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Hotel Indigo Houston at the Galleria

3.0 of 5 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
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Certificate of Excellence 2014
Hotel Indigo Houston at the Galleria
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Hotel Indigo Houston at the Galleria
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363 reviews from our community

Traveler rating
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    39
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laredo, Texas
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel provided excellent service. It's very contingent to the Gallaria Mall. The hotel also has a restaurant you have enjoy. Breakfast or dinner. The hotel provides free parking and is very clean.

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are so happy that you and your family enjoyed your stay at our boutique hotel located in the heart of the Galleria/Uptown neighborhood. With our Refreshed product, we are even more proud of our hotel. Our new look provides an atmosphere where you can be you and enjoy the best of the best whether it's shopping or dining. We... More

Melbourne
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2014 via mobile

This is a pretty average hotel located in average surroundings located in what appears to be a large car park. The staff are actually very friendly and helpful. The rooms small and the air conditioning very noisy.

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your recent comments regarding your stay at our boutique hotel located in the heart of the Galleria. We appreciate you selecting us for your visit. The parking lot you mentioned is a private lot owned and operated by a local church. We hope you will give us another opportunity to host you - we are pretty certain... More

Abu Dhabi, United Arab Emirates
Top Contributor
242 reviews 242 reviews
76 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed October 16, 2014

This was the first time I stayed in an Indigo hotel. I was pleasantly surprised by the colorful decoration and the nice room layout. It is clearly different compared to more standard hotels and a highlight of my trip to Houston. The location is great with the closeness to the Galleria and with the free parking.

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We want to thank you for selecting our hotel for your recent trip to Houston. And yes, we pride ourselves on being uniquely different, offering our guests superior accommodations and terrific guest service. It is our goal to provide an environment where you, the guest can blend in to our neighborhood and just be yourself. That's what we are all... More

NY
Top Contributor
88 reviews 88 reviews
49 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 2, 2014

I travel to Houston frequently (see reviews of other hotels in the area). I'm generally loyal to Hilton properties, and have favorably reviewed the HGI next door as well as Dbltree across the street. This place, however, might become my new galleria area base. This place combines the modern, but not annoyingly too hip, vibe of the aloft, with the... More

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are very impressed with the results of our recent "Refresh" project. Our new look certainly is appealing and fits with our unique neighborhood. We hope to see you again when your travels bring you to Houston. JMullins/General Manager More

Senior Contributor
36 reviews 36 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed October 1, 2014

Let's start with the pros: - the shower is big. - the bed is confortable. Passing to the cons: - breakfast choice is scarce - breakfast quality is scarce - rooms are noisy - there is no drinking water available in rooms - the cleaning of the room is scarce (I let the soap paper in the shower and there... More

Was this review helpful? Yes 2
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your recent stay. Thank you. JMullins General Manager More

1 review
2 of 5 stars Reviewed September 26, 2014

I enjoyed my stay but they told my brother who was paying for the room everything was taken care of the day before I arrived and when I arrived they made me pay. All I had was a debit card and this room was a gift for our honeymoon so that money was tied up for 2 weeks(my entire honeymoon).... More

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your recent stay. Kindly, JMullins/General Manager More

Tucson
Top Contributor
145 reviews 145 reviews
17 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 21, 2014

This hotel was a little difficult to find (the gps had a hard time) but we were pleased overall with our stay. The public areas and the room were very clean and it is located in a nice area. You can walk to the Galleria mall as well as the Wall of Water (which is neat so you should definitely... More

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are happy that you selected our hotel located in the heart of the Galleria District. Yes, we are tucked away from the hustle and bustle of the area which provides our guests with a quite boutique experience. From our award winning restaurants to first class shopping, everything comes together to provide our guests with a neighborhood experience. JMullins/General Manager More

Dubai
Top Contributor
75 reviews 75 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 17, 2014

The main reason for staying at the Indigo is that I use the Shanghai sister hotel however, there is no comparison. One is a five star hotel in a beautiful location whilst the other struggles. The people are welcoming, no complaints with the staff and the room was ok but the bar / breakfast / dinner is not inviting at... More

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IHGCare, Guest Relations Manager at Hotel Indigo Houston at the Galleria, responded to this review

Dear travelingarab, We appreciate you taking the time to leave us a feedback regarding your recent stay. Please know that it is always a pleasure to assist you and that we will do our utmost best to ensure you can enjoy your stay with us. On the other hand, I do want to take this time to apologize if your... More

Naperville, Illinois
Top Contributor
63 reviews 63 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 11, 2014

I wanted to give this place 4 out of 5 and would've except for one thing. (more later). The front desk people were great very friendly. The hotel had a recent make over so it's up to date, large rooms, lively colors, comfy beds, reasonable prices given the Galleria location. The only negative was the A/C system. It worked fine,... More

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your comments regarding your most recent stay at our hotel. We appreciate hearing from our guests, as we use the feedback to improve on our services and product. You will be happy to know that we are in the process of replacing our a/c units. We apologize that the unit in your room did not work to... More

Houston area
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 4, 2014

The location was really good, if a little hard to find. The girl who checked us in was courteous, but not really very friendly.Good enough, though. I noticed that everything in the lobby, elevator, and hallways was all sparkling clean, which was a good sign! The room itself was also very clean. The decor was intended to look modern and... More

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your candid and honest evaluation of your recent stay. We are in the process of completing our Refresh Project which will ultimately change the "feel" of our hotel. Yes, we are located in an area of the Galleria District that can be challenging. However, that's what makes our boutique hotel so special. You can stay in the... More

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Additional Information about Hotel Indigo Houston at the Galleria

Address: 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Houston at the Galleria 3*
Number of rooms: 131
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Also Known As:
Indigo Houston At The Galleria Hotel Houston
Hotel Indigo Houston
Indigo Hotel Houston

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