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All 451 Houston hotels

The Westin Houston Downtown

4.0 of 5 Hotel   |   1520 Texas Avenue, Houston, TX 77002 (Downtown)
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85%
Ranked #29 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Denis K Dublin, California, United States
  • Reviews (81)
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81 people have reviewed this hotel

Traveler rating
    47
    22
    8
    2
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Dublin, California, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had been planning a stop in Houston for a few days during our annual baseball vacation and was glad when the Westin became available. I had been at this hotel before but never had the chance to stay here. The check in process was smooth and efficient. We always try and reserve a 2 bedroom suite or a suite... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Denis K: Thank you so much for your review of The Westin Houston Downtown. We truly value your feedback and I will ensure that this review is shared with our team! We are glad to hear that your stay was both relaxing and rejuvenating! Should your travels bring you back to Houston, we look forward to seeing you at... More

College Station, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is so beautiful! My husband and I stayed here when it was Inn at the Ballpark and loved it then and love it now. The redesign looks great but kept the same ballpark feel with a touch of elegance. Room was immaculate, we stayed on the 3rd floor facing the ballpark. Great room, great location. 24 hour room... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Jennifer D: Greetings from The Westin Houston Downtown! We sincerely appreciate your feedback and hope to see you again at The Westin Houston Downtown! Be well, Chris Ziadie General Manager More

Georgetown, TX
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 nights at this hotel at the end of July. I love the little touches like the robe for your use and the fridge in the room. We had a corner room with an incredible view of a chapel and Minute Maid Park. They did include Wi-Fi for us but typically you have to pay for it. The... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear aus_cole: Thank you very much for your review of The Westin Houston Downtown. I have reviewed your feedback with our housekeeping department. We certainly appreciate your feedback so that we may improve our product. I will make sure that our Chef and F&B Director read your review regarding the food in the Ballpark Bar and Ballpark Cafe. We are... More

San Jose
Top Contributor
134 reviews 134 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On the spur of the moment we headed to Houston to watch our hometown MLB team play the Astros at Minute Maid Park. The hotel is kitty corner to the field. The lobby is beautiful and inviting. There were crowds in the restaurant, bar and lobby. The servers do a great job getting around to everyone if you let them... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear 100countries_or_: Thank you very much for your review of The Westin Houston Downtown! We truly appreciate your feedback! Rudy is a fantastic member of our management staff. Genuine care, comfort of our guests is always his highest mission. I will ensure that he is aware of your review! We hope that your next visits to Houston bring you back... More

Top Contributor
52 reviews 52 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rebranded from Inn At the Ballpark to a Westin. Same ownership by Landry's. Remodeled to eliminate the obvious baseball themes. Renovations are nice using a grey/ brown color palette with a contemporary flair. Basic room rates do not include free Wi-Fi, a travesty for Westin since their lower end properties like ALoft have free Wi-Fi. No safe in room. We... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear OldAg65: Thank you very much for your review of The Westin Houston Downtown! We appreciate your feedback and I will make sure to review with our team! We apologize that your were unable to locate the safe in your guestroom. All of our rooms are all equipped with safes. The safes are located in the dresser below the television.... More

San Antonio, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an awesome hotel in a great location in downtown Houston. It is right in the middle of all the professional sports venues and is a few steps away from the convention center. Even though it is located near a lot of attractions it is still a very relaxing retreat that my wife and I loved and have already... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear QDOGG8: Thank you very much for your review of The Westin Houston Downtown! This area of downtown has become an exciting area for Downtown Houston! Lots of new attractions are on the way to the area and we could not be anymore pleased! We sincerely hope to see you back at The Westin Houston Downtown! Be well, Chris Ziadie... More

Houston, Texas
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I along with another couple stayed here incident to the JAy-Z and Beyonce concert. We booked two of the upgraded rooms which overlooked Minute Maid Park which happened to be the concert venue. The rooms were spacious and ultra clean. The property was previously the Inn at the Ballpark and recently switched to a Westin property. Not... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Blueloci: Thank you very much for your review of The Westin Houston Downtown! It sounds like you enjoyed the concert! We are very pleased that you enjoyed your room service experience albeit not being able to dine in the lobby area. We apologize for that experience. I will ensure that our Food and Beverage Director is aware of your... More

glasgow, scotland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

Great hotel in the downtown area of Houston - 1min from the Ballpark and close to Toyota Centre. The standard is what you would expect from a Westin, excellence. I think its a relatively new hotel, so the quality and standard was excellent. The only disappointment is $9,95 per day per device if you want wifi in your room -... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear geo_somerville: Greetings from The Westin Houston Downtown! We sincerely appreciate your feedback and I have shared your review with our team! Should you need any further assistance, please feel free to reach out to me directly! Thanks again and we hope to see you back at The Westin Houston Downtown! Be well, Chris Ziadie General Manager More

Austin, Texas
Top Contributor
64 reviews 64 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 11, 2014

We love the Westin and are SPG members. We visit Houston quite a bit and usually stay at the Galleria but decided to try this one out because we were going to a soccer game. It's great for adults, if you are here specifically for the baseball or soccer games. Other than that I would not recommend for families with... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Jake D: Thank you very much for your review of The Westin Houston Downtown. The next time you visit, please feel free to see our concierge who can provide you some more kid-friendly options in the Downtown area. Discovery Green is an excellent outlet for children. We sincerely appreciate your feedback and look forward to seeing you back at... More

Richmond
Top Contributor
99 reviews 99 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed July 8, 2014 via mobile

I just spent 5 days at this Westin to attend a national volleyball tournament at the convention center. This is an excellent option for the convention center. The hotel has a very upscale feel in the lobby with very attentive staff. I was disappointed I did not receive an SPG Gold Upgrade but the standard room was your typical Westin.... More

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Additional Information about The Westin Houston Downtown

Address: 1520 Texas Avenue, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Houston Downtown 4*
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#9 Family Hotel in Houston #11 Luxury Hotel in Houston #25 Romantic Hotel in Houston #45 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 
Number of rooms
200

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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