We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites Houston-Willowbrook

Hotel website
Hotel deals
10750 N Gessner Rd, Houston, TX 77064
Special Offer
Save 10-30%
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Staybridge Suites Houston-Willowbrook
View Map
Add Photo Write a Review

49 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 30, 2015 via mobile

We booked our room through hotels.com who promised a two bed suite, upon arrival after traveling for 5 hours that is not what was booked for my family of four. The front desk manager was BEYOND helpful in resolving the matter with hotels.com, helped us get our room canceled through them and rebooked through the hotel at a cheaper rate.... More 

Helpful?
Thank eamcfarlin
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for taking the time to leave us such a great review. I'm so happy our staff was able to accommodate your needs and that your stay was pleasant. I happen to think we have the best staff in Houston, I'm glad to see others think the same way. More 

Fort Worth, Texas
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 15, 2015

This hotel is very nice. The staff is friendly and the rooms are clean. We had a suite with a livingroom, kitchenette, and bedroom. There was nothing special about the rooms, but they were clean and newer. Breakfast was good for a hotel. The dinners that are served Tuesday through Thursday are only mediocre. There are 2 grills with guest... More 

Helpful?
Thank ChrisCgeo
Hartford, Connecticut
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 2, 2015

I stayed or almost a week at this hotel mainly because it was in the same complex as my office. It was a very nice surprise. The hotel itself seems well maintained and managed. The were at least 5-6 cleaning almost every morning as I was leaving for work. The food was consistently good; and a great selection. I didn't... More 

Helpful?
Thank Liz B
Magee, Mississippi, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015 via mobile

The rooms were wonderful! Our room wasn't ready until 4....no big deal...Willowbrook Mall was 3 miles away! The workers were nice and friendly!!!! Our AC went out and the man on duty went above and beyond to change us into another room!! Love it!! Breakfast was great!!! Must come back!

Helpful?
1 Thank Audarshia F
Lafayette, LA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 22, 2015

We stayed at this hotel this past weekend with family while my husband was in town on business. We had our toddler daughter with us and the staff bent over backwards to be sure we had everything we needed. Everyone was so kind and helpful and that makes traveling with a toddler so much easier. The staff was very tolerant... More 

Helpful?
1 Thank imeldamks
Houston, Texas
1 review
5 of 5 stars Reviewed April 28, 2015

Without a doubt one of my favorite hotels I have stayed in. I am having a marvelous stay in Staybridge Suites Houston-Willowbrook. Management is great and the staff is extremely helpful and friendly. The building has wonderful interiors and exteriors. Every meal I have had here is excellent and if we want something special they don't hesitate to get it.... More 

Helpful?
Thank Kenneth M
Mexico, Mexico
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 23, 2015 via mobile

The hotel is extremely clean, the rooms are suites and have plenty of room, are very comfortable and practical. A simple breakfast is included. It is not greatly located for tourism but it is if you have meetings in the area. I stay here often and enjoy it.

Helpful?
Thank Daniel R
Niagara-on-the-Lake, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed April 22, 2015

The check in staff wanted to put us in a smoking room, even though we had reserved a king non-smoking suite. They also gave me an inaccurate outdated internet code. This meant that I was not able to make an important business transaction on time. When I attempted to contact the hotel management that evening at a telephone number they... More 

Helpful?
1 Thank DAVE_NIAGARA2013
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

This began when this guest booked a smoking suite and arrived at the hotel, paper in hand, showing that he booked a smoking suite but demanded a non-smoking suite. We did not have the same suite type available in the non-smoking suite but changed his room type and gave him a discount for different suite type (2-double beds vs the... More 

Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 20, 2015 via mobile

We stayed there for a "night away from the kids". Very enjoyable. The staff was extremely helpful and friendly. The property was in a nice area and was very well kept. The room was spacious, clean, and comfortable. I would highly recommend for business or just to get away.

Helpful?
1 Thank Bill B
Baghdad
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 26, 2015 via mobile

Poor location especially If you're staying for a while and you dont have a car. Staff is welcoming and nice. Clean rooms and good services. There ain't too many restaurants that you can walk too, you can find Subway, a Japanese restaurant and streak house and a nice bar.

Helpful?
Thank Nawartamawi
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you for taking the time to leave a review of our hotel. I must say, I'm a bit disappointed that you chose to rate us low for a situation outside our control; "location", then go on to name 4 places you were able to walk to. More 

Questions? Get answers from hotel staff and past guests. Ask a question

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Hotel & grounds (13)
Viewed
Dining (9)
Viewed
Room/suite (28)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Houston hotels
1.3 mi away
BEST WESTERN PREMIER Ashton Suites-Willowbrook
11.0 mi away
Staybridge Suites Houston Iah - Beltway 8
2.0 mi away
Homewood Suites by Hilton Houston Willowbrook Mall
Show Prices
Show Prices
Show Prices
2.7 mi away
Staybridge Suites Houston NW Willowbrook
0.3 mi away
BEST WESTERN PLUS Sam Houston Inn & Suites
1.5 mi away
Residence Inn Houston Northwest/Willowbrook
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay