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Courtyard Houston Downtown/Convention Center

3.0 of 5 916 Dallas Street, Houston, TX 77002
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Courtyard Houston Downtown/Convention Center
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Courtyard Houston Downtown/Convention Center
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156 reviews from our community

Traveler rating
    30
    59
    51
    11
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
35 reviews 35 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As a Marriott fancy pants I and unfazed by so many aspect of hotels did not expect much from a high turn over hotel. First-Staff is great, friendly and fun. Suggestions to management have maps of downtown and eateries preprinted and give to everyone on check in. Valet- I know it is outsourced but they are great and fast, a... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! We also appreciate the feedback and we will use it to improve our service expereince. Have a wonderful day! Ryan Frederick General Manager More

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Guys and Gals ... this place was great. Awesome staff, great workout room, sweet rooftop pool ... nice room and great food! Cool location to some nice bars and nightlife! I came in for work on a Friday night and the staff let me know exactly where to go to get a nice drink and some food. They were spot... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! WOW! We are thrilled to hear you enjoyed your stay with us and our extermely friendly team! We truly appreciate your business and look forward to your next visit! Ryan Frederick General Manager More

Bartlett, Tennessee
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If it were not for the efficiency and friendliness of the staff, this location would have been lower than 3 stars. They consistently went over and above in willingness to help and giving us a 4 or 5 star experience. Unfortunately they could not overcome the often large group of "characters" near the entrance that were either waiting at bus... More

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Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for the great feedback! It is wonderful to hear you enjoyed our very freindly team and clean hotel! I sincerly apologize for any experience you had outsde of our hotel. I am working very closely with the city and HPD to improve this. We truly apprecaite you staying with us. Have a great day! Ryan Frederick... More

NYC
Top Contributor
67 reviews 67 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

As noted really just another Courtyard but yes the staff was very friendly. I am a walker so on the cab ride in I asked the cabbie about the neighborhood of the hotel and his response was "be careful". I asked the front desk clerk the same thing and he said "stay off Main St. at night". Well the hotel... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! I also wanted to inform you that I am working very closely with the city to resolve the issue you described. We truly appreciate you staying with us and look forward to your next visit. Ryan Frederick... More

State College, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is part of a building that houses two Marriott hotel brands (Residence Inn/Courtyard) and will soon have a third. I suggest keeping this in mind when booking (don't forget to compare prices...it's the same building). The room was a bit tired looking with a sticking curtain and a thermostat that seemed to only vaguely have a relationship with... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us, especially the excellent staff! I will be sure to share your comments with the team, they will be thrilled to hear them! We truly appreciate your business and look forward to your next visit! Ryan Frederick General... More

Vancouver, B.C., Canada
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's just a basic Courtyard hotel--nothing special. But the staff are friendly and always made me feel welcome. The internet worked well, and the public areas and room were clean and functional. One major gaffe: A business associate delivered a small package for me during my stay. Whatever hotel staffer took it to my room ignored a cardinal rule of... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed our frienldy team and that they made you feel welcome! We truly appreciate your business and look forward to your next visit. Have a wonderful day! Ryan Frederick General Manager More

Houston, Texas
Top Contributor
104 reviews 104 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We made a last minute booking on another website. This hotel was one of their "mystery deal." In other words, we went ahead and just booked a 3 star hotel downtown. We were staying the night after a late night party vs. driving home. The hotel has a GREAT location. It's right across the street from the train--which gives you... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! We were thrilled you chose to stay with us while in town visiting! It is great to hear you enjoyed our hotel. We truly appreciate your business and look forward to your next visit. Ryan Frederick General Manager More

Vinton, Louisiana, USA
Contributor
18 reviews 18 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 18, 2014

stayed 2 nights on business. Valet parking is $25 per day. Good location with lots of restaurants. McDonald's, Subway, and Starbucks within very close walking distance. Hotel was clean, room was very clean. Water pressure on 5th floor was very good. I stayed in room 519 and it was very spacious. Refrigerator and coffee pot. However I only had coffee... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed our very clean hotel and our location! We were honored you chose to stay with us while in town for business. We truly appreicate your business and look forward to your next visit! Ryan Frederick General Manager More

Grapevine, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 7, 2014

We stayed only 1 night on a Friday. We walked to a nice restaurant on Caroline and to the House of Blues. The location is fantastic. The room had a lot of character. The entry way was unusual but cool. The parking was ridiculous, even for downtown, at $28. Other than that, I recommend highly. I love Marriott

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us and found our location convenient to House of Blues. I did want to let you know that our valet cost is the lowest of the Downtown Hotels. Thank you again for staying with us and we look... More

LaPlace, Louisiana
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2014

We stayed at the Courtyard over the Labor Day weekend, when LSU and Wisconsin played in town. The hotel was busy with people coming and going. The front desk was friendly and pulling for what ever teams fans was checking in. We had requested a room with a King bed and sofa bed and when we got into our room... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us while you were in town for the LSU/Wisconsin Football Game! We truly value your business and look forward to your next visit! Ryan Frederick General Manager More

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Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas Street, Houston, TX 77002
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
Number of rooms: 191
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Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown
Houston Courtyard
Houston Marriott

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