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Hotel Indigo Houston at the Galleria

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5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
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Hotel Indigo Houston at the Galleria
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Hotel Indigo Houston at the Galleria
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401 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a short 3 days visit for business purposes, the rooms were clean but old, and the breakfast quite poor for the standard in IHG hotels. I recommend not to book with breakfast and have it near by in the Galleria.

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We strive to create a great guest experience for every guest every stay. Please contact me at your convenience to discuss your recent stay. JMullins/General Manager More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel had comfortable accommodations. Very basic needs met. Some good things were the location (close to mall in the heart of Galleria), no parking costs, free internet, clean, safe room, ample, bright hallways. Not so positive? Hotel is difficult to access by car, no very visible. Parking lot does not seem safe, no visible security (although no incidents we can... More 

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your recent stay with us. JMullins/General Manager More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I were already Hotel Indigo/Galleria fans because of the high value for a remarkably low price. The front desk staff was friendly, and our sleeping room was clean, bright, and comfortable. But then, the housekeeping and hotel staff surprised us by going the extra mile. The electricity went out while we were packing to depart early morning... More 

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are very proud of our associates and the guest experience they provide. Maria is an exceptional associate. She enjoys her interaction with our guests and is committed to making sure everyone departs with a positive guest experience. We are also proud of our Housekeeping associates. They are trustworthy, ensuring that items left behind by our guests are stored in... More 

Cedar Park, Texas
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first time at a Hotel Indigo. The hotel was fun, funky, bright and reminded me of something in South Beach. It was very reasonable...actually surprisingly so, however, I do wish breakfast was included. I bought a living social deal which included breakfast vouchers for $14 (for two), so that was tolerable. The rooms were huge! The bed... More 

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for taking the time to write a review from your recent stay with us. We are very proud of our fresh new look in our guest rooms and public areas. Our new look certainly represents our unique neighborhood - The Galleria District - featuring world class dining and shopping. We look forward to seeing you the next time... More 

San Angelo, Texas, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was at this hotel briefly. The hotel itself is great.. A few problems did occur. It is hard to figure out how to get to. The entrance is blocked off, and after circling block several times we figured out how to come in back by turning in Embassy suites parking lot. The rooms are nice, spacious, comfortable. In the morning,... More 

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for the review from your recent staff. Our main entrance/exit is temporarily blocked due to the Memorial Day flood. We expect it to be open by the end of the month. The entire Galleria District experience a power outage due to a transformer fire. We apology for the inconvenience this caused you (and all of our guests). Please... More 

Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It’s a gem. Posted positive reviews not over exaggerated. Not one hotel staff member missed saying hello as it presented itself. Special mention to Maria & others working the front desk. Felt welcomed

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are happy to hear that you enjoyed your stay at our newly refreshed hotel and had an opportunity to enjoy our neighborhood, The Galleria District. Whether you are traveling for business or pleasure, our neighborhood offers the finest shopping and dining in the City of Houston. Those additional outlets seem to be a hit for our guests. We're focused... More 

Chicago, Illinois
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You can't get much closer to the Galleria. This is a very nice hotel if you need to be in the area. Rooms are clean, fresh and everything is laid out smartly. Lots of plugs for electronic devices, great storage. Good internet service.

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for selecting our newly refreshed hotel for your recent stay. We are very product of our new look. Your guest experience is paramount to our success as a hotel. It's nice to hear that you enjoyed our neighborhood, the Galleria District, famous for shopping and dining. We look forward to hosting you again for your next visit to... More 

Westlake, Louisiana
1 review
4 of 5 stars Reviewed May 27, 2015

Drove to Houston on a whim and ended up at Hotel indigo. Overall pleasant experience. I used a card online to make the reservation but when I got there the clerk couldn't get the card to work; I asked if she could manually input the information in and she said no and didn't understand how to do so. No big... More 

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your recent stay with us. JMullins/General Manager More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

Room was beautiful and colorful!!! Location was great as well!! Price was cheaper then hotels in Same locations!! No issues with my overnight stay! Bed was amazing and super comfortable. And big!!! Front desk very attentive and polite!! Will definitely stay again when I travel to Houston!

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Our newly refreshed guest rooms are fun and funky. We are happy to hear that you enjoyed your stay and that you experience was great. Our Front Desk Associates are the best of the best and we are very proud of all that they due to ensure that your guest experience exceeds your expectations. JMullins/General Manager More 

San Marcos, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 22, 2015

Nice staff, comfortable and colorful rooms and hallways in a very quiet neighborhood and great location. Just few steps aways from The Galeria and they offer free breakfast. I can say it is a very pleasant visit and hope to come back again soon!

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are very proud of our newly refreshed guest rooms and public areas. Our new look makes us quit unique and fun. We are happy that you enjoyed our neighborhood, the Galleria District. JMullins/General Manager More 

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