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Courtyard Houston Downtown/Convention Center

#171 of 481 Hotels in Houston
GreenLeadersGold level
3.0 of 5
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916 Dallas Street, Houston, TX 77002
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Courtyard Houston Downtown\/Convention Center
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218 Reviews from our TripAdvisor Community

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Marrero, Louisiana
Level Contributor
4 reviews
3 of 5 stars Reviewed December 23, 2015

The hotel is nice overall. The rooms are updated and clean, and the desk and cleaning staff are friendly. My one issue with the hotel itself occurred at 3:30am on the night before my conference presentation - the desk attendant called my room because someone was asking about someone with my first name. I was asleep and ignored the phone... More 

Helpful?
Thank danielle504
jjdru429, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for your review and feedback. We appreciate the kind words about the staff and the hotel. I am sorry for the incident that took place and I know my manager shared your feedback already after he spoke with you. I will make sure to remind the team as well. Almost every hotel in the downtown area has security... More 

Corpus Christi, Texas
Level Contributor
192 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 22, 2015

This hotel is in a great location in downtown Houston. There is a lot of construction around the hotel so keep that in mind. Many restaurants are in walking distance. The room was very spacious and well appointed. This was definitely a good value.

Helpful?
Thank sstexasham
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

Houston is undergoing so much construction. One can barely tell the courtyard is back there in on the corner of Dallas Street behind the Starbucks. It's really perfectly nice and clean and the staff is amazing. The property offers a nice gym and rooftop pool/hot tub that is fun.

Helpful?
Thank Emily M
Villach, Austria
Level Contributor
223 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed December 14, 2015

We really enjoyed our stay, everything was excellent. Actually, we don't remember that we were ever treated that good and friendly as in this hotel. Magaly and her colleague were exceptionally good! Strongly recommending this hotel!

Helpful?
Thank Milan L
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

I Stayed 2 days here. The Hotel is located @ City Center and close To Tram and Convention Center. The rooms a big and very nice Interieur , nice bed and flat Screen also free wifi. Direct USB charging Possibilty also there! The Hotel offers Swimmingpool and Gym The staff @ Rezeption is very helpful and find solutions for all... More 

Helpful?
Thank Sven K
Austin, Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Neat historic building. Hotel caters to convention business. Roads are under major repair outside hotel so use cation coming in. Room was great, newly appointed furniture and amenities Staff was great at the front desk. Walking distance to convention center. Avoid pre pay option on Marriott.

Helpful?
Thank SBByler
Whitby, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 11, 2015

During my visit in September the hotel was being renovated and the street surrounding the hotel were under construction. Aside from those inconveniences, I did have a newly renovated room with a great view. The roof top pool, hot tub and exercise rooms were clean and accessible. Located downtown, there is much within walking distances from parks, to shopping and... More 

Helpful?
Thank Pamela J S
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2015

Absolutely excellent service! I had a minor problem with the printer (ink was running out) at their business center, upon reporting it to the front desk they had 3 employees working on it! Although they did not have a replacement cartridge they found a way to put several different parts of another ink cartridge together to make it work. The... More 

Helpful?
Thank Martynas K
Southern NJ
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed October 30, 2015

I am a long time Marriott user and am close to being a Patinum member fir life. I have stayed in this hotel many times before for business and pleasure without issue but this trip I noticed that the staff has changed since met last visit. Apparently not for the better. First- the check in clerk ( and clerk is... More 

Helpful?
Thank javagirl29
Ryan F, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! We definitely value your feedback! I want to personally apologize for the inconveniences you've encountered during your stay. I assure you, I will look into these issues with the rest of our hotel leadership. We pride ourselves on be friendly and accommodating so it's disappointing to see we... More 

Houston, Texas
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 27, 2015

Stayed here over the weekend to be close to work due to the bad weather. Really cool that the hotel is using the old Humble Oil Building. Wish they had found a way to incorporate some historic elements into the lobby. Rooms are comfortable and clean, though if you face Main St you probably will hear the occasional passing of... More 

Helpful?
Thank bmmartino
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