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Extended Stay America - Houston - Katy Freeway - Energy Corridor Hotel

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Extended Stay America - Houston - Katy Freeway - Energy Corridor

2.5 of 5
15385 Katy Freeway, I-10, Houston, TX 77094 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Houston - Katy Freeway - Energy Corridor
13 traveler photos
Ranked #188 of 437 hotels in Houston
3.5 of 5 stars 26 Reviews
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26 reviews from our community

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Traveler rating
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Date Rating
Houston
1 review
“Disgusting”
1 of 5 stars Reviewed May 15, 2013 NEW

Not a place I would recommend. No one at the front desk for a good 15 minutes, she was cleaning the rooms. Probably why the room I got was only half way cleaned. Weird people loitering in the hallways. Furniture looked ancient with water stains and scratches everywhere. Bed was like a rock. Afraid to leave my 1966 Ford Pickup... More

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Houston, TX
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
“Good Enough”
3 of 5 stars Reviewed April 4, 2013

My husband and I did not reserve a hotel thinking that we would be able to find one when we got to Houston and we were wrong. We tried calling all the hotels in the area and this was only one with an open bed, so we stayed there. Pros: the room and bathroom was spacious, the extended stay offers... More

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
April 8, 2013

Dear vjack0887 I recently received a copy of your review for my ESA Katy, and wanted to take a moment to respond. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept... More

JAX
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
“OK, but not inexpensive”
3 of 5 stars Reviewed March 11, 2013

Pros- Friendly and efficient check in staff. Quiet in spite of being full and next to freeway. Internet connection in room was good. A few restaurants or fast food places within walking distance. Cons- Off and on air conditioner [no steady fan position]. Mattress pad and bottom sheet slid around causing wrinkles and lumps [too big?]. "Grab and Go" breakfast... More

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
March 12, 2013

Dear flyplayne I recently received a copy of your review for my Extended Stay Katy, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. It is my pleasure to provide... More

Houston
2 reviews
1 helpful vote 1 helpful vote
“Comfortable room, Great Customer Service!”
5 of 5 stars Reviewed February 21, 2013

I stayed here for tonight and had a very pleasurable experience. The person checking me in was very nice and checked me in very fast (I forget her name though, sorry!). Room was clean and cozy. Breakfast was a pretty standard breakfast so I can't complain there (who doesn't love using the waffle maker?) When I checked out, the person... More

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
February 25, 2013

Dear Iloveyoulol Thank you so very much for your nice review of our Extended Stay Katy property. Whenever I read comments like yours, it always gives me such great pleasure. I thank you for staying with us for over a year and half. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation... More

1 review
“Very comfartable”
4 of 5 stars Reviewed February 16, 2013 via mobile

Well spaced room had a good comfortable stay. Breakfast was good and prompt. The rooms were clean and serviceable with the small kitchen.Enjkyed the location with very many attractions near by. the linens were cleaned and toiletries were well stocked. Very helpful and proffesional staff. Free wifi was excellent for kids and meeting small business tasks.

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Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
February 19, 2013

Thank you so very much for your nice review of our Extended Stay Katy property. Whenever I read comments like yours, it always gives me such great pleasure. I thank you for staying with us for over a year and half. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've... More

1 review
1 helpful vote 1 helpful vote
“Excellent customer service!”
5 of 5 stars Reviewed February 9, 2013 via mobile

My daughter made a reservation here for herself before I decided to tag along to watch her compete in the Polar Bear Duathalon. Since she only had a room with one bed we asked for a rollaway. Andrea at the front desk found us a bigger room with a sleeper sofa and let us check out a little later. She... More

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
February 15, 2013

Dear Della c Thank you so very much for your nice review of our Extended Stay Katy property. Whenever I read comments like yours, it always gives me such great pleasure. I thank you for staying with us for over a year and half. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is... More

Dallas, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great price, but that's about all”
2 of 5 stars Reviewed February 9, 2013

I read some great reviews of this place while booking a week to stay near my companies main office and was looking forward to the stay. Maybe I just got the worst room? But some highlights of my stay: -The walls are SUPER thin. Every night around 11pm my next door neighbor starts talking on the phone and I can... More

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
February 11, 2013

Dear Mr. Shanzym I recently received a copy of your review for my Extended Stay Katy, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. It is my pleasure to... More

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Texarkana, Texas
Top Contributor
128 reviews 128 reviews
74 hotel reviews
Reviews in 101 cities Reviews in 101 cities
74 helpful votes 74 helpful votes
“Great place to stay at a great price on the west side of Houston”
4 of 5 stars Reviewed February 7, 2013

Houston offers many, many motels and hotels, at many locations on the North, West and Southwest side of the city. The Extended Stay America on the Katy Freeway is a very good choice if you want to be on the far west side of the city. It was easy to find, on the south, or east bound side of the... More

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
February 8, 2013

Dear talltexwally Thank you so very much for your nice review of our Extended Stay Katy property. Whenever I read comments like yours, it always gives me such great pleasure. I thank you for staying with us for over a year and half. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation... More

New York
1 review
1 helpful vote 1 helpful vote
“Comfortable and Convenient”
5 of 5 stars Reviewed January 29, 2013

Easy access to the freeway close to the energy corridor, friendly staff. The rooms were clean and comfortable. Would stay here again for my next business trip as it has convenient shopping and various options for eating.

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
February 7, 2013

Dear Ericar Thank you so very much for your nice review of our Extended Stay Katy property. Whenever I read comments like yours, it always gives me such great pleasure. I thank you for staying with us for over a year and half. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
“Business trip place to stay”
5 of 5 stars Reviewed December 26, 2012

The extended stay hotel here on I-10 is convenient to West Houston and the Katy areas and the personnel are very responsive to customer request and needs. I had a bathroom fan go out and within 5 minutes the repair man was installing a new one. Their prices are the lowest in this area as well. Three people in particular... More

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - Katy Freeway - Energy Corridor, responded to this review
January 20, 2013

Dear Doktorpayne Thank you so very much for your nice review of our Extended Stay Katy property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)... More

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Additional Information about Extended Stay America - Houston - Katy Freeway - Energy Corridor

Also Known As:
Extended Stay Deluxe Houston - Katy Freeway Hotel Houston
Extended Stay Deluxe Houston - Katy Freeway Hotel
Extended Stay Houston
Houston Extended Stay
Address: 15385 Katy Freeway, I-10, Houston, TX 77094 (Formerly Extended Stay Deluxe)
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotels in Houston
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Houston - Katy Freeway - Energy Corridor
15385 Katy Freeway, I-10
Houston, TX 77094
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