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All 451 Houston hotels

Holiday Inn Express Houston - Hobby Airport

2.5 of 5 Hotel   |   8730 Gulf Freeway, Houston, TX 77017
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43%
Ranked #321 of 451 hotels in Houston
A recent review
3 of 5 stars Reviewed December 7, 2013
floridachad1 Corpus Christi, Texas
  • Reviews (69)
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69 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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There are newer reviews for Holiday Inn Express Houston - Hobby Airport
See the most recent reviews
Corpus Christi, Texas
1 review
3 of 5 stars Reviewed December 7, 2013

The hotel could use a little TLC. Not what I would consider the best value. Rooms are comfortable but overall housekeeping and maintenance of property not up to value. Patricia cooking and serving the continental breakfast in the morning is a delight. She gets my vote.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

Dear floridachad1, Thank you for your comments about your recent stay with us. I am pleased that you have recognized the service of our breakfast staff. It is regrettable however that the maintenance level did not meet your standards. We will use your comments to improve our efforts. We hope to get a chance of hosting you again and show... More

San Antonio, Texas
1 review
2 of 5 stars Reviewed December 2, 2013

This Holiday Inn didn't quite live up to the standards I have come to expect from Holiday Inn as a whole, it is possible that this is because it is an older location. My husband and I booked a 2 room King suite with our toddler for a week while my husband is here for a training course. I was... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

Dear Tessia W, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see you were not fully satisfied with the accommodations you received. We are glad to see the high score for the Service at the hotel. We do take all of the reviews we receive very seriously as they allow us to... More

Crossville
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 1, 2013

I might stay here if I needed a one night room. Maybe. The first off putting detail would be the brown and black paisley carpeting. It might be clean, but you have to wonder what they are trying to hide. The sleeper couch in the suite was just strange. It was a miniature piece of furniture with very thin cushions.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

Dear Basiajedna, Thank you for leaving us with a review about your experience. It is unfortunate to see the accommodations you received prevented you from fully enjoying your stay. We appreciate your positive comments on the breakfast and the staff. All of the reviews we receive play an imperative role in our success as they allow us to identify areas... More

McKinney, Texas
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 15, 2013

Not at all impressed. There was molding falling off the wall in the room. The heater ran all night and never cooled off even though I had the temp set on 68 degrees. I booked a king two room suite for 158.00 a night. Checked in and was given a single room with two beds and told it was the... More

Was this review helpful? Yes 1
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

I'm very sorry that you did not enjoy your stay at our hotel. We do our best to make sure every person feels at home and comfortable when staying with us. We do our best to make sure everyone leaves our hotel completely satisfied. We will make sure to bring it to the attention of our employees that you had... More

Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 7, 2013

I chose this hotel because of it's proximity to Hobby airport. Pretty average rooms and they smelled heavily of air freshener due to humidity and must. If you wanted to purchase food or snacks you had to go next door the Four Points. On the plus, they have a young lady that drives the shuttle that does a great job.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

Dear Mike M, We appreciate you taking the time to review our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken... More

Leesville
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 3, 2013

This was our second time to stay here and we were not disappointed! Everything from location, close to Hobby airport, to the facility, clean and inviting, to the staff, friendly and accommodating, was great! This is a park and fly and has free shuttle to and from Hobby.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

Denise E., We are very glad that you enjoyed your stay at our hotel. Thank you for coming back and staying with us again! We hope to see you again in the future! As you mentioned, we always have our complimentary airport shuttle to and from the Hobby Airport, and hope that it makes your stay even better! More

Senior Contributor
47 reviews 47 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 26, 2013

This hotel and staff are excellent for business travel to Houston. Hobby Airport is easy to get in and out of, and this hotel is right outside. It is clean and comfortable and the staff is great. Many airline folks stay here also. Nice bar area and decent restaurant. Easy to get in and out of . I have stayed... More

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

Zback25, Thank you for your kind comments of our hotel. We appreciate your response, and we are very glad that you chose our hotel. We are very convenient to the Hobby Airport, and have a complimentary 24 hour shuttle to and from there. Also, thank you for pointing out our comfortable rooms! We hope to see you again next time... More

San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 3, 2013

The short story is this property was my go to place when I come to Houston which is 6 times a year. I've done so for the last few years. I've never had a complaint until now. I had an emergency which caused me to cancel my trip the morning I was supposed to leave. I called the hotel to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

Dear Freejack2010 First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 7, 2013

stayed at the Holiday Inn Express Gulf Fwy. I have to say that Robert on the front desk was awesome very personable and caring for my needs. He helped me with my car rental return and went above and beyond with a smile and very polite. I even explained to him at check-out that I spoke with management regarding 2... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

Dear d r, Thank you for staying with us and providing us with your valuable feedback. You have covered all aspects of your stay and I am particularly appreciative about your comments on Robert and Noel. We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. It is always hugely motivating when one... More

1 review
5 of 5 stars Reviewed July 26, 2013 via mobile

Patricia in the breakfast area made my stay much better with her friendly demeanor and outstanding hospitality! She also was the only person in the breakfast area who kept everything clean and tidy the entire 4 weeks I was staying there for work. The front desk staff were also very friendly and hospitable.

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Holiday Inn Express Houston - Hobby Airport, responded to this review

hlfhlf, Thank you for your kind words about Patricia in our breakfast. It is always nice when our employees do such a great job that they get mentioned by name. I will make sure to commend her on a great job, and we hope that you will come back and stay with us again when you are in Houston. More

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Additional Information about Holiday Inn Express Houston - Hobby Airport

Address: 8730 Gulf Freeway, Houston, TX 77017
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Houston - Hobby Airport 2.5*
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Also Known As:
Holiday Inn Express Houston - Hobby Airport Hotel Houston
Holiday Inn Houston

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our Houston hotel's location is perfect for business and leisure travelers, as we are situated near numerous Texas attractions and just minutes from major metro areas. Leisure travelers appreciate our Houston hotel's convenient location near Hobby Airport. Families and friends will be glad that our Houston hotel is within a short drive to Minute Maid Park, Toyota Center, Reliant Park and NASA Space Center. For great shopping, the Galleria Mall is the place to go in Houston. Our staff of Tourism Ambassadors are ready to show you the best of Houston. Our hotel's amenities include 24-hour shuttle service, hot deluxe breakfast, meeting facilities, and free wired and wireless high-speed Internet access throughout the hotel. Don't forget to enjoy our free Manager's Reception Monday-Thursday nightly. ... more   less 
Number of rooms
70

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