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Hilton Garden Inn Houston NW/Willowbrook

#18 of 468 Hotels in Houston
Certificate of Excellence
3.0 of 5
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7979 Willowchase Boulevard, Houston, TX 77070
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Hilton Garden Inn Houston NW/Willowbrook
Best prices for: 1 room 1 guest
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Ranked #18 of 468 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Christina T Houston, United States
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430 reviews from our community

Traveler rating
    263
    121
    30
    6
    10
See reviews for
99
37
30
237
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Such an accommodating, clean, attentive hotel for a large, last-minute group who just came in disgruntled due to flight changes. They were so patient and attentive into the wee hours of the night. We were up until 5am working in their business area/lobby and they just took care of us, gave us supplies we needed, etc. I couldn't believe how... More 

Review collected in partnership with Hilton Garden Inn

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Panama City, Florida, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is ideal for a group or family. Their open concept lobby was perfect for our family to eat, drink,use the office center, or just sit and visit. They provided fruit infused water, coffee, tea, and welcome bars throughout the day. The breakfast was excellent, and it certainly wasn't your usual "breakfast included" fare. Your breakfast could be cooked... More 

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New York City, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean and great value. I was there with a group for a wedding. The heating/AC unit was completely undependable, however, I was a bit occupied to push for any maintenance. The nearby mall and shuttle service is excellent. The bar closes a bit early, however, I believe the restaurants on location do serve drinks during much later hours.

Review collected in partnership with Hilton Garden Inn

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San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great time here, everything was PERFECT, Always leave a tip for the cleaning lady where ever you stay. Just think of the mess you leave behind. This was also a beautiful hotel inside and out.

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Austin, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean and very satisfactory. We were disappointed that Breakfast is not included in the room price. The service at arrival was not welcoming. The room was well appointed and very comfortable. The furnishings were modern and pleasing.

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time to share your experience! I have shared your review with our front desk manager and he will be using it to help improve the arrival experience. Unfortunately, the Hilton Garden Inn Brand does not offer inclusive breakfast options in the room rate. There are other brands that do, especially in the Hilton family of... More 

Rowlett, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our experience was superior. We were able to check in quickly and walk to dinner across the parking lot (big plus). The beds were comfortable and the pillows were exceptional! That's a big deal when traveling... good pillows! The room was emacualte and the hotel was very quiet.

Review collected in partnership with Hilton Garden Inn

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Great Feedback! Thank you for taking the time to share. More 

Gatihersburg, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Fantastic services in the restaurant and the hotel is beautiful! Diago and Tametria were fantastic! One of the best breakfast I have had in many hotels. It's also a great spot for shopping with Macy's and Dillard's around the corner.

Review collected in partnership with Hilton Garden Inn

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Senior Contributor
42 reviews 42 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

For Houston business trips to anywhere between 10 o'clock and 12 o'clock outside of the Beltway 8 - this is a great base to locate yourself. The rooms and restaurant / bar are well-suited to the business traveller. The bar area in particular is a vibrant area with IT, Oil & Gas and other sectors mingling together. I'd be happy... More 

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Appreciate the kind words and recognition for the teams hard work. It is definitely all about location, and we are definitely in a prime spot. We look forward to your return. More 

Monticello, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a wonderful place to stay. Very clean and the beds are very comfortable. The breakfast was great also. We were in town for a wedding and it was close to the venue. The shuttle service came in handy for some members of our group. I will stay there again when in town.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time and sharing your recent experience with us. It is nice to hear that our hard work pays off. Appreciate your comments. All the best. More 

TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Large bath area with very small vanity area! Smallest ever encountered in any hotel/motel. Was very clean, large towels, etc. Had several hand rails in bath as well as bath chair. Still needed a larger vanity area.

Review collected in partnership with Hilton Garden Inn

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Houhn_gm, Front Office Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time and sharing your opinion. Our ADA compliant rooms do in fact offer additional hand rails, a shower/tub seat, as well as a smaller vanity to ensure our guests have ample space to maneuver, without any complications. Until next time, safe travels. More 

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