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Residence Inn Houston West University

#129 of 469 Hotels in Houston
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2939 Westpark Drive, Houston, TX 77005
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Residence Inn Houston West University
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103 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charleston, South Carolina
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as my daughter was relocating to Houston with her cat. The location was convenient and easy to get in and out of. As with most places, there are pros and cons. Pros: Beds were clean. Staff was friendly. The hotel is pet friendly. Plenty of space in our suite. Had a kitchen area that was reasonably furnished.... More 

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San Antonio, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed there on numerous trips to Houston and recommend it to anyone wanting to be near Rice U and 59th & Kirby area. Folks at the front desk are always helpful including changing my room on check-in to 1st floor near a doorway to accommodate my disabled wife. Breakfast is excellent and replenished often by pleasant hardworking people.... More 

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Houston, Texas
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We lived here in a two bedroom suite with our cat for two months while our home was being repaired due to flood damage. The rooms are kept extremely clean by the housekeeping staff. From Monday to Wednesday in the evening they serve a light meal and complimentary beverages which is very nice. They also serve a large breakfast (hot... More 

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Plano, Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff on both day and night shifts, are professional and take good care of guests. The pool and hot tub each have a lift for guests who can't walk into the water. Many of the people staying at this location are in Houston for medical reasons and the staff makes life as easy as possible for everyone staying there.... More 

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Grand Rapids, Michigan
Level Contributor
3 reviews
3 of 5 stars Reviewed May 27, 2015

We stayed in this hotel for 11 days. First room given the fridge didn't work. Had to move to another room. Breakfast wasn't served since the cook didn't show up. Manager gave us points to offset these issues. Overall good place to stay - quiet, close to restaurants. Slow wifi, much faster at nearby Courtyard.

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Austin, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed in a one bedroom suite which worked out great for us. The staff was courteous and accommodating. The room was clean and quiet. The bed was not so comfortable, a bit too firm. The mattress made noises when adjusting position in bed. The complementary breakfast had a good amount of hot and cold choices; there appeared to be... More 

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Overland Park, Kansas
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 2, 2015

Stayed here with Friends for several days. Hotel is very convenient to the Highway and close to Rice. There are many places to eat close by, along with a CVS. Hotel is pretty close to NRG stadium also, and was an easy drive. The rooms are nice and the breakfast buffet was always fully stocked with a great selection. We... More 

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Houston, Texas
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed February 21, 2015

This is a very nice well maintained property in a good location. I have one quibble. When I arrived I was told there would be food and drink service from five to seven and the welcome book repeated this. I was to attend a tequila tasting program shortly after that and wished to have a little food for sustenance before... More 

Was this review helpful? Yes 1
07Yankees07
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 6, 2015

I just a finished a 1 night stay here for business. Its a good spot. The hotel has 4 floors, I stayed on the top floor. Very quiet, I didn't hear any noise from other guests or the hallway. The workers at the desk were very friendly and helpful. Rooms are what you would expect at a Residence, very spacious... More 

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1 review
2 of 5 stars Reviewed January 1, 2015

Happy Hour--ran out of drinks after 45 min--decided to bring out more after complaints Breakfast on 4:5 mornings--ran out of yogurt, milk, muffins, rotten fruit bowl, ran out of fresh fruit, no cream cheese for bagels---Asked to have room cleaned within a 2 hour time-frame while we were gone--didn't happen. After complaining, we had food out for breakfast for one... More 

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