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Royal Sonesta Houston Galleria

#44 of 470 Hotels in Houston
Certificate of Excellence
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2222 West Loop South, Houston, TX 77027
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Royal Sonesta Houston Galleria
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Royal Sonesta Houston Galleria
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469 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I stayed here for a work function last year and decided to come back for our 5 th year anniversary. We were 100% satisfied with the room's cleanliness and the comfortable beds on both visits.

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Paris, France
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Arriving the 23th of July 2015, I refuse the room (at the 12th floor) because of the bad smell and the lack of air renewal. I proceed to the test of the tissue placed on the extract air vent of the bathroom, and as the tissue don't stay in place, it is obvious that there is not any air renewal.... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
172 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

The event space is very centrally located, with high ceilings, and is well lit. The hotel itself is just okay. The rooms are nice but nothing special. The staff is quite nice. The location is just okay. I don't know if this is indicative of Houston in general as this is my first visit but I'm not overly impressed. For... More 

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New Jersey
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4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Very pretty hotel. Modern sleek design. Beds are comfortable, and room is perfectly appointed with king bed, couch, desk, dresser. Room is a little small, but just fine for a night or two. We orders room service with was super fast, and very good. Burger was cooked perfectly. No complaints about food or service. Rooftop pool is ok. This is... More 

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Scottsdale, Arizona
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 2 nights at this hotel as I had to pick up my family who were flying into Houston from overseas before we drove back to San Antonio. While this hotel was not my 1st choice, as I usually stay at the Westin, the deal for my Monday-Wednesday stay was too good to pass up. I am really glad that... More 

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Richardg6409, First, I would like to thank you for providing valuable feedback about our hotel and staying with us for your first time while you were in Houston. The Westin is one of our biggest competitors and I am glad we were able to steal you away with our promotions. If you would like to get the most out... More 

austin
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I visit Houston every July 4th wknd for Houston's Trinidadian Carnival. I usually stay at the Omni in the Galleria. BUt, this year, they were flooded. So, I researched all the similar hotels in the Galleria area. I ended up at the Royal Sonesta as it was the most similar in class to the Omni. Overall, it was great! Clean,... More 

Review collected in partnership with Sonesta

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear ezfish, Thanks for taking the time to give our hotel feedback on your recent stay. We appreciate your enrollment into our Travel Pass program and hopefully you will be able to claim the raffle prize as your own. Please ensure that you use that same Travel Pass membership number every time you stay with us to attain more points... More 

Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Back in Houston, for another short business trip, even when I never feel overwhelmed by work there. I admit Houston is one of my favorites places. This time I booked at the Royal Sonesta because the location suits my needs. I had never stayed at this hotel before, though. I was positively impressed by the renovated and large room I... More 

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Hank_Qu, Thank you for choosing the Royal Sonesta as your destination of choice for your trip to Houston. I am glad to see that we were able to make you a true fan of our hotel and exceed your expectations during your stay. If you would like to enroll in our guest recognition program, Travel Pass, please feel free... More 

San Antonio, Texas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Royal Sonesta this weekend for a quick weekend getaway, and I could not have been more impressed. The hotel itself is beautiful - very modern; everything has a new feeling to it. The staff were very professional, as I no trouble with check in or check out. The bartenders were friendly as well! The location to... More 

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear James G., Thanks for taking your time to leave some feedback about our hotel. We appreciate all of the positive comments about our hotel and we are glad you enjoyed your stay. Our hotel has just celebrated three years under the flagship of the Royal Sonesta brand and we're excited to see the renovations still have a lasting impression.... More 

London, United Kingdom
Level Contributor
96 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed here for one night but from check in to check out we were made to feel welcome by all the staff who even in passing said hello and were polite and courteous. Our room was a standard room, well appointed and very comfortable with all the modern amenities that one would expect whether a seasoned traveller or... More 

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Matt G., On behalf of the entire hotel staff we would like to thank you for leaving such positive remarks about our hotel and its employees. We strive for perfection at the Royal Sonesta Houston and I'm happy to see our staff was hitting on all cylinders during your stay. Our training development within Sonesta breaks down into multiple... More 

Tulsa, Oklahoma
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel has been recently redone . Very nice hotel the club level was ok probally not worth the extra money. Valet parking and room service was good. Stayed in beautiful corner room overlooking the highway. Hotel is close to the galleria

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Kling, I would like to thank you for leaving your comments about the Royal Sonesta Houston. We have just passed our third year as a Royal Sonesta and appreciate the compliments on the upkeep of our hotel. Our staff tries to go beyond the call of duty to maintain this property and the guests that occupy it. Our valet... More 

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