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All 455 Houston hotels

Hilton Garden Inn Houston Northwest

3.0 of 5 Hotel   |   7979 Willowchase Boulevard, Houston, TX 77070
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Ranked #16 of 455 Hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Cephalopodamus Fort Worth, Texas
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393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redwood City, California
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

This hotel is thoroughly DISGUSTING! It is currently undergoing renovations and only first floor rooms were available when I checked in on Sunday Dec 14, 2014. I was given room 111. As soon as I walked in, I was disappointed. The room didn't feel right, furniture looked worn, bed looked cheap and flat and carpet gross. I sat at the... More 

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Redwood City, California
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

This hotel is thoroughly DISGUSTING! About 3 years ago I stayed at that very same property and in one night had a live cockroach wander through my room and a small gecko run laps in my bathroom. I did not stay there (understandably) for many years, but on my recent trip made another reservation. Only to find out that the... More 

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Fort Worth, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Our overall stay was quite pleasant considering they were remodeling two floors. The restaurant was quite good for this level of hotel. Rooms were clean and comfortable with plenty of bandwidth for internet access. Upon checking out I noticed that one of the wait staff had slipped in a bit extra for a tip on my room account. I brought... More 

Review collected in partnership with Hilton Garden Inn

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

Thank you for sharing your experience with us. I am terribly sorry for the situation you experienced. I too do not appreciate those whom take it upon themselves to provide gratuities for their serves they provide. We have addressed this internally and will discuss handling guest opportunities with more empathy. Please free to contact me if you would like to... More 

Brownsville, Texas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It was a great location close to everything; shopping, restaurants, parks, and in a very safe location. It accommodated our entire soccer team of parents and players. The hotel was also located in a way that had easy access to reach our soccer fields, Willowbrook Mall, and the 1960 area which has a choice of just about any typy of... More 

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New Orleans, Louisiana
Top Contributor
124 reviews 124 reviews
63 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel while visiting with family over the Thanksgiving holidays mainly because of its proximity to family. I love the updated lightweight luggage carts as they are easier to maneuver than the standard carts found in most hotels. The double queen beds in my room were comfortable and a tad less than the king sized bed accommodations offered.... More 

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review

Thank you very much for the wonderful review. We all greatly appreciate it.. More 

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

our group recently stayed at this new hotel and had a great experience. We all watched Texas football in lobby bar and our rooms were super clean. The front desk people recognized us when we came and left and every question was met with a yes or the best possible answer. Our lacrosse boys loved the weight room and some... More 

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Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Rooms were fine.. food is good. Nice that a complimentary shuttle is available to the airport. The price for the room is okay but you do get some service compared to other hotels chains that may offer the same but at a higher value.

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Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Good hotel, close to things, depending upon what your likes are, great staff, clean rooms and hotel. Personnel disliked the fact there were smoking rooms near non-smoking rooms. Breakfast was a buffet or cook to order, that makes your choices very nice. Fresh Coffee and Hot Tea all day, fresh flavored water was available too.

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Shelby, United States
1 review
4 of 5 stars Reviewed November 14, 2014

Very clean and beds are great! Service was very good and the staff was helpful in every aspect. I would recommend this hotel and will stay again if I return to Houston. All of the Hilton Garden Inn's I have stayed in have been very nice and super clean.

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SAN SALVADOR, El Salvador
1 review
5 of 5 stars Reviewed November 12, 2014

Excellent. Hilton Garden Inn willowbrook is located front to willowbrook mall, restaurant are near hotel location. Bus stop behind the hotel. Rate is good, all facilities very nice. We were near of 60 people atended a event.

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Additional Information about Hilton Garden Inn Houston Northwest

Address: 7979 Willowchase Boulevard, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Houston Northwest 3*
Number of rooms: 171
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Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#8 Family Hotel in Houston
#20 Business Hotel in Houston
#43 Romantic Hotel in Houston

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