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Club Quarters in Houston

3.5 of 5 720 Fannin Street, Houston, TX 77002
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Certificate of Excellence 2014
Club Quarters in Houston
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Club Quarters in Houston
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432 reviews from our community

Traveler rating
    173
    150
    62
    22
    25
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22
84
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200
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

How many of you reallize that not only is your stay made comfortable by staff at the front desk, but what about the house keepers on the floors? Marie is her name and she deserves to be aknowledged. Her work is impeccable and her demeanor is flawless. Marie was very helpful in getting me the things that I needed, and... More 

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West Melbourne, Florida
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was in town for the Houston marathon. My room was decent, but the bathroom reeked of cigarette smoke so much I held my breath while in there and kept the door closed while in the room. Decent wi-Fi. The first attendant at the desk didn't know the area at all. Was told there were snacks available but I didn't... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW

The worst hotel that even charges $58,50 for 2 hours and 6 minutes late check-out. Don't have any policy for exactly that much charge and have the rudest customer service ever. NEVER STAY IN THIS HOTEL!!! IT IS THE CHEAPEST HOTEL WHICH LITERALLY STEALS YOUR MONEY!!! TOTALLY DISAPPOINTED!!!

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Yervan
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

A hotel with the worst customer service ever! IT JUST STEALS YOUR MONEY FROM YOUR POCKET!!! My husband and I checked in late (9pm) on Monday Jan 12, 2015. Talked to a front desk attendant for a while and asked where it is better to visit in downtown and indicated that we have flight at 4:30pm and need to leave... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Tried to call to cancel a reservation. I was told I can cancel by midnight. I called at 4pm. The man at the desk with a very robotic demeanor, kept saying that all he can do is connect me to the voicemail of his supervisor. That's all he said. That says a lot about the rest of the service there.

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Do not have your car valet parked here or it will be Robbed stayed there last Friday night and the wonderful valet parkers left my car open along with another one and they were both Robbed! As you would suspect the management says they're not liable for this so I highly suggest you stay somewhere else!!

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San Francisco, California
1 review
4 of 5 stars Reviewed 1 week ago

After being woken by incessant honking and yelling at 2:30am, I look out the window to see the valet service picking up and dropping cars in three lanes of the 4-lane street, blocking through traffic. The through-traffic of course was not happy, hence the yelling and honking. And I am not happy either! This is not an acceptable way to... More 

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Perth, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has thin walls and you will be disturbed when trying to sleep. The hotel staff weren't helpful in the slightest when I couldn't get my Wi-Fi to work. I had to walk to Radio Shack at shopping centre where a staff member was very helpful and my Wi-Fi worked there. He advised that the hotel had their security... More 

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Des Moines, Iowa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We chose a small boutique hotel called Club Quarters for our overnight in Houston. Despite having a tiny room (we knew it was when we booked it), we loved it. It was quiet, and they have an exceptionally accommodating and helpful staff, easily-accessed, free wi-fi, and a nice little cafe on the premises. I would stay here again, and in... More 

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Spring Branch, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I love everything about this hotel. Very unique rooms and it had a European flair to it. Just a great experience and I had everything I needed. The staff was very professional and I have to say a special thank you to Chris the valet. I had problems with my car and he offered exceptional customer service and truly cared... More 

Was this review helpful? Yes
Maysoon M, General Manager at Club Quarters in Houston, responded to this review

Dear Ruth E, We truly appreciate your visit and thoughtful review of Club Quarters in Houston. Thanks especially for sharing the great feedback about Chris! There is nothing we love more than to be able to thank our team for their great guest service - we'll make sure he sees your review and will thank him also. We're glad we... More 

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Additional Information about Club Quarters in Houston

Address: 720 Fannin Street, Houston, TX 77002
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Club Quarters in Houston 3.5*
Number of rooms: 382
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Also Known As:
Club Quarters In Houston Hotel Houston
Hotel Quarters Houston
Club Quarters Houston
Hotel Style:
#62 Business Hotel in Houston

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