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All 447 Houston hotels

Hilton Garden Inn Houston Galleria

3.0 of 5 Hotel   |   3201 Sage Road, Houston, TX 77056 (Great Uptown)
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85%
Ranked #56 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
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237 people have reviewed this hotel

Traveler rating
    114
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    25
    7
    9
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61
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97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Houston, United States
1 review
2 of 5 stars Reviewed 1 week ago

To be a Hilton Inn, the breakfast is very poor, ammenities in the room as well. Not enough value for money. It is clean. There is some noise during the night coming from some installation (airco or something else) that is not so confortable.

Review collected in partnership with Hilton Garden Inn

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1 review
4 of 5 stars Reviewed 3 weeks ago

As usual our stay at this Hilton Hotel was very good. The only complaint that I have is that the beds are adjustable mattresses. We found the mattress very firm and trying to adjust the bed to a softer level did not work.

Review collected in partnership with Hilton Garden Inn

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HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear brendav521, We are so glad you had a wonderful stay at our hotel. I will pass along your comments to our staff. I do apologize that the bed in your room did not adjust to your liking so I have already asked the maintanence staff to investigate it. We look forward to serving you again during your next stay... More

Hurst, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

clean, good breakfast , changed times to accomodate early games, bar open late for parents, friendly to teens, beds comfortable. Outdoor pool and fitness center, we walked to mexican restaurant next door which was great. Dont turn left out of parking lot though, will run in to Mens Club, which for girls volleyball team a funny subject of the weekend.

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HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear paigewolk, I'm so glad we could host you for your Houston volleyball tournament and thank you for taking time to send us some feedback. It was our pleasure to open the breakfast a little early... we wouldn't want hungry players dunring the game! Please come back and stay with us during your next trip to Houston. Kindly, Lisa Quesada... More

Tyler, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came down to Houston for the Rodeo. Quick checkin service, only $10 for parking, and friendly staff! Room and bathroom were very clean. Bed was comfortable, too! Love the "free wifi" they give you, as well. We only stayed one night but enjoyed being in a clean hotel where they don't penny and dime you for every little thing... More

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HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear erin29t, Thank you for your review and I'm so glad you got to experience Houston during the Rodeo. It's such an exciting time of year here. I'm so glad you noticed the clean room, comfortable beds and free WIFI. Please stay with us next time you are in town. We look forward to serving you. Lisa Quesada Guest Service... More

naples,florida
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel..convenient to shopping at Galleria and great restaurants within walking distance. Stayed there for a family wedding and everything was very nice..helpful, friendly staff. Will definitely return...

Review collected in partnership with Hilton Garden Inn

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HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear bocagirl913, Thank you for choosing the Hilton Garden Inn Houston Galleria on your recent trip for a family wedding. We really appreciate you taking time to write us a review about your experience. Please stay with us on your next trip to Houston. As you know, we are close to the best shopping and dining that the Galleria offers!... More

Willis, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been a Starwood Gold member for 7+ years and stayed at the Hilton recently for this years rodeo cook off. What an eye opener! Half the price for a comparable room in a great location and a fantastic breakfast included, unlike most of my Starwood stays. Brittany Budnick went out of her way to see that our short... More

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HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria, responded to this review

Dear dmarkc, Thank you for taking time to write us a review about your recent stay with us. We are thrilled that you enjoyed our hotel and found it to be a great value. We welcome you back for all future rodeo cook-offs. Thank you also for specifically mentioning Brittany Budnik. We also think she's fantastic! Kindly, Lisa Quesada Guest... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice room, in a well-maintained hotel. Nice updating, good wifi, and spotless bathroom. Bed was a bit soft for my taste. Nice breakfast buffet, for a reasonable price. Downside was the noise of the air-conditioning units at night. Our room was facing the rear of the hotel, on the far south end, and it was jet-engine LOUD all night.... More

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Brooke S, Director of Sales at Hilton Garden Inn Houston Galleria, responded to this review

Dear r0dander, Thank you for taking the time to review your recent stay! We really appreciate comments like yours with helpful information to travellers who are looking for an excellent stay in a great location. As you mentioned, complimentary high-speed wi-fi is available throughout the property with all of the comforts of home. As a result of your commments, we... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2014

I'm late in sharing this, but we used this as one of our hotels for our wedding last May. We were getting married at St. Michaels, located just down the street in the Galleria. While the Galleria has many hotels, they are all rather expensive. We had a lot of guests coming in from out of town and wanted a... More

Was this review helpful? Yes 1
Brooke S, Director of Sales at Hilton Garden Inn Houston Galleria, responded to this review

Dear Alison W, Thank you for your wonderful review! It is always great to hear your feedback no matter when your last stay was. As you mentioned, our dedicated sales staff is happy to setup individualized packages for wedding groups to make your wedding experience all that you imagined. We are happy to hear the location and value exceeded your... More

Sandviken, Sweden
1 review
5 of 5 stars Reviewed March 12, 2014

Very friendly and helpful personnel. A great breakfast at about 10,50$.They offer a free shuttle service within 3 miles. great location within walking distance to the Galleria and many fine resturants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Brooke S, Director of Sales at Hilton Garden Inn Houston Galleria, responded to this review

Dear Shamus K, Thank you for sharing your recent experience! It sounds like you've had a wonderful stay here. Your comments will be sure to be shared with our staff as everyone really appreciates hearing how they were able to add to your travel experience. Thank you for pointing out our delicious, made-to-order breakfast, and ideal location, situated just a... More

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 11, 2014

Booked surgery for lifestyle lift. Doctor said we needed two beds. For my wife and I called to make reservations. Quoted 159 preferred rate from lifestyle lift. Here at the hilton garden inn. Arrived to find no bell hop. No valet and my rate had been changed to 259 dollars a night. And no suites. Room was extremely small was... More

Was this review helpful? Yes 1
Brooke S, Director of Sales at Hilton Garden Inn Houston Galleria, responded to this review

Dear David E, We are sorry that you had to go through that experience. We appreciate you letting us know the details of your stay and will be able to make any necessary changes to ensure your experience never occurs to anyone else. We do offer certain discounts to a very select group of accounts. We will look into the... More

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Additional Information about Hilton Garden Inn Houston Galleria

Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Garden Inn Houston Galleria Hotel
Hilton Garden Inn Houston
Hilton Houston
Houston Hilton
Address: 3201 Sage Road, Houston, TX 77056
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotel in Houston
#56 Romantic Hotel in Houston
#74 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston Galleria 3*
Official Description (provided by the hotel):
Located in the heart of Uptown District, the Hilton Garden Inn Houston/Galleria Area hotel is surrounded by a lively mix of shops and restaurants. Our Houston hotel is steps from the prominent Galleria Mall offering excellent shopping and dining experiences. ... more   less 
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