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All 452 Houston hotels

Hilton Garden Inn Houston Northwest

3.0 of 5 Hotel   |   7979 Willowchase Boulevard, Houston, TX 77070
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Ranked #22 of 452 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
CaroleAberdeen aberdeen
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374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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aberdeen
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 6 nights in august 2014 on business the hotel was excellent value although situated out with the main city the hotel was good for my business needs. The staff were great very friendly and so helpful nothing was too much trouble and always had a nice welcome on returning to the hotel or using the bar Nd restaurant.... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel for 5 days for a trip to Houston for a wedding. The hotel staff was amazing. They always had a smile on their faces and helped with whatever we asked. The rooms were clean and the beds were comfortable. The breakfast was great- buffet plus a cook! :) Great stay!!!

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

To take a word out of your review- AMAZING! Thank you for sharing your experience and for recognizing the housekeeping and culinary teams efforts. They work very hard and strive to exceed expectations- it is nice to see their hard work paying off. Until next time, safe travels. More

Kempton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hilton Garden Inn is great! Have never had such great staff! Everyone was extremely helpful, smiling and anticipated every need. We brought my 97 year old mother-in-law and staff were always patient and careful with her. I will forever utilize Hilton Garden Inn from now on!

Review collected in partnership with Hilton Garden Inn

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

What great feedback on your experience. We aim to create life long guests and it seems the team delivered. We are all excited to welcome you and your family back. More

Union City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel, highly recommend it to anybody! Rooms were large, very clean, plenty of TV channels too. I know, but to me, important. Loved the coffee maker, mini fridge and microwave too. Wonderful stay

Review collected in partnership with Hilton Garden Inn

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

Thank you for sharing your experience and for mentioning some of the many amenities we offer in our guest rooms. I look forward to welcoming you back, More

HOUSTON, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I actually stayed here at the Hilton Garden Inn upon celebrating our 1 year anniversary. We wanted to stay somewhere that was nice and a little upscale. Hilton Garden Inn definately exceeded our expectations. It was exactly what we were looking for. We had a wonderful experience here and would definately stay here again!!!

Review collected in partnership with Hilton Garden Inn

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

We are thrilled you choose to stay with us and that we exceeded your expectations. We look forward to welcoming you back in the future. Thank you for taking the time and sharing your experience as well. Until next time, safe travels. More

Fairview, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Still waiting on a call from the GM or anyone else who took my complaint seriously. Let me just say my complaint is valid and should have required a sense of urgency from the hotel staff and customer service. I choose not to post details, however I stayed the same week as the other post just prior to this one... More

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

Thank you for sharing your experience with me and for taking the time. We did in fact suffer a major server failure and it took a few days for IBM to get the parts here. In any event, I am sorry we disappointed you in some areas, and feel that I provided you with the resolve we had discussed. Safe... More

Montgomery, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Couldn't have asked for a more friendly and fun guy that Domingo! He livened up our morning while having breakfast! Domingo Martinez Jr rocks! Will definitely recommend HGI Houston Northwest to all my family and friends!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

What great recognition! Domingo is definitely one who shines and brightens up the mornings. Appreciate the recommendations and of course for taking the time to share youre experience. Safe Travels More

Double Oak, Texas, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Spending weekend in College Station and drive NW-Houston for visit with family/friends... hotel good location (NW) above the Beltway, and convenient drive time central Houston, airport (IAH), or as case may be. Hotel staff most amenable... good stay.

Review collected in partnership with Hilton Garden Inn

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

Grateful to have you stay with us and look forward to your return. Safe Travels More

Gainesville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is across the street from Methodist Willowbrook Hospita. So easy to visit a loved one. Excellent service,accommodations, and the best staff ever! Every staff member was ready and willing to help answer any question we had about the area. Please stay here you will not be disappointed.

Review collected in partnership with Hilton Garden Inn

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

Thank you for taking the time to share your experience and we hope all is well with your loved one. I look forward to your return in the future. Until then, safe travels. More

Wheaton, Il
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Super clean and up to date, extremely friendly and helpful staff (including at breakfast - they must have read the unhappy review below, they where extra attentive), nice cozy little bar area to wind down after a day of travel. Very nice breakfast bar (enjoyed the smoked salmon) or can order off the menu. Didn't eat lunch or dinner there... More

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Additional Information about Hilton Garden Inn Houston Northwest

Address: 7979 Willowchase Boulevard, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston Northwest 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton

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