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Homewood Suites Houston near the Galleria

#43 of 481 Hotels in Houston
Certificate of Excellence
GreenLeadersSilver level
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2950 Sage Road, Houston, TX 77056
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Homewood Suites Houston near the Galleria
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420 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Check in was great, one of the two elevators was not working, room was clean and quite large. We did not hear any outside noise but the 4 days we were there we could hear loud banging 24/7 that seemed to come from the elevators. However, we could also hear it thru out hvac system. The food for breakfast was... More 

Helpful?
Thank AMY D
Kirkwood, MO
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My son and I stayed at the Homewood Suites this past weekend for a gymnastics meet. When we arrived, we were upgraded to a 1 Bedroom Suite and the manager, Leslie went the extra effort to find us a suite with an excellent view on the top floor. The room was quiet, the beds were wonderful, and the view was... More 

Helpful?
Thank wteare
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW via mobile

Before our cruise we came a few days early. I was pleasantly surprised. Friendly staff, and clean rooms. Indoor pool is just ok. However I'm giving this 5 because rooms come with a good breakfast and Monday to Thursday dinner that includes wine and beer compliments of the house. With a low Canadian dollar we were happy to have a... More 

Helpful?
Thank A TripAdvisor Member
1 review
3 of 5 stars Reviewed 1 week ago

Generally this hotel was way below my expectation given where it is located and its cost. I wouldn't say I was half satisfied with the value received. For one, my shower was tripping into the tub. Because the janitors closed the tub after cleaning, I always found a tub half full of water on returning from work in the evening.... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A3081FLnathanm
Matthew S, Manager at Homewood Suites Houston near the Galleria, responded to this review

Please accept our sincerest apologies that your experience was anything less than satisfying. We really appreciate you informing us of your dissatisfaction as it assist us in our continuous effort to improve our services. Rest assured, your comments will be shared with our team and we will address the issues that you experienced. We hope that we're given another opportunity... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel suite made me feel at home. Kitchen and living room, felt like I was in a high rise condo. TV in living room and bedroom. Plenty of space to work. Great hotel and experience overall!! This hotel is good for business travelers and couples.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Elvis G
HomewoodGalleriaHOU, Manager at Homewood Suites Houston near the Galleria, responded to this review

It was a pleasure to be of service to you during your visit to Houston. Thank you very much for taking the time to share your positive thoughts about our hotel on TripAdvisor. We sincerely appreciate your feedback and we would love to see you on your next visit. Sincerely, The Team at the Homewood Suites Houston Galleria More 

Stourbridge, United Kingdom
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

+ location, near Galleria shopping mall + very helpful staff (helped me when my reservation not done by Hotels.com) + free wifi + close to few very good restaurants (Malbec, Capital Grill ...) - hotel decor looks a bit tired - parking bit expensive - breakfast menu limited

Helpful?
Thank Petrpakl
HomewoodGalleriaHOU, Manager at Homewood Suites Houston near the Galleria, responded to this review

Thank you very much for your review of the Homewood Suites Houston near the Galleria. We appreciate your taking the time to share your thoughts about our hotel on TripAdvisor. We hope to be of service to you in the future. Thank you again for your valued feedback. Best Wishes, The Team at the Homewood Suites Houston Galleria More 

Orange, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our kids love to swim, so staying at a hotel with a pool is a big perk for them. Our last hotel stay (not this location) the kids were very excited to swim only to find the indoor pool way too cold. So I actually called the Homewood Suites prior to booking to ensure the pool was usable, which they... More 

Helpful?
Thank SBoyer224
HomewoodGalleriaHOU, Manager at Homewood Suites Houston near the Galleria, responded to this review

We highly value your candid feed and we would like to thank you for giving us the opportunity to be of service to you during your recent travels to Houston. We would like to sincerely apologize for the less than desirable stay that you had. Rest assured, we will surely address your concerns. In addition, your observations have been shared... More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Facilities were nice, room was excellent and the price was fair. Movies are a bit expensive to rent though. Never made breakfast but the dining area and setup looked nice. Covered parking in the garage included with room. I would definitely stay again!

Helpful?
Thank chinook773
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

Thank you for staying with us!!! We are glad that you enjoyed your stay and that our hotel was available to accommodate you. Thank you so much for reviewing our hotel and we hope to see you again. More 

Melbourne, Victoria, Australia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

We stayed here with 21 teenage boys. Despite the request to all be accommodated on the same floor or at least in close proximity, we were spread throughout the entire facility. This was fine as the boys were all well behaved but had the potential to cause an issue if we had needed to respond to any fuss. The centrality... More 

Helpful?
Thank Jacinta S
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

We apologize for the inconvenience of your room locations. We are very limited on Double Queen rooms so we tried to accommodate you as best that we could. We are glad to hear that you enjoyed your location and that you liked our hotel. We are sorry about the breakfast area being too crowded and hope that didn't inconvenience your... More 

1 review
3 of 5 stars Reviewed December 15, 2015

I believe that the receptionist need to have full training and proper treatment. Also, they need to provide good services to the customers such taking the luggage to the parking , room service after 10 pm. varities of food during the breakfast.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 135waleedl
Cambria W, Guest Relations Manager at Homewood Suites Houston near the Galleria, responded to this review

Thank you so much for staying with us. Unfortunately since we are smaller extended service hotel we do not have amenities such as bell service and room service. But we are sorry to hear that our staff did not treat you properly. We want everyone to feel like they are welcome and that they can be comfortable at our hotel.... More 

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