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Hotel Indigo Houston at the Galleria

3.0 of 5 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
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#64 of 452 Hotels in Houston
357 Reviews 4 of 5 stars
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Hotel Indigo Houston at the Galleria
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Hotel Indigo Houston at the Galleria
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357 reviews from our community

Traveler rating
    160
    131
    38
    18
    10
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49
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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1 review
2 of 5 stars Reviewed 6 days ago NEW

I enjoyed my stay but they told my brother who was paying for the room everything was taken care of the day before I arrived and when I arrived they made me pay. All I had was a debit card and this room was a gift for our honeymoon so that money was tied up for 2 weeks(my entire honeymoon).... More

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Tucson
Top Contributor
145 reviews 145 reviews
17 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was a little difficult to find (the gps had a hard time) but we were pleased overall with our stay. The public areas and the room were very clean and it is located in a nice area. You can walk to the Galleria mall as well as the Wall of Water (which is neat so you should definitely... More

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Dubai
Top Contributor
70 reviews 70 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The main reason for staying at the Indigo is that I use the Shanghai sister hotel however, there is no comparison. One is a five star hotel in a beautiful location whilst the other struggles. The people are welcoming, no complaints with the staff and the room was ok but the bar / breakfast / dinner is not inviting at... More

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Naperville, Illinois
Top Contributor
63 reviews 63 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I wanted to give this place 4 out of 5 and would've except for one thing. (more later). The front desk people were great very friendly. The hotel had a recent make over so it's up to date, large rooms, lively colors, comfy beds, reasonable prices given the Galleria location. The only negative was the A/C system. It worked fine,... More

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your comments regarding your most recent stay at our hotel. We appreciate hearing from our guests, as we use the feedback to improve on our services and product. You will be happy to know that we are in the process of replacing our a/c units. We apologize that the unit in your room did not work to... More

Houston area
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location was really good, if a little hard to find. The girl who checked us in was courteous, but not really very friendly.Good enough, though. I noticed that everything in the lobby, elevator, and hallways was all sparkling clean, which was a good sign! The room itself was also very clean. The decor was intended to look modern and... More

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your candid and honest evaluation of your recent stay. We are in the process of completing our Refresh Project which will ultimately change the "feel" of our hotel. Yes, we are located in an area of the Galleria District that can be challenging. However, that's what makes our boutique hotel so special. You can stay in the... More

Lake Charles, Louisiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is not a full service hotel.However, the staff was incredibly nice and helpful with recommendations ,reservations, advice, and directions. The hotel was pleasantly isolated ,yet near the mall and good restaurants. The manager (from Tulsa) and his staff could not have been more pleasant and cooperative. Our room was huge and clean and the gym adequate. Only complaint... More

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

From Tulsa to You. We enjoyed hosting you during your recent trip to Houston and appreciate your candid comments. Everyday we strive to improve our guest experience. When you plan your next trip to Houston, please contact me personally, as I will be happy to assist you in your plans. JMullins/General Manager Boomer Sooner!! More

Beverley, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel, greeted by a gaggle of fag smokers outside the main entrance. The receptionist was friendly checking me in, in super quick time. I got my hands on a luggage trolley and made my way upstairs. The first thing the corridors reminded me of was The Shining - so long with garish carpets although the decor is much better!!... More

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your recent comments regarding your stay at our hotel. Please contact me to discuss your thoughts regarding our hotel, staff and amenities. JMullins/General Manager More

Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

First time at a boutique hotel, amazing location! Walked to the galleria, great energy in the hotel in terms of decoration and colors. Comfortable beds, clean rooms. Only thing I wasn't crazy about is the bar, bad service and over priced drinks. Would definitely stay there again!

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are happy to hear that you had a good experience at our boutique hotel located in the heart of the Galleria. Thank you for your comments regarding our bar. Your comments will be reviewed by our Management Staff and implement improvements to create a better guest experience. JMulliins/General Manager More

Toccoa, Georgia
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first time visiting this hotel and we loved it. We flew in a day early for our cruise leaving from Galveston. It is within walking distance to the Galleria Mall (great shopping and multiple restaurants), Williams Tower, and the Water Wall. It was very clean and decorated in bold, vibrant colors. We even received an upgrade from... More

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We hope you enjoyed your cruise as much as you enjoyed your stay with us. Thank you for the positive recommendation. We look forward to having you return soon to see the many changes the hotel is undergoing. You'll love our new look. JMullins/General Manager More

Kerrville, Texas
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

That's how a friend of mine described the hotel and I agree. In the heart of the Galleria shopping and business district the location couldn't be better. When you turn off the street and go down the drive to the hotel all is peaceful. I've stayed here many times and am always remembered by the staff. In truth, the fact... More

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Whimsical! We love it. Our staff takes great pride creating a guest experience that is unique and fun, while at the same time offering many options in our very unique neighborhood. JMullins/General Manager More

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Additional Information about Hotel Indigo Houston at the Galleria

Address: 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Houston at the Galleria 3*
Number of rooms: 131
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Also Known As:
Indigo Houston At The Galleria Hotel Houston
Hotel Indigo Houston
Indigo Hotel Houston

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Water Wall
Water Wall
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Williams Tower
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