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All 455 Houston hotels

Holiday Inn Express Houston

2.5 of 5 Hotel   |   7625 Katy freeway, Houston, TX 77024 (Great Uptown)
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Ranked #198 of 455 Hotels in Houston
A recent review
5 of 5 stars reviewed 1 week ago
Ali W San Antonio, Texas
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69 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

Location was convenient to my client sites I was visiting. Front desk was welcoming. Room was clean typical Holiday Inn Express. I had a room near the elevator that was a little louder but then I moved away from the elevator and it was quiet.

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Allentown, Pennsylvania
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

All around average experience. Decent common areas. my room was average but clean. The wireless internet worked as expected. It is convenient to the highway. The breakfast first day was subpar. my eggs had a hard spot which I hoped was not because it was from a day or two earlier as I was eating at 6:30am which is when... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston, responded to this review

Dear ck47638, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your kind words regarding... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed November 9, 2014

Two stars for now and here's why: I was very disappointed with this hotel but I received a ca from the GM that the hotel will be remodeled by January 2015. What was wrong: very loud A/C unit--had to turn it off just to hear the TV well; broken shower equipment--shower head does not move up just stuck at down;... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston, responded to this review

Dear Christian B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and front desk customer service. However, we’re sorry we fell below your expectation regarding the air conditioning and shower condition. We will address these concerns. I assure you that... More 

Beaumont, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2014

We had our first experience at this hotel last weekend. Visited some friends who were in town for a wedding. Our room was comfortable only downside there was some coffee/coke stains on the bathroom wall below the vanity: maybe a cleaning oversight. The breakfast choices was more than expected, warm cinnamon rolls Yum! Staff was courteous and professional. We will... More 

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McAllen, Texas
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 27, 2014

Arrived early (before check in) my room was ready. PROMPLY helped at front desk. Hotel is great very clean, very well maintained and very convinently located. Staff is very polite and service oriented.

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Columbus, Ohio
1 review
5 of 5 stars Reviewed October 14, 2014

I loved this hotel. We paid a little more for the suite and it was so nice because it had a family room separate from the bedroom. The bedroom was really big and the 2 queen size beds were very comfortable. Pull out bed in family room. Great for a family of 6. Great continential breakfast too.

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Lake Charles, Louisiana
Top Contributor
143 reviews 143 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 28, 2014

We enjoyed our stay here once again. This is the third time we have stayed at this location. It is close to Memorial City Mall & The Galleria. The indoor pool is clean & a nice size. The hot tub is nice too. We enjoyed the free breakfast- pancakes, bacon, scrambled eggs, boiled eggs, biscuits & gravy, warm cinnamon rolls,... More 

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Mitchelton, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 30, 2014

This hotel had a friendly team, the rooms are a bit dated but are clean and comfortable. Good location right by the Freeway, the noise was hardly recognisable. Breakfast was always fresh and hot, reasonable selection for an express breakfast. Overall a good hotel for the price range.

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daxgm, General Manager at Holiday Inn Express Houston, responded to this review

Thank you for choosing our Holiday Inn Express. Our staff is always eager to provide a warm welcome. More 

San Antonio, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 26, 2014

I had to call this hotel at the last minute as the La Quinta (We previously booked) informed us the night of our arrival that all there ADA rooms were being redone. Holiday Inn was a much more upscale place with a much better room and all things including the pool had a lift for my wife and I who... More 

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Zachary, Louisiana
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2014

This hotel had friendly front desk staff, and nice lobby area. Our room was a bit out dated/aged but clean. Good location close to the freeway. It was located on the back side of the building, I did not notice freeway noise. Breakfast area was clean and breakfast well maintained. My granddaughter enjoyed the pancake maker.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Houston, responded to this review

Dear LandonAndCristy, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your compliments regarding our... More 

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Additional Information about Holiday Inn Express Houston

Address: 7625 Katy freeway, Houston, TX 77024
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Houston 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Houston - Memorial Park Area Hotel Houston
Holiday Inn Houston

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