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Holiday Inn Express Hotel & Suites Houston Medical Center

2.5 of 5 8080 S Main Street, Houston, TX 77025
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Holiday Inn Express Hotel & Suites Houston Medical Center
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Holiday Inn Express Hotel & Suites Houston Medical Center
Holiday Inn Express Hotel & Suites Houston Medical Center
Holiday Inn Express Hotel & Suites Houston Medical Center
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104 reviews from our community

Traveler rating
    50
    24
    14
    8
    8
See reviews for
40
9
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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    (104)
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    (32)
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All months
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

I have booked the hotel for 3 nights, but found that its doesnt have kitchen. So, mistakenly cancel it, but when called upon hotel to honour this, as its non refundable. The manager honored this and i found this extremely courteous. After arriving to hotel, found hotel super clean with great staff, nice big room with microwave oven, small refrigerator... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Rizwan M, Thank you for reviewing our hotel. I am very glad we could accommodate you. We use reviews such as your to help train and inspire our staff. Once again, thank you for reviewing our hotel. I look forward to hosting your stay again. Donald Santee General Manager More 

Austin, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 9, 2014

Do these people really understand running a hotel? We arrived after a long drive to Houston and were initially checked in quite quickly. However, as we approached our room it became obvious that the door was ajar - it had actually been propped open. Upon returning to the front desk to explain, they sent a staffer to inspect it. He... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear AustinAnalyst, Thank you for reviewing our hotel. I am very sorry for your experience you encountered while at our hotel. We have now finished upgrading our door locks and we did run into problems with the installations. The fact that you experienced problems due to this shows that we failed to give you a great stay. I would like... More 

Pass Christian, Mississippi
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 18, 2014

We went there because of it's proximity to the Medical Center. I needed to be able to work and I was able to bring my laptop and work at the desk in my room. There was plenty of room with two beds, the desk and chair, refrigerator and microwave. The hotel appears older, but is well-maintained. There are laundry facilities... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear BeachBos, Thank you for reviewing our hotel. Reviews, such as yours, are used to inspire the staff. I am very happy to know of your great experience here at Holiday Inn Express Hotel & Suites Houston Medical Center. Once again, thank you for reviewing our hotel and thank you for letting us host your stay. I hope you will... More 

East Grand Forks, Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 7, 2014

Some of the staff were difficult to understand, especially those at the front desk during evenings. The walls, especially in the bathroom were dirty with torn wall paper. We stayed because of the shuttle to the hospital. But it didn't operate on weekends and we sometimes waited over an hour for a return trip.

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Mary Ann L, Thank you for taking the time and reviewing our hotel. I am very disturbed to know that you didn't enjoy your stay. I take all reviews seriously. I will use your review to target those areas of concern. I would welcome a email or phone call to discuss your stay. I would like to make this... More 

San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 5, 2014

The hotel doesn't have a lot of curb appeal, but that's misleading. It is very, very nice inside. The staff was courteous and helpful, and the room was great. Fridge and microwave, coffee maker, great shower, and fantastic beds. The free breakfast was very good (excellent bacon) and the attendant was quite helpful. Apparently, the hotel caters to people who... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Woody346, Thank you for reviewing our hotel. I am very happy to know that you enjoyed your stay with us. I will share this review with the staff to inspire them. Once again, thank you for reviewing our hotel. I hope you will give us the honor of hosting your next stay in Houston. Donald Santee General Manager More 

Richmond
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 1, 2014

This hotel needs an update, especially their A/C and bathrooms. The fitness center is small with 2 treadmills (one which was out of order), a bike, and some weights.The plus side is they have a shuttle to the Medical Center every hour and the driver was great. The warm chocolate chip cookies & muffins with coffee in the lobby is... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Shebalillie, Thank you for reviewing our hotel. I apologize for the issue with the A/C smell. Using this review, I have brought this up to the attention of my Chief Engineer. I am happy that the driver made a good impression. Once again, thank you for reviewing our hotel. I hope you will give us the honor of hosting... More 

1 review
2 of 5 stars Reviewed August 23, 2014

When a person or place tries to be classy, but really misses the mark, we say it was "classy with a K". That describes this hotel, perfectly. The hotel offered shuttle service to the medical center, a necessity for us. But, the schedule was rigid, and could result in a long wait (as much as 55 minutes) for a return... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Judy f, Thank you for reviewing our hotel. I am sorry we failed you. We do take all reviews and suggestions seriously. I would welcome a email from you if you would wish to let me know about your stay in detail. I would like to make this up to you. My email is donald@8080main.com. Donald Santee General Manager More 

New Hope, Pennsylvania
1 review
5 of 5 stars Reviewed May 16, 2014

Jessica, Raven, Francie, Debbie, and Nicole (as well as Mgr. Don) really helped with our company block of rooms and changes we made during the week. Always willing to help! Jessica smiling face and welcome personality made the morning shuttle rides easy. Job well done by all!

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Paul B, Thank you for taking the time and reviewing our hotel. We are glad that you enjoyed our hotel. I have made everybody aware of your review. We use reviews, like yours, to inspire staff. Thank you! Thank you again for reviewing our hotel. I hope you will honor us with a future stay. Donald Santee General Manager More 

Stamford, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2014

I have had to make several trips to MDAnderson Med Ctr. recently and felt that I already had a very heavy weight on my shoulders. Right from the start, Debbie made me feel like I was at home and had known the staff for along time. She was the first one to show compassion and caring, but Jessica, who drove... More 

Was this review helpful? Yes 2
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Brenda S., Thank you for reviewing us. I hope you are recovering well. The staff and I always look forward to your stays. They remember you and your sister very well. I am very happy to know you feel like family. Thank you again for reviewing us. I hope you will come by and see us again. Best Regards,... More 

Las Cruces, New Mexico
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 26, 2014

The staff here are very helpful and go the extra mile for you - especially Gerry at the front desk and Ron (afternoon shuttle driver). The facility was clean and we appreciated having the in-room microwave and small refrigerator. Kroger grocery store, a CVS and several restaurants are within walking distance. The van is available for shuttling folks to the... More 

Was this review helpful? Yes
Donald S, General Manager at Holiday Inn Express Hotel & Suites Houston Medical Center, responded to this review

Dear Carol M, Thank you for taking the time to review our hotel. It is always good when one is acknowledged for good service. I have personally told Ron and Gerry about this review. As General Manager I would like to thank you. I use reviews, such as yours, to help train and inspire the staff. Once again, thank you... More 

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Additional Information about Holiday Inn Express Hotel & Suites Houston Medical Center

Address: 8080 S Main Street, Houston, TX 77025
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston Medical Center 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Hotel And Suites Houston Medical Center
Holiday Inn Express Hotel & Suites Houston Medical Houston
Holiday Inn Express Houston
Holiday Inn Houston

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