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BEST WESTERN PLUS Sam Houston Inn & Suites

2.0 of 5 8049 N Sam Houston Pkwy W, Houston, TX 77064-3456
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BEST WESTERN PLUS Sam Houston Inn & Suites
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BEST WESTERN PLUS Sam Houston Inn & Suites
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38 reviews from our community

Traveler rating
    20
    4
    6
    3
    5
See reviews for
7
7
1
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
  • All months
    (38)
  • Mar-May only
    (9)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (13)
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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I stay here a great deal during the year. Very good for business activity with desk, tables, plugs. Very convenient for Houston traffic. Close access to the Beltway 8. Staff is very courteous and eager to please. Very pleasant every time.

Review collected in partnership with Best Western

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We love having you here as much as you like us! Our staff is very fond of you. We are extremely grateful for your continued business throughout the last few years. I'm sure we'll be seeing you very soon! More 

FLOWER MOUND
2 reviews
5 of 5 stars Reviewed 1 week ago

Extremely clean and well maintained hotel. Staff was very personable. Breakfast was just right. Bed & pillows were very comfortable. Location is very convenient to many companies - very convenient for me. Will definitely stay again!

Review collected in partnership with Best Western

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We appreciate your kinds words! Our employees are delighted that their hard work is paying off. Thank you for your business and we look forward to seeing you soon. More 

Houston, United States
1 review
5 of 5 stars Reviewed December 8, 2014

Excellent!!! Very nice place. We enjoyed our stay and the staff attended to all of our needs. Nothing bad to say about this location. Staff excellent, location excellent! Room Excellent!!! We will be back soon!!! Vik, Sam and George are great!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your kind words. Our staff appreciates your gratitude and hopes to see you again. We are glad that we were able to help you organize your Holiday Party! It was a great pleasure working with Toni and her coworkers. More 

Nashville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 23, 2014

We stayed here as it was close to family members. We had a family gathering and cruise out of Galveston TX and this spot was in the immediate meeting area. The first weekend we arrived there was a huge Country Music concert at the track and it was very busy and a bit noisy but not too bad. The next... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Sir, thank you for your time in leaving is us some feedback on your stay. We had a great time hosting you and your family during those two weekends. We know it wasn't the most comfortable situation and we appreciate you working with us. I'm sure your stay was a little bit more interesting than you expected! We hope to... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed October 31, 2014

The hotel was awesome. You can tell they have put a lot of time and money into updating it. The service by the staff was excellent as well. They always had everything I needed and were very courteous. The pool outside was a great place to relax. I felt this hotel was up to par with many other bigger name... More 

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Sir, we thank you for taking the time to leave us with some comments about your stay. Your kind words will keep us motivated to continue to do better. We appreciate you noticing our efforts in staying competitive with top tier hotels. If you are ever back in our area, please allow us to host you once again. More 

Plano, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 13, 2014

For me when searching for a hotel, I want affordable, CLEAN, NOT allow pets, and a free breakfast. This place had all of those. We were greeted by a friendly face on check in, and check in was quick which is nice when its late and you have small children. Breakfast was good. Pastries, cereal, eggs, sausage, muffins, bagels, fresh... More 

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We are so glad that we exactly met your criteria in a hotel. Thank you for your time and the feedback that you have given us! We hope that your entire family enjoyed their stay. We pride ourselves in making the check-in process as smooth as possible. We are making some changes in our breakfast menu and operation. Hopefully, your... More 

Double Oak, Texas
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 8, 2014

I've been staying at this location at Gessner @ Beltway 8 for several years for business. About a year ago, they had a power/lightning surge. Guess what? All new AC units plus some new TVs, etc. Now, they have renovated the breakfast area, the hallways and the lobby. Really nice. They cater to the business traveler whether you be an... More 

Was this review helpful? Yes 1
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for taking the time to acknowledge our efforts. Words like these keep us motivated to keep working harder each and everyday to make our hotel one of the best out there. The guest always comes first at our hotel and we do whatever possible to make your stay more enjoyable. You mentioned you have been staying with us... More 

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 7, 2014

Place is very nice,clean and just newly renovated. Staff very friendly and helpful, will jump out of there way to make sure your stay was the most pleasant one. The breakfast items need to be fresh instead of pre frozen would highly recomend

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Sir, we thank you so much for your kind words. We are glad that our staff was able to help you and made your stay more comfortable. We have acknowledged the feedback that we have received from guests about our breakfast. We have planned some new changes for our menu and general operation of breakfast. In a few months, you... More 

Pflugerville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

I stayed at this Best Western for 2 nights for business. After several screw ups on my employer's end, I ended up having to book the hotel on my own as I was leaving town for the trip. Sunny at the front desk took my reservation and was very friendly and helpful. She also checked me in when I arrived... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you so much for taking the time to fill out a survey for us. My team and myself really appreciate your input. I'm glad that Sunny was able to help you with your accommodation. We continue to strive for the highest level guest satisfaction and I hope that we get a chance to impress you one more time. If... More 

Calgary, Canada
1 review
1 of 5 stars Reviewed June 10, 2014

I stay in hotels at 5 days a month at least. So far I have a good experience with best western. I will never come back. Rooms are dirty and smelly. Too much noise over night. That is the worst hotel I have ever stayed at

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Hello Sir, I would like to apologize for the inconvenience caused to you during your stay due to the noise and lack of cleanliness in your room. I assure you that our housekeeping staff is very experienced and thorough about cleaning their rooms. There is no excuse for the room not being satisfactory to you. I have spoken to the... More 

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Additional Information about BEST WESTERN PLUS Sam Houston Inn & Suites

Address: 8049 N Sam Houston Pkwy W, Houston, TX 77064-3456
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN PLUS Sam Houston Inn & Suites 2*
Number of rooms: 50
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25 photos of this hotel

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