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Hilton Garden Inn Houston Westbelt

#34 of 468 Hotels in Houston
Certificate of Excellence
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6855 W Sam Houston Pkwy S, Houston, TX 77072
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Hilton Garden Inn Houston Westbelt
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Hilton Garden Inn Houston Westbelt
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186 reviews from our community

Traveler rating
    120
    45
    11
    4
    6
See reviews for
33
15
11
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (50)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (38)
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    (43)
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Aurora, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was helpful and welcoming. The rooms were clean and fresh every day. Their bed and pillows were extremely comfortable. I would recommend the hotel to others for sure. With in Walking distance to Houston China town which was truly a treat to get to experience!! A must stay!!

Review collected in partnership with Hilton Garden Inn

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great all around exactly what you'd expect from Hilton and the shower was awesome. The free internet is slow but aside from that great stay I will stay here again when in Houston. They are making me do 200 characters and this is very annoying

Review collected in partnership with Hilton Garden Inn

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Plano, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the Hilton Garden Hill. The hotel is clean and staff are courteous and helpful. The hotel location is convenient, next to Tollway and a shopping area full of good Asian restaurants.

Review collected in partnership with Hilton Garden Inn

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San Antonio, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was only here for one night but I have to rave about how incredibly clean this hotel was. Also the location was great for the meeting i was attending at the JW Marriott on Westheimer. Check in was fast and hassle free,the fitness center was clean, stocked with clean towels,headphones, cold water,and well maintained machines. keurig coffee machine in... More 

Was this review helpful? Yes 1
Leawood, Kansas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay started out great at check in. Desk clerk very friendly and accommodating. We told him we were exhausted and requested a very quiet room away from elevators. He made it happen. Quiet comfortable room, and had a wonderful night sleep. Now for breakfast. Delicious! Omelet made exactly as ordered, veggies with no salt. Very friendly server who kept the... More 

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Aliya A, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear HallMarkers, I want to thank you for leaving such a positive review! It was a pleasure having you here at Hilton Garden Inn Houston Westbelt, and we look forward welcoming you once again in the near future! More 

Vinton
1 review
5 of 5 stars Reviewed 4 weeks ago

Warm, friendly and helpful staff. I stay here weekly and I've never had an issue. The staff works hard to make our stay like being at home. The call us by name when we enter making us feel very welcome. I highly recommend this facility.

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Judy N., thank you for taking time to give us your feedback on TripAdvisor. Reviews like these make our employees strive for excellence to make each guest's stay an enjoyable one. Once again, thank you and we'll see you soon! More 

Pulaski, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I love staying at this hotel. The overall experience is great and the food is wonderful. I chose to eat at the restaurant in the hotel rather than going out to eat because it was so convenient and the food and variety was excellent

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Sandra T., we appreciate you taking the time to review our hotel, and thank you for rating us so highly! We look forward to welcoming you back in the near future! More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2015

It all begin when I tried to check in at the front desk. When the attendant asked me for the confirmation number. Apparently there confirmation numbers don't begin with a 5 so I thought I was at the wrong Hilton Garden for the second time. People need to make sure they ask the customer service people on the phone when... More 

Was this review helpful? Yes 1
Aliya A, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Dulce M, Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in... More 

Temple City, United States
1 review
4 of 5 stars Reviewed March 5, 2015

Fine, friendly efficient staff--excellent breakfast-clean rooms. Negatives Halls smelled of smoking odor very bad. Mattress had Foam Top which did not breath and caused sweating. Heating system was loud but efficient. Be sure to add the breakfast to your stay it is very good and an excellent value. The location is great for Chinese speaking as the area has many... More 

Review collected in partnership with Hilton Garden Inn

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Aliya A, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Carl M, We thank you for taking the time to review our hotel, and giving us a positive and valid feedback. In our hotel we have a smoking floor, and although we did provide you with a non-smoking room, you were placed on that floor during your stay, my apologies. I have included a note on your profile to... More 

Cibolo, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

This hotel is the best home away from home except you don't do a thing but relax! I have a bad back and neck and their bed was way to perfect! Their employee's are so nice! This is my favorite hotel......

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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