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Holiday Inn Express Houston

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7625 Katy freeway, Houston, TX 77024
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Holiday Inn Express Houston
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76 Reviews from our TripAdvisor Community

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Traveler rating
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    24
    18
    6
    4
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18
13
3
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Ormond Beach, FL
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 4, 2015 via mobile

This hotel was very similar to others I have seen. The rooms were a little tired, but clean and in working order. Bathroom was clean and everything worked. No restaurant, but there were plenty nearby. Plenty of parking on property. Staff was friendly and helpful. Exercise facility was small with three machines, one of which was broken. Breakfast served was... More 

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Mission
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2015

We were in Houston looking for a place to stay because we had not made a reservation. We were greeted by a very friendly staff. Got a king size bed that was very comfortable. No problems with the wifi and had a nice hot breakfast before we left. We will definitely stay there again

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New Orleans, Louisiana
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

The hotel was very well maintained. I stayed in a room with a king bed. It had a refrigerator and microwave which was nice. The view was very good. The breakfast was excellent. Staff was friendly and very knowledgeable about the area. I was never able to log into wi-fi which is the reason that it did not receive excellent.

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New York City, New York
Level Contributor
260 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed May 5, 2015

It was clean, the staff was terrific, the room was quiet. It's a bit shabby and old, and it's nothing fancy at all. However it met my needs for a place to stay close to where I needed to do work. Ask for a room on the top floor in the back, otherwise you'll hear the freeway outside. There's nothing... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston, responded to this review

Dear corsicus, Thank you for your recent stay with us and reviewing our property. It is lovely to read your compliments regarding our staff and the cleanliness of the rooms. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. Thank you for sharing your thoughts... More 

Mize, Mississippi
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

Great location the room was clean along with rest of hotel. Every staff member I had contact with was helpful. This is a great hotel if your in Houston for business or just wants stay in safe area....

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Traverse City, Michigan
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 29, 2015

4 rooms were rented Friday through Monday for family event. Chose hotel due to proximity of family members home and also for pet policy and pricing. We were pleased with the room. It was clean and well appointed. Staff were exceptionally friendly and helpful. Appreciate the pet friendly policy. I am giving a 4 star rating because the property is... More 

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San Antonio, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

Location was convenient to my client sites I was visiting. Front desk was welcoming. Room was clean typical Holiday Inn Express. I had a room near the elevator that was a little louder but then I moved away from the elevator and it was quiet.

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Allentown, Pennsylvania
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 15, 2014

All around average experience. Decent common areas. my room was average but clean. The wireless internet worked as expected. It is convenient to the highway. The breakfast first day was subpar. my eggs had a hard spot which I hoped was not because it was from a day or two earlier as I was eating at 6:30am which is when... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston, responded to this review

Dear ck47638, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your kind words regarding... More 

Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed November 9, 2014

Two stars for now and here's why: I was very disappointed with this hotel but I received a ca from the GM that the hotel will be remodeled by January 2015. What was wrong: very loud A/C unit--had to turn it off just to hear the TV well; broken shower equipment--shower head does not move up just stuck at down;... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston, responded to this review

Dear Christian B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and front desk customer service. However, we’re sorry we fell below your expectation regarding the air conditioning and shower condition. We will address these concerns. I assure you that... More 

Beaumont, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 3, 2014

We had our first experience at this hotel last weekend. Visited some friends who were in town for a wedding. Our room was comfortable only downside there was some coffee/coke stains on the bathroom wall below the vanity: maybe a cleaning oversight. The breakfast choices was more than expected, warm cinnamon rolls Yum! Staff was courteous and professional. We will... More 

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