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All 451 Houston hotels

Residence Inn Houston Downtown / Convention Center

3.0 of 5 Hotel   |   904 Dallas Street, Houston, TX 77002 (Downtown)
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73%
Ranked #138 of 451 hotels in Houston
A recent review
4 of 5 stars reviewed 4 days ago
mike o Louisville, Kentucky
  • Reviews (122)
  • Photos (38)
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  • Room tips (26)
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122 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Louisville, Kentucky
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is clean, staff is great, great breakfast,nice outdoor pool , great location about 10 15 minute walk to convention center. Monday, Tuesday , and Wednesday they put out hot food like meatloaf, potatoes, salad, and rolls along with pitchers of lite and dark beer, red and white wine, lemonade. A very nice treat. Some in our group had issues... More

Was this review helpful? Yes 1
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed everything about our hotel from the clean room to the complimentary breakfast and evening social! I sincerely apologize for anything you encountered while outside our hotel. I will be sharing your comments with HPD. We truly value your business and look... More

Louisville, Kentucky
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel just a few blocks from convention center with absolutely fantastic customer service. A booking service for our large group had reserved two queen bed efficiency rooms but the hotel only has one queen bed efficiencies with queen pullout. When we got to our room, our floors were also soaking wet floors from the overnight carpet cleaning. The... More

Was this review helpful? Yes
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! WOW! It is wonderful to hear how much you enjoyed your stay with us! The team, especially Lynn, will really enjoy hearing your comments! We truly appreciate you staying with us and look forward to seeing you again soon! Ryan Frederick General Manager More

San Mateo, California
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you are looking for a serviceable hotel in downtown Houston, the Residence Inn is a good one. It's convenient to the convention center, ball parks and downtown restaurants/bars. The help is friendly, the rooms clean, the beds comfortable and the breakfast pretty good - I especially liked the sliced jalapeños. My only complaint is that the pillows were shorter... More

Was this review helpful? Yes
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was wonderful to hear you enjoyed everything about our hotel from the brekfast to the clean/comfortable room to the frieldy service! We truly appreciate you staying with us and cant wait to see you again soon! Ryan Frederick General Manager More

Washington, DC
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was attending an event at the Convention Center. Probably a 10 minute walk. The Hilton next to the center was hopping but this location was very quiet. In fact, on Sunday night downtown Houston was absolutely dead. Like most Residence Inns, the room was big and roomy, kitchen, couch, chair, coffee table and a pretty good bed. I thought... More

Was this review helpful? Yes 1
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us! I wanted to let you know that we are renovating the building into a 3rd Marriott hotel and it will be opening March of 2015! We truly value your business and hope to see you again soon!... More

Fairfax, Virginia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed the facilities, cleanliness, and the room's spaciousness, along with the kitchen facilities (including a full size refrigerator with ice maker). In particular, the front desk were very friendly and greeting you on your arrival and departure. There are full hot breakfast and fresh fruit options available for hotel guests on the ground floor which are great and also daily... More

Was this review helpful? Yes
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for taking the time to review our hotel! We were thrilled to you chose to stay with us while in town for 6 nights for work! It is great to hear you enjoyed our clean and freindly hotel. We truly value your business and look forward to your next trip! Ryan Frederick General Manager More

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Purpose for staying was to attend business meetings. My experience was excellent. Front desk staff were very pleasant and helpful at during check in and responsive to any questions I raised. The room was very quiet and allowed for a good sleep. Room facilities were all what I needed and functional. Very good value.

Was this review helpful? Yes
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you chose to stay with us while in town for business and you found our hotel to be a great value! We truly value your business and look forward to seeing you again soon! Ryan Frederick General Manager More

San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I stayed at the Residence Inn for a one night stay to see the Houston Astros play the LA Angels at Minute Maid Park. We are loyal Marriott members and our choice to stay at the Residence Inn downtown near the convention center did not disappoint. We were warmly greeted by the valet representative and front desk... More

Was this review helpful? Yes 2
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! We were thrilled you chose to stay with us while in town for an Astros game! It was great to hear you enjoyed everything about our hotel and recognized some of out team members. We truly value your business and look forward to your next visit! Ryan Frederick... More

Farmingdale, New Jersey
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 7, 2014

Not a bad experience here overall. When I first got to the room - I noticed it was slightly dirty - but, I am very particular about that - and have seen a lot worse. There was one broken and completely unusable lamp - and another lamp that had no working light bulbs. I took the light bulbs out of... More

Was this review helpful? Yes
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us, everything from the extremely helpful service to the convenience between our 2 historic buildings. Thank you again for staying with us! Come back and see us. Ryan Frederick General Manager More

Plano, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed June 5, 2014

Where do I start? The awkward/dangerous "valet" parking where you leave your car at the Courtyard entrance THEN walk around the building to the front entrance of the Residence OR the raw sewage aroma emitting from the streets OR when opening the sheets for the pull out bed and finding them dirty and stained. No ice makers, however the in-room... More

Was this review helpful? Yes
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you for taking the time to review our hotel! I sincerely apologize for the experience you has with us. I can assure you cleanliness is not a normal occurence for us as we take extreme pride in providing a very clean hotel and room. I will share your comments with our housekeeping team to ensure this is never an... More

Seattle, Washington
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 3, 2014

I travel frequently to Houston on business and I decided to stay at the Residence Inn due to its close proximity to my office. As the other reviews state there are a lot of "street people" that hang out outside the hotel but the hotel is also next to the Police Department so there didn't seem to be any issues.... More

Was this review helpful? Yes
Ryan F, General Manager at Residence Inn Houston Downtown / Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I am working very closely with HPD on their Task Force to help with the item you mentioned outside our hotel. Thank you again for staying with us and we look forward to your next visit! Ryan Frederick General Manager More

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Additional Information about Residence Inn Houston Downtown / Convention Center

Address: 904 Dallas Street, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston Downtown / Convention Center 3*
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Also Known As:
Residence Inn Houston Downtown Hotel Houston
Houston Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#112 Business Hotel in Houston #138 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Houston Downtown/Convention Center is located in the heart of downtown, within walking distance of Minute Maid Park, the George R. Brown Convention Center, and the Theater District. This great location also provides a quick commute to NRG Stadium, Toyota Center, and the Museum District on the Metro Light Rail. The spacious suites are 50% larger than standard hotel rooms, and are highlighted by separate living and sleeping areas, HD TVs, fully-equipped kitchens, and newly-renovated bathrooms. Extended stay guests will enjoy thoughtful amenities including valet and self-parking, a free downtown shuttle, and a complimentary breakfast buffet offering a selection of hearty oatmeal, scrambled eggs, and freshly-made Belgian waffles. Maintain your active lifestyle with a workout in the newly-renovated fitness center, and the heated outdoor pool and whirlpool provide the ideal atmosphere for a relaxing afternoon in the sun. The Residence Inn Houston Downtown/Convention Center has the perfect combination of location and amenities to make it one of the top downtown hotels. ... more   less 
Number of rooms
171

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