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All 451 Houston hotels

Courtyard Houston Downtown/Convention Center

3.0 of 5 Hotel   |   916 Dallas Street, Houston, TX 77002 (Downtown)
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57%
Ranked #171 of 451 hotels in Houston
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A recent review
5 of 5 stars reviewed 1 week ago
AlabamaGirl06092012 Birmingham, Alabama
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146 people have reviewed this hotel

Traveler rating
    27
    56
    47
    11
    5
See reviews for
21
14
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66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Birmingham, Alabama
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

As my title states, never in my 9 years of traveling have I ever encountered such Excellent service! From Valet to check out I have literally been blown away. I had to travel to the downtown Houston area for medical reasons; the visit due to my health. Valet: Upon arrival I noticed I was very low on gas. Im not... More

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for the great feedback! It is wonderful to hear that our team displayed genuine care and left you with a lasting impression! We look forward to your next visit! Ryan Frederick General Manager More

Spring, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a large family group stay at this hotel for two nights of wedding festivities in downtown Houston. The staff is incredible! Every one of them was so helpful, so friendly and so willing to go out of their way to make our family feel welcome and comfortable. From valet to bell service to front desk to housekeeping, this... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! Wow! I was thrilled to hear you found out team to be incredible! I will make sure they see your comments and recognize them for showing genuine care during your stay. We look forward to your next visit! Ryan Frederick General Manager More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a wonderful night at the hotel. Was celebrating a birthday in downtown Houston and didn't want to make the drive home. The bed was fantastic and extremely close to the venue we were visiting. Only improvements would be easier access to leave the hotel by foot - the gate we wanted to leave from remains locked and we could... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us while in town for a birthday party! We truly appreciate you staying with us and look forward to your next visit! Ryan Frederick General Manager More

SLC
Top Contributor
93 reviews 93 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just a quick stop so didn't experience much other than a short night in the room. Desk staff was nice, room was good. The valet area is very small so had to wait a bit to get into the hotel but it wasn't a big deal, -just a busy time. i will stay here again when needing to stay downtown... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed your stay with us while in town for a short tiime! We truly value your business and look forward to your next visit! Ryan Frederick General Manager More

Houston, Texas
Top Contributor
67 reviews 67 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 21, 2014

My husband and I live 20 miles away and had concert ticket at the House of Blues and decided to make a day of it. We checked in around 3 and the front desk guy was very nice and helpful and moved us from the 4th floor to the 8th when we asked for a higher floor. The hotel has... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! WOW! It is wonderful to hear how much you enjoyed your home away from home while in town for a concert at the Houst of Blues! The team takes a lot of pride in providing genuine service to every single guest, they will be thrilled to read your... More

San Antonio, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2014

Homer was extremely helpful and I cannot thank him enough. He works at the front desk and when there was a reservation that I made accidentally he canceled it without penalty even though it was past the cancelation policy date. That is what I call customer service. Thank you Homer

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you recieved excellent customer service from Homer! We look forward to you staying with us in the future. Ryan Frederick General Manager More

McKinney, Texas
Top Contributor
161 reviews 161 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 11, 2014

This is another Marriott property that has undergone an upgrade of late. I last stayed here on business about 9 years ago, so I'm not sure how recent it has been. Just the same, the renovation to the historic Humble Oil Company Building is impressive. The decor feels more akin to a full Marriott JW or Renaissance property. Note that... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to reivew our hotel! I was thrilled to hear you enjoyed your stay with us! We agree the renovation is a great addition to the wonderdul service our team works extremely hard to provide to each and every guest. We truly value your business and look forward to your next visit! Ryan Frederick General... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 11, 2014

The hotel itself was fine. What you might expect from a Courtyard. It was clean and the staff were VERY friendly...almost aggressive at times. The problem I had with the hotel was it's location. It seems to attract lots of homeless people that hang around outside the gates. While I am not an elitist in any way, it was not... More

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! It is great to hear you enjoyed the hotel and our very friendly team! I sincelrey apologize for any experience you had outside of our hotel. I will be sharing your comments with HPD and the City of Houston. Thank you again for styaing with us and we look forward... More

Dallas, TX
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 9, 2014

Stayed here with family for the weekend. Hotel is average and basic but a good deal for being downtown. Staff is friendly. Rooms were clean. Bed was comfortable. Remote didn't work but they replaced it right away. Parking is an issue. They charge for parking which is $28 overnight. There is parking garage (not part of the hotel) just a... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed our clean and friendly hotel! I wanted to let you know that we have the most competitive price for valet of the Downtown hotels. We truly value your business and look forward to your next visit! Ryan Frederick General Manager More

Chestertown, Maryland
Top Contributor
66 reviews 66 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 29, 2014

I've stayed at the Courtyard in Houston several times now, as it is near our offices and good dining. Hotel is nice and service at the restaurant for breakfast has been good. Rooms are pretty much standard fare.

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for takng the time to review our hotel! I was thrilled to hear you enjoye our hotel for the service and our Bistro for breakfast and dinner! We truly value your business and looke forward to your return Ryan Frederick General Manager More

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Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas Street, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
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Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown
Houston Courtyard
Houston Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Houston #171 Spa Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Courtyard Houston Downtown/Convention Center features a neo-classical exterior, polished rose marble and the original brass elevator doors original of the 1921 Humble Oil Building, and has been fitted with modern amenities including free property-wide WiFi and easy access to news, weather and travel information via the touch-screen GoBoard(R). The lobby experience is highlighted by the Bistro offering guests a healthy breakfast menu in the morning and dinner service with craft beer and wine in the evenings. This downtown hotel is within walking distance to Minute Maid Park, the George R. Brown Convention Center, and Toyota Center, and is only a short ride on the Metro Light Rail from NRG Stadium and the Museum District. Guests are sure to enjoy thoughtful amenities including valet parking and a local shuttle service. The guest rooms are highlighted by HD TVs and plush bedding, and select rooms offer stunning downtown views. With over 2,700 sq. Ft. Of flexible event space, this hotel also provides a great venue for hosting business meetings downtown. With its classic appearance and state-of-the-art amenities, the Courtyard Houston Downtown stands out among downtown Houston hotels. ... more   less 
Number of rooms
191

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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