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Fairfield Inn & Suites Houston Hobby Airport

2.5 of 5 8730 Gulf Freeway, Houston, TX 77017 (Formerly Holiday Inn Express Houston - Hobby Airport)
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Fairfield Inn & Suites Houston Hobby Airport
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Fairfield Inn & Suites Houston Hobby Airport
Fairfield Inn & Suites Houston Hobby Airport
Fairfield Inn & Suites Houston Hobby Airport
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74 reviews from our community

Traveler rating
    19
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    18
    14
    12
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12
9
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33
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Michigan
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

They do a nice job here making you feel like you are getting good value for what you are paying. The place was in great shape and the staff went out of their way to be friendly. The expercise room equipment was in good shape and working order. Nice job Marriott!

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CC
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I stayed at this hotel December 29-30, 2014. The hotel website says it's "new" although other sites say it used to be something else. We had reserved a room with 2 queen beds. However, when we checked in at 2:45pm (check in is at 3pm) there were no queen rooms available. The gentleman behind the counter upgraded... More 

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Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

Thank you for the positive feedback about our hotel and staff. We strive to give everyone a stay they enjoy. I'm very sorry that the traffic noise was an issue for you, being an airport property with easy access to the highway, this is something we have to deal with. In the future when staying with us, let us know... More 

Johannesburg, South Africa
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beds are like heaven. I have a bad back and really struggle normally on hotel beds. These beds are great. The service is excellent. We have 3 kids and they upgraded us to a larger room with a king, pull out couch and a roll away bed at no extra fee. Breakfast is also very good for the price paid.

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Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

We are so pleased that you enjoyed your stay at our new hotel. We are very glad that you got a good night sleep on our beds, and that we were able to accommodate your large family comfortably. We hope to see you again in the future! More 

Greenville, South Carolina
Top Contributor
78 reviews 78 reviews
63 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 9, 2014

This is a fine hotel, just in a sketchy area. Staff was friendly and rooms were nice, comfortable beds, and standard breakfast, just not lcoated in the best area. This shows as a Holiday Inn Express, but was a Fairfield Inn and Suites when I styaed here a few nights ago...

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Senior Contributor
35 reviews 35 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 19, 2014

I stayed here for a week during fall break. It was in a good location as far as being centrally located to all the activities I wanted to do. Not a particularry good area, though. You could definately tell when the different houskeeping ladies were working. One did as little as possible, not changing the sheets, not leaving water, not... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 25, 2014

Pulled out the sofa bed for my child and as I was pulling out the blankets noticed there was dried food on the blankets. Brought them to the front desk and the manager shrugged his shoulders. Didn't even apologize. Pulled back the blanket in my bed and there were food spots on the blankets. I pulled them off and brought... More 

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IHGCare, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

Dear Thedrakes615, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience it may have caused you. We’d like to obtain some... More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 30, 2014

The room smelled like an old gym sock & the humidity was awful. I would have liked to change rooms, but they were all booked up. I was not happy with the room at all. Internet was free but didn't work that well. Slow and kept kicking my VPN offline. The hotel is right on the highway, so the highway... More 

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IHGCare, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

Dear Justin G, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More 

Fort Collins, Colorado
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed March 22, 2014

We were two families with reservations for this hotel for just one night. Upon reading the recent unflattering (to say the least) reviews in TripAdvisor we looked for other places to rebook at the last moment, but due to busy events in town, nothing really practical surfaced. Besides, we thought, it was only for one night. Plus, we always get... More 

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Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

Hello Live4VacationTrips: Thanks for your candid remarks regarding your stay at the hotel. We take great pride in our work and take it personal when we receive complaints as mentioned during your stay and previous reviews. Although there are moderate renovations taking place inside the hotel, we definitely adhere to all IHG cleanliness standards and try to limit any noise... More 

Powder Springs, Georgia
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2014

Purchase on a discounted site as a 3 star hotel. This hotel is a 2 or 1 star hotel. The hotel smelled, the elevators were nasty and room was not comfortable. The hotel sits on top of the freeway with no insulation to help with the road noise. The heat and air unit is a dinosaur that does not work.... More 

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Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

Dear Tammy K: Thank you for your feedback. We take your comments personal and noted the strong rating in our location and service. As we improve our property for the better, we are working diligently to manage the renovation to the guest's satisfaction. That being said, we will have new AC/Heating units installed within the next month along with the... More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed March 5, 2014

Unfortunately I along with 4 others were forced to stay here because all,other rooms around the airport were sold out. There was food left on the walls, stains and holes in lamp shades. The fresh coat of paint didn't hide the flaws. You could feel the springs through the mattress. I have tried contacting the manger he hasn't returned my... More 

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Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

Hi Scarlett579: Thank you for your feedback regarding your brief stay at our hotel. As you were looking for a quick night's sleep, we apologize that this was not granted to you. We will be replacing all our furniture and fixtures that we are confident you will be pleased with. In a matter of a few months, we will be... More 

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Additional Information about Fairfield Inn & Suites Houston Hobby Airport

Address: 8730 Gulf Freeway, Houston, TX 77017 (Formerly Holiday Inn Express Houston - Hobby Airport)
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Houston Hobby Airport 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Houston - Hobby Airport Hotel Houston
Holiday Inn Houston

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