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All 437 Houston hotels

Residence Inn by Marriott Houston Downtown / Convention Center

3.0 of 5
904 Dallas Street, Houston, TX 77002
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Ranked #76 of 437 hotels in Houston
Most recent review
4 of 5 stars Reviewed June 2, 2013
KTM1234 Jackson, Mississippi
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67 reviews from our community

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Jackson, Mississippi
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 2, 2013

Had a fairly nice stay. Hotel decor very modern. Rooms very spacious. Decor in rooms very nice. Bed very comfortable. However, they do not offer king beds. Why not??? Queen bed was comfortable, but not long enough. Bathroom very nice. Was nice to have carpet in the sink area before transitioning to tile in the bathroom. They had popcorn available... More

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hallsm271, Manager at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
June 3, 2013

Thank you for taking the time to share your experience at our property. I am sorry to hear of the disturbances during your stay but am glad to hear of them so that we may better serve you. We are working on bettering each guest experience and look forward to welcoming you back so you too can experience the difference. More

Houston, Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 29, 2013

I am from Houston and this was my 2nd stay at this hotel. We had a friend's birthday party (in the Pavilions - about 2-3 blocks away) and wanted a place that was close in walking distance so we would not have to drive across town. We did the valet parking which is shared with Courtyard hotel next door. After... More

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ThankYouForStaying, General Manager at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
June 2, 2013

Thank you, Traveler, for the great feedback on Tripadvisor! I do apologize for the dirty glass - we'll make sure we don't miss things like that in the future, but I'm thrilled that you enjoyed your stay with us overall. We look forward to having you as our guest again soon. Sincerely, Charlotte Tyer More

USA
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 17, 2013

The room was spacious, clean and nice. They have a nice breakfast downstairs and I would have given it higher ratings except for a couple of things: 1) Parking was posted as $20 per night - i hate this - just add it to my room fee and don't remind me every time I have to get the valet (&... More

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ThankYouForStaying, General Manager at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
June 2, 2013

Dear Guest, I understand how frustrating the valet charges were for you and there is no excuse for the failure of informing you that our hotel connects to the Courtyard. The hotels are now under new management and we will make every effort to train our teams to deliver the service guests expect and should expect from Marriott. I hope... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 27, 2013

The hotel is located in the heart of downtown Houson so if you've business in the centre it is an ideal place to stay. The rooms are clean but basic and utilitarian .. typical 1970's Marriott style that is desperately in need of changing in so many of their properties. Breakfast is provided and once an week in the evening... More

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hallsm271, Manager at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
April 26, 2013

Thank you for taking the time to share the kind words about our property. I am glad to hear you enjoyed your stay with us and look forward to exceeding your expectations on your next trip to Houston. More

Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2013

The room is big and comfy, nice outdoor pool and jacuzzi on the 3 floor, I got to enjoyed that and watch sunset. The location is sorta bad, but I guess its like that in downtown in any city. Right in the corner there's a bus stop, so you get all kind of people waiting for the bus. I have... More

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hallsm271, Manager at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
April 26, 2013

Thank you for taking the time to share your experience of your time with us. We appreciate your feedback as we continually strive to improve each guest experience. We look forward to welcoming you back on your next trip to Houston! More

Louisville, Kentucky
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed January 31, 2013

Stayed at the Residence Inn while in downtown Houston for a convention at the convention center. Other, "official" hotels for the convention were much closer to the convention center adn also more expensive. This is a great alternative; lower cost, full (good too!) breakfast, free wifi throughout the hotel, and about a 7block walk to the con vention center. The... More

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Nicole S, Sales Specialist at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
February 5, 2013

Thank you for recognizing the size of our guestrooms, full breakfast, and that the WiFi worked so well! We are so happy you stayed with us and that you found all of the staff you encountered to be "first-rate". We look forward to welcoming you back next time your travels bring you to Houston! More

virginia beach
Top Contributor
72 reviews 72 reviews
42 hotel reviews
Reviews in 49 cities Reviews in 49 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 24, 2013

Stayed for 2 nights during marathon weekend and had a great stay. Rooms were typically big and everything went well during the stay. Front desk personnel were awesome. They would greet you everytime you came through the door. i was able to use points for the stay which i don't get to do often during marathon weekends around the country... More

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Nicole S, Sales Specialist at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
January 25, 2013

We are so happy you had a "great stay"! It's great to hear that your loyalty to Marriott has proven beneficial with your use of points for your stay and we appreciate your loyalty. We look forward to having you back at the hotel when you come to Houston next! More

Grapevine, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

The rooms are spacious. the kitchen is well equipped and the daily breakfast is amazing! Not just yogurt and toast...........full breakfast every morning. the staff is very friendly and helpful and the location can't be beat.

Was this review helpful? Yes 1
Nicole S, Sales Specialist at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
February 5, 2013

Thank you for staying with us! It i great to hear how much you enjoyed our full breakfast buffet. We appreciate that you acknowledged our friendly and helpful staff. We look forward to seeing you again next year for marathon weekend if not sooner! More

Michigan
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed November 9, 2012

Selected this hotel as base for four day marketing convention at the George R Brown Convention Center. Moved to this hotel after staying at several others over recent years. Selected this one based on location and price. This hotel probably delivered the best upside surprise we've had for a hotel in years. The rooms are very spacious and modern. The... More

Was this review helpful? Yes 1
Nicole S, Manager at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
November 26, 2012

Thank you for staying with us! It is great to hear you had a wonderful experience and we are happy you enjoyed the full breakfast buffet and our easy access to the George R. Brown. We look forward to welcoming you when your travels bring you back to the Houston area! More

Calgary
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 9, 2012

We spent 4 nights at this hotel during the International Quilt Festival. It is very well located, with a pleasant walk to the Convention Centre & other downtown sights (we found this area of downtown Houston safe to walk around day & night) . The staff were very friendly and tried hard, but it would be even better if the... More

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Nicole S, Sales Specialist at Residence Inn by Marriott Houston Downtown / Convention Center, responded to this review
February 5, 2013

Thank you for staying at our Residence Inn and recognizing the location of the hotel as well as the breakfast! I am sorry to hear about your inconvenience during check in but happy it was sorted out while you were with us. We look forward to seeing you again this fall when the International Quilt Festival returns to Houston! More

 
 
 
 
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Additional Information about Residence Inn by Marriott Houston Downtown / Convention Center

Also Known As:
Residence Inn Houston Downtown Hotel Houston
Residence Inn Houston Downtown Hotel
Residence Inn Houston
Houston Residence Inn
Address: 904 Dallas Street, Houston, TX 77002
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Business Hotels in Houston
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just a short 15 minute walk from the George R Brown Convention Center, Residence Inn Houston Downtown/Convention Center features convenient, unique amenities including secure valet and self-parking options and free downtown shuttle service (weekdays 7AM-7PM). Our pet-friendly suites feature free WiFi, fully-equipped kitchens with refrigerators, stove-top ranges and microwaves. Business travelers and families appreciate the free hot breakfast buffet served each morning with an evening reception offered on select evenings. Enjoy the nearby attractions such as Minute Maid Park, Toyota Center, the Theatre District and much more! ... more   less 
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