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Holiday Inn Express Hotel & Suites Houston Medical Center

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8080 S Main Street, Houston, TX 77025
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Holiday Inn Express Hotel & Suites Houston Medical Center
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Holiday Inn Express Hotel & Suites Houston Medical Center
Holiday Inn Express Hotel & Suites Houston Medical Center
Holiday Inn Express Hotel & Suites Houston Medical Center
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110 reviews from our community

Traveler rating
    52
    27
    14
    8
    9
See reviews for
43
9
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, Texas
Top Contributor
79 reviews 79 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went to MD Anderson for annual checkup. We've used 4 or 5 hotels in the area. This is a nice, clean, safe facility, with ample off-street parking, good security, updated rooms, good breakfast, gym, etc. Shuttle buses run every day except Sunday on the hour to the various hospitals in the Medical Center there. Rooms are quiet and clean. Ours... More 

Was this review helpful? Yes 1
Akron, Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed in many, many hotels and I must say without a doubt this place was by far the worst hotel experience of my life; in fact so bad that after two nights here we left and checked in to a different hotel. We had requested two rooms next to each other on the top floor. When we checked... More 

Was this review helpful? Yes 4
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear 100Guest, Thank you for reviewing our hotel. I am sorry to know that you did not enjoy your experience with our hotel. Donald Santee General Manager More 

Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The only thing keeping me from giving all five stars is the construction right outside your window. And it starts EARLY! But other than that, this was a comfortable and convenient place to stay during the rodeo.

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Nicole6476, Thank you for reviewing our hotel. I apologize for the noise from the construction next door. I believe that they will soon finish and this will no longer be a problem. I am glad you enjoyed our hotel otherwise. Rodeo time is very busy and I am glad you stayed with us. Again, thank you for reviewing our... More 

Lake Texoma
Top Contributor
65 reviews 65 reviews
19 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Whether we come in March during Spring break or fall it is always a nice place to stay. We arrived on a Tues late and although our double room was gonna they accommodated us with a king and nice rollaway immediately, and then changed us mid day the next day. Fresh cookies are still avail in the lobby and the... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Trixie007, Thank you for reviewing our hotel. I am very happy to know that you enjoyed your stay with us. I look forward to hosting your next stay with us. Again, thank you for reviewing our hotel. Reviews, such as this, inspire us to continue serving our guests and giving them a great stay. Donald Santee General Manager More 

Leesville, Louisiana
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

This hotel had the most courteous staff. The front desk staff was very informative, the breakfast was really good and the room was very nice. We had only made a reservation for two days and ended up to stay another night and they were very accommodating as they were booked for the rodeo. The shuttle driver Jessica was great on... More 

Was this review helpful? Yes 1
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Karen D, Thank you for reviewing our hotel. I am happy to know that you enjoyed your stay with us. I have personally informed Jessica of your review and have used it in our meetings to help inspire my associates. Again, thank you for reviewing our hotel. I look forward to hosting any future stays you may have. Donald... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

We stayed at this hotel with a special medical rate. While the rooms are comfortable, the room we had was slightly smaller than the pictures shown. It's in comfortable walking distance to several restaurants & stores. However, the one drawback was the shuttle service. Unfortunately, the shuttle driver was going to be late for the first shuttle of the day...this... More 

Was this review helpful? Yes 3
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear ConstanceSB101, Thank you for reviewing our hotel. It is good to know that you enjoyed the room and the location. I use reviews, such as yours, to target areas of concern. I will have a meeting with our staff in order to prevent this type of problem from occurring again. Once again, thank you for reviewing our hotel. I... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2014

I have booked the hotel for 3 nights, but found that its doesnt have kitchen. So, mistakenly cancel it, but when called upon hotel to honour this, as its non refundable. The manager honored this and i found this extremely courteous. After arriving to hotel, found hotel super clean with great staff, nice big room with microwave oven, small refrigerator... More 

Was this review helpful? Yes 2
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Rizwan M, Thank you for reviewing our hotel. I am very glad we could accommodate you. We use reviews such as your to help train and inspire our staff. Once again, thank you for reviewing our hotel. I look forward to hosting your stay again. Donald Santee General Manager More 

Austin, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 9, 2014

Do these people really understand running a hotel? We arrived after a long drive to Houston and were initially checked in quite quickly. However, as we approached our room it became obvious that the door was ajar - it had actually been propped open. Upon returning to the front desk to explain, they sent a staffer to inspect it. He... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear AustinAnalyst, Thank you for reviewing our hotel. I am very sorry for your experience you encountered while at our hotel. We have now finished upgrading our door locks and we did run into problems with the installations. The fact that you experienced problems due to this shows that we failed to give you a great stay. I would like... More 

Pass Christian, Mississippi
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 18, 2014

We went there because of it's proximity to the Medical Center. I needed to be able to work and I was able to bring my laptop and work at the desk in my room. There was plenty of room with two beds, the desk and chair, refrigerator and microwave. The hotel appears older, but is well-maintained. There are laundry facilities... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear BeachBos, Thank you for reviewing our hotel. Reviews, such as yours, are used to inspire the staff. I am very happy to know of your great experience here at Holiday Inn Express Hotel & Suites Houston Medical Center. Once again, thank you for reviewing our hotel and thank you for letting us host your stay. I hope you will... More 

East Grand Forks, Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 7, 2014

Some of the staff were difficult to understand, especially those at the front desk during evenings. The walls, especially in the bathroom were dirty with torn wall paper. We stayed because of the shuttle to the hospital. But it didn't operate on weekends and we sometimes waited over an hour for a return trip.

Was this review helpful? Yes 1
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Mary Ann L, Thank you for taking the time and reviewing our hotel. I am very disturbed to know that you didn't enjoy your stay. I take all reviews seriously. I will use your review to target those areas of concern. I would welcome a email or phone call to discuss your stay. I would like to make this... More 

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