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Quality Suites Bush/IAH Airport West

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15321 Vantage Pkwy E, Houston, TX 77032
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Quality Suites Bush/IAH Airport West
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Quality Suites Bush/IAH Airport West
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44 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Wildwood, Missouri
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel to stay at. The breakfast was great along with the staff. One thing that definitely caught my attention was the fact that Tuesday thru Thursday they offer dinner to guests and beer. That to me is very generous of the hotel considering they do not market that.

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing your experience with others, we are so happy that you enjoyed your stay as we strive to provide a comfortable guest experience. Are hospitality nights are Monday - Wednesday in which all of our guests enjoy these evenings because it means they can catch a meal or a snack at the hotel after a long day! More 

Wharton, Texas
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, newly decorated. Comfortable beds. Good breakfast. The room was unique in that it was two separate rooms. ( one room that had been made into two) the downside to this was that the "living room" didn't have a window because it was in the bedroom. So that part of the room seemed a little dark. A TV for each... More 

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing your experience! We are glad that you enjoyed our hospitality night, which we do every Monday - Wednesday with great food and cold drinks! We do have a great team here at Quality Suites IAH, our goal is to provide guests with a "home away from home" feeling while they stay with us. Thank you again... More 

Austin, Texas
Level Contributor
177 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Poor maintenance... Spent night last night in room 209. Huge puddle of water by the air conditioning unit in room. The drain in the bathroom room sink did not move. Then breakfast. It was terrible. Coffee not good. Waffle machine was not ready at 6, it was ready at 6:30. Then the machine turned out a terrible tasting waffle. Some... More 

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for staying with us as we value your feedback I have shared your comments with the staff so that we can make staying with us a more pleasurable experience. More 

Georgia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 16, 2015

This is an older hotel, but very well maintained. The room was clean and fully stocked and everything worked well. The evening and morning staff were friendly and there was free pizza and beer for dinner. It's a shame there weren't any free soft drinks. -grin- Seriously, the weather was bad and having the pizza available was a very nice... More 

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

We are happy to hear that you enjoyed your stay with us! We love to hear that our guests have enjoyed their stay as we strive to provide an excellent stay for all of our guests. We offer a hospitality night for all of our guests Monday - Wednesday with free food and drinks, although we do not serve soft... More 

Florence, South Carolina, United States
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 28, 2015

My husband and I had to stay an unexpected night at this hotel this past Saturday night (April 25, 2015) after we missed our connecting flight back home to South Carolina when we were traveling back from Las Vegas. We were shuttled to this hotel from the airport on a van with a friend who was traveling with us and... More 

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing your experience with us, we are happy that you enjoyed your stay and that our team was able to make a unexpected Houston stay a little easier for you. Thank you! Tara Wagner General Manager More 

Chennai
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

I have stayed in this hotel for few days during 1st week of Jan 15. It is near to International airport. Small business type hotel. The room was clean & good. They have heater / AC with TV and other basic amenities. They don t have a restaurant which has to be ordered outside. But they serve complimentary break fast... More 

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing your experience, we are happy that you enjoyed your stay! More 

Longview, Texas
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 10, 2015

My wife and I stayed at Quality Suites Bush/IAH. The hotel was fine. The desk folks were friendly. The room was clean and well cared for. So far so good. Turned on the TV. All the channels were fuzzy. So, I wanted to check my email from our 2nd floor room. My laptop would not connect (It's a 1-year-old Lenovo... More 

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Merritt
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 16, 2014 via mobile

My family stopped here on our way down to Mexico. It was a $20.00 cab ride (plus tip), there are no resturants or stores near (so we ate vending machine food for dinner, because we got in late), not the cleanest bathroom I've ever seen. Staff was nice but it was slow getting checked in. Did not use the pool.

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Edmonton, Canada
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed November 12, 2014 via mobile

We stayed here on an overnight layover en route to Costa Rica. The staff are very friendly and helpful. Unfortunately, there are no restaurants, stores or conveniences on site or within walking distance. However, they do put on a very nice breakfast in the morning and in the evening they set out free beer and pizza/nachos. They definitely try to... More 

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Houston, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

My stay at the hotel was great. Front desk agents Katrina,Danelle,Lucile,and a few others were awesome.However when dealing with there General Manager Tara Wagner I had an issue with one of the front desk agents. WHEN I tried to talk to Tara I was informed to make it short cause she was going to be late picking up her kids... More 

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