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Residence Inn Houston West University

#119 of 461 Hotels in Houston
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2939 Westpark Drive, Houston, TX 77005
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Residence Inn Houston West University
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Residence Inn Houston West University
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96 reviews from our community

Traveler rating
    43
    31
    15
    4
    3
See reviews for
26
12
15
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Top Contributor
78 reviews 78 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 21, 2015

This is a very nice well maintained property in a good location. I have one quibble. When I arrived I was told there would be food and drink service from five to seven and the welcome book repeated this. I was to attend a tequila tasting program shortly after that and wished to have a little food for sustenance before... More 

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07Yankees07
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 6, 2015

I just a finished a 1 night stay here for business. Its a good spot. The hotel has 4 floors, I stayed on the top floor. Very quiet, I didn't hear any noise from other guests or the hallway. The workers at the desk were very friendly and helpful. Rooms are what you would expect at a Residence, very spacious... More 

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1 review
2 of 5 stars Reviewed January 1, 2015

Happy Hour--ran out of drinks after 45 min--decided to bring out more after complaints Breakfast on 4:5 mornings--ran out of yogurt, milk, muffins, rotten fruit bowl, ran out of fresh fruit, no cream cheese for bagels---Asked to have room cleaned within a 2 hour time-frame while we were gone--didn't happen. After complaining, we had food out for breakfast for one... More 

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Plano, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 27, 2014 via mobile

Our stay was almost flawless. The room was spotless and quiet. The staff was quick and considerate. The lobby area and breakfast area looked brand new. The only issue we had was that a previous resident had fouled the coffee machine by putting the little coffee bags in where the water was supposed to go. I mentioned it to the... More 

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van vleck
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 15, 2014

This us one of the nicest hotels we've had the pleasure of staying at! We booked a "suite", which had a queen bed, sofa sleeper, full sz kitchen, stocked w/dishes. The room was like staying in a luxury apt. Immaculately clean, & tastefully decorated. Everyone of the staff was exceptionally warm, friendly & always smiling! All of them! It was... More 

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Brinkley, Arkansas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

I loved everything about this Hotel from the spacious living space to the equipped kitchen. Very large closet,TV in both rooms ,very clean and quite. The only down side is you have to go completely outside to get to the front desk if I would have had to go to the desk after dark I would have been a bit... More 

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Longview, Texas
Top Contributor
52 reviews 52 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 22, 2014

In general enjoyed staying in this hotel while in Houston - spacious rooms, good breakfast, very convenient location. Not giving it 5 stars because of minor inconveniences: (1) breakfast area in my opinion was inadequately small - contributing to some crowding (2) in the suite room there's only one AC unit for both bedroom and the living area - causing... More 

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 5, 2014

With my job I have stayed in many hotels for almost 30 years (just about every week), and aside from that in my personal travel life I am also a Silver member with Marriott. That being said, this property just did not do it for me. With the exception of Thomas (always helpful and referred to me as Mr Andre,... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 4, 2014

This was my first booking at this hotel. It was a pleasent experience for the entire stay. The only reason they didnt get the 5 stars is because our room had a foul smell (somewhat like urine). I checked the beds for stains but the smell came from the closet. It wasn't pleasent but it was bearable. I still bought... More 

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Topeka, Kansas
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 16, 2014

Stayed two nights at this Residence Inn. Great room with full kitchen. I really enjoyed the breakfast which was much more than just eggs and toast (the fresh fruit was a plus). We had the complimentary "dinner" on a Monday night, and the chicken, rice and fresh salad was good (big plus with free beer and wine). The pool area... More 

Was this review helpful? Yes 1
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