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The Westin Houston Downtown

#102 of 473 Hotels in Houston
Certificate of Excellence
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1520 Texas Avenue, Houston, TX 77002
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1 room 1 guest
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The Westin Houston Downtown
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185 Reviews from our TripAdvisor Community

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Traveler rating
    80
    68
    19
    11
    7
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50
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Although we live in Houston we spent the weekend Downtown at the Westin. We had two events that were downtown so we got a room. When I checked in I mentioned to Astrid that it was our 29th Wedding Anniversary. The room was beautiful but the service was Amazing! They sent us a fruit and cheese platter and a few... More 

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Miami
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is close to everything and is very swanky! Beds were nice and comfy! had a great night sleep! However, they told us thirty something dollars to park and TIP we parked directly across the street for free! I really enjoyed this place! My father is handicap and the shower was really nice and roomy for him!

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Boerne, Texas
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Always stay here for business OR baseball trips (it is less than 100 steps away from Minute Maid Park). Great rooms, amenities and parking. The staff is amazing - very accommodating! Newly remodeled restaurant that actually serves a good breakfast! Steakhouse adjacent that is world class.

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Detroit, Michigan
Level Contributor
165 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

We couldn't be more thrilled with our recent stay for a baseball escape. We called the day before and requested an early check-in. They were sold out the night before so I was not optimistic, however upon arrival, the front desk manager went out of his way to check his clean room inventory and was able to find one for... More 

Was this review helpful? Yes 1
California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I knew we were in trouble when the hotel provided ear plugs on the night stand. They had a little note apologizing for the construction noise going on outside the property. What they did not apologize for is the loud continuous noise coming from the hotel lobby bar that goes on until after 1am. We were given a room on... More 

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San Antonio, Texas, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at The Westin Downtown Houston for a quick end of summer getaway and to catch an Astros game. The location of the hotel is perfect, we just walked across the street to and from the game. We also jumped on the shuttle during the day to go to The Aquarium. The staff is great and... More 

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear KimaSmith, Thank you so much for your review of The Westin Houston Downtown! We are thrilled that you enjoyed your experience as our guest! I also want to thank you for your praise of Lalo. He is a great team member and does set the bar high among his peers. I will be sure that he is recognized. Please... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here in August 2015 for an Astros game. The lobby and the furnishings of the room themselves are nice. The problem is that the rooms are on an atrium which has a very loud bar. I was awakened at 1 a.m. by music and loud talking in the lobby. I had to go to the lobby and ask when... More 

Was this review helpful? Yes 2
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear cec7600, Thank you so much for your review of The Westin Houston Downtown! I want to apologize to you for the noise issues you experienced as a guest in our hotel. I have discussed this with my management team and we will address. Thank you for bringing this to our attention. Genuine care and comfort of our guests is... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We stay here frequently. Yes, location is great for baseball and lucky for us that's why we go. Very relaxed atmosphere and friendly staff. Yes it does get crowded but they keep up with us. Unfortunately, the Westin system seems geared to encourage people to complain, to try to get complimentary points. We've been going here for years and seen... More 

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Brent B., Thank you so much for your review of The Westin Houston Downtown! We truly appreciate your feedback and appreciate having you as our regular guest! Please feel free to reach out to me personally if I may assist you further! Once again, thank you for your review of The Westin Houston Downtown! Be well, Chris Ziadie General... More 

The Woodlands, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We attend Houston Astros baseball games virtually every weekend they are in Houston. The glorious Westin is located right across the street from Minute Maid Park and could not be more convenient. On top of that, the rooms are always immaculate, the food is fantastic and the staff can not be beat! We love this property, it has become our... More 

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Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Bill H, Thank you so much for your review of The Westin Houston Downtown! We truly appreciate having you as our regular guest and that this is your "Summer home!" Our Housekeeping team does an outstanding job keeping our property clean and beautiful! Please feel free to reach out to me personally if I may assist you further! Once... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Westin for a quick weekend trip to Houston. Positives- if you are going to a game or two there isn't any reason to stay anywhere else. The stadium is right across the street. Pregame bars right around the corner. Vic & Anthony's (top 10 restaurant in the city) also right across the street.... More 

Was this review helpful? Yes 1
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Kevin S. Thank you so much for your review of The Westin Houston Downtown! We truly appreciate your feedback. I am very sorry to hear of your experience with the lobby bar and the bar tenders on duty. I would like to discuss this with you personally when convenient for you. Once again, thank you for your review of... More 

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