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Hilton Garden Inn Houston Galleria

3.0 of 5 3201 Sage Road, Houston, TX 77056
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Certificate of Excellence 2014
Hilton Garden Inn Houston Galleria
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Hilton Garden Inn Houston Galleria
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308 reviews from our community

Traveler rating
    156
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    35
    7
    10
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82
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131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was the perfect location for out of town wedding guests! The shuttle took us to the rehearsal dinner, the wedding and another pre-wedding dinner. The staff was fantastic. The breakfast was good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Memphis, TN
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was in town for a wedding over the weekend and this hotel was the one recommended by the wedding party. I checked in early on Friday afternoon with no problems, and I was greeted very kindly by the front desk staff and even the service manager. I had made a very special request in my booking that I had... More 

Was this review helpful? Yes 1
Silicon Valley, CA
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights while going to the Houston quilt show. It's cheaper staying here and driving to the convention center than staying downtown. Taking the bus downtown is also an option since the bus stop is only one block away. Parking is a reasonable charge and there is plenty in the garage behind the hotel. My room was... More 

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danville, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Our rooms were clean and well furnished. The beds were ok, but the pillows were awful. Our room had two queen beds, flat sceen tv, refrigerator ect. Room had a kurig instead of a regular coffee maker, if that matters to you. The bathroom was very clean. House keeping came to clean room very late in the day around 3pm.... More 

Review collected in partnership with Hilton Garden Inn

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Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Recently our family celebrated a wedding in Houston. We searched all over the Galleria area for a hotel that could accommodate all of our out of town guests. We had many needs for over 60 rooms and the staff delivered on every request. A special thank you to Anat, Brittany, and the General Manager Josh. During our special weekend Michelle... More 

Was this review helpful? Yes 1
Josh D, General Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear Bcleaner, Thank you kindly for your postive review, we appreciate your time and effort in writing the review. It was great to hear that your friends and family had a great time while enjoying a fun filled wedding weekend. It was most definitely our pleasure to be a small part of the event. We look forward to hosting you... More 

Geneva, Switzerland
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 11, 2014

Spent a week here recently on a business trip. Firstly, I was disappointed by reception that I was not warned that there was ongoing renovation work on the upper floors so at certain points during my stay there were Mexican workers coming in from the car park which they have partly commandeered, going up and down in the elevators with... More 

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Josh D, General Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear Swiss_Roller, Thank you for taking the time to review our hotel. We pride ourselves on providing the best service possible even though we are in the process of renovating our hotel. I am not sure how we overlooked informing you about our restaurant dinner service as well as our in room dining option for the evening. Both are available... More 

Boston, Massachusetts
Top Contributor
64 reviews 64 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 7, 2014

I spent three nights at this hotel while visiting family over the Thanksgiving holiday. The front desk staff are some of the best in the iindustry, including their famous Rashad. He is the friendliest, most helpful, people-loving, cheerful guest relations agent I've ever seen in traveling the world. The front desk staffiing should be commended also for their honesty about... More 

Was this review helpful? Yes 1
Josh D, General Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear NewWorld2C, Thank you for taking the time to write a positive review of our hotel. We love to see our guests recognize our staff by name, and have shared your comments with Rashad and the rest of team. We are also happy that you found our hotel comfortable and free of disturbance while we go through our full renovation.... More 

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 6, 2014

The room rate is high given its an average Hotel albeit in a good location. Rooms are OK but the restaurant and bar in the open plan reception area is poor. If you need to eat there's plenty of options nearby.

Was this review helpful? Yes
Josh D, General Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear John C, Thank you for you review of your hotel. We are happy that the location of the hotel was a plus for you during your stay. We are currently going through a renovation which includes all of our rooms and in addition will transform the lobby, restaurant and bar into vibrant and interactive space. Thank you again for... More 

Miami, Florida
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 3, 2014

Clean hotel, good rooms. Hotel is highly recommended for business visits to Houston. Hotel located in quick street in Galleria Area.. Close to many restaurants and centrally located. Perfect for quick in and out visit to Houston. Have stayed there several times and always a good experience.

Was this review helpful? Yes 1
Josh D, General Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear Carlos O, We are dlighted that our hotel was perfect for your recent business trip. I agree that our hotel has one of the best locations with easy in and out access to the Galleria area. We look forward to hosting you again when your plans bring you to Houston. Regards, More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

The staff was extremely helpful. The hotel is within walking distance to the Galleria. We found the hotel to be nicer than we expected. Hotel prices are high in Houston, especially in this area. This hotel is reasonably priced.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Houston Galleria

Address: 3201 Sage Road, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston Galleria 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Houston
Hotel Style:
#29 Romantic Hotel in Houston
#37 Family Hotel in Houston
#56 Business Hotel in Houston

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