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Courtyard Houston Downtown/Convention Center

3.0 of 5 916 Dallas Street, Houston, TX 77002
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Courtyard Houston Downtown/Convention Center
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Courtyard Houston Downtown/Convention Center
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164 reviews from our community

Traveler rating
    33
    62
    53
    11
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Porto Alegre, RS
Top Contributor
216 reviews 216 reviews
33 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very confortable hotel in the Main Street on the corner of Dallas St, where you easily access everything in downtown walking or by train. Breakfast served apart but in the main hall, a Starbucks inclose and other amenities. Excelent service. Parking. Four blocks from Toyota Center. Free wifi everywhere.

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! We look forward to your next visit. Ryan Frederick General Manager More

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Spent 3 nights there for a sports weekend with some friends. Staff were very friendly and helpful. Rooms were clean. The only caveat is the area the hotel is situated in. Vagabonds lurk just outside the hotel. It didn't bother me as all cities have this problem including the one I live in. Would recommend others to stay there.

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! We were thrilled you chose to stay with us and had a wonderful experience. We truly value your business and look forward to your next visit. Ryan Frederick General Manager More

Austin, TX
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent two night here for the International Quilt Show. Everything was better than expected and staff was the tops, so friendly and helpful. Rooms were clean and comfortable and it looked like hotel had been recently renovated. Excellent location - not too close to convention center but close enough to walk. Breakfast in the lobby was very good (not included)... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! We were thrilled to be your host while you were in town for the Quilt Fest! It is wonderful to hear you enjoyed your stay with us. We look forward to your next visit. Ryan Frederick General Manager More

Carle Place, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I come here a lot, and I think I may have reviewed this hotel before. I think I have stayed more nights in this hotel than any other in my life, with the possible exception of one in London. So obviously, I like it. But two things: my hair dryer died, which happens. But when I told the front desk... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you have stayed with us more than any hotel in your life! We truly appreciate the business and value your loyalty. I sincerely apologize for the hari dryer and hot tub issues you expereinced. Both of these are not normal for us as... More

Fort Worth
Top Contributor
151 reviews 151 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Large comfortable room in older building. Friendly staff. Definitely a business hotel. Thermostat on HVAC was optimistic but that's pretty standard nowadays. Water pressure is mediocre. Would have given 4 stars except for the price. I know downtown Houston is high but this was a pretty good $150 hotel for $290.

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us. We appreciate you choosing us and look forward to your next visit! Ryan Frederick General Manager More

Farmingville, New York
Top Contributor
58 reviews 58 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and Comfortable - the staff was friendly and accommodating. I had a corner room with city view which was spacious and comfortable. I booked two queens and looks like I got a queen and a pull out couch with full mattress which was fine for our needs this trip so we didn't take the matter up with anyone. Wifi... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us! We truly value your business and look forward to your next visit! Ryan Frederick General Manager More

Senior Contributor
35 reviews 35 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 20, 2014

As a Marriott fancy pants I and unfazed by so many aspect of hotels did not expect much from a high turn over hotel. First-Staff is great, friendly and fun. Suggestions to management have maps of downtown and eateries preprinted and give to everyone on check in. Valet- I know it is outsourced but they are great and fast, a... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! We also appreciate the feedback and we will use it to improve our service expereince. Have a wonderful day! Ryan Frederick General Manager More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

Guys and Gals ... this place was great. Awesome staff, great workout room, sweet rooftop pool ... nice room and great food! Cool location to some nice bars and nightlife! I came in for work on a Friday night and the staff let me know exactly where to go to get a nice drink and some food. They were spot... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! WOW! We are thrilled to hear you enjoyed your stay with us and our extermely friendly team! We truly appreciate your business and look forward to your next visit! Ryan Frederick General Manager More

Bartlett, Tennessee
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 19, 2014

If it were not for the efficiency and friendliness of the staff, this location would have been lower than 3 stars. They consistently went over and above in willingness to help and giving us a 4 or 5 star experience. Unfortunately they could not overcome the often large group of "characters" near the entrance that were either waiting at bus... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for the great feedback! It is wonderful to hear you enjoyed our very freindly team and clean hotel! I sincerly apologize for any experience you had outsde of our hotel. I am working very closely with the city and HPD to improve this. We truly apprecaite you staying with us. Have a great day! Ryan Frederick... More

NYC
Top Contributor
67 reviews 67 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 17, 2014

As noted really just another Courtyard but yes the staff was very friendly. I am a walker so on the cab ride in I asked the cabbie about the neighborhood of the hotel and his response was "be careful". I asked the front desk clerk the same thing and he said "stay off Main St. at night". Well the hotel... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! I also wanted to inform you that I am working very closely with the city to resolve the issue you described. We truly appreciate you staying with us and look forward to your next visit. Ryan Frederick... More

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Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas Street, Houston, TX 77002
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
Number of rooms: 191
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Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown
Houston Courtyard
Houston Marriott

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