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Quality Suites Bush/IAH Airport West

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15321 Vantage Pkwy E, Houston, TX 77032
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Quality Suites Bush\/IAH Airport West
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50 Reviews from our TripAdvisor Community

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Kamloops, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Due to an Air Canada baggage screwup we were forced to stay over night in Houston. The room was supposedly arranged thru Travelliance via United Airlines which routed us from Calgary to Houston. We obtained a slip from United Airlines and were told to contact Travelliance for a room. Travelliance told us we had to stay at this hotel as... More 

Helpful?
Thank P F
NC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 18, 2015

I waited at the airport for nearly an hour before the rude shuttle driver showed up. The excuse was heavy traffic while I saw other hotel shuttled come and go like 3 times. It's nothing like what is shown on the picture. It looks like a rundown place. I do not feel safe at night around here.

Helpful?
Thank adsfaf23dsf
Amarillo, Texas
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 3, 2015 via mobile

The general manager Tara was very professional and helpful with getting checked in since I need the room for the day to sleep. The breakfast was good, as well the bed was very comfortable. Happy hour on Tuesday from 5-7 is a nice touch also.

Helpful?
Thank John S
Castle Rock
1 review
1 of 5 stars Reviewed October 27, 2015

I had a layover in Houston and called this service to book a last minute room. I asked for three things--close proximity to the airport, a restaurant that I could walk to, and a clean room. The airport was 15-20 minutes away--not the five minutes I asked for, there wasn't a restaurant within walking distance and the room was very... More 

Helpful?
Thank Micki111
Toronto
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed September 16, 2015

Great hotel at a budget price. My room/suite was large, spotless, and overlooked the pool (which was also spotless). The yellow (walls) and red (carpet) color scheme was a little glaring at first, but you get used to it. The 2 TVs and the free wifi worked perfectly. The walls could have been thicker - I could hear the TV... More 

Helpful?
1 Thank succeed_2
Wildwood, Missouri
1 review
5 of 5 stars Reviewed July 27, 2015

Excellent hotel to stay at. The breakfast was great along with the staff. One thing that definitely caught my attention was the fact that Tuesday thru Thursday they offer dinner to guests and beer. That to me is very generous of the hotel considering they do not market that.

Review collected in partnership with this hotel

Helpful?
Thank venancio2015
Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing your experience with others, we are so happy that you enjoyed your stay as we strive to provide a comfortable guest experience. Are hospitality nights are Monday - Wednesday in which all of our guests enjoy these evenings because it means they can catch a meal or a snack at the hotel after a long day! More 

Wharton, Texas
Level Contributor
112 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 22, 2015 via mobile

Clean, newly decorated. Comfortable beds. Good breakfast. The room was unique in that it was two separate rooms. ( one room that had been made into two) the downside to this was that the "living room" didn't have a window because it was in the bedroom. So that part of the room seemed a little dark. A TV for each... More 

Helpful?
Thank KU71
Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing your experience! We are glad that you enjoyed our hospitality night, which we do every Monday - Wednesday with great food and cold drinks! We do have a great team here at Quality Suites IAH, our goal is to provide guests with a "home away from home" feeling while they stay with us. Thank you again... More 

McAlester, Oklahoma
Level Contributor
222 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed July 18, 2015

Poor maintenance... Spent night last night in room 209. Huge puddle of water by the air conditioning unit in room. The drain in the bathroom room sink did not move. Then breakfast. It was terrible. Coffee not good. Waffle machine was not ready at 6, it was ready at 6:30. Then the machine turned out a terrible tasting waffle. Some... More 

Helpful?
Thank Divebabydive
Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for staying with us as we value your feedback I have shared your comments with the staff so that we can make staying with us a more pleasurable experience. More 

Georgia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 16, 2015

This is an older hotel, but very well maintained. The room was clean and fully stocked and everything worked well. The evening and morning staff were friendly and there was free pizza and beer for dinner. It's a shame there weren't any free soft drinks. -grin- Seriously, the weather was bad and having the pizza available was a very nice... More 

Helpful?
Thank ElaineReads
Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

We are happy to hear that you enjoyed your stay with us! We love to hear that our guests have enjoyed their stay as we strive to provide an excellent stay for all of our guests. We offer a hospitality night for all of our guests Monday - Wednesday with free food and drinks, although we do not serve soft... More 

Florence, South Carolina, United States
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 27, 2015

My husband and I had to stay an unexpected night at this hotel this past Saturday night (April 25, 2015) after we missed our connecting flight back home to South Carolina when we were traveling back from Las Vegas. We were shuttled to this hotel from the airport on a van with a friend who was traveling with us and... More 

Helpful?
Thank Kelli B
Quality_Suites_TX744, General Manager at Quality Suites Bush/IAH Airport West, responded to this review

Thank you for sharing your experience with us, we are happy that you enjoyed your stay and that our team was able to make a unexpected Houston stay a little easier for you. Thank you! Tara Wagner General Manager More 

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