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Hotel Icon, Autograph Collection

#25 of 469 Hotels in Houston
Certificate of Excellence
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220 Main Street, Houston, TX 77002
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644 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Clemente, California
Level Contributor
1 review
2 of 5 stars Reviewed 2 days ago NEW

Terrible experience with Hotel Staff, check in went smoothly however AC in room not working well, called and was told they would send an engineer to check it who never even showed up! Called guest services and requested additional towels, they never even showed up! Over priced hotel to say the least, I will never go back.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just recently stayed at the Hotel Icon in Houston, TX and were very pleased with our stay. We wanted to be close by to the Minute Maid Stadium since we were there to see a game. The hotel provided a complimentary shuttle driven by Rene who was amazing! He was fast and readily available to take our call when... More 

Was this review helpful? Yes
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Thank you for your glowing review of our beautiful Downtown hotel. It gives me immense pleasure to know that you loved our pristine hotel, terrific location and spacious rooms. I am particularly pleased that you received great service and hospitality during your recent stay with us. With a spirit to serve, we take great pride in not only meeting, but... More 

Austin, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here since I had tickets to the baseball game. Hotel was easy to find, fast friendly check in and shuttle to the game. Room was beyond expectations. Large, clean and really nice! Bathroom was also large with tub and walk in shower. Restaurant on site was not great, but food was good. I will definitely stay here again.

Was this review helpful? Yes 1
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

It was our pleasure to host you and your family on your visit to our hotel. I appreciate your kind words about the food we served at the restaurant, convenient location, seamless check in service and spacious accommodations. I am particularly glad that you enjoyed the luxury of our sprawling bathroom with the walk in shower. This is not a... More 

beaumont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed her June 25, 2015 for the Garth Brooks concert... The staff was amazing.. We got a free upgrade on our room.. The room... Oh how we loved it.. the whole vibe of the hotel was awesome.. The only thing at first we didn't like was the $29 to park but the up side was the shuttle that took... More 

Was this review helpful? Yes 1
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Thank you for your lovely review and for sharing your experience about your recent stay. It is great to hear that you had a wonderful time and enjoyed our accommodations, as well as, the room upgrade. We are glad our service and beautiful property added to your overall enjoyment. I was happy to read that you took advantage of our... More 

London
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel had a lot of history throughout. Rooms very nice, large and clean. The staff were very pleasant, breakfast ticked all of the right boxes. Bar food also to a good standard at a reasonable price. If I had to go back to downtown Houston I'd stay here for sure.

Was this review helpful? Yes 1
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

We are happy to read that you enjoyed your experience at our charming downtown hotel. I am glad that you loved your clean, spacious accommodation, as well as, our helpful associates and the breakfast we served. It was a pleasure to have you as our guest and we are delighted to know that you will be visiting us soon on... More 

San Diego, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Our Stay at Hotel Icon was an absolute delight. We felt pampered and awed at the luxurious surrounding in the hotel. It truly is beautiful. We love Houston and will certainly be back for another stay at this wonderful hotel.

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ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Thank you for your generous five star rating and for the wonderful response of your recent stay at Hotel ICON. We are delighted to hear that your stay with us was absolutely admirable and you enjoyed the way you and your family were taken care off. It was a pleasure to serve you and we are happy that when your... More 

Houston, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here one night for a stay-cation to get away from our home which flooded in the May 2015 Houston flood. The hotel itself is beautiful. They have a great bar downstairs and plenty of restaurants and bars nearby. The rooms are spacious and having a big tub and a big shower were wonderful. My husband mentioned we had... More 

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ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Dear Mimi B, First of all, I am sorry to hear that you had to leave your home due to flooding, however, we are happy that we were able to accommodate you and provide you with a comfortable overnight stay. We always want our guests to feel at home, so I am happy that you liked our spacious accommodations and... More 

Fairbanks, Alaska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was at this luxury hotel for business. (thank you boss). Everything was fantastic. I enjoy good room service and this experience was one of the best. The beds are very comfortable. It is truly a great night of sleep. The BATHROOMS!!!! Huge bathrooms with a jet tub and a separate shower and plenty of space to get ready for... More 

Was this review helpful? Yes 1
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Dear Arlene P, Thank you for choosing to stay at our beautiful Downtown hotel while on your business trip to Houston and for the glowing review. I am pleased that you received great room service and hospitality during your stay with us, as well as, got a good night’s sleep on our comfortable beds. With a spirit to serve, we... More 

Boston
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night in this hotel while visiting relatives in Houston. I loved the fact that this is an historic building but has been renovated with modern decor and amenities. The room was spotless and spacious. The bathroom was huge, with a shower and a tub. We didn't use the tub but there were shutters that you could open... More 

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ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Dear PookDog78, It was wonderful to read how much you loved your overnight stay, our historic building and its classic architecture and design. We have maintained most of the old structure and added some contemporary touches to match the vibrant spirit of Texas. We are so glad that you were awed by our magnificent hotel building and also by the... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a 4 day business trip. The staff was so friendly and welcoming. Every time that I returned to the hotel, they all greeted from valet to front desk to housekeeper. The front desk gave great suggestions for things to do in evenings and offered shuttle to take me to/from locations.

Was this review helpful? Yes
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Dear ChiJetSetter, Thank you for your glowing review of our beautiful Downtown hotel and for the five star rating. I am pleased that you received great service and hospitality during your stay with us. I am glad that you liked the suggestions given by my Front Desk associates, as well as, the complimentary shuttle service. With a spirit to serve,... More 

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