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Royal Sonesta Houston Galleria

#44 of 470 Hotels in Houston
Certificate of Excellence
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2222 West Loop South, Houston, TX 77027
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Royal Sonesta Houston Galleria
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Royal Sonesta Houston Galleria
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472 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston
1 review
5 of 5 stars Reviewed yesterday NEW

I recently stayed at the Royal Sonesta in Houston for a convention. The location is great...near highway and walking distance to Galleria and other shopping areas. Short drive from other points in Houston. The hotel staff was wonderful. The rooms are very comfortable, clean and modern. I would stay here again and highly recommend this hotel.

Review collected in partnership with Sonesta

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Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The service is excellent, house keeping, front office are very customer oriented. Definitely make my business travel less stressful and hectic. Due to the mistake made by my travel agent on the reservation and end up i have to pay higher price , after justifications and clarifications on my end, the Front Office Assistant Manager manged to adjust the price... More 

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Llanelli, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I visited the Sonesta for a weekend stop over for my birthday. The hotel has a good location, close to the huge Galeria shopping mall and a good selection of nearby restaurants . The staff at the hotel are great and customer service is excellent. The rooms are really comfortable and clean. The only negatives I found were the poor... More 

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

My wife and I stayed here for a work function last year and decided to come back for our 5 th year anniversary. We were 100% satisfied with the room's cleanliness and the comfortable beds on both visits.

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Paris, France
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Arriving the 23th of July 2015, I refuse the room (at the 12th floor) because of the bad smell and the lack of air renewal. I proceed to the test of the tissue placed on the extract air vent of the bathroom, and as the tissue don't stay in place, it is obvious that there is not any air renewal.... More 

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Chicago, Illinois
Level Contributor
172 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

The event space is very centrally located, with high ceilings, and is well lit. The hotel itself is just okay. The rooms are nice but nothing special. The staff is quite nice. The location is just okay. I don't know if this is indicative of Houston in general as this is my first visit but I'm not overly impressed. For... More 

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Leslie_Venetz, I would like to thank you for taking your time to review our hotel. We appreciate the insight on the critcal issues we have at the hotel and we will address them for future guests. If you would like to come back and visit with us, I would reccommend a concierge/club level floor. These room types are placed... More 

New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pretty hotel. Modern sleek design. Beds are comfortable, and room is perfectly appointed with king bed, couch, desk, dresser. Room is a little small, but just fine for a night or two. We orders room service with was super fast, and very good. Burger was cooked perfectly. No complaints about food or service. Rooftop pool is ok. This is... More 

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear shawnie_k, Thank you for choosing the Royal Sonesta Houston as your destination of choice for your stay in Houston galleria area for your one night. We appreciate all of the positive feedback about our in room dinning services and the quality of the food. We have followed up on the issue with the jets in our hot tub and... More 

Scottsdale, Arizona
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 2 nights at this hotel as I had to pick up my family who were flying into Houston from overseas before we drove back to San Antonio. While this hotel was not my 1st choice, as I usually stay at the Westin, the deal for my Monday-Wednesday stay was too good to pass up. I am really glad that... More 

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Richardg6409, First, I would like to thank you for providing valuable feedback about our hotel and staying with us for your first time while you were in Houston. The Westin is one of our biggest competitors and I am glad we were able to steal you away with our promotions. If you would like to get the most out... More 

austin
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I visit Houston every July 4th wknd for Houston's Trinidadian Carnival. I usually stay at the Omni in the Galleria. BUt, this year, they were flooded. So, I researched all the similar hotels in the Galleria area. I ended up at the Royal Sonesta as it was the most similar in class to the Omni. Overall, it was great! Clean,... More 

Review collected in partnership with Sonesta

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear ezfish, Thanks for taking the time to give our hotel feedback on your recent stay. We appreciate your enrollment into our Travel Pass program and hopefully you will be able to claim the raffle prize as your own. Please ensure that you use that same Travel Pass membership number every time you stay with us to attain more points... More 

Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Back in Houston, for another short business trip, even when I never feel overwhelmed by work there. I admit Houston is one of my favorites places. This time I booked at the Royal Sonesta because the location suits my needs. I had never stayed at this hotel before, though. I was positively impressed by the renovated and large room I... More 

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Arvin M, Front Office Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Hank_Qu, Thank you for choosing the Royal Sonesta as your destination of choice for your trip to Houston. I am glad to see that we were able to make you a true fan of our hotel and exceed your expectations during your stay. If you would like to enroll in our guest recognition program, Travel Pass, please feel free... More 

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