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All 447 Houston hotels

Courtyard Houston Downtown/Convention Center

3.0 of 5 Hotel   |   916 Dallas Street, Houston, TX 77002 (Downtown)
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Ranked #197 of 447 hotels in Houston
A recent review
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129 people have reviewed this hotel

Traveler rating
    20
    51
    42
    11
    5
See reviews for
17
13
17
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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New York
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Check-in was fast and friendly and the valet was efficient (although I only needed to retrieve my car one time during an early checkout). It seems as if this hotel has had valet problems in the past, but it worked out fine for me, although the $30 fee is pricey. The rooms were very clean and the bed comfortable, but... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! It was great to hear you enjoyed your stay with us, espcieally our newly renovated fintess center! We truly value your business and look forward to your next visit! Ryan Frederick General Manager More

Carle Place, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have probably spent more nights at this hotel than any other in the US. And finally, they knocked down the wall on the tiny workout area and expanded it significantly. Well done! I realize that exercise areas at Courtyards are always small, but they don't absolutely have to be. Finally, they have made this one decent. As far as... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I am thrilled you like our newly expanded fintess center will all brand new equipment! We truly value your business and thank you for always choosing us! Ryan Frederick General Manager More

Raleigh, North Carolina
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not a bad place to stay in Downtown Houston when you're traveling through... Rooms are well appointed and the lobby was quite nice. Service in the restaurant was slow, but that's to be expected when a restaurant is slammed. Check in was friendly which is always nice. Never stayed in Houston before, so I can't compare to the competition. --... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed our clean and friendly hotel! We are actually the former Humble Oil corporate office that was converted to both Marriott properties. I sincerely apologize for the valet delays you expereinced. This is not normal for us and we have taken action... More

Langhorne, Pennsylvania
Top Contributor
307 reviews 307 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a nice stay at the CY Downtown. It's in a good location. The staff greeted me warmly. Check -in was very smooth. These are typical CY rooms and typical CY breakfast. The breakfast area worked out nicely for a 6:30 AM breakfast. I will stay here again.

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! I was thrilled you enjoyed our clean and frienldy hotel! We look forward to your next visit! Ryan Frederick General Manager More

Annapolis, Maryland
Contributor
17 reviews 17 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I got there on Friday afternoon and noticed immediately that the area was full of homeless people. Girl at the front desk was rude at check in and I went to my room. It was super clean and comfortable, the bed was great, there was a little fridge too. The view was toward the middle of the hotel. There was... More

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Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! It was great to hear you enjoyed your clean and comforatable room and also used the Metro Rail to get to and from Reliant Center. I sincerely apologize for the issues you expereinced while staying with us. I can assure you these are not normal for us and I hope... More

Lorena, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

My family stayed here 2 nights for a volleyball tournament at the GRB convention center. Upon check in, the staff and valet were very friendly and informative. The next morning, it took over 10 minutes for someone to finally answer the phone at the front desk. When the lady finally answered, I asked for my car to be pulled around... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! We are glad you chose to stay with us while in town for a volleyball tournament! I sincerely apologize for the long wait the first morning for valet. This is not at all normal for us and I have already taken action to ensure this doesnt happen again.... More

Wisconsin
Top Contributor
62 reviews 62 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a nice place to stay. I just stayed overnight but I had a long wait the next day staff let me have a late check out. I went to lunch and then back to the hotel, they hadn't cleaned the room yet so they let me go back up and take a nap! Very nice. I walked to... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us while in town for an event at Jones Hall. We look forward to your next visit! Ryan Frederick General Manager More

Sunnyvale, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Check-in was fast (< 5 min), due to there not being a line and a competent receptionist. I parked my rental car at a Central Parking garage for $10 / day nearby which I thought was very affordable. Aside from the construction nearby that delayed my arrival at the hotel (which wasn't the hotel's fault), my experience was very pleasant.... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed your stay with us everything from a speedy check-in to friendly Bistro team! We look forward to your next visit! Ryan Frederick General Manager More

Senior Contributor
38 reviews 38 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I meet this review with mixed feelings. First, the hotel met my our family needs on a recent visit. It is conveniently located to the light rail system, the downtown tunnels, sporting venues and convention center. The staff was great and the rooms inviting. This building is the old Humble Building built in 1921. It was a nostalgic trip for... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! I was thriled to hear you enjoyed your stay with us and that your father used to work in the building when it was Humble Oil! However, I sincerley apologize for long wait time with our valet. This is not normal and I have addressed the issues to ensure this... More

Monterrey, Mexico
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is in a very good location just in downtown and not so far from the Convention Center, there are many restaurants around, the only down size is the fact that going to the mall if you don't have a car it is a bit far from there but it is ok you can take the bus. But in... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed your stay with us! We truly value your business and look forward to your next visit! Ryan Frederick General Manager More

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Additional Information about Courtyard Houston Downtown/Convention Center

Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard By Marriott Houston Downtown Hotel
Courtyard Houston Downtown
Courtyard Houston
Houston Courtyard
Houston Marriott
Address: 916 Dallas Street, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #197 of 447 hotels in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
Official Description (provided by the hotel):
Old-style luxury and new technology converge at the Courtyard Houston Downtown/Convention Center. Enjoy the historical ambiance of the 1921 Humble Oil Building's neo-classical exterior, polished rose marble and original brass elevator doors with all the modern conveniences, including free property-wide WiFi and easy access to news, weather and airport conditions via the touch-screen GoBoard®. The The lobby experience is highlighted by the Bistro offering guests a healthy breakfast menu in the morning and dinner service with craft beer and wine in the evenings. This downtown hotel is within walking distance to Minute Maid Park, the George R. Brown Convention Center, and Toyota Center, and only a short ride on the Metro Light Rail from Reliant Park and the Museum District. Guests are sure to enjoy thoughtful amenities including valet parking and a local shuttle service. The guest rooms are highlighted by HD TVs and plush bedding, and select rooms offer stunning downtown views. With over 2,700 sq. ft. of flexible event space, this hotel also provides a great venue for hosting business meetings downtown. With its classic appearance and state-of-the-art amenities, the Courtyard Houston Downtown stands out among downtown Houston hotels. ... more   less 
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