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Staybridge Suites Houston-Willowbrook

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10750 N Gessner Rd, Houston, TX 77064
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Staybridge Suites Houston-Willowbrook
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46 Reviews from our TripAdvisor Community

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Traveler rating
    22
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    4
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11
4
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rexburg, Idaho
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very nice. The staff is friendly and the rooms are clean. We had a suite with a livingroom, kitchenette, and bedroom. There was nothing special about the rooms, but they were clean and newer. Breakfast was good for a hotel. The dinners that are served Tuesday through Thursday are only mediocre. There are 2 grills with guest... More 

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Hartford, Connecticut
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 2, 2015

I stayed or almost a week at this hotel mainly because it was in the same complex as my office. It was a very nice surprise. The hotel itself seems well maintained and managed. The were at least 5-6 cleaning almost every morning as I was leaving for work. The food was consistently good; and a great selection. I didn't... More 

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Magee, Mississippi, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

The rooms were wonderful! Our room wasn't ready until 4....no big deal...Willowbrook Mall was 3 miles away! The workers were nice and friendly!!!! Our AC went out and the man on duty went above and beyond to change us into another room!! Love it!! Breakfast was great!!! Must come back!

Was this review helpful? Yes 1
Lafayette, LA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 22, 2015

We stayed at this hotel this past weekend with family while my husband was in town on business. We had our toddler daughter with us and the staff bent over backwards to be sure we had everything we needed. Everyone was so kind and helpful and that makes traveling with a toddler so much easier. The staff was very tolerant... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
5 of 5 stars Reviewed April 28, 2015

Without a doubt one of my favorite hotels I have stayed in. I am having a marvelous stay in Staybridge Suites Houston-Willowbrook. Management is great and the staff is extremely helpful and friendly. The building has wonderful interiors and exteriors. Every meal I have had here is excellent and if we want something special they don't hesitate to get it.... More 

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Mexico, Mexico
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 23, 2015

The hotel is extremely clean, the rooms are suites and have plenty of room, are very comfortable and practical. A simple breakfast is included. It is not greatly located for tourism but it is if you have meetings in the area. I stay here often and enjoy it.

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Niagara-on-the-Lake, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed April 22, 2015

The check in staff wanted to put us in a smoking room, even though we had reserved a king non-smoking suite. They also gave me an inaccurate outdated internet code. This meant that I was not able to make an important business transaction on time. When I attempted to contact the hotel management that evening at a telephone number they... More 

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

This began when this guest booked a smoking suite and arrived at the hotel, paper in hand, showing that he booked a smoking suite but demanded a non-smoking suite. We did not have the same suite type available in the non-smoking suite but changed his room type and gave him a discount for different suite type (2-double beds vs the... More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 20, 2015 via mobile

We stayed there for a "night away from the kids". Very enjoyable. The staff was extremely helpful and friendly. The property was in a nice area and was very well kept. The room was spacious, clean, and comfortable. I would highly recommend for business or just to get away.

Was this review helpful? Yes 1
Baghdad
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 26, 2015

Poor location especially If you're staying for a while and you dont have a car. Staff is welcoming and nice. Clean rooms and good services. There ain't too many restaurants that you can walk too, you can find Subway, a Japanese restaurant and streak house and a nice bar.

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Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you for taking the time to leave a review of our hotel. I must say, I'm a bit disappointed that you chose to rate us low for a situation outside our control; "location", then go on to name 4 places you were able to walk to. More 

Wichita, Kansas
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 29, 2015

I was there just one night and got in about 10 in the morning, there wasn't any hassle about checking in that early and was even offered/allowed to go eat breakfast even though it had just ended. I was also offered breakfast when checking out even though it wasn't yet open. Staff was great and I would pick to stay... More 

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

WOW, that was a quick stay...come for longer next time, we'd love to see you again! More 

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