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Courtyard Houston-West University

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2929 Westpark Dr, Houston, TX 77005
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Courtyard Houston-West University
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Courtyard Houston-West University
Courtyard Houston-West University
Courtyard Houston-West University
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71 reviews from our community

Traveler rating
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    12
    6
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wilmington, DE
Top Contributor
153 reviews 153 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed November 16, 2014

I have stayed at this Courtyard multiple times before but am not sure if I'll return. The room was clean and everything was up to Marriott standards except for 3 items: - The tv and phone in my room weren't working. I didn't discover this until around 10 pm when I got in from dinner. The guy at the front... More 

Was this review helpful? Yes 2
Flower Mound, Texas
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 7, 2014

The carpets were soaking wet and when I walked on them water splashed up on my feet. Large amount of feces left in toliet. When I turned on the water faucet in the sink brown liquid poured out. I just hope I do not get sick from staying in this hotel. I told the hotel staff and they said we... More 

Was this review helpful? Yes 2
Austin, Texas, USA
Top Contributor
178 reviews 178 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed October 6, 2014 via mobile

We must have gotten a room that was not properly checked. We got this room in a group and we arrived tired. We had to request clean towels since there were none, nor soaps and other items. I put a box of seafood leftovers in the refrigerator in the evening only to discover in the morning that it was not... More 

Was this review helpful? Yes 1
chicago
Senior Contributor
32 reviews 32 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 26, 2014

Hotel remodeled sports new courtyard look . front desk friendly and helpful Zero view in any direction Typical Houston ambience! None! City zoning makes zero sense! Surrounded by metal fates area seems safe but signs everywhere reminding you of theft Jarring hangover? Close to Rice Medical district downtown Restraint selection nearby is good Stay away from Goode restaurants Goode BBQ... More 

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Portsmouth, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

Wonderful staff! Larry was great! Room was very clean, pool was one of the cleanest I've ever been to at a hotel. Used shuttle service it was great. I really can't say anything bad. Had a great stay!! Very helpful staff always friendly. Rate was good. Not too pricey.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

We were here for 3 nights & will make it our home away from home while in Houston! The price was outstanding, rooms clean, and staff helpful. Free parking & Wifi is always a bonus in Houston! There are plenty of restaurants nearby & it's also close to the Galleria.

Was this review helpful? Yes 1
Converse, Texas
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 1, 2014

Before I checked-out I left a note for the housekeeping staff via the comment card that the bathroom door sticks, the A/C control didn't seem speed up the fan or make the room colder. Courtyard's, Spring Hills, Residence Inn's, etc. are suppose to reflect the Marriott brand or come close to it and this one (though resembled the decorating, staff,... More 

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
330 reviews 330 reviews
33 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed June 18, 2014

This Courtyard has a great location, with quick access to 59 and 5-10 miles from both the galleria and downtown. The price can be pricey, especially considering you can get some great downtown deals for under $100 a night. It is odd that there is a Residence Inn by Marriott right next door. The rooms are very nice and clean,... More 

Was this review helpful? Yes 1
Phoenix
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 7, 2014

The only gripe that I can come up with is price. This is often the most expensive Courtyard that I stay at when I suck it up and spend in some cases mid $200's for a room. This is a Courtyard, that means you pay for breakfast on top of an often VERY expensive room. This last time it was... More 

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San Antonio, Texas
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 26, 2014

You are really paying for location here. This is close to the museums, Rice Village/University, the Galleria, and not far from downtown, but the hotel itself is really average, and overpriced for what it is. When we first got there, no one was at the front desk, and no one arrived for a couple of minutes. It wasn't clear that... More 

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