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Homewood Suites Houston near the Galleria

#22 of 469 Hotels in Houston
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2950 Sage Road, Houston, TX 77056
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Homewood Suites Houston near the Galleria
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Homewood Suites Houston near the Galleria
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335 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 6 days ago NEW

Faulty fire alarm went off all night (midnight, 3qm and 7 am) on our stay there. Staff was vacant or confused as to why it was going off. No apologies were made. Fire dept never showed up to my knowledge. Miserable night for our family and have been disappointed in the hospitals effort to make it right and address the... More 

Was this review helpful? Yes
Cambria W, General Manager at Homewood Suites Houston near the Galleria, responded to this review

My sincerest of apologies for the inconvenience this issue caused this is not something that the hotel had expected or knew would happen at those hours of the evening and morning. I understand that our current efforts will not change the experience you had while at our hotel but I really would like to speak with you directly, as I... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

I was so impressed by the friendliness of the staff in every area. The complimentary breakfast and dinner were wonderful and wine and beer to boot! We thoroughly enjoyed our stay here and would definitely return.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

Thank you for your review! We are thrilled that you enjoyed your stay and that our staff and complimentary meals exceeded your expectations. Thank you so much for staying with us and we hope to see you next time. More 

Nashville, Tennessee
1 review
2 of 5 stars Reviewed 1 week ago

DID NOT get suite I booked for, so my family of 4 (2 babies) got little rest due to no privacy and the open concept of the room. The most concerning part of this stay was Sunday night 4/17 when the FIRE alarm went off 3 TIMES at 12a, 3a, and 7a. It was awful. Our floor evacuated the first... More 

Was this review helpful? Yes
Cambria W, General Manager at Homewood Suites Houston near the Galleria, responded to this review

Dear Elizabeth, Good Afternoon. First and foremost, you have my sincerest of apologies for the experience you had while staying with us this week. I’m also very sorry that we missed each other, as I had attempted to contact you before departing. Our entire team and I stand committed to providing you and all of our guests a fantastic stay... More 

Beirut, Lebanon
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very conveniently placed and the staff are very welcoming and helpful. Whether you're going for business or for pleasure, this is the place to go. The suite has everything you need. I stayed there with my husband and son. The hotel within walking distance from the Galleria Mall, Walgreens and restaurants.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

We are so glad that you enjoyed your time at our hotel and got to experience the amazing Galleria location around us. We really appreciate you taking the time to highlight your experience. Thank you so much for staying with us and we hope to see you again next time. More 

Huron, Ohio
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location for upscale, pricey shopping where dresses are in the four figures and hand-bags are in the three figures. You won't see any "sale" or "BOGO" signs at these stories in the Galleria. About a 3 block walk but traffic is horrendous so be careful. You can not even walk to the CVS which is a block due to... More 

Was this review helpful? Yes
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

Thank you so much for your review. Unfortunately since we are so far away from the airports, just like the other hotels in the Galleria area, we are unable to provide airport shuttle service but can provide other alternatives if anyone ever needs transportation. This being a premiere area for shopping this are is always buzzing so we are sorry... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at several hotels in the Galleria area, and this Homewood Suites is the best. It is in an excellent location. I received a fabulous upgrade upon check-in. The room was very clean, comfortable, and quiet. The breakfast had many choices to choose from and was very tasty. Most impressive is the customer service. This hotel works hard... More 

Was this review helpful? Yes
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

We are so thrilled that you had a great experience at our hotel and that the staff exceeded your expectations. We are so glad that you enjoyed the location and amenities at our hotel and we hope that we get to see you again soon! More 

Spartanburg, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Great Staff and overall Enjoyed the hotel! Great little Card at the end of your stay to add personality to your stay. Kudos to the Management! Would definitely return the next time I am in the Galleria section of Houston!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

Thank you so much for staying with us! We really appreciate you taking the time to write a review and cannot wait to share your thoughts with senior management!! Once again thank you for taking time to comment on our hotel! We really appreciate it. More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is the best I’ve stayed at. The customer service provided was exceptional, from the front desk to the dining area and housekeeping. Loved the mobile check-in and choosing a room to my liking. Complimentary breakfast was exceptional. The best part is that it was within walking distance to the Galleria Mall, restaurants and to a church.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

Thank you so much for staying with us. We are thrilled to know that you enjoyed our location and that our customer service exceeded your expectations. Thank you so much for taking the time to write a review and we hope to see you again the future. More 

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed April 21, 2015

I would highly recommend this hotel to anyone looking to stay near the Galleria. Clean rooms, very helpful staff members, and great location. There are many restaurants and activities around within walking distance.

Was this review helpful? Yes
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

Thank you so much for writing a review, we really appreciate you taking the time to comment on your experience. We are so happy to hear that we accomplished our goal of making sure our guest have a great experience at our hotel. Once again thank you for taking the time to highlight our hotel, we appreciate it. More 

Moscow, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2015

This is the best value hotel a couple of blocks from the Galleia Mall. They serve a very good hot breakfast. Parking, with a surcharge), is in an attached garage. The hotel decor is very pleasing. I found the entire property very clean.

Was this review helpful? Yes
Cambria W, Director of Sales at Homewood Suites Houston near the Galleria, responded to this review

Thank you so much for staying with us! we are glad that you enjoyed our complimentary hot breakfast and we are happy that you had a pleasant stay! Thank you so much for taking the time to write a review and we hope to see you again! More 

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