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Hotel Indigo Houston at the Galleria

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5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
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Hotel Indigo Houston at the Galleria
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Hotel Indigo Houston at the Galleria
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409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midland, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was way overpriced for what we got. The staff was helpful, and it is a very short walk to the Galleria. It's really cute on the outside, but the colorful, modern decor was the best part. Otherwise it was just okay.

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Williamsburg, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and bed linen fresh. Decor is not to everyone's taste but that's what makes the Indigo so different. The dining area is quite small offering a comprehensive breakfast menu but limited evening menu. The Galleria entrance can be reached by walking across a parking lot at the back of the hotel or if you prefer, drive... More 

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We like "quirky." It fits our unique style and mirrors our wonderful neighborhood, the Galleria District. We are all about creating a great guest experience from the time you arrive until you depart. We want you to enjoy all of the amenities of our newly "Refreshed" hotel and our neighborhood which offers world class shopping and dining. JMullins/General Manager More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel for the price. Staff was extremely friendly. Great area and easy walk to Galleria. I liked our room. Few con's pets are allowed in hotel, and I wasn't crazy about that. One night there was a party bus parked outside from 10-1:30 am. People outside were noisy and our window faced the front so it was like we... More 

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your recent stay. JMullins/General Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

At few steps of "The Galleria" you'll find this hotel, it's modern, clean and perfect for a shopping trip stay or when you're on the road. Hotel personnel is warn and kind since you arrive, they have only a small cafeteria but there are a lot of coffee shops and restaurants at walking range near of the hotel.

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for taking the time to comment on your recent stay. We are very proud of our newly refreshed hotel and our great location in the heart of the Galleria District. We are happy to hear that you took the time to enjoy our neighborhood which offers world class shopping and great dining options. JMullins/General Manager More 

Dublin, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The price was right, the staff made sure everything was right and were very friendly. Liz, Travis, and Rudolfo really stood out. The room was fine but, the sleeper sofa was not adequate for a good night's sleep and we ended up reserving 2 rooms. Hand rails in the shower would be nice for older travelers. All-in-all I was very... More 

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for mentioning members of our great staff. We think each of them are pretty special. They are committed to creating a great guest experience each day for every guest. The next time you come to Houston, let us know in advance and we will block you in a room that has shower bars. We apologize for the inconvenience... More 

Calgary, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 3 nights at the Indigo. The room was fine, nothing special but not lacking in any way either. The staff took our stay to a whole other level. Amazing front desk people who went above and beyond to remedy a mix up with our reservation. Friendly staff through out the hotel, all of them greeting us with welcoming... More 

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We appreciate you taking the time to write a review regarding your recent stay. There are many options in the Galleria District and we appreciate you selecting our hotel. Our staff works very hard to create a great guest experience each day for every guest. We will share your comments with them. Yes, our location is convenient to the Galleria... More 

Austin, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I absolutely loved this hotel. This was the first time I stayed here and could not have been more pleased. The location is right by The Galleria, the rooms are very clean and have basic amenities (small refrigerator, coffee maker plus toiletries in the bathroom), and Maria at the front desk is very helpful and pleasant. We ate breakfast here... More 

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for selecting our hotel during your recent stay in the Galleria District. We appreciate your review and comments. Your recommendation is also appreciated. We are very proud of our newly refreshed guest rooms and public areas. Our look is as unique as our local neighborhood. We are committed to providing every guest a wonderful guest experience. JMulliins/General Manager More 

Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 21, 2015

This was a short 3 days visit for business purposes, the rooms were clean but old, and the breakfast quite poor for the standard in IHG hotels. I recommend not to book with breakfast and have it near by in the Galleria.

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promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We strive to create a great guest experience for every guest every stay. Please contact me at your convenience to discuss your recent stay. JMullins/General Manager More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 19, 2015

Hotel had comfortable accommodations. Very basic needs met. Some good things were the location (close to mall in the heart of Galleria), no parking costs, free internet, clean, safe room, ample, bright hallways. Not so positive? Hotel is difficult to access by car, no very visible. Parking lot does not seem safe, no visible security (although no incidents we can... More 

Was this review helpful? Yes
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

Please contact me at your earliest convenience to discuss your recent stay with us. JMullins/General Manager More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

My husband and I were already Hotel Indigo/Galleria fans because of the high value for a remarkably low price. The front desk staff was friendly, and our sleeping room was clean, bright, and comfortable. But then, the housekeeping and hotel staff surprised us by going the extra mile. The electricity went out while we were packing to depart early morning... More 

Was this review helpful? Yes 1
promuskd, General Manager at Hotel Indigo Houston at the Galleria, responded to this review

We are very proud of our associates and the guest experience they provide. Maria is an exceptional associate. She enjoys her interaction with our guests and is committed to making sure everyone departs with a positive guest experience. We are also proud of our Housekeeping associates. They are trustworthy, ensuring that items left behind by our guests are stored in... More 

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