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Hilton Garden Inn Houston Westbelt

#35 of 461 Hotels in Houston
Certificate of Excellence
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6855 W Sam Houston Pkwy S, Houston, TX 77072
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Hilton Garden Inn Houston Westbelt
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Hilton Garden Inn Houston Westbelt
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183 reviews from our community

Traveler rating
    118
    44
    11
    4
    6
See reviews for
33
15
11
112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (183)
  • Mar-May only
    (46)
  • Jun-Aug only
    (55)
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    (38)
  • Dec-Feb only
    (44)
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Leawood, Kansas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay started out great at check in. Desk clerk very friendly and accommodating. We told him we were exhausted and requested a very quiet room away from elevators. He made it happen. Quiet comfortable room, and had a wonderful night sleep. Now for breakfast. Delicious! Omelet made exactly as ordered, veggies with no salt. Very friendly server who kept the... More 

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Aliya A, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear HallMarkers, I want to thank you for leaving such a positive review! It was a pleasure having you here at Hilton Garden Inn Houston Westbelt, and we look forward welcoming you once again in the near future! More 

Vinton
1 review
5 of 5 stars Reviewed 1 week ago

Warm, friendly and helpful staff. I stay here weekly and I've never had an issue. The staff works hard to make our stay like being at home. The call us by name when we enter making us feel very welcome. I highly recommend this facility.

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Judy N., thank you for taking time to give us your feedback on TripAdvisor. Reviews like these make our employees strive for excellence to make each guest's stay an enjoyable one. Once again, thank you and we'll see you soon! More 

Pulaski, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I love staying at this hotel. The overall experience is great and the food is wonderful. I chose to eat at the restaurant in the hotel rather than going out to eat because it was so convenient and the food and variety was excellent

Review collected in partnership with Hilton Garden Inn

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Leissan G, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Sandra T., we appreciate you taking the time to review our hotel, and thank you for rating us so highly! We look forward to welcoming you back in the near future! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

It all begin when I tried to check in at the front desk. When the attendant asked me for the confirmation number. Apparently there confirmation numbers don't begin with a 5 so I thought I was at the wrong Hilton Garden for the second time. People need to make sure they ask the customer service people on the phone when... More 

Was this review helpful? Yes 1
Aliya A, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Dulce M, Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in... More 

Temple City, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Fine, friendly efficient staff--excellent breakfast-clean rooms. Negatives Halls smelled of smoking odor very bad. Mattress had Foam Top which did not breath and caused sweating. Heating system was loud but efficient. Be sure to add the breakfast to your stay it is very good and an excellent value. The location is great for Chinese speaking as the area has many... More 

Review collected in partnership with Hilton Garden Inn

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Aliya A, Director of Sales at Hilton Garden Inn Houston Westbelt, responded to this review

Dear Carl M, We thank you for taking the time to review our hotel, and giving us a positive and valid feedback. In our hotel we have a smoking floor, and although we did provide you with a non-smoking room, you were placed on that floor during your stay, my apologies. I have included a note on your profile to... More 

Cibolo, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

This hotel is the best home away from home except you don't do a thing but relax! I have a bad back and neck and their bed was way to perfect! Their employee's are so nice! This is my favorite hotel......

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

This hotel is outstanding, I cannot express how much I enjoyed my stay this past weekend. I had set up a block of rooms for my family and I for a wedding and everyone said that they enjoyed them. We had about 13 rooms and we were all accommodated nicely. The front desk team was amazing and they were truly... More 

Was this review helpful? Yes 1
Austin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

I have never had a bad experience at any Hilton Garden Inn. This is the first place I search when booking a room. Reasonable rates, clean rooms, tasty breakfast buffet.......really sets you up for a wonderful day!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Dallas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

I have stayed + or - 300 nights at the westbelt Hilton Garden Inn in Houston. Obviously there is a reason and not only is it an excellent location. The staff has a can do and I am going to make this stay a pleasant one . At the end of a hard day it makes my day to see... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HOUSTON
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 29, 2015

Great Hilton small inn with attentive staff and impressive service in both restaurant and lobby personnel. Secured gated parking at night, Close to Chinatown restaurants so guests can walk and come back without the stress of driving. Centrally located as to access major roads.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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