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BEST WESTERN Fountainview Inn & Suites Near Galleria

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6229 Richmond Avenue, Houston, TX 77057-6211
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BEST WESTERN Fountainview Inn & Suites Near Galleria
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145 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Fountainview Inn & Suites Near Galleria
See the most recent reviews
Heerhugowaard, The Netherlands
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 20, 2015

We stayed at this hotel foor 3 nights. The place looks old, but our room was comfortable, clean and quiet. All the persons we talked to at the frontdesk were all friendly and helpful. On de 1st floor there were renovations on the windows, but you didn't feel like it made you uncomfortable. A nice hot breakfast and bread. Unfortunately... More 

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Hi CarlieBrouwer, Thanks so much for staying with us and taking the time to review our property. I do hope that, if you should stay with us again, the weather will permit you to enjoy our sparking pool. We look forward to seeing you again. More 

Ann Arbor, Michigan
1 review
1 of 5 stars Reviewed May 19, 2015

It basically just like a motel. Poor service and poor conditions. Not worth the rate at all. Stay away from it. Another complain for Quaneisha, who obviously lack of the ability to take care of customers' any issues.

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Greetings loverp,, I am disappointed that your stay with us was not up to your standards. Please contact me in my office 713-783-8388 ext 605 so that I may try to resolve any issues you may have encountered. We rely heavily on our guest feedback to make the necessary changes to ensure that our guests have the best stay every... More 

Plano, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 12, 2015

This is a property that I stay on a regular basis. It is very straight forward, easy access, clean and a good value for the price. Breakfast offering are more than the standard danish and juice. There are hot and cold items and snacks available all day.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Larry B, Thanks so much for continuing to stay with us and being the "best part" of BEST WESTERN. More 

Houston, Texas, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 4, 2015

nice hotel for the money- friendly staff- helpful staff. good location. easy access to many places. i stay here every time i am in Houston. Staff always knows my name and remembers what rooms I prefer

Review collected in partnership with Best Western

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Ms. Corinne, Thank you so very much for your review. We appreciate you taking the time to give us feedback and we look forward to seeing you time and again as our loyal customer. More 

Dodge City, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

Had a very bad first impression of hotel. Evening clerk, Quaneisha, was too busy talking on her cell phone to visit with us or answer any questions. She was not in uniform, not helpful at all. We had to wait till morning to get info. Morning girl was in uniform and was very professional. She answered all our questions &... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Linda R, We apologize for any misconceptions or misgivings you had about our property. I am glad to hear that, despite a rough start, we were able to give you a pleasant and enjoyable stay. Thanks for staying with us. More 

eden, utah, United States
1 review
4 of 5 stars Reviewed April 17, 2015

Had a great stay. Easy to find, clean, nice room, fun staff. Breakfast eggs not the best (they have to be using that silly mix hotels use...nothing like cubed scrambled eggs) and the sausages a little greasy, but overall a good place for the $ near the Galleria and all other amenities. I usually buy my own food, and this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Hi Gina M G, Thanks for your feedback and thanks for staying with us. We will definitely be trying some new food options for our guests in the near future. We value your opinion and will be using it to make your stay even more enjoyable next time. More 

Baton Rouge
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed April 12, 2015

The room was nice and clean. The beds were comfy. However, the halls and elevator smelled of smoke. The people were nice. However, due to rain, we were unable to catch much on the television. I would not have a service that doesn't work during rain if I operated a hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Greetings Melissa O, I'm so glad you enjoyed our beds and I must apologize that the inclement weather impeded the signal. I assure you that we are working on a solution to ensure it doesn't happen again. Thanks for staying with us. More 

Bloomfield Hills, United States
1 review
5 of 5 stars Reviewed April 10, 2015

Staff was friendly and courteous. Left jacket at hotel and was able to obtain it when I called in. They offered to have it picked up or shipped. Level of honesty is great! It is about 15 minutes to Rice University. Purpose of stay was met.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Thank you so much for visiting us. We look forward to seeing you again. More 

Huoston, United States
1 review
4 of 5 stars Reviewed April 6, 2015

Location is great. Breakfast was ok, wireless internet available in rooms and in lobby. big parking area infront and back of the hotel. small pool.it was a good time in this hotel spent with the family. Huoston is a big city, traffic jam is repeated every day expect weekends (Saturday and Sundays). lot of thing to do in the nigbourhood,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Hi Walid, While there's not much we can do about the Houston traffic, we are delighted that you had an enjoyable stay here with us and we do hope that you come again. More 

Greensboro, Georgia, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

Have stayed here several times. Extremely clean with comfortable beds. Nice breakfast selection. The staff is friendly and accommodating. Nice quiet business center. About a 12 minute drive to MDAnderson Medical Center.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Hi Donald P, Thanks so much for staying with us and we do hope to see you again very soon. More 

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