What a pleasant surprise to actually be treated as a welcome guest from the moment of check in to check out. The reception staff were outstanding and made every effort to make my short stay pleasant. Location was great, mall, food, full gym.. I will be going back.

My family had a flood in our home. Our insurance company placed us in the Residence Inn Willowbrook when we first arrived we were amazed at the greeting, we received homemaide cookies from a staff member as soon as we arrived. Our room was amazing clean and beautiful 2 bedroom 2 bathroom with a livingroom and a full kitchen. It... More

I am in Houston 3 days a week for an extended period of time. Believe me, business travel is not the glamorous life most would like to believe. Long hours, infrequent meals, the absence of loved ones, etc. etc., make for some long weeks. Fortunately, the management and staff at the Willowbrook Residence Inn bridge some of these gaps. Always... More

We have stayed several times in the last few months. The most recent was during the Houston RV Show. We stayed 1 week. Our room was clean and comfortable. All the employees were nice and friendly. We are managers at Sunset Point RV Resort in Marble Falls, Texas, and Residence Inn Willowbrook felt like home! Thanks, Ed and Carol Robinson

I stayed here with my mum and two kids on a Houston shopping trip. The front desk staff were wonderfully friendly and helpful and we felt welcome from the moment we walked in. Great location for shopping and not far from premium outlets. We will definitely be back. Thank you.

Again visiting the Houston area from Berlin, Germany and returned to the Residesce Inn now for the fourth time. Again this is simply the perfect place to stay especially as a longstay and with kids. A very well run place by Martha the Manager, supported by her very friendly, helpfull and at all times guest-orientated reception staff Marisia, Julie, Brandon... More

I stay in a lot of Marriott hotels at varying price points... and the desk clerk when I checked in was the friendliest, most engaged desk clerk I've come across in a long time. It wasn't that I was particularly important - she seemed to remember everyone's name and a little bit about them and talked to them as they... More

This place has a great location right across from the Macy's at Willowbrook mall. It was quiet, had great service, and provided a good breakfast daily. We booked through the Marriott website and got a great deal for 3 nights. I'd definitely stay here again. Only things I'd change would be to make the in room air conditioner/heating system quieter... More

Hotel is located next to Willowbrook Mall, and there are some restaurants in walking distance (walk under the bridge to the other side of 249). The hotel checkin was easy, even though they were overbooked (may have been due to Silver status). Bananas and apples were available 24h. Breakfast buffet with good selections. Did not attend their evening meal choices... More