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All 454 Houston hotels

Holiday Inn Express Houston East

2.5 of 5 Hotel   |   11460 East Freeway (I-10 East), Houston, TX 77029
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Ranked #61 of 454 Hotels in Houston
A recent review
4 of 5 stars Reviewed September 2, 2014
Javier R
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28 reviews from our community

Traveler rating
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    1
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3
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13
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 2, 2014

It was a nice place to stay. Some places to dinner are very near. In fact there is a Chilli's restaurant crossing the street. The personnel is very helpful, I just have one concern when they tried to charge a phone call I never did. But it was solved OK.

Was this review helpful? Yes
Mguru367, General Manager at Holiday Inn Express Houston East, responded to this review

Hello Javier R, Thank you very much for your great comment about property. We really appreciate your business. We are sorry for the inconvenience and misunderstanding with the phone charges. As always, we look forward for the opportunity to serve you again whenever your travel brings you to Houston East area. With Hospitality! Morgan Gurung,CHA General Manager More

Claverack, New York, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2014

Here for junior Olympics... Staff so friendly! Room was clean and spacious. Fresh cookies each afternoon were great....so was the free breakfast! Kids loved the pool and hottub. 10% off at a few nearby restaurants. Would absolutely recommend this place to anyone!

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Mguru367, General Manager at Holiday Inn Express Houston East, responded to this review

Hello Erin R, Thank you very much for your lovely comment. We really appreciate your business. It was indeed our pleasure to serve your family during the Junior Olympics. As you mentioned, our rooms are clean and spacious and have the friendliest staff eager to serve our Guests. As always, we look forward to serving you again whenever your travel... More

Fort Collins, Colorado
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

I was so impressed by this hotel, best place I've stayed in this area! Hotel is away from the highway and is quiet and clean. Staff is so very friendly. Breakfast is hot and includes eggs, omelets, bacon, sausage, cereal, and hot cinnamon rolls. There is a nice outdoor pool, an indoor hot tub and a small work out room.... More

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Mguru367, General Manager at Holiday Inn Express Houston East, responded to this review

Hello Mr. Gilbert0, Thank you for staying at our property. We really appreciate your business. It was great serving you at our hotel. Big Thank You for a great comments. Our associates are happy to know that you truly enjoyed your stay. We strive to do better each and every time. The encouragement we receive from Guests like you are... More

Broken Arrow, Ok
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2014

I reluctantly stayed at this location. What I found was a clean, neat, comfortable hotel room with a good air conditioner, and hot water for my shower. The workout facility was in very good condition. The Cookies and the Breakfast was better than I would have expected. The only challenge I found was the turn right to get to the... More

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Mguru367, General Manager at Holiday Inn Express Houston East, responded to this review

Greetings BAToeTapper, Thank you very much for your great review of our property. We really appreciate your business. As always it was nice to have you here at our hotel. I will of course pass along the review to our associates. We look forward to serving you again at our Holiday Inn Express & Suites Houston East. Thanks a lot!... More

San Benito, Texas
1 review
5 of 5 stars Reviewed April 22, 2014

Very clean. Like the fact that there is security. Rooms are spacious, clean and comfortable. A great place to go after a long hard day. The location was perfect for for the business I had in Houston. Keep up the good job.

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Mguru367, General Manager at Holiday Inn Express Houston East, responded to this review

Hello Mary d, Wow! What a great review. Our goal is always to ensure that our Guests enjoy their stay at our property. It seems like you certainly enjoyed your stay. Our associates will be very happy to see this review and rest assured we will continue to do what we do best. Guest's like you are the ones who... More

Columbus, Ohio
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 20, 2014 via mobile

Hotel is a decent HI Express in a predominantly industrial area... Great if you need to work on that side of town. Chili's in the common parking lot, along with nearby Saltgrass and Pappas Seafood make for some of the better dining options nearby. Rooms are very spacious and the staff are always very courteous.

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Saint Louis, Missouri
Top Contributor
60 reviews 60 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 12, 2014

This is an excellent hotel is you are working in the area or visiting family in the area. It is located in a primarliy working class area east of Houston, so I don't see why anyone would vacation here. But, if you are working here, no problem. Restaurants are plentiful nearby. Friends have stayed in trendier areas, but are driving... More

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Carrollton, Texas
Top Contributor
74 reviews 74 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 16, 2014

One of the nicest of the HI Express & Suites we've stayed in! The rooms are larger and updated and the property is very clean. When we found our mattress not as comfortable as we'd like after our first night, the general manager quickly found us another room and let us try out the bed before deciding if we wanted... More

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Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2014

It's okay, typical American to much airco, room is good but freezing cold. It's far from anything interesting. Close to the airport. The in house restaurant is oké, food is good, service is good. That's all

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston East, responded to this review

Dear Rene H, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Houston, Texas, Usa
2 reviews
5 of 5 stars Reviewed October 24, 2013

Kuwana is the greatest, very helpful and genuinely concerned with the overall experience with the hotel, she is a great part of the hotel success in my eyes. The jacuzzi was. It working during my stay, other than that it was perfect.

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Houston East

Address: 11460 East Freeway (I-10 East), Houston, TX 77029
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Houston East 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Houston East Hotel Houston
Holiday Inn Houston

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