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Hilton Garden Inn Houston Westbelt

#56 of 469 Hotels in Houston
Certificate of Excellence
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6855 W Sam Houston Pkwy S, Houston, TX 77072
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Hilton Garden Inn Houston Westbelt
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Houston Westbelt
See the most recent reviews
New York
2 reviews
4 of 5 stars Reviewed May 7, 2015

The cost of my one-night stay here was over $400 (including taxes) — otherwise, excellent in all respects. I was in town to attend a meeting; but, there was also a very large conference (100,000+ attendees) underway at the time. Due to this conference, hotel rooms were difficult to find and prices throughout the area were quite inflated.

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Dallas, United States
1 review
3 of 5 stars Reviewed May 5, 2015

The outward appearance of the hotel is very pleasing and so is the interior lobby. The reception staff don't know how to count and are cantankerous. The sink drain is clogged and heaven help you if you have to travel in the morning because the traffic is a mess. The breakfast costs about $10 and the room rate for a... More 

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San Antonio, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

The hotel staff is always friendly and welcoming. all staff are smiling and say hello. Breakfast has a wide variety to choose from and is freshly prepared. Both the check in and check out process are efficient. I would highly recommend this hotel to anyone staying in the Houston area

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Dallas, Texas
Top Contributor
56 reviews 56 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 28, 2015

Bed is comfortable; pillows are too used and floppy. Room is clean and everything works; coffee for Keurig machine is lousy. Water is hot, plentiful and good; toilet is a bit iffy on the flush. Front desk during the day is superb; front desk at night at check-in was ridiculous (couldn't count the number of nights properly for a one... More 

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Itkah, Thank you for taking the time to review our hotel. Reviews like these help guests to make right decisions when choosing a property for their travel. Please contact us directly at housg_gm@hilton.com if you have any other insight on how we could have made your stay an excellent one. More 

Calgary, Canada
Top Contributor
58 reviews 58 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 25, 2015

Good quality stay. Very nice staff. I was under the weather this week and they took good care of me. BTW they serve dinner at this location with a steak special every night. Breakfast is up to $10 so good value compared to some other similar hotels. Rooms are in great shape and it was very quiet.

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Dan M, I am delighted to hear that you have enjoyed your time with us! We hope you feel much better and can come back soon to stay with us again. More 

Riverside, United States
1 review
4 of 5 stars Reviewed April 22, 2015

excellent service if the use of the lobby not to consider as an issue by the hotel management. We have stayed at many hotel before for our group reunion since 2000 (every 3 years). This is the first time we receive a complaint about something in association with food!

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Chien H. Thank you for your review. I do understand your frustration in regards to serving outside food at our lobby. As a management team, it is our duty to make sure that all guests can enjoy their time while staying with us. Unfortunately, a buffet line in the public area may be an inconvenience to the guests that are... More 

Aurora, United States
1 review
5 of 5 stars Reviewed April 6, 2015

Everyone was helpful and welcoming. The rooms were clean and fresh every day. Their bed and pillows were extremely comfortable. I would recommend the hotel to others for sure. With in Walking distance to Houston China town which was truly a treat to get to experience!! A must stay!!

Review collected in partnership with Hilton Garden Inn

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Pittsburgh, United States
2 reviews
5 of 5 stars Reviewed April 3, 2015

Great all around exactly what you'd expect from Hilton and the shower was awesome. The free internet is slow but aside from that great stay I will stay here again when in Houston. They are making me do 200 characters and this is very annoying

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Plano, United States
1 review
4 of 5 stars Reviewed April 2, 2015

We enjoyed our stay at the Hilton Garden Hill. The hotel is clean and staff are courteous and helpful. The hotel location is convenient, next to Tollway and a shopping area full of good Asian restaurants.

Review collected in partnership with Hilton Garden Inn

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San Antonio, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 28, 2015

I was only here for one night but I have to rave about how incredibly clean this hotel was. Also the location was great for the meeting i was attending at the JW Marriott on Westheimer. Check in was fast and hassle free,the fitness center was clean, stocked with clean towels,headphones, cold water,and well maintained machines. keurig coffee machine in... More 

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