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Hotel Indigo Houston at the Galleria

3.0 of 5 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
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Certificate of Excellence 2014
Hotel Indigo Houston at the Galleria
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Hotel Indigo Houston at the Galleria
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370 reviews from our community

Traveler rating
    162
    138
    41
    19
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naperville, Illinois
Top Contributor
66 reviews 66 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had stayed here in September and complained about the AC system sounding like a 737 taking off every time it went on. I'm happy to say that they have changed the A/C system as the manager had said they would. Yes it is January but it was warm enough (this Chicagoan loved it of course) for the A/C to... More 

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for updating your post regarding our hotel. Our property has just completed a refresh project in all of our guest rooms and public areas. We believe everyone will enjoy our new look (and A/C Units). JMullins/General Manager More 

castroville
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I took my daughter and granddaughter to Houston to visit the American Girl store. We stayed at this hotel. My granddaughter loved it - the room was small but cozy; the beds were very comfortable and the linens great. The only reason I can't give it a 5 star rating was due to the extreme loud running and shouting in... More 

Was this review helpful? Yes 2
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are happy to hear that you celebrated a birthday at our boutique hotel. It's the perfect place to celebrate any special occasion. Our staff always enjoys celebrations. We hope you will return for your next special celebration. We'll do everything possible to make the stay special. JMullins/General Manager More 

Abu Dhabi, United Arab Emirates
Top Contributor
103 reviews 103 reviews
43 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 24, 2014

Stayed here early this month. While the location is next to the Galleria, that can be a disadvantage esp if you are driving during the holiday times. Traffic is really bad starting at 4:30 due to the christmas shoppers. There are 2 ways to get to the hotel. The well marked one which is along Hidalgo St (but to get... More 

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your review regarding your recent stay at our hotel, the Hotel Indigo Houston at The Galleria. We appreciate you selecting our boutique property located in the heart of the Galleria District. Yes, the holiday season increases traffic in the area due to the world class shopping located in our backyard. On a positive note, our complimentary parking... More 

Bengaluru (Bangalore), India
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2014

I stayed here on a business trip in Houston. What I liked: - Chose this location due to proximity to Galleria mall. - Nice colorful interiors. - friendly and helpful staff. What I didn't like: - Unlike other hotels in the vicinity like Hilton and Marriot this hotel didn't have a breakfast buffet spread but rather limited choices. This not... More 

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Dear Mixed Feeling, Thank you for selecting our hotel, the Hotel Indigo Houston at The Galleria for your recent stay in our beautiful city and exciting neighborhood. We appreciate your feedback regarding your stay and want you to know that we continually strive to improve in every area of our guest experience. Please contact me directly at your convenience to... More 

Laredo, Texas
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 26, 2014

The hotel provided excellent service. It's very contingent to the Gallaria Mall. The hotel also has a restaurant you have enjoy. Breakfast or dinner. The hotel provides free parking and is very clean.

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are so happy that you and your family enjoyed your stay at our boutique hotel located in the heart of the Galleria/Uptown neighborhood. With our Refreshed product, we are even more proud of our hotel. Our new look provides an atmosphere where you can be you and enjoy the best of the best whether it's shopping or dining. We... More 

Melbourne
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 18, 2014 via mobile

This is a pretty average hotel located in average surroundings located in what appears to be a large car park. The staff are actually very friendly and helpful. The rooms small and the air conditioning very noisy.

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your recent comments regarding your stay at our boutique hotel located in the heart of the Galleria. We appreciate you selecting us for your visit. The parking lot you mentioned is a private lot owned and operated by a local church. We hope you will give us another opportunity to host you - we are pretty certain... More 

Abu Dhabi, United Arab Emirates
Top Contributor
259 reviews 259 reviews
82 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed October 16, 2014

This was the first time I stayed in an Indigo hotel. I was pleasantly surprised by the colorful decoration and the nice room layout. It is clearly different compared to more standard hotels and a highlight of my trip to Houston. The location is great with the closeness to the Galleria and with the free parking.

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We want to thank you for selecting our hotel for your recent trip to Houston. And yes, we pride ourselves on being uniquely different, offering our guests superior accommodations and terrific guest service. It is our goal to provide an environment where you, the guest can blend in to our neighborhood and just be yourself. That's what we are all... More 

NY
Top Contributor
89 reviews 89 reviews
50 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 2, 2014

I travel to Houston frequently (see reviews of other hotels in the area). I'm generally loyal to Hilton properties, and have favorably reviewed the HGI next door as well as Dbltree across the street. This place, however, might become my new galleria area base. This place combines the modern, but not annoyingly too hip, vibe of the aloft, with the... More 

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are very impressed with the results of our recent "Refresh" project. Our new look certainly is appealing and fits with our unique neighborhood. We hope to see you again when your travels bring you to Houston. JMullins/General Manager More 

Senior Contributor
39 reviews 39 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed October 1, 2014

Let's start with the pros: - the shower is big. - the bed is confortable. Passing to the cons: - breakfast choice is scarce - breakfast quality is scarce - rooms are noisy - there is no drinking water available in rooms - the cleaning of the room is scarce (I let the soap paper in the shower and there... More 

Was this review helpful? Yes 2
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your recent stay. Thank you. JMullins General Manager More 

1 review
2 of 5 stars Reviewed September 26, 2014

I enjoyed my stay but they told my brother who was paying for the room everything was taken care of the day before I arrived and when I arrived they made me pay. All I had was a debit card and this room was a gift for our honeymoon so that money was tied up for 2 weeks(my entire honeymoon).... More 

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your recent stay. Kindly, JMullins/General Manager More 

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Additional Information about Hotel Indigo Houston at the Galleria

Address: 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Houston at the Galleria 3*
Number of rooms: 131
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Also Known As:
Indigo Houston At The Galleria Hotel Houston
Hotel Indigo Houston
Indigo Hotel Houston
Hotel Style:
#49 Family Hotel in Houston
#55 Romantic Hotel in Houston
#74 Business Hotel in Houston

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