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Hilton Garden Inn Houston NW/Willowbrook

#19 of 469 Hotels in Houston
Certificate of Excellence
3.0 of 5
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7979 Willowchase Boulevard, Houston, TX 77070
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Hilton Garden Inn Houston NW/Willowbrook
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Ranked #19 of 469 Hotels in Houston
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Melvin J San Jose, United States
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456 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose, United States
5 of 5 stars Reviewed yesterday NEW

My family had our family reunion at the Hilton Garden Inn in Houston and it was a great experience. We had a wonderful free breakfast every morning to start our day. The breakfast staff was cheerful and attentive. The food at our reunion was wonderful. Every thing we asked for at our reunion was delivered on time and in a... More 

Review collected in partnership with Hilton Garden Inn

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Nashville, Tennessee
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My cousin blocked rooms here for her wedding. I must say we were impressed, with the comfort of our room and bed. Our room was a little small, but we were super comfortable with a sofa and king size bed, that felt amazing. The shower was also awesome, I took a very long relaxing shower. The staff was so friendly... More 

Review collected in partnership with Hilton Garden Inn

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Austin, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was part of a group event, so we did not select the hotel. Our stay lasted 4 days. We found the staff very friendly and responsive to all of our questions and needs. The room was clean and spacious (we had a double on the 3rd floor). My husband was concerned about having the room next to the elevators,... More 

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Spring, Texas
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The front desk staff was excellent with having us checked in within minutes of arrival. Room was just right for an accessible room. Sink area in bathroom a little small to set things out on but we managed. Suggest adding a shelf to the right side of the sink to allow small toiletries to be set on, but the room... More 

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Spencer, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were in Houston for a family wedding, and the hotel was very accommadating. We really enjoyed the breakfast, anything you would want! The hotel staff were always friendly and willing to help from directions to shuttling our family to the wedding venue. Would recommend to anyone coming to the Houston area!

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Duncanville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The promised pool was closed with no anticipated opening, so no necessary relief in Humugidy Houston. The Pillows were too soft for any support to alleviate sinuses. I found live roaches in bath towels. Mold in Shower door track & doors not level, so wouldn't stay closed. TV Cable reception very intermitant. Staff overwhelmingly pleasant and charming!

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Madisonville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good for business overnight trip. Amenities updated and clean. Location near major highway to get to points of interest. Breakfast has a good selection and efficiently run. Rooms were clean and quiet.

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here for a family wedding. All the elements of a great stay are here: excellent front desk service, a room so clean you can go barefoot, a delicious breakfast which was complimentary, and shuttle service to the mall and restaurants. The hotel is beautifully-appointed. A big shout out to Dan the manager and Kenneth the shuttle driver. You... More 

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

LOVE IT! Thank you for the great feedback and mentioning our terrific team, they all work hard to make this place a fantastic place to visit and work. We hope you visit again soon as well. More 

Lafayette, Louisiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Very secure hotel set up like an apartment complex. Breakfast could have been better but front seak clerk really nice. The hotel needs a real good cleaning. The carpet felt old and nasty and walls needed to be wiped and I know the beds were not changed but have to say Great location to ice rink.

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Appreciate the feedback. I would love to get more detail on your feedback if possible. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stephanie at check in was very attentive, breakfast is great and rooms are very clean and very updated. Location is very close to shopping center and restaurants. Dinner and service in restaurant where just as great.

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you, Great to know we once again delivered an exceptional experience. Look forward to welcoming you back. More 

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