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Courtyard Houston Downtown/Convention Center

#162 of 469 Hotels in Houston
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916 Dallas Street, Houston, TX 77002
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Courtyard Houston Downtown/Convention Center
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191 Reviews from our TripAdvisor Community

Traveler rating
    40
    72
    60
    14
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Level Contributor
129 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As a business traveller, the Courtyard is a go-to brand for me offering a good mix of features at a decent price point (conscious of my client paying for these) and with generally appealing (read convenient) locations. Courtyard Houston Downtown/Convention Centre is a good example of a nice Courtyard property. The rooms are a good size and offer the usual... More 

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us! We truly value your business and look forward to your next visit! Ryan Frederick General Manager More 

brisbane
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and i called into Houston as part of a road trip across the south of U.S. We originally were supposed to stay at the Spring Hill suites by Marriott but it did not open in time so we got put in the courtyard by Marriott. We found the staff and service good and the room was very clean... More 

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us! We sincerely apologize for anything outside of the hotel. We truly value your business and look forward to your next visit! Ryan Frederick General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the hotel for four nights while on business. From the moment I pulled up to the very small parking lot and or driveway, I was rushed by these kids that are the hotels valet. Parking is $32 for over night stay.

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I sincerely apologize your valet experience was not what you expected, I can assure you this is not normal for us and I will follow up to ensure we improve moving forward. We truly value your business and hope you will come back and see us. Ryan Frederick... More 

new jersey
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is situated within a short walk of the Convention Center, Toyota Center and Minute Maid Park. Also within walking distance of many shops and restaurants. Easy access to rail system. Hotel lobby, rooms and exercise/pool area are consistent with Marriott's high standards. Staff is friendly and accommodating. Valets are helpful in providing direction and obtaining transportation. Rates per night... More 

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I am thrilled to hear you enjoyed your stay with us! We truly value your business and look forward to your next visit. Ryan Frederick General Manager More 

Houston, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed here many times for business or seeing a show downtown. Typical Marriott comfort and excellent customer service. GM even took time to personally thank me for a complimentary email I replied to. Marriott customer for life!!!!!

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! We truly value your buisness and apprecaite your loyalty. Ryan Frederick General Manager More 

London, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel offers the benefit of being in downtown which for me is where work is and the baseball park being just down the road. The hotel is in an older building but has a high standard of fit put. It's not as plush as the four seasons or Hilton but I still like it,

Was this review helpful? Yes 1
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us while in town for an Astros game! We truly appreciate your business and look forward to your next visit. Ryan Frederick General Manager More 

New York City, New York
Level Contributor
283 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed May 29, 2015

I stayed one night for business. After an initial check in mishap I found my room to be pleasant and modern, comfortable and pretty fresh (not always the case with courtyards...). Staff were pleasant and the hotel had an extensive fitness center, better than one typically sees at Courtyards. The hotel is part of a complex with a Residence inn... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us and that you will be back! We truly value your business and look forward to your next visit. Have a great day! Ryan Frederick General Manager More 

Bay City, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

The room was very nice and the beds were comfortable. Very friendly and helpful staff. Stayed here for an Astro baseball game. Perfect location. We walked to a great restaurant they recommended; then walked to the stadium. Cab ride back to hotel after game was only $6.00. I will definitely stay here if going to Minute Maid park or other... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us while you were in town for an Astros game! We agree our loaction is perfect for events at Minute Maid Park. We truly appreciate your business and thank you for choosing us. Ryan Frederick General Manager More 

Southampton, United Kingdom
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 10, 2015

Did I mention location - perfect for downtown! Easy access from the highway. Usual high standard from Courtyard - Marriott. Room - spacious, comfortable and clean. Nice and quiet up on the 7th floor. Excellent customer service! Would definitely use again... Highly recommended.

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed our hotel during your last visit and you would highly recommend us! We truly value your business and look forward to your next visit. Ryan Frederick General Manager More 

Minneapolis, Minnesota
Level Contributor
65 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 8, 2015

I recently had two separate stays at this hotel on a business trip. I found the staff to be extremely friendly and helpful. Everyone I encountered was enthusiastic and welcoming. The location of the hotel is pretty good, it's within walking distance of the stadiums and a light rail runs outside. Food options in the neighborhood are limited at night... More 

Was this review helpful? Yes
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your last 2 trips with us, However I sincerely apologize for the musty smell you encountered. I can assure you this is not a normal occurence for us and I will personally follow up to ensure this is resolved. We truly... More 

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