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All 451 Houston hotels

Courtyard Houston Downtown/Convention Center

3.0 of 5 Hotel   |   916 Dallas Street, Houston, TX 77002 (Downtown)
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57%
Ranked #175 of 451 hotels in Houston
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
ChefCookieD Houston, Texas
  • Overview
  • Reviews (142)
  • Photos (28)
  • Amenities
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  • Room tips (13)
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142 people have reviewed this hotel

Traveler rating
    24
    56
    46
    11
    5
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20
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64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Houston, Texas
Top Contributor
60 reviews 60 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I live 20 miles away and had concert ticket at the House of Blues and decided to make a day of it. We checked in around 3 and the front desk guy was very nice and helpful and moved us from the 4th floor to the 8th when we asked for a higher floor. The hotel has... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! WOW! It is wonderful to hear how much you enjoyed your home away from home while in town for a concert at the Houst of Blues! The team takes a lot of pride in providing genuine service to every single guest, they will be thrilled to read your... More

San Antonio, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Homer was extremely helpful and I cannot thank him enough. He works at the front desk and when there was a reservation that I made accidentally he canceled it without penalty even though it was past the cancelation policy date. That is what I call customer service. Thank you Homer

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you recieved excellent customer service from Homer! We look forward to you staying with us in the future. Ryan Frederick General Manager More

McKinney, Texas
Top Contributor
141 reviews 141 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is another Marriott property that has undergone an upgrade of late. I last stayed here on business about 9 years ago, so I'm not sure how recent it has been. Just the same, the renovation to the historic Humble Oil Company Building is impressive. The decor feels more akin to a full Marriott JW or Renaissance property. Note that... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to reivew our hotel! I was thrilled to hear you enjoyed your stay with us! We agree the renovation is a great addition to the wonderdul service our team works extremely hard to provide to each and every guest. We truly value your business and look forward to your next visit! Ryan Frederick General... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself was fine. What you might expect from a Courtyard. It was clean and the staff were VERY friendly...almost aggressive at times. The problem I had with the hotel was it's location. It seems to attract lots of homeless people that hang around outside the gates. While I am not an elitist in any way, it was not... More

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! It is great to hear you enjoyed the hotel and our very friendly team! I sincelrey apologize for any experience you had outside of our hotel. I will be sharing your comments with HPD and the City of Houston. Thank you again for styaing with us and we look forward... More

Dallas, TX
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with family for the weekend. Hotel is average and basic but a good deal for being downtown. Staff is friendly. Rooms were clean. Bed was comfortable. Remote didn't work but they replaced it right away. Parking is an issue. They charge for parking which is $28 overnight. There is parking garage (not part of the hotel) just a... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed our clean and friendly hotel! I wanted to let you know that we have the most competitive price for valet of the Downtown hotels. We truly value your business and look forward to your next visit! Ryan Frederick General Manager More

Chestertown, Maryland
Top Contributor
66 reviews 66 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at the Courtyard in Houston several times now, as it is near our offices and good dining. Hotel is nice and service at the restaurant for breakfast has been good. Rooms are pretty much standard fare.

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for takng the time to review our hotel! I was thrilled to hear you enjoye our hotel for the service and our Bistro for breakfast and dinner! We truly value your business and looke forward to your return Ryan Frederick General Manager More

1 review
4 of 5 stars Reviewed June 22, 2014

Well when we arrived we were greeted by Houston in valet , very nice gentlemen but they all were great but his name is the one that stuck out ( by the way valet is the only parking options @ $30 a day). We were able to check in with no problems. When we got to our room it was... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for takng the time to review our hotel! We were thrilled you chose to stay with us for your 30th Birthday Getaway! It is great to hear you ecountered gret service and enjoyed the clean room! I wanted to let you know that our valet charge is the most cost effective of the downtown hotels and I will... More

Longview, Texas
Top Contributor
128 reviews 128 reviews
17 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed June 13, 2014 via mobile

This is the second stay at this location and after five days at a resort hotel in Galveston, it was a bit underwhelming. Perhaps I'm a bit jaded and the hotel is fine actually, but being in an historic commercial building, the rooms are somewhat small and could use an upgrade or refreshing. Now the picky things, there was one(1)... More

Was this review helpful? Yes 2
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! It was great to hear you enjoyed your stay with us! You are probably already aware of this but I wanted to let you know that our parking rate is the lowest of all the downtown hotels in Houston and that the Courtyard brand is no longer offering complimentary coffee... More

Benton, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014

Can't rave enough about the comfy bed...slept through the night, which is unusual for me unless I'm in my own bed. Very helpful and friendly staff. The only "down" side is the drive into and out of the hotel entrance - it looks like a one-way exit and we had to circle the block before we realized it was also... More

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you called us a Top of the line Hotel! We do have plans by the end of the year to open up our front drive Entrance/Exit. Thank you again for staying with us and we hope to see you again soon! Ryan Frederick... More

USA
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 26, 2014

I stayed at the hotel to attend a conference at Rice in mid-April 2014. I would have driven right by the hotel since it is set back from the road but the taxi driver knew where the hotel was. My check-in was very easy and the front desk personnel were friendly and helpful. I asked them for maps of the... More

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed your stay with us! Everything from our the large spacious and clean rooms to our downtown location. We look forward to your next visit! Ryan Frederick General Manager More

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Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas Street, Houston, TX 77002
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
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Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown
Houston Courtyard
Houston Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Houston
Hotel Class
Official Description (provided by the hotel)
The Courtyard Houston Downtown/Convention Center features a neo-classical exterior, polished rose marble and the original brass elevator doors original of the 1921 Humble Oil Building, and has been fitted with modern amenities including free property-wide WiFi and easy access to news, weather and travel information via the touch-screen GoBoard(R). The lobby experience is highlighted by the Bistro offering guests a healthy breakfast menu in the morning and dinner service with craft beer and wine in the evenings. This downtown hotel is within walking distance to Minute Maid Park, the George R. Brown Convention Center, and Toyota Center, and is only a short ride on the Metro Light Rail from NRG Stadium and the Museum District. Guests are sure to enjoy thoughtful amenities including valet parking and a local shuttle service. The guest rooms are highlighted by HD TVs and plush bedding, and select rooms offer stunning downtown views. With over 2,700 sq. Ft. Of flexible event space, this hotel also provides a great venue for hosting business meetings downtown. With its classic appearance and state-of-the-art amenities, the Courtyard Houston Downtown stands out among downtown Houston hotels. ... more   less 
Number of rooms
191

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