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Quality Suites Bush/IAH Airport West

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15321 Vantage Pkwy E, Houston, TX 77032
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Quality Suites Bush/IAH Airport West
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Quality Suites Bush/IAH Airport West
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Quality Suites Bush/IAH Airport West
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40 reviews from our community

Traveler rating
    7
    8
    7
    8
    10
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10
5
7
6
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Florence, South Carolina, United States
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I had to stay an unexpected night at this hotel this past Saturday night (April 25, 2015) after we missed our connecting flight back home to South Carolina when we were traveling back from Las Vegas. We were shuttled to this hotel from the airport on a van with a friend who was traveling with us and... More 

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Chennai
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

I have stayed in this hotel for few days during 1st week of Jan 15. It is near to International airport. Small business type hotel. The room was clean & good. They have heater / AC with TV and other basic amenities. They don t have a restaurant which has to be ordered outside. But they serve complimentary break fast... More 

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Longview, Texas
Top Contributor
62 reviews 62 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 10, 2015

My wife and I stayed at Quality Suites Bush/IAH. The hotel was fine. The desk folks were friendly. The room was clean and well cared for. So far so good. Turned on the TV. All the channels were fuzzy. So, I wanted to check my email from our 2nd floor room. My laptop would not connect (It's a 1-year-old Lenovo... More 

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Merritt
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 16, 2014 via mobile

My family stopped here on our way down to Mexico. It was a $20.00 cab ride (plus tip), there are no resturants or stores near (so we ate vending machine food for dinner, because we got in late), not the cleanest bathroom I've ever seen. Staff was nice but it was slow getting checked in. Did not use the pool.

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Edmonton, Canada
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 12, 2014 via mobile

We stayed here on an overnight layover en route to Costa Rica. The staff are very friendly and helpful. Unfortunately, there are no restaurants, stores or conveniences on site or within walking distance. However, they do put on a very nice breakfast in the morning and in the evening they set out free beer and pizza/nachos. They definitely try to... More 

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Houston, Texas, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 22, 2014

My stay at the hotel was great. Front desk agents Katrina,Danelle,Lucile,and a few others were awesome.However when dealing with there General Manager Tara Wagner I had an issue with one of the front desk agents. WHEN I tried to talk to Tara I was informed to make it short cause she was going to be late picking up her kids... More 

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New York City, New York
Top Contributor
177 reviews 177 reviews
36 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed October 16, 2014

Nasty shower (makes me question the carpeting), missing remote, not what I need when I'm exhausted and get to my room on a business trip. Nicely painted (newer?) it seemed, otherwise not bad, but the shower/tub needed to be replaced (not sure it was actually unclean, just beat up, old, patched, peeled...not what I want to see in the morning... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2014

Prior to our wedding weekend, members of my wedding party ere having the hardest time getting a hold of the general manager. I later learned from them that It would take her over a week to return their emails or text messages. When the wedding weekend came the problems got worse. Every afternoon, about half of our room key cards... More 

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Corpus Christi, Texas
Top Contributor
72 reviews 72 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 15, 2014

Off their web site, we booked a Park, Stay, Fly package with what I believe was 14 days of Parking included. It was a great deal and the facility was much nicer than we had expected. Both of the rooms were very large and would be able to serve a family of four. Morning breakfast was good. Since we were... More 

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing, yes we do make a great option for sleep-park-fly. We are very happy that you found our facilities to be much nicer than you expected and we look forward to seeing you on your return and those great pics your coming back with! Thank you, Tara Wagner General Manager More 

Victoria, Texas
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 14, 2014 via mobile

This hotel was okay for a quick stay for next day fly out from airport. Not used to small room for a family of 5 but it was good. Just didn't like how cab or service drivers were there to try to takes us to airport (ask if we needed service) when we already had shuttle over there. So untrusted.... More 

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Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

We are pleased that you enjoyed your stay. In regards to the Taxis on property, we had several guests that needed to be at the airport before the 6am shuttle service and once the shuttle began operations we asked the taxis to leave property. I agree with you, I am not fond of having them sit on property because it... More 

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