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All 451 Houston hotels

The Westin Houston Downtown

4.0 of 5 Hotel   |   1520 Texas Avenue, Houston, TX 77002 (Downtown)
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84%
Ranked #44 of 451 hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
QDOGG8 San Antonio, Texas
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87 people have reviewed this hotel

Traveler rating
    49
    23
    9
    4
    2
See reviews for
11
18
6
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Swindon, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel made me feel that life is to short to be over paying the odds. Bar was basic, though good fun. The hotel was past it's sell by date. Will maybe check out the galleria, etc when I'm back in a few days from an impromptu visit to Central America too collect me points.

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San Antonio, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second trip to the Westin in downtown Houston in about 3 weeks. This trip was even better than the first! Even though there was a lot going on with football games and the baseball stadium being right next door, we were able to still have a very relaxing holiday weekend! The staff was awesome as usual! They... More

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Marrero, Louisiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I selected the Westin Houston Downtown because it is right across the street from Minute Maid Park where the Astros play. They have valet parking at a reasonable price. Just text them and your car will be ready in 15 minutes. The bathroom in my room (king size single bed) had a bathtub and separate shower stall which made me... More

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Austin, Texas
1 review
2 of 5 stars Reviewed 1 week ago

I recently stayed in a corner suite and have to admit, what a beautiful hotel and room, however, both my husband and I woke up with tremendous back aches because the bed was so uncomfortable and room service took an extremely long time to deliver our burnt food. The hotel is also right next to a church whose bells chime... More

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Austin, Texas
Top Contributor
102 reviews 102 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Travel on business, and had the opportunity to try a new location for a 2 night stay in downtown Houston. Right next to the ball park, and right next to a great Steak Place (Vic & Anthony's), the Westin is a modern Hotel with all the charm of what you would expect a Westin to be. The Staff was great.... More

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Houston, Texas
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was clean, comfortable, very nicely designed. It was the best smelling hotel I've ever been in my life! Like a man's expensive cologne. HOWEVER! We used a car service to take us to a concert. The service, though carried out by a sub-contractor was set up by the Hotel Staff with a service they regularly use. It was... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear SMW W: Thank you very much for your review of The Westin Houston Downtown. We certainly apologize for the inconvenience you suffered using the town-car service. I have confirmed with the MOD that spoke with you during your stay that your issue had been resolved upon departure and the town-car service refunded $40 dollars off your bill from the... More

Dublin, California, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had been planning a stop in Houston for a few days during our annual baseball vacation and was glad when the Westin became available. I had been at this hotel before but never had the chance to stay here. The check in process was smooth and efficient. We always try and reserve a 2 bedroom suite or a suite... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Denis K: Thank you so much for your review of The Westin Houston Downtown. We truly value your feedback and I will ensure that this review is shared with our team! We are glad to hear that your stay was both relaxing and rejuvenating! Should your travels bring you back to Houston, we look forward to seeing you at... More

College Station, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel is so beautiful! My husband and I stayed here when it was Inn at the Ballpark and loved it then and love it now. The redesign looks great but kept the same ballpark feel with a touch of elegance. Room was immaculate, we stayed on the 3rd floor facing the ballpark. Great room, great location. 24 hour room... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Jennifer D: Greetings from The Westin Houston Downtown! We sincerely appreciate your feedback and hope to see you again at The Westin Houston Downtown! Be well, Chris Ziadie General Manager More

Georgetown, TX
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 8, 2014

We spent 2 nights at this hotel at the end of July. I love the little touches like the robe for your use and the fridge in the room. We had a corner room with an incredible view of a chapel and Minute Maid Park. They did include Wi-Fi for us but typically you have to pay for it. The... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear aus_cole: Thank you very much for your review of The Westin Houston Downtown. I have reviewed your feedback with our housekeeping department. We certainly appreciate your feedback so that we may improve our product. I will make sure that our Chef and F&B Director read your review regarding the food in the Ballpark Bar and Ballpark Cafe. We are... More

San Jose
Top Contributor
144 reviews 144 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 4, 2014

On the spur of the moment we headed to Houston to watch our hometown MLB team play the Astros at Minute Maid Park. The hotel is kitty corner to the field. The lobby is beautiful and inviting. There were crowds in the restaurant, bar and lobby. The servers do a great job getting around to everyone if you let them... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear 100countries_or_: Thank you very much for your review of The Westin Houston Downtown! We truly appreciate your feedback! Rudy is a fantastic member of our management staff. Genuine care, comfort of our guests is always his highest mission. I will ensure that he is aware of your review! We hope that your next visits to Houston bring you back... More

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Additional Information about The Westin Houston Downtown

Address: 1520 Texas Avenue, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Houston Downtown 4*
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#11 Family Hotel in Houston #14 Luxury Hotel in Houston #41 Romantic Hotel in Houston #49 Business Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 
Number of rooms
200

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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