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All 451 Houston hotels

Hotel Indigo Houston at the Galleria

3.0 of 5 Hotel   |   5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
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84%
Ranked #51 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
pgwyn3439_12 Rockwall, Texas
  • Overview
  • Reviews (340)
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  • Room tips (49)
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340 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Rockwall, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a weekend in June. The hotel is nice, I really like the modern decor. The beds were comfortable and clean. The only problem was we had a room that faced the front of the building and a very loud group was hanging around in the parking lot and woke us up in the middle of the... More

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been a loyal IHG Customer for many years & have yet to ever have a problem with any of their properties. I have to say that Indigo is my favorite of the IHG Brand. This location is just beautiful & the customer service is excellent!! Very, very nice & helpful staff & very nice clean quiet rooms. I... More

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Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I love these rooms and their overall set-up. I'm not sure if I was more relaxed because my kids weren't with me, or if it is just the peaceful nature of the rooms. Either way, these were clean, roomy enough, and a bed one can sink into and drift off in peace. I was annoyed that breakfast wasn't included in... More

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Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed June 13, 2014

Krystin, Maria and Derek are there to provide exceptional customer service. They have showed nothing but professionalism and courtesy during my most recent (and previous) stay. Any reasonable request was accommodated. Any questions were answered proficiently. I appreciate the service they provide. The room was kept up by housekeeping and not a pillow out of place. I will return to... More

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Scott M, Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your positive comments about our staff and hotel. We pride ourselves on recruiting and hiring the best of the best. We appreciate your business and hope you will return once our "Refresh Project" is completed in the fall. The hotel will have a fresh look and new amenities for our guests. We are simply blending into our... More

Blairgowrie, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 28, 2014

With just so many hotels in Houston with a huge market they just don't have to try very hard.... It was fine the room is a decent size ,although no safe box. The upside to the hotel was the great staff and a damn good breakfast served with a brilliant "house" coffee blend. Hotel was a bit soulless but a... More

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Scott M, Manager at Hotel Indigo Houston at the Galleria, responded to this review

Yes, Hotel Indigo Houston at The Galleria is proud to be associated with the Indigo brand the IHG family. The Indigo brand is relatively new in the IHG family of brands. We pride ourselves on our unique locations, our local neighborhoods and our fantastic associates. More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

I recently stayed at Hotel Indigo. The hotel is really bright and cheery, I had a corner 2 room suite that was very spacious. The bed was really comfortable, and the location was perfect. Will definitely stay here again.

Was this review helpful? Yes 1
Scott M, Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your review. If you enjoyed our hotel during your recent visit to Houston, then you will certainly enjoy our new look once our "Refresh Project" is completed in the fall. From top to bottom, everything will be new and fresh. You'll definitely enjoy the neighborhood experience. More

Picayune, Mississippi
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 28, 2014

I spent the weekend with a friend eating, shopping, and just having fun. We stayed here because of its central location and affordability. Great beds! Pretty colors in the rooms. It's really unique because the theme to the hotel is very beachy, blues and whites and palm tree sort of décor. It almost doesn't fit because Houston is either country... More

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Scott M, Manager at Hotel Indigo Houston at the Galleria, responded to this review

We appreciate you selecting our hotel during your recent trip to Houston, Yes, we are quite unique and very proud of it. That's what the Indigo brand is all about. We are changing things, so you will definitely want to come back for a visit in the fall. You will be pleasantly surprised by our new fresh look. More

Austin, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

This is a great hotel. We've stayed here a couple of times. The rooms are spacious and nicely appointed. The staff is WONDERFUL. And the location is terrific. Would highly recommend this hotel to anyone visiting Houston.

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Scott M, Manager at Hotel Indigo Houston at the Galleria, responded to this review

We like being tucked away in the Galleria neighborhood. That's what makes us so special. You can enjoy all the comforts of home and step out the door into the heart of the Galleria District featuring the finest in entertainment and shopping. More

Lubbock, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

Our organization hosted an event at Hotel Indigo near the Galleria in Houston that was attended by both domestic and international guests. The hotel staff was fantastic in responding to our needs in both the guest rooms and the meeting rooms. The layout is wide and spacious, and the rooms are extremely spacious and comfortable. The bathrooms are clean and... More

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Scott M, Manager at Hotel Indigo Houston at the Galleria, responded to this review

Thank you for your candid comments regarding your recent stay with us. We like to hear about the total guest experience. Our hotel is working with a local neighborhood association and the mall regarding the construction noise. Everyone is working diligently to find a solution. Please accept my sincerest apologies for the uncomfortable experience you had during your stay. More

Salt Lake City, Utah
2 reviews
1 of 5 stars Reviewed May 24, 2014 via mobile

My booking was not honored at the middle of the night and they offered alternate arrangement in a dingy place in the energy corridor. The service was unacceptable with the fact that they just gave away a fully paid for room for two nights and have away my room for the first night and asked me to come back the... More

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IHGCare, Guest Relations Manager at Hotel Indigo Houston at the Galleria, responded to this review

Dear Varun G, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding... More

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Additional Information about Hotel Indigo Houston at the Galleria

Address: 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Houston at the Galleria 3*
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Also Known As:
Indigo Houston At The Galleria Hotel Houston
Hotel Indigo Houston
Indigo Hotel Houston

422 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#28 Romantic Hotel in Houston #55 Family Hotel in Houston #57 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Hotel Indigo Houston at the Galleria is located in the trendy Houston Galleria neighborhood - at the heart of the Uptown District - home to this innovative Houston hotel. Let us Inspire You. Our non-smoking rooms have breathtaking decor, over sized beds, fluffy over sized pillows and cozy duvets. We have complimentary parking outside, as well as, complimentary high speed Internet hot spots inside the hotel. An inviting lobby and pub styled social area welcomes you into this Houston hotel. Relax and enjoy our quick service bistro (Cross Roads)for cutting edge cuisine, as we proudly brew Houston's local Dodd Coffee. Our meeting rooms are trendy and stylish - a perfect balance for business or social events. To experience Hotel Indigo Houston Galleria is to indulge in high peace. Like the uptown neighborhood, we are dedicated to pleasing you. You won't find a better fit than our Hotel in the Houston Galleria Uptown Area! ... more   less 
Number of rooms
131

Questions & Answers

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