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BEST WESTERN PLUS Sam Houston Inn & Suites

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8049 N Sam Houston Pkwy W, Houston, TX 77064-3456
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Sam Houston Inn & Suites
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BEST WESTERN PLUS Sam Houston Inn & Suites
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52 reviews from our community

Traveler rating
    23
    14
    6
    3
    6
See reviews for
8
8
3
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (18)
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Houston, Texas, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

nice hotel- good location right on Beltway 8. Pretty flower beds when you drive in. Friendly hotel staff. Nice breakfast area. I would stay here again when in the area. rate is similar to other hotels in the area.

Review collected in partnership with Best Western

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SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your kind comments. We appeciate that our hotel suited your needs well. We take great pride in the aesthetics of our hotel. The warm weather brings out the best of Texas flowers! We hope to keep you impressed with our service and attentiveness. We hope to serve you again soon. Thank you for your business. More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I stay here a lot. I am in town for business weekly and this is the only hotel I stay in. I love the staff. They make me feel at home and are always willing to help. Very cordial... The hotel has easy access to the Beltway 8 in Houston. Great location for whichever direction a person needs to head... More 

Review collected in partnership with Best Western

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SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

As always, we appreciate your business. Thank you for highlighting our qualities. Guests, like yourself, make our job worthwhile. We hope that our hotel will continue to satisfy and exceed your expectations. More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 3 weeks ago

First time staying in a Best Western. I was very concern that the location and area was going to be bad. Not the Case! Hotel was very clean. Remodeled, new furniture, and beds was comfortable. Breakfast area was small, however full breakfast was offered and very good. Off Tollway 8 and service road. Lots of restaurant and shopping near by.... More 

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SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We are glad that we we're able to surpass your expectations. Thank you for your feedback. We will pass on your compliments to Anna. We hope to see you again soon! More 

Kountze, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was great for the one night we stayed and I would be glad to stay here longer. The outside appears was great with a well tended entrance. It was clean, fresh and everyone was friendly. The breakfast was very good for what I wanted. I would gladly recommend it to anyone and will stay here again if need... More 

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SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We deeply appreciate your feedback of our hotel. It's our mission to provide superior customer care and a quality experience. We are grateful for your recommendation and hope that you will visit us again! More 

Manchaca, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a nice clean property with a good staff. It is located right next to Tollway 8 which can be inconvenient if you avoid toll roads. There weren't a lot of food choices close by but there was a nice Mexican restaurant across the street and a convenience store next door. There is the Sam Houston Race Park horse... More 

Review collected in partnership with Best Western

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SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your feedback. We recognize that the toll roads can be inconvenient for our out of own visitors, but I assure you we can help you navigate around them in the future. The Sam Houston Race Park is a great destination for horse racing fans, BBQ enthusiasts, and concert-goers. Luckily, you visited our part of town while the... More 

Marlton, New Jersey
Top Contributor
54 reviews 54 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I spent 4 days in Northwest Houston on business. The hotel is only 18 easy miles from GW Airport. The hotel is located directly off the highway. The entrance of the hotel is very nice. Tons of flowers outside. The lobby has a two story opening with an actual sloping staircase if you'd rather walk up to the second floor.... More 

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SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Thank you for your kind words. We are glad that our hotel was convenient and well equipped for your stay. We take great pride in our curbside appeal and are happy that we were able to deliver. We will pass on your comments to our landscaper as well, as we took some of his recommendations when redesigning our exterior look... More 

United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 24, 2015

There was gum on my sheets and nail clipping between them. I would not recommend this hotel at all. The location is in Houston. Best Western Sam Houston Inn & Suites Houston, Texas 281*970*7777 281*894*2689 Fax

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We apologize for your terrible experience at our hotel. I spoke to Vik about the situation and he told me that our housekeeping had made some major mistakes. I assure you that cleanliness and customer service are our top two priorities at this hotel. The first room that you were in was cleaned by a new housekeeper. She has been... More 

Orlando, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 22, 2015

Very enjoyable stay at this hotel. Started the right way as the front desk staff were pleasant and eager to help. I arrived a little earlier than check in was allowed and my room wasn't quite ready. The front desk staff offered me a beverage and said that I could wait in the lobby area which was pleasant enough. It... More 

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SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

We would like to thank you for your detailed review, sir. You have highlighted all of the things we try to focus on as a team at the hotel. We appreciate you working with us as the housekeeping staff worked on getting a room ready for your stay. Thank you for your business and we hope to accommodate you if... More 

Antioch, United States
1 review
4 of 5 stars Reviewed March 17, 2015

Puke in the elevator and no wake up call. We told the staff about the puke but they never fully cleaned it up. I asked for a 7am wake up call and never got it. I asked them several times to clean it and they didn't.

Review collected in partnership with Best Western

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

I would to apologize for not making your stay a great one. We do not have housekeeping on duty during the night. Our night front desk desk associate did his best, but was not able to clean the mess up properly. I understand that this is not acceptable and I assure you that he has been trained in how to... More 

Vancouver, Washington
Top Contributor
60 reviews 60 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 28, 2015

I was in town on Business and needed some documents scanned and the business center at the Best western didn't have one. I talked to Vik and he offered to scan them for me. Vik saved the day as my office needed them. i was ready to go to a FedX store to do it. Besides the rooms are very... More 

Was this review helpful? Yes
SURINDERK8049, General Manager at BEST WESTERN PLUS Sam Houston Inn & Suites, responded to this review

Sir, thank you for your response. Vik greatly appreciates your comments. He tries his best to make any guest's stay more comfortable. I apologize that we did not have a scanner ready to go, but we will be getting one very soon. Our staff consistently provides superior customer service and your feedback will ensure that we keep doing so! More 

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43 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (14)
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Hotel & grounds (4)
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Pool/beach area (5)
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Dining (2)
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Bathroom (1)
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Prices are for 1 room, 2 adults
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