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Holiday Inn Express Hotel & Suites Houston Medical Center

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8080 S Main Street, Houston, TX 77025
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Holiday Inn Express Hotel & Suites Houston Medical Center
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Holiday Inn Express Hotel & Suites Houston Medical Center
Holiday Inn Express Hotel & Suites Houston Medical Center
Holiday Inn Express Hotel & Suites Houston Medical Center
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baton Rouge, Louisiana
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Find another hotel. Nasty, is the adjective I would use to describe the hotel, it smelled strongly of mold in the hallways and in the hotel room, there were water spots on the walls and the furniture is old and scratched and looks like something you would find in a very low end hotel. The hotel lobby decor is bizarre,... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Girllovestotravel, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for your experience during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Donald Santee General Manager More 

Nashville, Tennessee, United States
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 14, 2015

I flew into Houston for business and needed a place to stay near the Medical Plaza (Houston Methodist). For some reason every Hotel was packed and the only rooms available were at this Holiday Inn Express. This hotel is not maintained well and the housekeeping is a joke. Although my bed was remade for me, housekeeping forgot (everyday) to restock... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear MarthaRossYall. Thank you so much for your review of our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am very disappointed to hear that we failed short of goal due to the several problems you encountered. Your candid... More 

Houston, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 12, 2015

As the others stated, location near the Med Center is great, plus there is free parking, and free WiFi... but that doesn't make up for the fact that this is a dumpy place. It's surprising - we've stayed at terrific Holiday Inn Express locations. This is not one of them. It's the kind of place where the ceiling is patched... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Public acknowledgement: Dear goodgolly01, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read you found the location of the property a close proximity to the Medical Center. However, it is regrettable if... More 

Beaumont, Texas
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2015

We stayed in two rooms, due to appointment at Anderson Medical Center, which was about 7-8 minutes from hospital. The rooms had king size bed and was nicely appointed. Upon check in there was warm chocolate chip cookies, which just hit the spot. Also complimentary breakfast which opened at 6:30 am and not a minute before. The breakfast had a... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear staandjo, Thank you for reviewing our hotel. I will share this review with my associates and let them know that you enjoyed your stay. I look forward to the honor of hosting your next stay. Once again, thank you for reviewing our hotel. Donald Santee General Manager More 

Pavia, Italy
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 22, 2015

This hotel is very good for its position: NRG Center is at walking distance and it is ideal when attending to Offshore Conference. They also offer free wifi which is perfectly working in all places of the hotel. The room was big, even if not new: there is room for improvement in some piece of forniture, but all in all... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Elisabetta S, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodation to all of our guest. We are delighted to read that despite the long line up in the restaurant and the condition of the vending machine, you were still able to enjoy your stay. We apologize for the... More 

Barrington, Illinois
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 20, 2015

Nice and friendly hotel. Very easy to get to the Medical Center if you need to go there. They even have a complimentary bus. The included breakfast is very convenient and there are a lot of resturaunts in the area.when making reservations ask for a medical rate if you are going to MD Anderson. It saves a little money. We... More 

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Stillwater, Oklahoma
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 18, 2015

We had a reservation and arrived 45 minutes before official check in time. We were told we had to wait even after we had been driving 9 hours to get there. We were exhausted, but waited in our car til we could check in. The room was clean and we did have good maid service. Food was typical holiday inn... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear joyelmc, Thank you very much for the review that you posted for our hotel. We are pleased that you appreciated the cleanliness of our room and the service rendered by our housekeeping team. However, we would like to apologize for the issues you encountered specifically with the cleanliness of our stairways and cosmetics of our rooms. We value each... More 

Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 20, 2015

This is a nice hotel to stay if you are in for business purpose. Very good, well maintained rooms, with free wifi and courteous staff. They have a decent parking too. The breakfast is also very good. And have a small business center if you need to use it for any purpose. This is overall like any other Holiday Inn... More 

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Hamilton, Texas
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed March 26, 2015

Went to MD Anderson for annual checkup. We've used 4 or 5 hotels in the area. This is a nice, clean, safe facility, with ample off-street parking, good security, updated rooms, good breakfast, gym, etc. Shuttle buses run every day except Sunday on the hour to the various hospitals in the Medical Center there. Rooms are quiet and clean. Ours... More 

Was this review helpful? Yes 1
Akron, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 24, 2015 via mobile

I have stayed in many, many hotels and I must say without a doubt this place was by far the worst hotel experience of my life; in fact so bad that after two nights here we left and checked in to a different hotel. We had requested two rooms next to each other on the top floor. When we checked... More 

Was this review helpful? Yes 8
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear 100Guest, Thank you for reviewing our hotel. I am sorry to know that you did not enjoy your experience with our hotel. Donald Santee General Manager More 

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