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Hotel Icon, Autograph Collection

#24 of 468 Hotels in Houston
Certificate of Excellence
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220 Main Street, Houston, TX 77002
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Hotel Icon, Autograph  Collection
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606 reviews from our community

Traveler rating
    353
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    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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LONDON
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here twice at the beginning and end of a long trip. The rooms are nice high ceiling and an almost art deco style bathroom. Probably the nicest thing about the hotel is its setting - an old building which gives it character. We didn't really have explore Houston but there did not seem to that much going on... More 

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St. Petersburg, Florida
Top Contributor
88 reviews 88 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I arrived in the late PM/AM and was greeted by a very personable female who quickly checked me in and realized I was tired and just wanted to go to sleep. The hotel looks like a step back in time from it's fancy art deco appearance, but that's where the good part stops. I entered the room and it was... More 

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ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Hello John, and thank you for leaving us your feedback. I apologize for all the concerns you had during your recent stay. Please know all of these issues will be addressed with the appropriate departments, as these are not common experiences of our guests. It's very helpful if we know of such issues prior to your departure so we can... More 

Geneva, Illinois, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel neat area friendly staff. Not sure why they would put hotel next to train. The train crossing bell was terribly loud. Unless the hotel was booked solid I don't understand why they would even have placed me on that side of the hotel. The room was really nice, clean, and very cool . However worst night sleep. After... More 

Was this review helpful? Yes 1
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Hi Julie! Thank you for your review. I'm sorry to hear that you did not get a great night sleep at our hotel. The lightrail system was constructed after our hotel was already in it's current location. I apologize your room was on that side and we do try our best to block out the noise with our double panded... More 

Canoga Park CA
Top Contributor
75 reviews 75 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My room is very large; the bathroom alone is almost as big as some rooms at other hotels, with a large tub AND a very large shower stall. The building is from 1910; behind the reception counter is a vault with a door that looks to be about 8 feet high. The building has of course been updated but there... More 

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ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Good day! We welcome your feedback for us. We're happy to hear we accomodated you well with our oversized bathrooms with luxurious bathrooms and glass showers. We also believe it's the small touches throughout our building that sets us apart from area hotels. It's great to hear that you enjoyed them so much. Please come back soon and safe travels! More 

Golden, Colorado
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived early. The front desk held our luggage and answered our questions about the local area. Our hired car service returned my son's electronic game to the hotel. Johnny at the front desk graciously accepted it for safe keeping until we returned. The rooms are spacious & well decorated. The bathroom was huge. Would book again for a romantic... More 

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ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Hi Sheila! We're glad you a great stay at ICON and that our staff was able to answer questions about our area. Johnny is a great addition to our team and we're happy to have him. Come back soon! More 

Ponchatoula, Louisiana
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in was a breeze, the staff was friendly and the room was lovely. We're fans of historic buildings and the conversion to a hotel was nicely done. Linens were top quality, the bath was spacious and the room immaculately clean. Plenty of restaurants and bars within walking distance and we found inexpensive parking nearby, all in all, a good... More 

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ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Hello Gingerayle! Thanks for leaving us your kind review and a great 5 star rating! We're glad you loved your accomodations and our area. We are certainly in a great location. Please come see us again! More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Haven't checked in yet, but Shelby at the front desk was so very helpful making my reservation. We are celebrating a birthday with the Astros opener, and I am so excited to experience the hotel. More review to come...

Was this review helpful? Yes
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Hello! Happy Belated birthday and we hope you had a great time at the Astros opener. Shelbi is a great asset to our team and I hope you continue to return to ICON because of the service you've received thus far. Thanks and safe travels! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Fitness center was open always, which is great for us nights owls...Good rooms with great bathrooms. SHELBI at the front was especially helpful , friendly, and professional. She is a valuable asset to the company. Thanks for a great stay!

Was this review helpful? Yes 1
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Hi Triphipp, Thanks for your feedback! We are so glad to have Shelbi on our team. She does her absolute best to accomodate our guests and we're happy she made your stay that much enjoyable. Thank you again and come back soon! More 

New York City, New York
Contributor
20 reviews 20 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

it wasnt a terrible stay or anything but considering i paid about a thousand bucks for 3 nights, i was pretty underwhelmed. the good --the hotel lobby+bar was shockingly kind of 'happening'. seemed like a lot of business travelers all camped out at the bar looking to mingle on their night away from home.... --nice decor in the spirit with... More 

Was this review helpful? Yes 1
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

HI SkiMonster. Thank you for taking the time to write your review. I am happy that you enjoyed the lobby area and decor, and that you had a comfortable night in your room. I do apologize for the cleanliness factors in your room. This is unacceptable for our hotel and I will be sure to address this with our staff.... More 

Texas
Top Contributor
124 reviews 124 reviews
20 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My spouse surprised me with an overnight at the Hotel Icon for our milestone anniversary. I was especially pleased that such a nice hotel accepts pets and for only $20 extra per night. While they allow pets they don't go out of their way for them (e.g. provide bowls, a bed, etc.) but that's okay since we brought our own.... More 

Was this review helpful? Yes 1
ICON_DoR, Director of Rooms at Hotel Icon, Autograph Collection, responded to this review

Good afternoon & thank you for your review! I am glad we were able to provide a great experience for you and that you enjoyed our extra amenities such as the complimentary tea and candied pecans - Hotel ICON's special treat! At our hotel our #1 priority is our guests safety, so I am happy you appreciated the key-access only... More 

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