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Staybridge Suites Houston-Willowbrook

3.0 of 5 Hotel   |   10750 N Gessner Rd, Houston, TX 77064
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Ranked #121 of 454 Hotels in Houston
A recent review
5 of 5 stars reviewed 1 week ago
SculptorDallas Dallas
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33 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I gave it five stars not because its the Ritz but because it was a great value, very clean, breakfast was fine, an assortment of fresh fruit, oatmeal, cerals, eggs, susage yogurt something for eveyone. The staff was cordial and wanting to please. The breakfast area overlooks a golf course and has an out door patio that is large. They... More

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Austin, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 13, 2014

Love the Staybridge and this Hotel did not disappoint. Excellent staff, nice quiet rooms. Dull but decent breakfast. What are those eggs anyway are they artificial? Stick to the fruits and breads. Stayed here for a Christening of my niece and nephew. We used the facilities for the celebrations and they were perfect.

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Cypress, Texas
1 review
5 of 5 stars Reviewed July 15, 2014

I have stayed in many hotels aver the past few years and NONE compare. My company put me here and I stayed for 3 months. The staff was the best I have ever seen. If I had an issue with anything, maintanance was there in a very reasonable time and always pleasant even if it was time for them to... More

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Georgetown, Texas
Senior Contributor
31 reviews 31 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 9, 2014

Stayed here to attend a class reunion and visit family. Room was nicely decorated. Staff was great. AC worked fine, room was quiet. Breakfast was very nice. We would definately stay here again. This property is right across from the race track and close to Willowbrook Mall.

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Houston, Texas
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 4, 2014 via mobile

It was not a pleasant experience. We checked in, took our bags to the room, unpacked and left for the day. We got back to the room that evening to find there was no air conditioning in the room. We had to pack back up and switch room. That was irritating enough but upon entering the second room we find... More

Was this review helpful? Yes 6
IHGCare, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear DeannieV, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

We were impressed with the hotel. The breakfast was amazing- so many options. The front desk was friendly. Definitely staying here again!!! We expected a mediocre hotel for the price. It was a nice surprise.

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for taking the time to leave such kind words, we do hope that we'll have the opportunity to serve you again soon. Safe Travels. More

Wallasey, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 22, 2014

Stayed here on the first part of our trip to Texas. The hotel is clean and bright, the staff are wonderful, very helpful without being obtrusive. Rooms are clean and well maintained. There is a hot breakfast each morning and they have a number of welcome evenings where they supply a free meal, with drinks, They really go out of... More

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with and for leaving such a nice review. I have to agree, our toll roads are expensive! I do hope we'll see you again soon. More

Dubai, United Arab Emirates
Top Contributor
163 reviews 163 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 29, 2014

The best part about this Staybridge is the staff. Nothing is too much trouble. Ultra helpful. Typical Staybridge. Pretty basic but very clean and tidy. Nice touch is the Tues-Thurs evening gratis basic buffet and beer, wine and softies from 5.30 to 7.30pm. Pool and basic gym on site.

Was this review helpful? Yes
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us and for taking the time to leave us a nice review, we do hope we'll have the opportunity to serve you again in the near future. More

Noida, India
1 review
3 of 5 stars Reviewed January 10, 2014

I spent 2 weeks of this December there. Its an awesome place to be with all basic and necessary amenities. Front desk is very friendly and prompt in response. They also give free breakfast and snacks (on selected days). They provide free wifi and have gym, swimming pool and laundry to do your own. Its strategically located near to a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Houston-Willowbrook, responded to this review

Dear jainpuneet86, Thank you for taking the time to write your comments. Our goal is to ensure you feel valued and appreciated and I am happy our hotel exceeded your expectations. We are glad to read you liked our location, staff service and hotel amenities. Again, thank you for your review. We would cherish another moment to host your next... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 30, 2013

We visited the area to have Thanksgiving with family. One of the family booked rooms for us here, and I have to say I was impressed. It is very nice, good for overnight stay as well as extended stays. Service was excellent and they do provide a true hot breakfast complimentary. The entire staff was friendly, did not pass a... More

Was this review helpful? Yes 1
Bruce B, Director of Sales at Staybridge Suites Houston-Willowbrook, responded to this review

Thank you so much for staying with us, I'm so happy that we were able to be a part of your Thanksgiving and we hope to see you again soon. More

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Additional Information about Staybridge Suites Houston-Willowbrook

Address: 10750 N Gessner Rd, Houston, TX 77064
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Houston-Willowbrook 3*
Number of rooms: 114
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Also Known As:
Staybridge Suites Houston-Willowbrook Hotel Houston
Hotel Style
#86 Business Hotel in Houston

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