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All 458 Houston hotels

Hilton Garden Inn Houston NW/Willowbrook

3.0 of 5 Hotel   |   7979 Willowchase Boulevard, Houston, TX 77070
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Ranked #18 of 458 Hotels in Houston
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Peter K New Boston, United States
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416 reviews from our community

Traveler rating
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    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Boston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Last week I was staring at the Willowbrook Hilton Garden Inn. After long days there are many restaurants nearby as well as the service at the hotel. The staff is always friendly and the rooms are clean. I like using the HDMI input on the room TV to watch my NETFLIX … see you soon …

Review collected in partnership with Hilton Garden Inn

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Houston, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stay at this hotel / location regularly. It has become my standard for evaluating other hotel stays against. This HGI is your standard quality and amenity level for this kind of property. But, after several years and stays, I've come to know what to expect. Along these lines, my most recent stay at HGI NW Houston was nearly flawless.... More 

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Fort Worth, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have selected Hilton Garden Inn every time I travel to Houston for business and have never been disappointed. The staff is always courteous and now feel like an extended family. My only regret has been when they are full and I have to go down the street.

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Cedar Hill, United States
1 review
4 of 5 stars Reviewed 1 week ago

I normally book at higher end hotels but this one was close to a rehab center that I needed to visit. Only stayed one day/night. The room was very nice and clean with very nice furnishings that was comfortable. It was quiet and is surrounded with lots of popular restaurant chains, and a Sam's Club next door. The lobby is... More 

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Nacogdoches
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything was perfect. Clean, fresh, very friendly staff and digital check in was great. The breakfast (not included) was exceptional in selection and quality. Every staff member greeted with a smile.

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Kuala Lumpur, Malaysia
Top Contributor
75 reviews 75 reviews
36 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 1 week ago

Returned to this place for a week stay during a work trip. Just as I remembered it, it has clean beautiful rooms. I turned the air conditioning on to heat up the room at certain temperature on the 1st night, but had to turn it off midnight as it was triggering noisily every time it has to heat the room... More 

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Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Convenient location for our tennis tournament. The staff and property are top of the line for Hilton. I had two athletes with me and they had the sofa bed already pulled out and made for us, such a treat! The best shower of any Hilton property ever.

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

What great feedback. After sharing with the team, they were happy to see that their extra effort pays off. I am thrilled you enjoyed our newly refinished restrooms, we worked hard to ensure they not only look amazing, but that they provide everything you may need. Until next time, safe travels and good luck during the remaining tournaments. More 

Boise, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff was extremely friendly. They always greeted me when I came into the lobby. The hotel is a little older, but it was clean and has everything you need. The breakfast was good and I liked that you could order omelets and fresh eggs to be cooked how you like them. The fitness center is a little small,... More 

Review collected in partnership with Hilton Garden Inn

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time out of your day and providing us with feedback. Housekeeping is focused on creating an exceptional environment for our guests consistently and they deliver. Our fitness center does provide all you need in a pinch, but we also offer VIP access to lifetime fitness- a state of the art workout facility. I hope you... More 

Cadiz, Spain
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent a few days at the Garden Inn Houston NW and very impressed with all aspects. Was a business trip and service, room and facilities were excellent. Staff at front desk, bar and breakfast were first class and knowledgeable for local area questions. Added bonus of complimentary short distance travel and no problem attitude.

Review collected in partnership with Hilton Garden Inn

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you very much for choosing us during your recent stay in the Houston area. We pride ourselves in offering top notch service, food, and product. It is very nice to see that our guests recognize these aspects as well. More 

Tranquility Nj
Top Contributor
62 reviews 62 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hilton Garden Inns are cookie-cutter but this property stands out for it's high quality service. Front Desk staff are welcoming and eager to assist. I've received a call from the Front Desk after reaching my room after check-in in many hotels but don't recall getting a follow-up call the second night to ensure my stay was going well - nice... More 

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Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Glad to see that the little service touches provided are recognized and appreciated. We look forward to welcoming you back. More 

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Additional Information about Hilton Garden Inn Houston NW/Willowbrook

Address: 7979 Willowchase Boulevard, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston NW/Willowbrook 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#7 Family Hotel in Houston
#20 Business Hotel in Houston
#35 Romantic Hotel in Houston

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