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All 455 Houston hotels

Quality Suites Bush/IAH Airport West

2.5 of 5 Hotel   |   15321 Vantage Pkwy E, Houston, TX 77032
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Ranked #282 of 455 Hotels in Houston
A recent review
3 of 5 stars reviewed 2 weeks ago
DonSummers Edmonton, Canada
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36 reviews from our community

Traveler rating
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    5
    7
    10
See reviews for
9
4
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5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on an overnight layover en route to Costa Rica. The staff are very friendly and helpful. Unfortunately, there are no restaurants, stores or conveniences on site or within walking distance. However, they do put on a very nice breakfast in the morning and in the evening they set out free beer and pizza/nachos. They definitely try to... More

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Houston, Texas, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

My stay at the hotel was great. Front desk agents Katrina,Danelle,Lucile,and a few others were awesome.However when dealing with there General Manager Tara Wagner I had an issue with one of the front desk agents. WHEN I tried to talk to Tara I was informed to make it short cause she was going to be late picking up her kids... More

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New York City, New York
Top Contributor
147 reviews 147 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed October 16, 2014

Nasty shower (makes me question the carpeting), missing remote, not what I need when I'm exhausted and get to my room on a business trip. Nicely painted (newer?) it seemed, otherwise not bad, but the shower/tub needed to be replaced (not sure it was actually unclean, just beat up, old, patched, peeled...not what I want to see in the morning... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2014 via mobile

Prior to our wedding weekend, members of my wedding party ere having the hardest time getting a hold of the general manager. I later learned from them that It would take her over a week to return their emails or text messages. When the wedding weekend came the problems got worse. Every afternoon, about half of our room key cards... More

Was this review helpful? Yes 1
Corpus Christi, Texas
Top Contributor
69 reviews 69 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 15, 2014

Off their web site, we booked a Park, Stay, Fly package with what I believe was 14 days of Parking included. It was a great deal and the facility was much nicer than we had expected. Both of the rooms were very large and would be able to serve a family of four. Morning breakfast was good. Since we were... More

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing, yes we do make a great option for sleep-park-fly. We are very happy that you found our facilities to be much nicer than you expected and we look forward to seeing you on your return and those great pics your coming back with! Thank you, Tara Wagner General Manager More

Victoria, Texas
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 14, 2014 via mobile

This hotel was okay for a quick stay for next day fly out from airport. Not used to small room for a family of 5 but it was good. Just didn't like how cab or service drivers were there to try to takes us to airport (ask if we needed service) when we already had shuttle over there. So untrusted.... More

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

We are pleased that you enjoyed your stay. In regards to the Taxis on property, we had several guests that needed to be at the airport before the 6am shuttle service and once the shuttle began operations we asked the taxis to leave property. I agree with you, I am not fond of having them sit on property because it... More

Ingleside, TX
Contributor
17 reviews 17 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 12, 2014

Due to a bad situation with United Airlines they put us in Quality Suites close to the airport. It was a very nice suite. Had a parlor room with large TV and another large TV in sleeping room. Nice, clean, quite, comfortable and a nice continental breakfast the next morning. Thanks for making our stay a great one. R. Hunt

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Richard, We are so happy that we could turn an unexpected delay into a great night stay. Make sure to come and stay with us the next time you are in Houston, Texas Thank you More

San Francisco, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

Although the shuttle seemed to take forever for pickup (several calls had to be made), the driver was super friendly, and she was really sweet. The hotel is a few miles from IAH, but serves the purpose for an overnight layover. After what was a long trip, it was nice to walk into a clean, airy, and for a Quality... More

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

I am very sorry that the shuttle took longer to get to you that particular evening, most days it's a quick trip unless there is a large airline cancellation then those can take a little longer having to pick up from so many different terminals. We are excited that you enjoyed your stay and our recent renovation and you were... More

Houston, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 16, 2014

I suggest that you do not leave your car parked at this hotel. My auto was broke into and now it will cost me more money to get my lock replaced than it was to park my car there. This is not a good deal and I suggest that you park your car at one of the many gated/security parking... More

Was this review helpful? Yes 3
Ponce, Puerto Rico
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 9, 2014

My family of 5 stayed for 3 nights for vacations and was near airport. When I book a room I watched for amenities, prices and location. The hotel is dirty in general. The pool had cockroaches at the bottom, the stairs old dirty and the wifi is poor... The hair dryer didn,t work in my room and my wife was... More

Was this review helpful? Yes 1
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Additional Information about Quality Suites Bush/IAH Airport West

Address: 15321 Vantage Pkwy E, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Bush/IAH Airport West 2.5*
Number of rooms: 60
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