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Four Points by Sheraton Houston Greenway Plaza

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2828 Southwest Freeway, Houston, TX 77098-4502
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Four Points by Sheraton Houston Greenway Plaza
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52 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay at his hotel. The bed was very comfortable, the pillows were nice and soft. The only thing we didn't like was the parking lot. The spaces were so small and compact, and parking was limited as well. Other than that, this hotel was great for us. 10 minutes from MD Anderson as well as the... More 

Helpful?
Thank Erica A
Andover, Massachusetts
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Older but relatively bigger rooms, sparse gym, older tv (most channels non-HD), thin walls (May be rare, but I heard private moments.. wink wink... from the adjoining room). But the most annoying part is the highway noise in case you are unlucky to be on the side facing the highway. Friendly front desk folks though.

Helpful?
Thank Shaan D
Krakow, Poland
Level Contributor
128 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

I spend there one night, the hotel is ok, the restaurant is ok, not so far from the center of Houston. Breakfast was good with a correct choice. If you have to spend one or some nights in Houston you can stay there.

Helpful?
Thank Jerome A
FPbSHoustonSWGM, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Jerome A, Thank you for choosing to stay at the Four Points by Sheraton Houston Greenway Plaza recently and for sharing your experience. We are pleased to hear that you enjoyed your overall experience at the hotel including breakfast in our restaurant and our great location inside the loop here in Houston. Thank you again for your business and... More 

Green Bay, Wisconsin, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby is a modern gathering place design. However, the rooms are older and have smaller bathrooms. My toilet seat had a crack in it which always makes me suspicious about maintenance on the property. I did go down to the restaurant/lounge for a drink. The lady behind the bar wasn't very knowledgeable because I had to explain Bulleit Bourbon... More 

Helpful?
1 Thank Alan R
FPbSHoustonSWGM, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Alan R, Thank you for taking the time to provide feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. Guest feedback is very important for us to celebrate our successes and learn from our shortcomings. I wanted to take a moment to personally apologize for what you experienced as a guest of ours here recently.... More 

Bryan, Texas
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great bar staff. Really makes the place. This is an older hotel. But very clean. Good food and a great selection of local beers. Staff is great and really cares. They go out of the way for you. Good location close but not too close to downtown Really a good place

Helpful?
Thank Yraveler
FPbSHoustonSWGM, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Yraveler, Thank you for sharing your recent experience at our hotel and I am very pleased to hear that you enjoyed your stay. Here at the Four Points by Sheraton Greenway Plaza, our team works very hard to ensure each guest truly enjoys their experience with us and the team will be thrilled to hear that you did just... More 

Dallas,, TX
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I used to love this hotel as it is close to Montrose area and at a great location right off 59 and Kirby. I normally stay here when I'm in Houston but this time so many things have gone wrong. Starwood should consider dropping this hotel as it's an embarrassment to their chain. They had free parking before and it... More 

Helpful?
Thank vip4me
FPbSHoustonSWGM, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear vip4me, Thank you for taking the time to share your feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. I appreciate the feedback so that the hotel can learn from their mistakes and celebrate their successes. I would like to personally apologize for the inconveniences you encountered with our parking system. We are working very... More 

Travelers are raving about these Houston hotels

Greater Noida, India
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed December 23, 2015

Pros: 1. Helpful staff 2. Useful shuttle service and very friendly shuttle staff! (special thanks to Peter and 3. Great Bar!(ambience) plus good choice of drinks PLUS happy hours! Hurray! 4. Location is accessible and proximity to basic requirements is good Cons: 1. Kitchenettes not available, not too suitable for a long stay (my opinion alone) 2. Fridge/Microwave available BUT... More 

Helpful?
Thank Srivas_mk
FPbSHoustonSWGM, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Srivas_mk, Thank you for sharing valuable feedback regarding a recent visit to our hotel. I am excited to share the kind words regarding your experience with our entire hotel team. I will be thrilled to personally acknowledge Peter who is a valuable asset to our team. Again, thank you for your feedback. On behalf of the Four Points team,... More 

Leland, Mississippi
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

We needed a hotel for one night as we passed through Houston close to a friend's apartment. This spot fit the bill and was on the lower end of the price scale in the area. Some reviews made me nervous, but we found a super cleaning room on the 3rd floor with a good view, a great bed and a... More 

Helpful?
Thank Biz H
FPbSHoustonSWGM, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Biz H, Thank you for taking the time to tell us about your experience at the Four Points by Sheraton Greenway Plaza. First, happy belated anniversary! We are very happy to hear that you enjoyed your stay as well as the service you received from our team. The entire hotel team is working very hard to continuously improve the... More 

Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 14, 2015

1) I like the location and the cost is acceptable. 2) Chandra is a poor supervisor. She said that I would be in room 905 and she didn't actually put me there. She did remain professional, though, after I got mad at her, even though we both knew she messed up. 3) The wired ethernet connection didn't work in room... More 

Helpful?
Thank Tsunamigav
FPbSHoustonSWGM, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Tsunamigav, Thank you for taking the time to provide feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. We are disappointed to hear that you did not enjoy your stay with us and experienced the issues you did during your visit. The feedback provided will give our hotel team some valuable lessons to learn as... More 

New Orleans, Louisiana
Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed December 13, 2015

I liked the room and the furnishings. The staff were nice. The restaurant and bar area is a bit quaint, but the food is not bad. I would eat there for convenience sake, but not if I was not staying there. The only negative is that the property equipment seems aged and not well repaired, I got stuck in the... More 

Helpful?
Thank Motahari76
FPbSHoustonSWGM, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Motahari76, Thank you for staying at the Four Points by Sheraton Houston Greenway Plaza recently and sharing your feedback with us. I am pleased to hear that you enjoyed the service as well as our bar/restaurant during your stay. I am extremely sorry and concerned to hear about your experience in our elevator. This is a matter that we... More 

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