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Courtyard Houston Downtown/Convention Center

#174 of 473 Hotels in Houston
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916 Dallas Street, Houston, TX 77002
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1 room 1 guest
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Courtyard Houston Downtown\/Convention Center
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203 Reviews from our TripAdvisor Community

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Traveler rating
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    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This hotel is conveniently located with several restaurants both sit down and fast food within walking distance. The only problem is that right now there is construction surrounding almost the entire block. Since it's right by the railway, it's a little noisy at times. The hotel itself is great. There were a few furniture upgrades since the last time I... More 

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Tampa, Florida
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Having checked in earlier in the day and been told my room wasn't yet available but to leave my bag, I was horrified upon my return late that night to be informed they were booked and that they were going to "walk" me to another hotel, some 5-6 blocks away. Even more appalling was being told I could check in... More 

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Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel, I want to apologize for the many issues you'v experienced in our hotel. I assure you due to our renovation in and around downtown this is not a normal occurrence but I completely understand your frustration for the whole situation. I hope if you are ever in the... More 

Travelers are raving about these Houston hotels

Altoona, Wisconsin
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked a room with Springhill suites, and weeks later they emailed me to say it would not be opened and I would have to stay in Courtyard (same price). The hotel had great front desk staff. Now let me list the problems. 1. The rooms need remodeling (patches on walls). 2. The hot tub was luke warm all weekend... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I sincerely apologize for the issues you encountered at our hotel, I can assure you these are not normal for us and I have taken personal action to ensure this does not happen again. We truly value your business and hope you will come back and give us... More 

Chadds Ford, Pennsylvania
Level Contributor
144 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

THis is a great central location to access the convention center, downtown oil and investment companies and many restaurants. THere can be some homeless in the area but they are all good people but sometimes eccentric. THey are all mostly on main street due to the free metro line. THis is one reason the building is in lockdown after dark.

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Kansas City, Missouri
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was at a convention in the Downtown Area and I reserved this hotel using points. They allowed me to add a persons name to my reservation so they could check in early. Additionally, they gave me keys to the room with securing a creditcard for incidentals. They caught that error on day 2 and we provided a card. There... More 

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San Antonio, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 23, 2015

I stayed at this hotel for one night as I was in town to attend a concert. My niece stays in Houston but we wanted to walk to the Toyota center and this place allowed us to do that. I was thankful to the people at the Valet desk that told us that we could park across the street for... More 

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Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I sincerely apologize for the issues you found in the room, I can assure you this is not normal for us and I am glad to hear we moved you to a different room. I will personally follow up to find out what happened and make sure it... More 

London, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 21, 2015

This hotel is well located if you are in downtown Houston on business. The staff are pleasant and the bistro has ok food if you don't want to walk a couple of blocks in search of the better restaurants. The reason for mentioning the walk is because the location can seem a bit isolated in the evening. This tends to... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us while in town for business! We look forward to your next visit. Ryan Frederick General Manager More 

New York City, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 20, 2015

I stayed here while I was in town for a conference for a weekend. I was only there from Friday to Monday morning but I was more than pleased. First thing was how they greet you upon arrival. There wasn't one person I ran into that didn't have the most pleasant attitude ! The woman I checked in with ensured... More 

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Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! I wanted to let you know we are currently remodeling our rooms and I think you will be very impressed with our new look! Ryan Frederick General Manager More 

Level Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 19, 2015

Typical quality of a Marriott courtyard.. Good location for going to Astros game. House of Blues is between hotel and stadium. Very nice staff, clean rooms, what more is there to say. I think valet parking is required.. But check on that as it is downtown and other parking may be limited.

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us while in town for an Astros Game! We truly value your business and look forward to your next visit. Ryan Frederick General Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 16, 2015

I have stayed at this hotel over a dozen times because it is in the perfect location downtown for me. When I am in town for business I have clients scattered around the area so this a central location. Plus getting on and off the various highways is fairly easy here and the surrounding area is easy to navigate compared... More 

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us! We truly value your business and appreciate you staying with us. Ryan Frederick General Manager More 

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