessary amenities. Front desk is very friendly and prompt in response. They also give free breakfast and snacks (on selected days). They provide free wifi and have gym, swimming pool and laundry to do your own. Its strategically located near to a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear jainpuneet86, Thank you for taking the time to write your comments. Our goal is to ensure you feel valued and appreciated and I am happy our hotel exceeded your expectations. We are glad to read you liked our location, staff service and hotel amenities. Again, thank you for your review. We would cherish another moment to host your next... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 30, 2013

We visited the area to have Thanksgiving with family. One of the family booked rooms for us here, and I have to say I was impressed. It is very nice, good for overnight stay as well as extended stays. Service was excellent and they do provide a true hot breakfast complimentary. The entire staff was friendly, did not pass a... More

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us, I'm so happy that we were able to be a part of your Thanksgiving and we hope to see you again soon. More

Charleston, South Carolina
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 10, 2013

I have been staying here for a week for work. The rooms are clean, fairly roomy, and the beds are very comfortable. I had to take one star away because they could use some updating, but it isn't that bad. They offer free wifi, have a little gym and swimming pool, are located on a golf course, on-site storage, laundry,... More

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us and for taking the time to leave such kind words. We are working on an "updating" plan by the way! We hope to have the opprotunity to serve you again soon. More

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Additional Information about Staybridge Suites Houston-Willowbrook

Address: 10750 N Gessner Rd, Houston, TX 77064
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Houston-Willowbrook 3*
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Also Known As:
Staybridge Suites Houston-Willowbrook Hotel Houston

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#113 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Staybridge Suites Houston NW-Willowbrook is an all suite hotel in popular Northwest Houston that caters to guests looking for upscale accommodations. Whether relocating to the area, on a project assignment, in town for training, or here for short-term business, the Staybridge Suites is ideal. Our hotel is located on Heron Lakes Golf Course in the heart of the Willowbrook and Sam Houston Parkway business areas. Conveniently situated between Highway 249 and Highway 290 we are easily accessible to many large companies, and also close to Bush Intercontinental Airport. From Sam Houston Race Park to Willowbrook Mall, and several other surrounding venues there is something for everyone! Bring your golf clubs as the Heron Lakes Golf Course is right out our back door. This property offers 3 spacious, fully equipped and fully furnished suite options: studio, one bedroom and two bedroom/two bath suites. Exercise in our extensive fitness center, take a dip in our sparkling heated pool, or relax in our garden courtyard and BBQ pavilion area, overlooking the greens and waterhole of Heron Lakes Golf Course. Complimentary wireless high-speed Internet is available throughout the hotel. ... more   less 
Number of rooms
114

Questions & Answers

Questions? Get answers from Staybridge Suites Houston-Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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