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Hilton Garden Inn Houston Galleria

#60 of 461 Hotels in Houston
Certificate of Excellence
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3201 Sage Road, Houston, TX 77056
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Hilton Garden Inn Houston Galleria
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Hilton Garden Inn Houston Galleria
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331 reviews from our community

Traveler rating
    168
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    36
    7
    14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, United States
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful Hotel with lovely modern new décor throughout the Hotel. Rooms were Airy , fresh and clean. Breakfast was very nice. Overall an excellent Hotel that would be a 10 with better attitude from staff.

Review collected in partnership with Hilton Garden Inn

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Perth, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Having been here on several occasions now I find the facility very workable, the staff are friendly and offer excellent service and make a home away from home feeling while travelling. I would recommend this facility for business travel.

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Euless, Texas
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in Houston for a volleyball tournament. Several of our club's teams were booked at the Hilton Garden Inn. We were highly impressed with our stay. Greeted at the front desk by one of the friendliest staffs I have ever encountered while travelling. We arrived a little earlier than check-in time. While we were told room wasn't quite ready,... More 

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Nacogdoches, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice clean facilities. Friendly, helpful staff. But, of the three rooms reserved, only one was ready at check-in-time. That problem didn't apply only to my small wedding party, because I heard several other guests complaining with the same problem, "Rooms not ready." Plumbing problems on both the 8th and 2nd floors - maintenance was working on pipes in the hallway... More 

Review collected in partnership with Hilton Garden Inn

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Josh D, General Manager at Hilton Garden Inn Houston Galleria, responded to this review

Michael T, Thank you for taking the time to review our hotel. We apologize that our check in experience was not as smooth as expected. We always try to put all of our groups together if possible and this process definitely slowed are check in process down. Moving forward we will make sure we ask our guests if they would... More 

Grapevine, Texas
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me start by saying, this is a clean hotel in a good location with friendly staff. But… if you would prefer a hotel where you can get some sleep, look elsewhere. The walls are paper thin. I could hear my neighbors coming in and out of their room which made sleep impossible. Their closing door would vibrate my headboard.... More 

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Josh D, General Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear Candie S, I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the thin walls and loud doors. Your comments have helped us to improve our guest experience by checking the strength of our door closers. We hope you... More 

Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a great long weekend in Houston! Houston's a busy city. There's lots to do the Space Center, Natural Science Museum, Fine Arts Museum, and lots of great shopping! The Hilton Garden Inn was the cherry on top! The hotel is lovely, the staff helpful and the breakfasts were yummy! It made our stay complete!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Carrollton, TX, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If I ever travel to Houston again, I'm definitely staying here. The staff is great, the rooms have a great price on the weekends, and it's right in the middle of everything we need downtown. The new renovations make this hotel worth every penny.

Review collected in partnership with Hilton Garden Inn

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Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very Nice place. Would stay again. Helpful staff. Offer a driver at no cost within a 3 mile radius of the hotel. Staff had many recommendations for dinner and were happy to help. Was in town on business but would stay here if it was for pleasure as well

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Devine, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fantastic location. Quiet street with easy access to Galleria and Bellaire areas. Has a full restaurant and bar, nice common areas for business travelers to gather. Quiet rooms and good pillows. Self parking in a covered garage with a security guard in the evening. Do not be concerned about the gentlemen's club next door. I'm female and have stayed at... More 

Was this review helpful? Yes 1
Pittsburgh, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Bathrooms small - hard for two people to get ready at the same time - smelled of moth balls. Noisy - AC was extremely noisy - you could hear the neighbors as though they were in the same room. Very limited beverages (not really a bar) Fresh paint and décor - beds were comfy. Lobby fresh and airy - enjoyable... More 

Review collected in partnership with Hilton Garden Inn

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