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Residence Inn Houston West University

#155 of 470 Hotels in Houston
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2939 Westpark Drive, Houston, TX 77005
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Residence Inn Houston West University
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105 Reviews from our TripAdvisor Community

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Traveler rating
    44
    36
    17
    5
    3
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30
14
15
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in need of a makeover. The carpet in our room was shabby and in places it was clear a piece had been cut out and patched. My biggest complaint is the bathtubs. Be careful stepping in to take a shower. The bottom of the tub is slippery and it has a rounded bottom so if you step... More 

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Las Vegas, Nevada, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The whole place looks dingy and disgusting. The ceiling has popcorn on it. The bathroom in my first room appeared to have black mold. (Handicapped room. Tile looked gross enough I feared catching foot fungus.) Second room was a bit better but housekeeping had left some random pill on the floor which made me wonder about how little housekeeping may... More 

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Charleston, South Carolina
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 10, 2015

We stayed here as my daughter was relocating to Houston with her cat. The location was convenient and easy to get in and out of. As with most places, there are pros and cons. Pros: Beds were clean. Staff was friendly. The hotel is pet friendly. Plenty of space in our suite. Had a kitchen area that was reasonably furnished.... More 

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San Antonio, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2015

We have stayed there on numerous trips to Houston and recommend it to anyone wanting to be near Rice U and 59th & Kirby area. Folks at the front desk are always helpful including changing my room on check-in to 1st floor near a doorway to accommodate my disabled wife. Breakfast is excellent and replenished often by pleasant hardworking people.... More 

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Houston, Texas
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 2, 2015

We lived here in a two bedroom suite with our cat for two months while our home was being repaired due to flood damage. The rooms are kept extremely clean by the housekeeping staff. From Monday to Wednesday in the evening they serve a light meal and complimentary beverages which is very nice. They also serve a large breakfast (hot... More 

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Plano, Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 1, 2015

The staff on both day and night shifts, are professional and take good care of guests. The pool and hot tub each have a lift for guests who can't walk into the water. Many of the people staying at this location are in Houston for medical reasons and the staff makes life as easy as possible for everyone staying there.... More 

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Grand Rapids, Michigan
Level Contributor
3 reviews
3 of 5 stars Reviewed May 27, 2015

We stayed in this hotel for 11 days. First room given the fridge didn't work. Had to move to another room. Breakfast wasn't served since the cook didn't show up. Manager gave us points to offset these issues. Overall good place to stay - quiet, close to restaurants. Slow wifi, much faster at nearby Courtyard.

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Austin, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed in a one bedroom suite which worked out great for us. The staff was courteous and accommodating. The room was clean and quiet. The bed was not so comfortable, a bit too firm. The mattress made noises when adjusting position in bed. The complementary breakfast had a good amount of hot and cold choices; there appeared to be... More 

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Overland Park, Kansas
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 2, 2015

Stayed here with Friends for several days. Hotel is very convenient to the Highway and close to Rice. There are many places to eat close by, along with a CVS. Hotel is pretty close to NRG stadium also, and was an easy drive. The rooms are nice and the breakfast buffet was always fully stocked with a great selection. We... More 

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Houston, Texas
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 21, 2015

This is a very nice well maintained property in a good location. I have one quibble. When I arrived I was told there would be food and drink service from five to seven and the welcome book repeated this. I was to attend a tequila tasting program shortly after that and wished to have a little food for sustenance before... More 

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