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All 451 Houston hotels

Holiday Inn Express Hotel & Suites Houston Medical Center

2.5 of 5 Hotel   |   8080 S Main Street, Houston, TX 77025
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Ranked #145 of 451 hotels in Houston
A recent review
5 of 5 stars Reviewed May 16, 2014
Paul B New Hope, Pennsylvania
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97 people have reviewed this hotel

Traveler rating
    47
    24
    13
    6
    7
See reviews for
34
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
New Hope, Pennsylvania
1 review
5 of 5 stars Reviewed May 16, 2014

Jessica, Raven, Francie, Debbie, and Nicole (as well as Mgr. Don) really helped with our company block of rooms and changes we made during the week. Always willing to help! Jessica smiling face and welcome personality made the morning shuttle rides easy. Job well done by all!

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Paul B, Thank you for taking the time and reviewing our hotel. We are glad that you enjoyed our hotel. I have made everybody aware of your review. We use reviews, like yours, to inspire staff. Thank you! Thank you again for reviewing our hotel. I hope you will honor us with a future stay. Donald Santee General Manager More

Stamford, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2014

I have had to make several trips to MDAnderson Med Ctr. recently and felt that I already had a very heavy weight on my shoulders. Right from the start, Debbie made me feel like I was at home and had known the staff for along time. She was the first one to show compassion and caring, but Jessica, who drove... More

Was this review helpful? Yes 1
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Brenda S., Thank you for reviewing us. I hope you are recovering well. The staff and I always look forward to your stays. They remember you and your sister very well. I am very happy to know you feel like family. Thank you again for reviewing us. I hope you will come by and see us again. Best Regards,... More

Las Cruces, New Mexico
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 26, 2014

The staff here are very helpful and go the extra mile for you - especially Gerry at the front desk and Ron (afternoon shuttle driver). The facility was clean and we appreciated having the in-room microwave and small refrigerator. Kroger grocery store, a CVS and several restaurants are within walking distance. The van is available for shuttling folks to the... More

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Carol M, Thank you for taking the time to review our hotel. It is always good when one is acknowledged for good service. I have personally told Ron and Gerry about this review. As General Manager I would like to thank you. I use reviews, such as yours, to help train and inspire the staff. Once again, thank you... More

Lake Texoma
Top Contributor
50 reviews 50 reviews
15 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 14, 2014

We recently made our annual trip to Houston Livestock & Rodeo Show for several days and booked ahead 5 months to get our room at our favorite hotel in Houston. This is our favorite for our 3 family meeting place this time of year. This quaint HI Express is super handy to Reliant Park. It is not the regular Holiday... More

Was this review helpful? Yes 2
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Trixie007, Thank you for taking the time to review our hotel. We know you had many lodging options in the area and you chose to stay with us. Rodeo time is a very busy time of the year for all the hotels in this area. We are glad you had a great time. I will personally let the staff... More

Round Rock, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 27, 2014

In my years of traveling, I've never had an issue being "bumped" until this week. I had a last minute early morning meeting come up in Houston (I live several hours away), so I made a last minute reservation through the IHG website, drove 3.5 hours to this property, only to find out they cancelled my reservation, and had no... More

Was this review helpful? Yes
GMMedicalCenter, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear mhtreanor, Thank you for taking the time to review our hotel. We know your time is valuable and you chose us to host your stay. We take our reviews seriously. We use reviews, such as yours, to target areas of concern. I apologize for the difficulties you faced. As a busy hotel, verifying that reservations are guaranteed is a... More

Chapel Hill, North Carolina
Top Contributor
306 reviews 306 reviews
73 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed February 3, 2014

In Houston on business but flight cancelled home due to snow and ice. Hotel was accommodated me for an extended stay, did not have to change rooms, and charged me the lesser rate booked months before. Breakfast is free; offering something for everyone in a fast-food type menu; shuttle service provided transportation to and from Baylor College of Medicine; and... More

Was this review helpful? Yes 1
GMMedicalCenter, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear QueenBee0301, Thank you for taking the time to review our hotel. We know your time is valuable and you chose us to host your stay. I am very happy to hear that you enjoyed your stay. It is always great to know when one is appreciated. We take all reviews seriously. We use reviews, such as yours, to target... More

Jasper, Texas, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 31, 2014

Since so many people who stay at this hotel are in Houston for medical reasons, it is so important for them to be warmly welcomed and for their stay to be as pleasant as possible. That is where the wonderful staff at this hotel come into play. Debbie, Gerry, Nicole, Raven and Andy at the front desk do a wonderful... More

Was this review helpful? Yes 1
GMMedicalCenter, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Nancy, Thank you for reviewing us. It is always a pleasure to have you stay with us. I am very happy you enjoyed your stay. I will make sure that all the staff will see this review. This will help to encourage and inspire the staff. Once again, thank you for reviewing our hotel. We look forward to the honor... More

Homosassa Springs, Florida
1 review
5 of 5 stars Reviewed January 28, 2014

I was greeted with very friendly smiles from Nicole and Gerry upon check in. I was checked in quickly and had a nice room. Bed was very comfortable. Nicole and Gerry helped me when I got a blister and needed band aids as well as getting a car to take me to the airport. This was a business trip and... More

Was this review helpful? Yes
GMMedicalCenter, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Maggie T, Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay. I have shared your review with Nicole and Gerry. They are both very happy to get this recognition and be informed they are doing good. We use reviews, such as yours, to help inspire staff. Once again,... More

Corpus Christi, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 27, 2014

My daughter was in the hospital for a week. The hotel offers a lower rate for those with hospital stays. In addition they have a wonderful shuttle service on the hour for drop offs at local hospitals. Despite the fact that we were staying for the most part in the hospital and one of us stayed overnight with my daughter,... More

Was this review helpful? Yes
GMMedicalCenter, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear jklaw, Thank you for taking the time to review our hotel. Thank you for your praises regarding the shuttle service. However, I do want to apologize for your bad experience with our housekeeping service and guest service agents. I will personally follow up with our housekeeping department and guest service department to address this issue. We take all reviews... More

Mcallen, Tx
1 review
5 of 5 stars Reviewed January 22, 2014

I can't say enough positive or give enough praise to the staff of this hotel. From the front desk staff, Debbie, Gerry, Andy, and Nicole to the kitchen staff of Francy and Amanda, the housekeepers on our floor, Alba and Lorena, and our kind shuttle drivers Jessica and Ronnie - thank you from the bottom of our hearts. You made... More

Was this review helpful? Yes
GMMedicalCenter, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Brenda S, Thank you for taking the time to review our hotel. We know your time is valuable and you chose us to host your stay. I am very glad to know that you enjoyed our hotel and staff. I hope that next time we see you it will be with good news and no more medical treatment or... More

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Additional Information about Holiday Inn Express Hotel & Suites Houston Medical Center

Address: 8080 S Main Street, Houston, TX 77025
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston Medical Center 2.5*
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Also Known As:
Holiday Inn Express Hotel & Suites Houston Medical Houston
Holiday Inn Express Hotel And Suites Houston Medical Center
Holiday Inn Express Houston
Holiday Inn Houston

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hello and welcome! We would like to invite you to come and experience a stay at the Holiday Inn Express Medical Center. Whether you re coming in for business or pleasure, see how we can make your stay a personal and unique one. We are conveniently located near the Texas Medical Center, Rice University, the Museum District, and Reliant Park. Just minutes away from Houston s world renowned MD Anderson, Memorial Hermann, Baylor College of Medicine, Texas Children s, & St. Luke's hospitals, our hotel may be just what you need for your home away from home. For all you sports fans out there, we have just the thing for you too. Come and enjoy Houston s very own Texans, or see your favorite college or soccer teams battle it out on the field. The Reliant Stadium is also located nearby. Shuttle service is available to the Medical Center area and Reliant Stadium. Taxis are available for all other locations. Relax in our elegant yet modern rooms with amenities such as a microwave, mini-fridge, and coffee maker. High-speed Internet access, both wireless and wired, along with a variety of movie channels are also provided free of charge. Enjoy a deluxe, complimentary breakfast featuring our signature cinnamon rolls, Smart Roast coffee and choices of hot items. ... more   less 
Number of rooms
79

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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