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Holiday Inn Express Houston

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7625 Katy freeway, Houston, TX 77024
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Holiday Inn Express Houston
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Holiday Inn Express Houston
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72 reviews from our community

Traveler rating
    23
    22
    17
    6
    4
See reviews for
17
13
2
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mize, Mississippi
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great location the room was clean along with rest of hotel. Every staff member I had contact with was helpful. This is a great hotel if your in Houston for business or just wants stay in safe area....

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Traverse City, Michigan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 29, 2015

4 rooms were rented Friday through Monday for family event. Chose hotel due to proximity of family members home and also for pet policy and pricing. We were pleased with the room. It was clean and well appointed. Staff were exceptionally friendly and helpful. Appreciate the pet friendly policy. I am giving a 4 star rating because the property is... More 

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San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

Location was convenient to my client sites I was visiting. Front desk was welcoming. Room was clean typical Holiday Inn Express. I had a room near the elevator that was a little louder but then I moved away from the elevator and it was quiet.

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Allentown, Pennsylvania
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 15, 2014

All around average experience. Decent common areas. my room was average but clean. The wireless internet worked as expected. It is convenient to the highway. The breakfast first day was subpar. my eggs had a hard spot which I hoped was not because it was from a day or two earlier as I was eating at 6:30am which is when... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston, responded to this review

Dear ck47638, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and appreciate your kind words regarding... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed November 9, 2014

Two stars for now and here's why: I was very disappointed with this hotel but I received a ca from the GM that the hotel will be remodeled by January 2015. What was wrong: very loud A/C unit--had to turn it off just to hear the TV well; broken shower equipment--shower head does not move up just stuck at down;... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Houston, responded to this review

Dear Christian B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and front desk customer service. However, we’re sorry we fell below your expectation regarding the air conditioning and shower condition. We will address these concerns. I assure you that... More 

Beaumont, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2014

We had our first experience at this hotel last weekend. Visited some friends who were in town for a wedding. Our room was comfortable only downside there was some coffee/coke stains on the bathroom wall below the vanity: maybe a cleaning oversight. The breakfast choices was more than expected, warm cinnamon rolls Yum! Staff was courteous and professional. We will... More 

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McAllen, Texas
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 27, 2014

Arrived early (before check in) my room was ready. PROMPLY helped at front desk. Hotel is great very clean, very well maintained and very convinently located. Staff is very polite and service oriented.

Was this review helpful? Yes 1
Columbus, Ohio
1 review
5 of 5 stars Reviewed October 14, 2014

I loved this hotel. We paid a little more for the suite and it was so nice because it had a family room separate from the bedroom. The bedroom was really big and the 2 queen size beds were very comfortable. Pull out bed in family room. Great for a family of 6. Great continential breakfast too.

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Lake Charles, Louisiana
Top Contributor
155 reviews 155 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed September 28, 2014

We enjoyed our stay here once again. This is the third time we have stayed at this location. It is close to Memorial City Mall & The Galleria. The indoor pool is clean & a nice size. The hot tub is nice too. We enjoyed the free breakfast- pancakes, bacon, scrambled eggs, boiled eggs, biscuits & gravy, warm cinnamon rolls,... More 

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Mitchelton, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 30, 2014

This hotel had a friendly team, the rooms are a bit dated but are clean and comfortable. Good location right by the Freeway, the noise was hardly recognisable. Breakfast was always fresh and hot, reasonable selection for an express breakfast. Overall a good hotel for the price range.

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daxgm, General Manager at Holiday Inn Express Houston, responded to this review

Thank you for choosing our Holiday Inn Express. Our staff is always eager to provide a warm welcome. More 

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