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Courtyard Houston Downtown/Convention Center

#162 of 461 Hotels in Houston
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916 Dallas Street, Houston, TX 77002
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Courtyard Houston Downtown/Convention Center
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Courtyard Houston Downtown/Convention Center
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175 reviews from our community

Traveler rating
    36
    66
    55
    13
    5
See reviews for
22
17
21
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wyoming
Top Contributor
82 reviews 82 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Only Marriott would have the incredible wisdom to sell guests popcorn in there little store knowing full well that their room actually has no microwave to pop the popcorn in. Now that is a marketing stratey an MBA must have thought up. Other than that, the rooms are way over priced for a courtyard style hotel even if it is... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I sincerely apologize we don't have microwaves in the rooms however we have a microwave in the market so guests can make the popcorn and take it back to their rooms. We wanted to offer a home away from home snack. We truly value your business and hope... More 

Splendora, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this location many times over the last 3-4 years and I have never had any complaints. We live about an hour north of the city and this is always our go-to place for any events in Houston such as concerts, company holidays parties, etc. Our most recent stay on Saturday, February 28th was to attend the... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! I was thrilld to hear you enjoyed your stay with us and that we are your go-to place to stay when in town for concerts and events at NRG Stadium. We know you have a lot of options and we appreciate you choosing us! Ryan Frederick General Manager More 

Worthing, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 2 nights on business and found the hotel ideally located in downtown Houston with excellent transport links. The hotel staff are very friendly and helpful. My room was on the 8th floor and was a corner room that had an extra wide bed. I mention this because this was the most comfortable mattress that I have... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us! Everything from the most comfortable bed you have ever slept in to the very fast internet! We truly value your business and look forward to your next visit! Ryan Frederick General Manager More 

Plano, Texas
Top Contributor
51 reviews 51 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 22, 2015

Stayed here just one night for an overnight business meeting. Location was good as several restaurants were nearby. My room was very large and comfortable (see comments on room selection), and check-in staff was very friendly and helpful. Would stay again.

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us! We truly appreciate your business and look forward to y our next visit. Ryan Frederick General Manager More 

Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 22, 2015

Stayed her for two weekday nights on business in mid February, 2015. Nothing particularly good or bad about the stay. Price seemed high ($340 plus taxes) for what you got but I'm not familiar with prices in the Houston area so can't say for sure. Observations below: Property and arrival: In an older, eight story or so building that they... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for the great feedback! I was excited to hear you enjoyed your stay with us and we look forward to your next visit! Ryan Frederick General Manager More 

Austin, Texas
Top Contributor
200 reviews 200 reviews
16 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed February 17, 2015

This hotel is slowing undergoing renovations so when it is finished everything is going to be much nicer. That being said our stay was quite nice. The rooms are good size, they are very quiet, and the beds are comfortable. The hotel is conveniently located near everything if you have a car. Now the subject of the car is the... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time for reviewing our hotel. It is great to hear you enjoyed your stay with us. We truly appreciate your business and look forward to your next visit. Ryan Frederick General Manager More 

Welling, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 1, 2015

I stayed here for 6 nights with 9 colleagues on a business trip. Very Clean hotel and the staff were all very polite. The rooms were large and the bed very comfortable. This hotel also had a gym which was great too. I used it every morning at 06:00 for 45 mins. The gym had everything you needed. The bar... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us while here for 9 months on business! We sincerely appreciate you choosing us and look forward to your next visit! Ryan Frederick General Manager More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 20, 2015

I was surprised and disappointed to learn upon check-in that the restaurant was closed. This should have been disclosed ahead of time given the cancellation fee's if I had wanted to change hotels. The rate charged is excessive for this type of property; to charge a full rate but not offer a full service hotel is downright wrong. In order... More 

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel. I was thrilled to hear you enjoyed how clean our hotel was and the location! We truly value your business and look forward to your next visit. Ryan Frederick General Manager More 

Oswego, Illinois, United States
1 review
5 of 5 stars Reviewed January 15, 2015

As a business traveler i was very happy with this Courtyard hotel overall. The staff made me feel very welcome when I arrived and each pass through the lobby. The room was good size with ample work and relaxation space, and very clean. Check-in and check-out were speedy, and the front desk provided me with a free beverage when i... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed our clean and friendly hotel! We truly value your business and look forward to your next visit. Ryan Frederick General Manager More 

Senior Contributor
28 reviews 28 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 14, 2014

I stayed here with the family for a weekend get-a-way and found this place to be quite nice and comfortable. The staff was very friendly and attentive to all of our needs. There's a lot of restaurants and even some shopping in the area. I have to be honest here, I booked this place by mistake, as I was suppose... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for staying with us while in town shopping in the Galleria! We are thrilled to here you enjoyed your stay with us and look forward to your next visit! Ryan Frederick General Manager More 

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