We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 447 Houston hotels

Four Points by Sheraton Houston Southwest

3.0 of 5 Hotel   |   2828 Southwest Freeway, Houston, TX 77098-4502 (Greenway/ Upper Kirby)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Four Points by Sheraton Houston Southwest to your Saves list
Four Points by Sheraton Houston Southwest
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
48%
Ranked #249 of 447 hotels in Houston
A recent review
Write a Review

231 people have reviewed this hotel

Traveler rating
    44
    62
    45
    46
    34
See reviews for
38
31
36
103
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa, FL
Top Contributor
54 reviews 54 reviews
45 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For a mid-range hotel, I thought they do a very good job. Yes, the ceilings are low in the hallways. It is an older property that was nicely renovated. Rooms are fine, good as other Four Points I've stayed at. Breakfast and coffee service in morning was nice. I enjoyed being close to Rice University. Staff very friendly. Room comfortable.... More

Was this review helpful? Yes
Fort Worth, Texas
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is comfortable, clean, and reasonably priced. We did have a problem with the A/C unit in our room, but a man came within minutes to fix it. Great location near the Hermann Park/ Medical District. We will be back.

Was this review helpful? Yes
Toronto
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights beginning of April 2014. Hotel is near the airport so that helped as we had to be at the airport for our flight home at 5 am. The bed was the best thing and the pillows were also great. Did spend a lot of time in the hotel but it was perfect for our overnight... More

Was this review helpful? Yes
San Diego, CA
Top Contributor
74 reviews 74 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a huge room with a very comfortable king size bed. The A/C was blasting at 68 Degrees when I entered the room. Don't know why they waste all that energy when a room is empty plus it's too cold at 68 degrees; let the guest set the temperature where he/she wants it. It is definitely loud when it... More

Was this review helpful? Yes
Dallas
Top Contributor
52 reviews 52 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When I made my reservation I requested a non-feather pillow as I am allergic to down. Upon checking in I asked if they had taken care of my request. They had not but said they would housekeeping up with a foam pillow immediately. 90 minutes later still no pillow. I called to the front desk & sat on hold for... More

Was this review helpful? Yes
Steamboat Springs, Colorado
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Sheraton offering is about what you expect - OK quality and nothing outstanding. The AC unit was a little loud and difficult to get to the right temp, and since it's a Four Points, no free breakfast. Staff was helpful and knowledgeable, suggesting a good restaurant choice for dinner. A little busy getting into the hotel from the freeway... More

Was this review helpful? Yes
Dallas, Texas, United States
Contributor
16 reviews 16 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked two rooms here for myself and 4 friends for one night. It was perfect because we had a rehearsal very close by (less than 2 miles), so it was a great location for that. It's a Four Points by Sheraton. There's really not a lot to expect, but it is what it is. It's a business-y hotel at... More

Was this review helpful? Yes
Delray Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

So tired from delayed flights and a long day of travel. I wanted to stay at this Sheraton. I was stuck in Houston on the way to Tulsa on Business; but no rooms to be had. Cedric stepped up and found me a room. Incredible! Although it was at another Hotel, it was super close to midnight and being a... More

Was this review helpful? Yes
Houston, Texas
2 reviews
1 of 5 stars Reviewed 4 weeks ago

We reserved a block of rooms for a family event in February. Every single guest had a problem, too many to enumerate here. To top it off we just discovered two credit card bills totaling over $1000 for rooms that we didn't book. Since we couldn't get anyone to return our phone calls over a two week period, we visited... More

Was this review helpful? Yes
Chapel Hill, North Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 16, 2014

Full Disclosure: I HATE the city of Houston. My review would be a lot more negative if we had paid money for the room instead of getting it with points. The fare card on the door said the rate was something like $350 a night, which is pretty laughable considering what we got. We stayed here for three nights, and... More

Was this review helpful? Yes

Been to Four Points by Sheraton Houston Southwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Houston Southwest

Also Known As:
4 Points By Sheraton Houston Southwest
Four Points By Sheraton Houston Southwest Hotel Houston
Four Points By Sheraton Houston Southwest Hotel
Four Points Houston Southwest
Sheraton Houston
Four Points Houston
Houston Sheraton
Houston Four Points
Address: 2828 Southwest Freeway, Houston, TX 77098-4502
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Greenway/ Upper Kirby
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#249 Romantic Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Houston Southwest 3*
Official Description (provided by the hotel):
The Four Points by Sheraton Houston Southwest is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby. The rooms are well-appointed and feature upscale amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Tingo, Booking.com, Travelocity, Expedia, TripOnline SA, Asiatravel.com Holdings, Hotels.com, Venere and Agoda so you can book your Four Points by Sheraton Houston Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Four Points by Sheraton Houston Southwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.