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Hilton Americas - Houston

#8 of 462 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
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1600 Lamar, Houston, TX 77010
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Best prices for: 1 room 1 guest
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Hilton Americas - Houston
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Hilton Americas - Houston
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1,345 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee, Wisconsin
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for a conference for five nights. Well - sort of. A transformer blew and they lost power to 400 rooms, one of which was mine. The staff were pretty good about it, and put me up for the night in the Embassy Suites across the street. I had hoped to get back to my original... More 

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aberdeen, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel with decent facilities and wonderful service to customers. The staff were helpful and efficient in meeting my requests. The location of the hotel is downtown so it was easy to move around.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Houston, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Every year, we have a business function to attend. We are always greeted and treated with excellent hospitality. The rooms and public area are always clean. I would recommend this location to anyone and everyone.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is located downtown, near to several interesting places around downtown in Houston downtown, such as : Toyota Centre, Minute Maid Park, Discovery Green park, GRB Conference and more with all in walking distance. I did not have the chance to stay longer, but I heard this hotel also have some great facility, such as heated swimming pool, fitness... More 

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HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review

Dear tomcatt07, Thank you for taking the time to provide such detailed feedback on your visit to the Hilton Americas-Houston and to the City of Houston. We are sorry you did not have the time to enjoy all of the great amenities we offer our guests, but it appears you were able to utilize a few based on your schedule.... More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I was exhausted and frustrated Tuesday afternoon after fighting traffic for 4.5 hours from San Antonio when the Hilton valet greeted me with a courteous smile and treated me like a VIP. Immediately my mood changed. I shook hands with the valet managers Daniel and Chris to let them know how their staff improved my mood and set a good... More 

Review collected in partnership with this hotel

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HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review

Dear rfglaw2015, Thank you for your kinds words and recognition on how our team managed through our unexpected power interruption during your stay with us. We appreciate your loyalty and we look forward to welcoming you back. Regards, JACQUES D'ROVENCOURT Hotel Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6022 I m: +1 281 802 0028 I h: +1 713 577... More 

Orlando, Florida, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed two nights. We knew it would be good when the taxi delivered us to the door. Service was stellar from beginning to end! We added the breakfast to our reservation and it was awesome! Included cooked to order omelets, buffet, coffee, juice, etc. - great value. Enjoyed the lobby bar several times and the service was wonderful. Used the... More 

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HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review

Dear Frank N, Thank you for sharing your excellent experience with others and for your recommendation. We appreciate you staying with us and we hope to be your hotel of choice when visiting Houston. Regards, JACQUES D'ROVENCOURT Hotel Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6022 I m: +1 281 802 0028 I h: +1 713 577 8000 More 

Houston, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel staff was very hospitable and very helpful and accommodating. Our room was clean and comfortable. The restaurant service and the food were wonderful. The overall hotel was very nice and clean and is in a great location. I would come back again.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review

Dear Alycia P, Thank you for sharing your great Hilton Americas-Houston experience on TripAdvisor. We have shared your feedback with our team. We are grateful for you staying with us and we hope to be your hotel of choice when returning to Houston. Regards, JACQUES D'ROVENCOURT Hotel Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6022 I m: +1 281 802... More 

Marrero, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This place was great. Nice staff except the guy at the concierge desk who act like we were beneath him and bothering him. The staff at the front desk was so courteous at check in and check out. Definitely will be back

Review collected in partnership with Hilton Hotels & Resorts

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HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review

Dear Tina I Thank you for your comments on your stay. Our apology for your experience with our concierge services which we will surely address. We appreciate you staying with us and we hope to have the opportunity to welcome you back.. Regards, JACQUES D'ROVENCOURT Hotel Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6022 I m: +1 281 802 0028... More 

New Orleans, Louisiana, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Hilton Americas is fantastic in every way. The hotel is decorated in a modern, but warm, trendy, and very classy way. The Lobby Bar is stunning (albeit a little overpriced). The room was sizable and comfortable (as are most Hilton rooms). The staff was helpful and friendly, and very knowledgeable about the hotel and it's offerings. But the icing on... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We arrived to the hotel about 1AM with a sick toddler after a long road trip. Ben at the front desk had already placed a crib in our room and had us checked in and ready to go. It's always such a relief to have a hotel that anticipates your needs so that you can get a good night's sleep.

Review collected in partnership with this hotel

Was this review helpful? Yes
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review

Dear Josh R, Thank you for your feedback and continued loyalty. After a long day of travelling, it is important for us to make our guests feel welcomed and expedite their check in process as much as possible. We look forward to serving you again. Regards, JACQUES D'ROVENCOURT Hotel Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6022 I m: +1... More 

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