Very nice boutique hotel in Downtown Houston. Although I prefer the major chains, the rooms looked outstanding (bathrooms especially), staff cordial and we had a nice experience overall during our stay. Beds were amongst the most comfortable and largest I've ever slept in. There are a number of negatives that some people may be interested in however: Very small elevators... More

The hotel foyer nice enough but not as quality as I would have liked also very dark. The room was pleasant and had a good view. The mini-bar had out of date snacks - I highlighted this for a packet of pretzels I took out but when I checked my bill after leaving, was still charged. The in room phone... More

Hotel staff was great. Very helpful at the front desk and the room was very nice. A short walk to Minute Maid Park, Aquarium, and other events around downtown area. The downside was the restaurant staff. Worst restaurant experience I have ever had. Ate there after the ballgame and Sunday Brunch. Food was great. Staff desperately needs to be replaced... More

Found a moldy smoothie in the fridge ... Dirty room, not enough towels... Rude front desk staff, average food in restaurant & small tv. Only good things were comfy bed, nice decor, & close to ballpark! Also $25 for parking on top of pricey stay!

Unfortunately, my company has a deal with this hotel; so i have to stay here every year. This year was especially bad. When i arrived in the room around 10pm, i wanted a drink from the minibar (which is something i rarely do). There was LOTS of half eaten food, like a hamburger, and the smell was bad. It had... More

I spent a couple days at the Alden Hotel and had a great time. The service was exceptional and the staff was truly accomodating. The location was very centrally located and I had easy access to all the things I had planned for the weekend. It was just a couple blocks from Allen Parkway running trail which leads to Memorial... More

The Alden is a renovated hotel which in the past must have been called the Sam Houston Hotel -apparantly quite a historic place. This explains the small facilities such as elevators and rooms. I stayed for a week while on company business. On the positive: - Beds are comfy - Bathroom quite stylish - Valet guys very friendly - Quiet... More

Stayed here for a friends wedding. It should have been clear from the time of making my reservation that there would be problems. Upon entering the hotel, there were a group of irate customers, and a very non interested staffer. The maids down the hall were talking so loud at 8 am that I had to ask them to keep... More

Stayed three nights for a conference. It was a great package deal with airfare from Southwest. The hotel car took me to the convention center every morning and even picked me up one afternoon. The room was comfortable and the bathroom is beautiful with nice amenities and plenty of hot water. They have a fitness room where I used the... More