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The Westin Houston Downtown

4.0 of 5 1520 Texas Avenue, Houston, TX 77002
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Certificate of Excellence 2014
The Westin Houston Downtown
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The Westin Houston Downtown
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92 reviews from our community

Traveler rating
    53
    24
    9
    4
    2
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12
19
6
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Coeur d'Alene, Idaho
Top Contributor
145 reviews 145 reviews
91 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel in a good downtown location. The lobby is very nice and the elevators are pretty fast. The single bed room was very spacious, modern, and clean. The bed was very comfortable. The TV was very nice with lots of channels, but on my last day there, all but one of the channels stopped working... More

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Austin, Texas
Top Contributor
54 reviews 54 reviews
46 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel directly across the street from Minute Maid Park. I've tried several hotels in the area, and this is tops for convenience. I requested a junior suite room, which I won't ever do again. It's a great room with an unbelievably big bathroom, but the French doors let in all kinds of noise. Also, the... More

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Top Contributor
104 reviews 104 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was greeted wanly upon arrival. easy & check-in, room was large with a great view of downtown. vic & anthonys is connected to hotel (one of Paula Deen's fav spots in houston) Locatioon is outstanding, its right across from Minute maid park. You can access all kinds of restaurants & entertainment quickly from this hotel.

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014

This hotel is directly across the street from the Minute Maid park. Staff was great and very accommodating. Highly recommend this to anyone traveling to downtown Houston. We had the on-site food and it was very good.

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Swindon, United Kingdom
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 11, 2014

This hotel made me feel that life is to short to be over paying the odds. Bar was basic, though good fun. The hotel was past it's sell by date. Will maybe check out the galleria, etc when I'm back in a few days from an impromptu visit to Central America too collect me points.

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San Antonio, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2014

This was our second trip to the Westin in downtown Houston in about 3 weeks. This trip was even better than the first! Even though there was a lot going on with football games and the baseball stadium being right next door, we were able to still have a very relaxing holiday weekend! The staff was awesome as usual! They... More

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Marrero, Louisiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 2, 2014

I selected the Westin Houston Downtown because it is right across the street from Minute Maid Park where the Astros play. They have valet parking at a reasonable price. Just text them and your car will be ready in 15 minutes. The bathroom in my room (king size single bed) had a bathtub and separate shower stall which made me... More

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Austin, Texas
1 review
2 of 5 stars Reviewed September 2, 2014

I recently stayed in a corner suite and have to admit, what a beautiful hotel and room, however, both my husband and I woke up with tremendous back aches because the bed was so uncomfortable and room service took an extremely long time to deliver our burnt food. The hotel is also right next to a church whose bells chime... More

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Austin, Texas
Top Contributor
106 reviews 106 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 28, 2014 via mobile

Travel on business, and had the opportunity to try a new location for a 2 night stay in downtown Houston. Right next to the ball park, and right next to a great Steak Place (Vic & Anthony's), the Westin is a modern Hotel with all the charm of what you would expect a Westin to be. The Staff was great.... More

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Houston, Texas
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

This hotel was clean, comfortable, very nicely designed. It was the best smelling hotel I've ever been in my life! Like a man's expensive cologne. HOWEVER! We used a car service to take us to a concert. The service, though carried out by a sub-contractor was set up by the Hotel Staff with a service they regularly use. It was... More

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear SMW W: Thank you very much for your review of The Westin Houston Downtown. We certainly apologize for the inconvenience you suffered using the town-car service. I have confirmed with the MOD that spoke with you during your stay that your issue had been resolved upon departure and the town-car service refunded $40 dollars off your bill from the... More

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Additional Information about The Westin Houston Downtown

Address: 1520 Texas Avenue, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Houston Downtown 4*
Number of rooms: 200
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston

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