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All 451 Houston hotels

Crowne Plaza Houston Galleria Area

3.5 of 5 Hotel   |   7611 Katy Freeway, Houston, TX 77024 (Great Uptown)
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82%
Ranked #80 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Darren P Charlotte, North Carolina
  • Overview
  • Reviews (146)
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146 people have reviewed this hotel

Traveler rating
    67
    53
    15
    6
    5
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22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Hotel overall is nice with a clean modern lobby and wifi is reliable except you have to login to multiple hot spots based on the floor your staying on. The room I had was 357 and is on the I-10 Interstate side of the property and was very loud with traffic noise. The A/C was set on 60 when I... More

Was this review helpful? Yes
Donovan S, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your valuable feedback on your stay at the Crowne Plaza Houston Galleria Area. We apologize for the housekeeping issues that you encountered and I will personally make sure that these are addressed with our housekeeping staff immediately. We are glad to know that you chose to join our IHG Rewards Club and were able to enjoy our... More

Plano, TX, USA
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was an old Ramada that was gutted down to the steel girders and re-built to Crowne Plaza standards. It is now completely new and quite comfortable. The staff is helpful and friendly. A good restaurant is on premises. Health club facilities and wi-fi and nice sized pool are all there. The hotel is very close to Galleria shopping... More

Was this review helpful? Yes
Donovan S, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your excellent review of the Crowne Plaza Houston Galleria Area. We are so pleased to hear that you found our hotel to be comfortable and convenient. We are also happy to know that you were able to enjoy our amenities that we offer to guests, such as our fitness and pool facilities. I am personally sorry to... More

TEXAS
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here last year and really enjoyed it. we booked through hotwire. the room was very nice with a small fridge. we stayed on the 18th floor (top floor) we went to the hotel bar and the drinks were a good price, would definitely stay here again

Was this review helpful? Yes
Donovan S, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your nice review of the Crowne Plaza Houston Galleria Area. We are happy to hear that you enjoyed your stay with us last year. We hope to have the chance to welcome you back again soon! Thanks again, Donovan Stephens, General Manager More

Rio de Janeiro, RJ
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in front a freeway, that concerned me in the beggining, but I did no hear any noise during the night, since I got the room faced to the swimming pool. The front desk attendance was very good and I got an upgrade to a very large room. The hotel is close to the galeria mall (around... More

Was this review helpful? Yes
Donovan S, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your review of the Crowne Plaza Houston Galleria Area. We are glad to hear that you found your hotel room to comfortable and noise free and our staff to be helpful. We are also pleased to hear that you enjoyed dining with us. We hope to welcome you again soon. Thanks again, Donovan Stephens, General Manager More

Youngsville, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed in two other crowne plaza hotels in Houston and this is the best. We go to Houston every year and will be staying here from now on! The staff was exceptional. Very friendly, always smiling and welcoming. Everything worked, the beds were comfortable, the rooms clean and the swimming pool was refreshing. The breakfast was delicious, with... More

Was this review helpful? Yes
Donovan S, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your excellent review of the Crowne Plaza Houston Galleria Area. We are so happy that you had an excellent visit with us. Our staff works hard to ensure that our guests are happy and we love hearing so from our guests! We are also glad to know that you enjoyed our breakfast and the healthy options we... More

Pella, Iowa
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Houston one night for a meeting. The hotel was very convenient to the interstate and close to my meeting. The rooms are what you would expect from a Crowne Plaza, clean and comfortable. There is a nice bar and restaurant at the location with plenty of other restaurants and shopping very close by.

Was this review helpful? Yes
Donovan S, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank your for your nice review of the Crowne Plaza Houston Galleria Area. We are very pleased to know that you found our hotel to be clean and comfortable and that you were able to enjoy our bar and restaurant. We hope that you will visit us again on your next trip to Houston. Thank you, Donovan Stephens, General Manager More

Houston, Texas
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Work takes me to different places in Texas. I was going to stay at a hotel in the Galleria but this Crowne Plaza has been good to me by providing me with a higher quality stay at an affordable state rate which is why I chose to stay here. Yeah the location on I-10 West and 610 is a lil... More

Was this review helpful? Yes 2
Donovan S, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your excellent review of the Crowne Plaza Houston Galleria Area. I love that you took the time to come up with a list of awesome things about our hotel! We are so pleased that you choose us when you are in town and look forward to seeing you again soon! And, we will knock louder next time.... More

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Crowne Plaza Galleria is about 3 miles from the galleria so do not be fooled. The location is pretty good for access to the interstate and toll road system that gets one around the city for business. Staff are friendly and helpful. I got an upgrade to a suite that was spacious and helped alleviate the feeling of being away... More

Was this review helpful? Yes
Donovan S, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your helpful review of the Crowne Plaza Houston Galleria Area. We understand that some people might think that we are in the heart of the Galleria area, but as you mention we are just outside of the hustle and bustle and traffic. However, we do offer a convenient location and numerous onsite amenities. As for the issues... More

Dallas, Texas
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 12, 2014

The property itself is in good to average condition and the location is less than stellar. I found the staff to be incompetent, at best. The hotel amenities are very good and the property's overall condition is good to very good. The rooms are about what one would expect a Crowne Plaza of this age to be.

Was this review helpful? Yes 2
Tom W, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

I would like to apologize for your poor experience but without any additioanl information on our staff I am unable to address your concerns further. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

Just checked out of this hotel. This is my wife and my go-to hotel in Houston. Conveniently located on two of the major arteries of Houston, I-10 and 610, it's easy to get wherever you want to go. Rooms were spotless. Very affordable. Service was great. RJ checked us in and he's always great and is a fixture at the... More

Was this review helpful? Yes
Tom W, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Cam_Car01, Thank you for staying with us again and for commenting on your interaction with our staff members, RJ and Jon. There are many good hotels in Houston but it is the staff that work at the hotel that truly seperate the good from the great and we are happy to see that both staff members made your stay a... More

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Additional Information about Crowne Plaza Houston Galleria Area

Address: 7611 Katy Freeway, Houston, TX 77024
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Houston Galleria Area 3.5*
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#52 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
Perfectly located near The Galleria Mall, The Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location right at the I-10/610 interchange close to the Houston First Baptist Church. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston.Spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo.Reliant Stadium, home of the Houston Texans is just minutes from our hotel. From the Crowne Plaza Sleep Advantage® program to the 24-hour Fitness and Business Centers, Outdoor Oasis pool, The Red Oak Room Restaurant and Bar, plus free scheduled shuttle service within 3 miles, we provide upscale amenities to pamper our guests.IHG Rewards Members can enjoy the best "Members Only" IHG Rewards Lounge on the 6th Floor. We provide complimentary snacks and beverages throughout the day, and Happy Hour Monday through Thursday from 5:00 PM - 7:00 PM with a full service bar and Hors d'Oeuvres. Becoming a IHG Rewards Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome! ... more   less 
Number of rooms
207

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