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Courtyard Houston-West University

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2929 Westpark Dr, Houston, TX 77005
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1 room 1 adult
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Courtyard Houston-West University
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91 Reviews from our TripAdvisor Community

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Omaha, Ne
Level Contributor
308 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed 1 week ago

While the physical plant of this Courtyard is fairly standard, the location is a little bit difficult. It would seem that West University is a good location but this is pretty much away from the suburban area and bordering a highway. Additionally, it is near power lines, which are sort of disconcerting. The rooms are OK, though, and staff is... More 

Helpful?
Thank jncd2000
Kolkata
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed in Courtyard in Houston for 1 night business visit. The check in and check out process is very smooth and efficient, used the conference room which was ok too. The only one feedback is about the room size which is relatively small . There is also a large open space in front of the hotel which I like... More 

Helpful?
Thank Anindyajoy
Colorado Springs, Colorado, United States
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights as part of a group attending a funeral so it obviously was a sad occasion. Camille gave the group a great rate. The hotel was quiet, comfortable and convenient. The restaurant was surprisingly good - had an outstanding breakfast. The best part, however, was the staff. they were very friendly and attentive. I highly recommend.

Helpful?
Thank Allan R
WUNICYGM, General Manager at Courtyard Houston-West University, responded to this review

Dear valued guest, Thank you for taking the time to share your comments about your recent stay. We are delighted that your stay with the Courtyard West University was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We had a seminar there and they took great care of us. DD in the cafe bistro was one of the nicest and friendliest employees I have ever encountered. She took care of all of our needs and offered to go above and beyond to make sure we were taken care of.

Helpful?
Thank Brian M
WUNICYGM, General Manager at Courtyard Houston-West University, responded to this review

Dear Brian, I would like to thank you for taking the time to share your comments about your recent seminar. We are delighted to here that the staff and DD took great care of you. It is comments like yours that inspire us to continue to not only meet but exceed our guest expectations. We thank you for your business... More 

Wilmington, North Carolina
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 10, 2015

My brother and his family live in West University and this very nice Courtyard Marriott us about 10 minutes from their home. It is walking distance to excellent restaurants as well. The rooms are a good size, very clean. Will stay here again.

Helpful?
Thank Edith K
WUNICYGM, General Manager at Courtyard Houston-West University, responded to this review

Dear valued guest, Thank you for taking the time to share your experience about our hotel. We are glad to hear that our location is convenient to your brother and his family. Our location does have several restaurants located near including our restaurant inside of the hotel. I have shared your comments with the staff to continue to offer the... More 

San Diego, California
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed November 4, 2015 via mobile

With most hotels booked near the Medical Center this was a clean and convenient steady alternative. It's on a property adjacent to a Residrnce Inn which I'm tempted to try on my next trip. The Courtyard staff were helpful and the amenities were welcome as a business traveler.

Helpful?
Thank Yvonne C
Nags Head, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 5, 2015

I am awake a three in the morning because the mattress are very HARD and OLD. It doesn't matter how clean and courteous the hotel is if you can't get a good night's rest while traveling. Too bad because the hotel is nicely located and could be just fine for business travel with free wi if etc But if you... More 

Helpful?
Thank sidney j
Salt Lake City, Utah
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 27, 2015 via mobile

The staff was nice and the room was clean and quiet. The food was not that expensive and the area has allot off in terms of entertainment.The only thing that I ran across is the small gym on the property was a little dirty, it looked like it has not been cleaned in a while.

Helpful?
Thank Scott W
Sasha S, General Manager at Courtyard Houston-West University, responded to this review

Dear valued guest, Thank you taking the time to share your comments. We are delighted to see that you chose to return to our hotel and had enjoyed another great stay with us. It is through guest comments like your that will continue to help us not only meet our but exceed out guest expectations. I have shared your comments... More 

Little Rock, Arkansas
Level Contributor
6 reviews
4 of 5 stars Reviewed August 13, 2015

Nice week long stay, staff was friendly. The clerk, Deprese, in the Bistro was very pleasant and they had fresh cooked entrees on site. The desk clerks were very helpful with directions to outings. There is a mid-size fitness room, which is good for use on vacation. Air condition was extra cold for the 108 degree hat index. I would... More 

Helpful?
Thank Cathy S
WUNICYGM, General Manager at Courtyard Houston-West University, responded to this review

On behalf of the entire team here at the, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time out to recognize members of our staff... More 

Scottsdale, AZ
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 1, 2015

I agree with all of the positive comments left by other reviewers. This is a very nice mid range hotel. It’s not the 4 Seasons, of course, but if you want a nice, clean, reasonably priced hotel, this fits the bill. We stayed for 2 nights. Our room was clean, the air conditioning worked well, and I particularly liked how... More 

Helpful?
Thank AZAZmom
WUNICYGM, General Manager at Courtyard Houston-West University, responded to this review

I would like to extend special thanks for your compliments and taking the time out to recognize members of our staff here at the hotel. Cymone is one of our best employees and I would agree with your comment about her smile. I am happy to hear we were able to provide you with a memorable experience during your stay... More 

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