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Hampton Inn & Suites Houston-Westchase

#88 of 470 Hotels in Houston
Certificate of Excellence
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6440 W Sam Houston Pkwy S, Houston, TX 77072
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Hampton Inn & Suites Houston-Westchase
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Hampton Inn & Suites Houston-Westchase
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71 Reviews from our TripAdvisor Community

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Traveler rating
    32
    26
    9
    3
    1
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11
7
2
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • Spanish first
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    (71)
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    (28)
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    (12)
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    (16)
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    (15)
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Pune, India
1 review
3 of 5 stars Reviewed 2 weeks ago

Rooms were OK however facilities were big concern like TV , WIFI , Credit card machine etc. Every day faced issues like TV failed, then WIFI failed & at the departure time the credit card did not work on the Hotel machine(though it worked on the taxi fellow machine)

Review collected in partnership with Hampton

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2 reviews
5 of 5 stars Reviewed June 13, 2015

Staff is great and rooms are very nice. Hampton Inn type of breakfast which is good. Cookies at front desk on Monday through Thursday. Location is close to Chinatown with lots of good places to eat like the Lucky Dragon.

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Mansfield, United States
1 review
4 of 5 stars Reviewed May 11, 2015

Highly disappointed with the fact that this chain would inflate prices more than double due to the fact a trade show was in town. At the end of the day it is my fault for assuming that the hotel chain that I normally always stay at would not do this. Unlike me you need to make sure to pay attention... More 

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Luis L, Manager at Hampton Inn & Suites Houston-Westchase, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

Afton, United States
2 reviews
3 of 5 stars Reviewed May 10, 2015

Billing rate of 399 per night, terrible, no wake up call available, bath tub drain stopper broken, bathroom sink facets not installed correctly, coffee maker should never be in a bathroom next to toilet because of sanitary reasons, workmanship of bathroom cabinet drain cutout very poor.

Review collected in partnership with Hampton

Was this review helpful? Yes
Luis L, Manager at Hampton Inn & Suites Houston-Westchase, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

Hopewell Junction, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

the hotel was sufficient, clean, friendly. Did not have much time to use the facilities but do not think there was a problem with anything. Hampton Inns are extremely consistent and always stay with them.

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Houston, United States
1 review
5 of 5 stars Reviewed March 22, 2015

The hotel is very clean and comfortable. Staff is friendly and helpful. Location was great for my purposes. Free parking and internet a plus! Also a nice free breakfast. Had a minor problem which the manager of the hotel called to rectify. Great attention to detail.

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Austin, Texas
Level Contributor
184 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed March 17, 2015

Visited the Hampton Westchase property on a business trip. The hotel is conveniently located just off the Sam Houston Pkwy - Beltway 8. I was happy with my stay but had a few issues. The good: Nice clean hotel, good breakfast and adequate seating during the times I was in the breakfast area. Cookie served upon check in is a... More 

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Mansfield, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2015

The staff was very friendly. Special recognition to Mari at the front desk Good breakfast and easy check out, perfect hotel location, I will definitively stay again and recommend to friends and coworkers

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Spokane, United States
2 reviews
3 of 5 stars Reviewed February 27, 2015

I was disappointed with this hotel and I had expectations that it would be on par with a Marriott Courtyard experience. I found the overall experience to be lacking from a Marriott Courtyard. If you are a fan of the Courtyard, then you will probably find this location to be overall less than impressive. While the staff was friendly and... More 

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Houston, United States
1 review
5 of 5 stars Reviewed February 18, 2015

No complaints, staff was friendly and checked us in quickly so that we could get to our function. Check out was just as easy. Would definitely stay here again in the future. I don't think I'll use another chain other than this one.

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23 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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