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All 457 Houston hotels

Hilton Garden Inn Houston NW/Willowbrook

3.0 of 5 Hotel   |   7979 Willowchase Boulevard, Houston, TX 77070
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Ranked #19 of 457 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Craig L R Houston, United States
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405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a wonderful hotel secluded on Willow Chase in the 1960 area next to Methodist Willowbrook Hospital. They have an Amazing staff who catered to our every need. Great shuttle service. The waitresses in the restaurant are so helpful. I can't wait for the next visit.

Review collected in partnership with Hilton Garden Inn

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Taipei, Taiwan
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel fulfills all the needs as a business traveler. The breakfast is excellent with most friendly crew and order to make breakfast. The breakfast host Domingo always makes us feels like home with his big smile. Hot egg, free Starbucks coffee, fresh fruit, and clean room with microwave. What else do you need when you are in business trip??

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Wheaton, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Recent renovations to this property have updated the look. Rooms are comfortable and clean. Fitness center is small but usable with treadmills, elliptical and some weights. Buffet breakfast has great selection of hot and cold items including fresh eggs and fruit.

Review collected in partnership with Hilton Garden Inn

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Highland Park, New Jersey
Top Contributor
168 reviews 168 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for just one evening. As this type of hotel goes, it was very nice. We were in a room that had just been refurbished, so it had that new (glue?) smell. It was spacious and lovely. The staff was friendly enough. The servers at the onsite restaurant were very attentive. If the location and price... More 

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Ahant, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you very much for sharing your opinions from your recent stay. We have in fact undergone and completed a complete guest room remodel. Appreciate being your choice while in the Houston NW area. until next time, Safe travels. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Garden inn in Jan 2015 during a biz visit. The hotel is ideally located close to the Company centre drives, several restaurants and shops only a throw away. But for a 160$ per night, you expect more than just location and fast Internet. The reception staff are not the friendliest and refused point blank when I... More 

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Ahant, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking the time and sharing some of your experience with your recent stay. I am surprised by the lack of engagement by my front desk team, but have reviewed your feedback with them to ensure we are more helpful moving forward. I am available to discuss any of the other opportunities you mentioned at your convenience, 832.912.3101.... More 

Plano, TX, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here as a family of 5, in town with my son's hockey team. Hotel is doing construction still, what they've done looks great so far. Very quiet construction noise during the day, didn't bother us. Staff here was amazing - there was a lot of chaos with the construction & several sports teams with young boys staying at the... More 

Review collected in partnership with Hilton Garden Inn

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Ahant, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for the great feedback and best of luck the remainder of your hockey season. We look forward to welcoming you back. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome service at breakfast. I was so tired and sleepy when I went down for breakfast. My server "Larni or Laarni" (I am not sure if I spelled it correct) gave me great first impression and smile. Her service was perfect as well as the food. I was shocked when I heard she was just an intern. I thought she... More 

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Ahant, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for the kind words and feedback regarding your interaction with Laarni. She is such a pleasure to have on the team and it is nice to see others think so as well. All the best. More 

Bengaluru (Bangalore), India
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's a great place to stay with sizable rooms and comfy beds. Loved their breakfast too. Their waffles are a must have. It's quite strategically located if you are here in Houston for Business and if you work for HP. It isn't close to Houston downtown but it's bang next to Willow Brook mall. I somehow loved the stay.

Was this review helpful? Yes
Ahant, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for taking your time out of your day to share your experience. We strive to provide and exceptional experience and based on your feedback we have accomplished that. We look forward to welcoming you back. More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 23, 2014

I stayed at this hotel for 1 month from 05 August to 06 September 2014. From the moment I arrived until I left, the professionalism of the staff was excellent. I have stayed in many hotels worldwide over the years and I must say the Hilton Garden Inn Houston has been the friendliest hotel I have ever stayed in. Although... More 

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coral springs, florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 22, 2014

Place is super clean and new. Centrally located to restaurants, stores and downtown. Next door is a very large fitness center with hottubs, sauners and steam room that is free to guest at this hilton. Management really cares about your experience. Love this place :)

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ahant, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Bella 52631, Thank you for your feedback and I am thrilled you enjoyed our upgraded facility. We definitely have attempted to listen to all the feedback from our guests during our recent upgrades. I am glad you enjoyed and look forward to welcoming you back. Happy and Healthy Holiday wishes Allan Hant 832.912.3101 More 

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Additional Information about Hilton Garden Inn Houston NW/Willowbrook

Address: 7979 Willowchase Boulevard, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston NW/Willowbrook 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#7 Family Hotel in Houston
#20 Business Hotel in Houston
#45 Romantic Hotel in Houston

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