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BEST WESTERN Fountainview Inn & Suites Near Galleria

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6229 Richmond Avenue, Houston, TX 77057-6211
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BEST WESTERN Fountainview Inn & Suites Near Galleria
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175 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Fountainview Inn & Suites Near Galleria
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Celina, United States
1 review
5 of 5 stars Reviewed October 21, 2015

The Best Western in Houston on Richmond Ave, was a very nice property and location to my business conference. The facility was comfortable, quiet and well staffed. The exterior and grounds are nicely maintained, safe, and well lighted. Thank you for such a great property and location as well as operation.

Review collected in partnership with Best Western

Helpful?
Thank Bobby A
Linda B, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

We are so glad that you enjoyed your stay! Thank you for taking the time to let us know that you had a great time. My team and I hope to see you again soon. More 

Calgary, Canada
1 review
4 of 5 stars Reviewed October 19, 2015

Nice hotel in Houston located 15 min drive from Galleria and 5-10 min drive from shopping area. Pros: very good hot breakfast, free parking, the suite was "roomy", bus station just at the hotel. Cons: noisy air conditioner.

Review collected in partnership with Best Western

Helpful?
Thank Alex K
Linda B, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

I want to first off apologize about your air conditioner. I had my team look into it, and in your particular room, the fan was hitting the squirrel cage. Thank you for bringing this to my attention, as it gave us other opportunities to fix other rooms before it became an issue. Our hope is that when you come back,... More 

Lago Vista
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 7, 2015

This is a good hotel to stay during the week. They are going through a remodel, but you really cannot tell. They must be nearing the end of the process. The staff was very friendly and the interior of the hotel looks really new. I was on a 3 day business trip to Houston, and enjoyed relaxing in the rooms'... More 

Helpful?
Thank Randal F
Linda B, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

We are so glad that you are enjoying our remodel! That Jacuzzi is very relaxing, and I'm glad you could put it some good use. Thank you for your feedback on breakfast as well. We are working very hard to make your experience a great one. Hopefully work will bring you back to our area and we can see you... More 

1 review
4 of 5 stars Reviewed October 7, 2015

A decent and comfortable Hotel located at the quiet end of Richmond completely away from the noise of the city with very close proximity to the Galleria and other Recreation and Restaurants. We enjoyed our stay The television channels are many but can't get to my favourite TV channel because they were not part of the subscribed channels by the... More 

Review collected in partnership with Best Western

Helpful?
Thank beden2015
Linda B, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

I want to thank you for your review. We appreciate your comments on the TV channels. We are always looking into making your experience the best it can be. I will look into our package to see if we can include your channel for then next time you come and visit us. More 

New Braunfels, TX, United States
1 review
5 of 5 stars Reviewed October 7, 2015

We attended a reception in Houston and stayed only 1 night. The Best Western Fountainview Inn was in a good location and it was easy to go home the next day. The hotel is very nice and the staff was friendly. The price per night was very good.The TV was on a blink, but we were not long in our... More 

Review collected in partnership with Best Western

Helpful?
Thank Helgard S
Linda B, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

I am so glad that you enjoyed your stay with us. Thank you for bringing to our attention about the TV. We had DirecTV come out and fix the problem. We hope that you come back out and visit us when you are in the area again! More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed October 6, 2015

Hotel was at a decent location and staff were very friendly and helpful. Although, we had reserved a non-smoking room the room definitely smelled like smoke and housekeepers admitted that it was a smoking room although the lady at the front desk insisted all rooms were non-smoking. Overall experience was good.

Review collected in partnership with Best Western

Helpful?
Thank Bahador D
Linda B, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

I am so glad that you enjoyed your stay! Both the housekeeping and front desk team are correct when it comes to the smoking/non smoking room. We just went through an extensive remodel. Before the remodel, we had smoking rooms. Now that we are almost finished, we are now all non smoking. We are still working very hard to get... More 

Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 27, 2015

I would stay there for the price and location. Paper thin walls, though. I think it is a good option for longer than a couple of days stays given the laudry room, mini fridge and microwave availability and convenient location.

Helpful?
Thank Roberto C
Linda B, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

I am so glad that you enjoyed your stay with us. With our new renovation, we are are working on soundproofing things better. We are happy that you enjoyed your stay and hope to see you again real soon. More 

London, United Kingdom
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 26, 2015

Newly renovated. Found it v clean - although could see the pool had things floating in it. Staff v friendly although not helpful if you arrive 2 mins too late for breakfast. Location good for lots of bars/ restaurants but some way out from downtown Houston.

Helpful?
Thank MrsBags
Linda B, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

I want to apologize for your experience with breakfast. I have used this opportunity to better train my team and help with other guest that may have this problem. We hope that you come back and visit us again. Next time, you will have a better experience with breakfast to match the rest of your stay. More 

Longmont, CO, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 13, 2015

We had plumbing problems throughout. The maid stripped the bed but did not make. My car was towed because I forgot to put handicap placard up. The car was in the same space with the placard up for the previous 2 nights. This cost me $225. They did not attempt to contact me about this.

Review collected in partnership with Best Western

Helpful?
Thank Raymond H
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Raymond H, I do apologize for the inconvenience of your car being towed. As I explained several times to you, your failure to place a handicap placard in your vehicle is the reason that the city of Houston chose to tow your car. We, as a property, did not have your car towed. Thanks for your feedback. More 

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Jacksonville AR, United States
1 review
4 of 5 stars Reviewed August 31, 2015

All the Best Western hotels have been great and this was no exception, the renovation was a bit inconvenient as the ice machine did not work as I use a lot of ice. Best Western is always one of my first choices when I travel!

Review collected in partnership with Best Western

Helpful?
Thank James W
Jamaal F, General Manager at BEST WESTERN Fountainview Inn & Suites Near Galleria, responded to this review

Hi James W, Thanks so much for your kind words and patronage. The ice machine was an isolated incident related to renovation. I assure you that we are fully functional again and look forward to seeing you once more. Thanks, Jamaal F. More 

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