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Residence Inn Houston Downtown / Convention Center

3.0 of 5 904 Dallas Street, Houston, TX 77002
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Residence Inn Houston Downtown / Convention Center
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Residence Inn Houston Downtown / Convention Center
Residence Inn Houston Downtown / Convention Center
Residence Inn Houston Downtown / Convention Center
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135 reviews from our community

Traveler rating
    39
    57
    27
    10
    2
See reviews for
18
14
6
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

I recently stayed at this hotel to attend a family wedding. The Residence Inn brand is Pet Friendly but this property is NOT!! First, the hotel is connected to a Marriott Courtyard and they have a shared entry at the valet. (You walk through the Courtyard to get to the Residence Inn). When I arrived in the rain and walked,... More

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Ontario
Top Contributor
105 reviews 105 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

I'll let those who had great experience provide good reviews. I was given a room on the west side on the third floor and it was very noisy from bus traffic on the street below. There is an active bus stop just outside the hotel and buses whine as they stop and go from the stop. You even hear the... More

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Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for taking the time to review our hotel! It is great to hear you enjoyed your room and breakfast! I sincerely apologize for the street noise from the bus stop. The good news is the bus stop will no longer be there starting in January which will eliminate this issue. Also, because we are a Historical Building we... More

Cedar Rapids, Iowa, United States
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is close enough to walk to the convention center. There are plenty of restaurant options close by. I did not get to take advantage of the evening receptions that they have, but judging by the crowd when I got back to the hotel, it must have been good. The breakfast were good and there were plenty of options.... More

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Julie S, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for sharing about your recent stay at our property! I’m happy to hear you enjoyed your spacious studio suite and our close proximity to the convention center. I will be sure to share your comments with the team as well! We hope to see you gain on your next visit to Houston, and hopefully the weather will cooperate... More

Wollongong, Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked here last minute after leaving Galveston early. Stayed in a 2 bedroom apartment, nice and clean and well appointed. The staff were friedly and helpful. Houston itself is pretty quiet after dark, there was however a Forever 21 store nearby which was convenient for my teen!!

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Julie S, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for taking time to share about your recent stay with us! I'm happy to hear you and your family enjoyed your spacious suite as well as some of the shops and restaurants within walking distance of the hotel. I will be sure to pass your comments along to our team as well, and we hope to see you... More

Portsmouth, United Kingdom
Top Contributor
79 reviews 79 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 18, 2014 via mobile

This is a regular Residence Inn in downtown Houston. has no restaurant and there are only expensive steakhouses downtown so be prepared to take a taxi put of town or pay $70 a steak! Is attached to a Courtyard Marriott which has a limited cafe. Breakfast is sausage and eggs and feral or waffles so great for a short stay.... More

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Julie S, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for taking your time to share about your recent stay with us! I'm happy to hear you enjoyed our complimentary breakfast which is offered seven days a week. Our team will be thrilled to hear your comments. We hope to see you again on your next trip to Houston. More

Olympia, Washington, United States
1 review
5 of 5 stars Reviewed October 16, 2014

If you want an impressive lobby with huge granite pillars don't come here. However if you want a free breakfast, a staff who is committed to customer service, and large contemporary rooms then come here. The room I had was decorated a bit modern - which I liked allot. The room had a modern "urban feel" to it. Everything was... More

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Julie S, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for your feedback about your recent stay with us! I'm happy to hear you enjoyed your spacious suite and our friendly team, I will be sure to share your comments with them! Our location is perfect for the use of public transportation or for short drives to nearby attractions. We appreciate your comments and we hope to see... More

Alabama
Top Contributor
63 reviews 63 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 26, 2014

I found the guest services staff very friendly. When asked about local restaurants in walking distance they were very eager to help me find what I was looking for. The rooms are comfortable and nicely appointed however, I did find the beds to be slightly uncomfortable but may not be the case for all. Although a nice hotel, the activity... More

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Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Just as any large city Houston has a vagabond population that some may find unsettling. The city of Houston however is trying to improve this situation and create a better atmosphere for the people visiting and the people who call this area home. First and foremost for your safety the City of Houston has a special task force that maintains... More

Vicksburg, Mississippi
1 review
4 of 5 stars Reviewed July 29, 2014 via mobile

Mrs Faye was so friendly & helpful. We had our 7month old with us and she went over and beyond to make us feel right at home. The breakfast was great & valet parking was so convenient...a little pricey but very convenient. My husband also had a very good encounter with Clarence..says he was very professional and helpful. We would... More

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Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! WOW! It is wonderful to hear you had such a great experience with us! Both Faye and Clarence will be recognized for the service they provided to you and your family. We turly value your business and appreciate you staying with us! Ryan Frederick General Manager More

Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

Nice, big and clean rooms with a great kitchen. Bed was comfortable and service was great. Breakfast was convenient and offered lots of choices. The location was perfect if you need to be downtown; however beware of the many homeless people around the hotel. We were approached at the valet late at night by a man tapping on our window,... More

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Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for taking the time to review our hotel! It is great to hear you enjoyed our clean, comfortable and convenient hotel! I sincerely apologize for anything that occured outside of the hotel. I have sent your comments to the city. Thank you again for staying with us and we hope to see you again soon! Ryan Frederick General... More

houston, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 29, 2014

I Stayed at the Residence Inn this past weekend using points for the room. My first impression was not great because you valet at the courtyard but they send you around the street to get to the Residence Inn. That would be ok except there was a lot if 'sketchy' people just hanging out. And you had to walk through... More

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Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for taking the time to review our hotel! I sincerely apologize for your experience with us. We take extreme pride in providing world class service and clearly we did not show case that during your visit. I have already shared your comments with the team and the valet company to ensure this does not happen again. We truly... More

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Additional Information about Residence Inn Houston Downtown / Convention Center

Address: 904 Dallas Street, Houston, TX 77002
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston Downtown / Convention Center 3*
Number of rooms: 171
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Also Known As:
Residence Inn Houston Downtown Hotel Houston
Houston Residence Inn

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