I booked into this hotel during OTC for 3off nights. Paid a lot of Money for the privilege. Was given a Disabled room with a disabled bathroom. I'm not disabled & did not ask for a disabled room & was not told I was getting a disabled room. The shower did not work properly(YES in a Disabled Room). I had... More

Our family stayed at the Four Point Sheraton April 21-22 2012 in Houston Texas. On arrival everyone was friendly and made us feel welcomed. Our stay was enjoyable and we will definitely recommend others to stay at the Four Points. In the next year or so we will be returning to Houston and our family plans to return, We would... More

I stayed one night, and was a great surprise the hotel is very nice and well maintained, the staff is very nice too, and I’ll definitely stay here again if I have to go back to Huston.

My first visit there was the first week of April 2012, came back the third week and service was so terrible it discounted the first stay completely and then some.

I really ejoyed my stay with the hotel. I stayed with a friend of mine on the spg floor. David the manager was really great and friendly and VERY professional. There were to young ladie working with him as well that were really nice but quiet. I will recommend this hotel to anyone. I wasnt a fan of Starwood, however,... More

I came back to this hotel after staying here a few times last year. The staff is friendly and service oriented, rooms are the usual 4 Points standard, the location is very good... my only issue was that the AC in my room was as loud as a 747 turbine. Other than that, this place is a good option and... More

my name is Mary Collins i really enjoyed my stay in your hotel. The room was prefect the service was excellent and even the loctaion was great. I see that you only hire great employees that really know how to make you feel at home. There is a worker there name Ms.Genia that worked at night a manager i think... More

I thought since it had the Sheraton name it would be an average hotel. Nope! The room was soo hot even with the shades closed and the a/c temp all the way down at night! My in laws were in the room across from ours and their room was also hot with the temp down. Beds and pillows were not... More

I attended a small conference at this hotel the first full weekend in April. It is obvious that this is an older property but it is also obvious that the owners and staff are working very hard to bring this property back - and in general have done a very good job. Our group was treated well by the staff... More