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Hilton Garden Inn Houston Westbelt

#56 of 469 Hotels in Houston
Certificate of Excellence
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6855 W Sam Houston Pkwy S, Houston, TX 77072
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Hilton Garden Inn Houston Westbelt
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203 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • Portuguese first
  • Any
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  • All months
    (203)
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Chicago, Illinois
Level Contributor
103 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was the closest Hilton branded hotel where my meeting was going to be the next day and I will tell you, I need to do some better research, because not only was this place right off the freeway(my room looked right at it), it was in chinatown and there was nothing for me to do. As for the hotel... More 

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Austin, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel located in Asian community. We're not Asian. Hotel restaurant was closed during our one night stay. We were not knowledgeable about Asian cuisine and created a problem finding a suitable restaurant for us. Didn't find one. Found a grocery store and purchased TV dinners for the hotel microwave. What a treat! Breakfast the next morning was a problem as... More 

Review collected in partnership with Hilton Garden Inn

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Fort Mitchell, Kentucky
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very comfortable hotel right near Chinatown. Hotel is easy to find and there are tons of restaurants within walking distance. The breakfast was very good and the bar was nice. Did not try the restaurant for dinner but the food that was being served looked good.

Was this review helpful? Yes
Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Tyler H. Thank you for your review. We hope next time you're in town, you would stay with us and experience our dinner, so we can wow you one more time with our service, food, and Texas hospitality! More 

Dallas, Texas
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel itself is beautiful, and the breakfast was excellent. Unfortunately, I can't say that about the front desk. Although we booked four rooms months in advance, there were several mix-ups with our reservations. We certainly did not feel that our satisfaction was guaranteed, as the sign on the front desk states. I will never stay at this hotel again.

Was this review helpful? Yes
Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear ProfDallas, thank you for your review. I am saddened that we've disappointed you with our service during your stay. We hope that you will give another chance next time you are in Houston, and we can show what we are really all about. More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Very best, good services and very convenient, a lot of restaurants near by, good staffs, one of the best hotels ever, want to stop by for future, beltway 8 and bellaire, variety of foods, cultures, karaokes too

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Chris N., Thank you for your review and positive remarks! More 

Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The staff was really great. The bartender was very friendly, good conversation and made a great drink. My key would not work the next night and I had my hands full. I picked up the house phone and asked if someone could please come help me with my key and a staff member was there almost as soon as I... More 

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Shari P., I want to thank you for taking the time to rate our hotel, and we hope to welcome you again very soon, once you are in Houston! More 

Spring Hill, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Hotel is clean and neat. Staff are great and friendly. rooms are very clean and neat. Rooms are quiet and there is really no noise. It is convienent to Sam houston pkwy. Staff is willing to help any way they can.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Tammy F., I am delighted that you have enjoyed your experience at our property. I want to thank you for your positive remarks and ratings you have given us. Please come back soon! More 

Waco, United States
1 review
5 of 5 stars Reviewed May 25, 2015

We had made a reservation at another hotel which fell through at the last minute so we had to find an alternate hotel in the same area quickly. We found the Hilton Garden Inn just up the road. It was a very nice place to stay. After checking out and heading back to our hometown, we were notified by the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Scott P., thank you for commenting on your positive experience at our hotel. I am so happy to hear that our staff went above and beyond to exceed your expectations and have delivered during your stay. We hope to see you soon! More 

The Colony, TX, United States
1 review
2 of 5 stars Reviewed May 20, 2015

We had made reservations for four rooms two months in advance of stay and even confirmed reservation two days prior to arrival, but the Hotel still messed up the reservations. Some of the party arrived at a different time and required a security deposit even though I had secured all the room with a credit card.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Shannon H., thank you for taking the time to review our hotel. I am saddened to learn that we have felt short during your stay with us. Although I do understand your frustration, it is the hotel policy to have a payment method on file for incidentals even if the reservation has been prepaid in advance. Moreover, we have... More 

Columbus, GA, United States
1 review
4 of 5 stars Reviewed May 19, 2015

I stayed at this hotel for 4 nights recently when I was in town for a conference. Hotel is easy to get to from Bush Intercontinental airport on Sam Houston tollway and is located close to tons of restaurants. Room was clean and hotel was quiet. Breakfast and lunch was very good. This was my second stay at this hotel.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Mirza H., thank you for your review and your continued loyalty! We hope to see you soon once again! More 

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