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Fairfield Inn & Suites Houston Hobby Airport

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8730 Gulf Freeway, Houston, TX 77017 (Formerly Holiday Inn Express Houston - Hobby Airport)
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1 room 1 guest
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Fairfield Inn & Suites Houston Hobby Airport
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32 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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College Station, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel for a week from December 1st thru the 6th in 2015. Check in was easy. Parking was never a problem. Gym was below average, but not a deal breaker. Building was dated, but furnishings were up to date. Great value hotel. Breakfast was slightly different each day and average-to-above-average for a hotel breakfast. Not the greatest... More 

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Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked here due to location and the fact it is a Fairfield property. It is right on the service road, however, my room (2nd floor) was on the end away from the highway and was surprisingly quiet. There is only one entrance so traveling alone, I felt safe. The stairwells lead to outside only with no re-entry, which was... More 

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Lexington, Ohio
Level Contributor
130 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff is helpful and they even give you a snack bag with water when you check in. The hotel is pretty new and very clean. My only complaints is I don't like the food served at breakfast (not as much variety compared to other hotel chains) and it was loud (right by highway and you can hear people walking... More 

Was this review helpful? Yes 1
Falls Church, Virginia
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 10, 2015

Location is a negative as its right next to the freeway. kind of crappy area around it. Hotel also sits under the flight line. this is a basic hotel. rooms were clean. no thrills. decent place if the price is cheap.

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Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

johnbtourist, Thank you for your feedback about our hotel. Due to being a convenient hotel to the Hobby Airport, we are located right off the highway, which makes an easy commute for airport trips. Next time you stay with us, please request a quiet room, and our staff will be sure to help you out. More 

Racine, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 6, 2015

We stayed at this hotel a couple of weeks ago prior to departing for a cruise from the Galveston port. Overall, we were satisfied with the experience, though I don't think it would be our first choice if we were to return to the area. We had trouble contacting the hotel when we arrived at the airport, busy signal for... More 

Was this review helpful? Yes 1
Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

steve V, We are glad that you enjoyed our complimentary breakfast, wifi, and channel selection. I'm very sorry that you had problems reaching the hotel, and that is not typical behavior of our hotel. Due to the recent floods in the area our phones were affected, but have been repaired. I can assure you that will no longer be an... More 

Lancaster, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 6, 2015

After arriving into Hobby at midnight and finally getting our belongings around 12:30 am, the nightmare of a night began. The hotel on this page, their google search and even their own website lists one telephone number that when you call is forwarded to a cellphone. Conveniently, no one felt like answering this number as we tried to arrange for... More 

Was this review helpful? Yes 1
Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

Hello Lauren N: I am very sorry to hear about the issues that you encountered when trying to reach the hotel. We are working diligently to get our phone system in tact after the floods encountered in Houston. We are pleased to announce that the full system integration has been completed and we are finalizing testing. This by no means... More 

Travelers are raving about these Houston hotels

Princeton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 2, 2015

I was there for 5 days in May of 2015. Really nice rooms, great layout, location. But management and service is missing! Not only that, but when I reported to the front desk that my refrigerator was warm, the maintenance guy showed up to fix it and the broken door handle to my room, he showed up all right. And... More 

Was this review helpful? Yes 1
Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

JetLaggged, I'm very sorry for the experience you had at our hotel. This is not an issue that we have had in the past, but I will be sure to discuss this issue with the entire staff. More 

atlanta ga
Level Contributor
123 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed July 1, 2015

I am a hilton diamond member who has recently started giving a lot of my business sot Marriott chains. I was looking forward to my stay at this Fairfield Inn and Suites based on previous reviews. I did an online check in via the App. Got there, room key was ready and headed upstairs. But when I got in I... More 

Was this review helpful? Yes 2
Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

taprennoc, I apologize for the maintenance and housekeeping issues that you experienced during your stay. Our hotel strives to make everyone feel comfortable and at home while they are with us. I do hope you give us another try when you are back in the area. More 

1 review
4 of 5 stars Reviewed June 28, 2015 via mobile

I recently stayed here when I was in town for a business meeting, and this hotel has the same quality I've come to know and expect from Marriot properties. Everything from the breakfast and coffee in the mornings, to the accommodating staff. The manager, Marcus, was very helpful and took care of the requests during my stay at Fairfield. I... More 

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Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

RLuevano, Thank you for the kind words about our hotel and staff! We look forward to seeing you next time you are in the area! More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015 via mobile

I really liked this place for my family and friends. We had a quick trip for a few days and this hotel was very close to the airport and very convenient to the rest of Houston. We had a great experience here. The rooms were very nice and clean and the staff was extremely pleasant. I would recommend this hotel... More 

Was this review helpful? Yes
Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

NYUMDk, We are very glad you enjoyed your stay, and look forward to providing your friends and family with the same great experience when they come to town! More 

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