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Hilton Garden Inn Houston Westbelt

#58 of 470 Hotels in Houston
Certificate of Excellence
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6855 W Sam Houston Pkwy S, Houston, TX 77072
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Hilton Garden Inn Houston Westbelt
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Hilton Garden Inn Houston Westbelt
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208 Reviews from our TripAdvisor Community

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Traveler rating
    128
    53
    14
    7
    6
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35
17
12
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for Hilton Garden Inn Houston Westbelt
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Houston, Texas
1 review
5 of 5 stars Reviewed May 29, 2015

Very best, good services and very convenient, a lot of restaurants near by, good staffs, one of the best hotels ever, want to stop by for future, beltway 8 and bellaire, variety of foods, cultures, karaokes too

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Chris N., Thank you for your review and positive remarks! More 

Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 27, 2015

The staff was really great. The bartender was very friendly, good conversation and made a great drink. My key would not work the next night and I had my hands full. I picked up the house phone and asked if someone could please come help me with my key and a staff member was there almost as soon as I... More 

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Shari P., I want to thank you for taking the time to rate our hotel, and we hope to welcome you again very soon, once you are in Houston! More 

Spring Hill, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Hotel is clean and neat. Staff are great and friendly. rooms are very clean and neat. Rooms are quiet and there is really no noise. It is convienent to Sam houston pkwy. Staff is willing to help any way they can.

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Tammy F., I am delighted that you have enjoyed your experience at our property. I want to thank you for your positive remarks and ratings you have given us. Please come back soon! More 

Waco, United States
1 review
5 of 5 stars Reviewed May 25, 2015

We had made a reservation at another hotel which fell through at the last minute so we had to find an alternate hotel in the same area quickly. We found the Hilton Garden Inn just up the road. It was a very nice place to stay. After checking out and heading back to our hometown, we were notified by the... More 

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Scott P., thank you for commenting on your positive experience at our hotel. I am so happy to hear that our staff went above and beyond to exceed your expectations and have delivered during your stay. We hope to see you soon! More 

The Colony, TX, United States
1 review
2 of 5 stars Reviewed May 20, 2015

We had made reservations for four rooms two months in advance of stay and even confirmed reservation two days prior to arrival, but the Hotel still messed up the reservations. Some of the party arrived at a different time and required a security deposit even though I had secured all the room with a credit card.

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Shannon H., thank you for taking the time to review our hotel. I am saddened to learn that we have felt short during your stay with us. Although I do understand your frustration, it is the hotel policy to have a payment method on file for incidentals even if the reservation has been prepaid in advance. Moreover, we have... More 

Columbus, GA, United States
1 review
4 of 5 stars Reviewed May 19, 2015

I stayed at this hotel for 4 nights recently when I was in town for a conference. Hotel is easy to get to from Bush Intercontinental airport on Sam Houston tollway and is located close to tons of restaurants. Room was clean and hotel was quiet. Breakfast and lunch was very good. This was my second stay at this hotel.... More 

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Mirza H., thank you for your review and your continued loyalty! We hope to see you soon once again! More 

New York
2 reviews
4 of 5 stars Reviewed May 7, 2015

The cost of my one-night stay here was over $400 (including taxes) — otherwise, excellent in all respects. I was in town to attend a meeting; but, there was also a very large conference (100,000+ attendees) underway at the time. Due to this conference, hotel rooms were difficult to find and prices throughout the area were quite inflated.

Review collected in partnership with Hilton Garden Inn

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Dallas, United States
1 review
3 of 5 stars Reviewed May 5, 2015

The outward appearance of the hotel is very pleasing and so is the interior lobby. The reception staff don't know how to count and are cantankerous. The sink drain is clogged and heaven help you if you have to travel in the morning because the traffic is a mess. The breakfast costs about $10 and the room rate for a... More 

Review collected in partnership with Hilton Garden Inn

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San Antonio, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

The hotel staff is always friendly and welcoming. all staff are smiling and say hello. Breakfast has a wide variety to choose from and is freshly prepared. Both the check in and check out process are efficient. I would highly recommend this hotel to anyone staying in the Houston area

Review collected in partnership with Hilton Garden Inn

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Dallas, Texas
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed April 28, 2015

Bed is comfortable; pillows are too used and floppy. Room is clean and everything works; coffee for Keurig machine is lousy. Water is hot, plentiful and good; toilet is a bit iffy on the flush. Front desk during the day is superb; front desk at night at check-in was ridiculous (couldn't count the number of nights properly for a one... More 

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Itkah, Thank you for taking the time to review our hotel. Reviews like these help guests to make right decisions when choosing a property for their travel. Please contact us directly at housg_gm@hilton.com if you have any other insight on how we could have made your stay an excellent one. More 

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