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All 447 Houston hotels

Royal Sonesta Hotel Houston

4.0 of 5 Hotel   |   2222 West Loop South, Houston, TX 77027
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Ranked #53 of 447 hotels in Houston
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Keane B Dallas, Texas
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333 people have reviewed this hotel

Traveler rating
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Upon arrival I self parked. I had a truck load of stuff to carry in that I knew could not be carried in one trip. After checking in I asked if the bell man could bring a cart to my truck. Was told, that I would have to go get my truck and bring it back down to the front... More

Was this review helpful? Yes 1
Houston, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Mishal, the concierge She is always very cooperative Sweet n make our group stay wonderful. she has kept her smile n support all the to es. Our Car n children n family us well taken care by her. We keep coming n she make stay great

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Houston
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great location, great service and top notch accommodations. This hotel certainly checks all the boxes. Very clean and stylish decor. Rooms are top notch and have everything you need for your business stay. Friendly, helpful staff make staying here enjoyable.

Review collected in partnership with Sonesta

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Llansantffraid-ym-Mechain, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here on Business trip recently for 3 nights. The Hotel has undergone a facelift which was much needed since its transfer of ownership from Intercontinental. Reception and checking was very good and staff were helpful and polite. Rooms (703) was newly decorated and have been refurbished with new decor and appliances. Breakfast has a good selection and choice of... More

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Houston
1 review
3 of 5 stars Reviewed 6 days ago NEW

Rooms facing the freeway was noisy. They were refurbishing some of the rooms on level 21 and there were work crews talking and commencing work before 7am - highly inconsiderate to guests. The hotel finds it difficult to meet the smallest requests such as replenishing the room with herbal teas daily.

Review collected in partnership with Sonesta

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Chagrin Falls, Ohio, USA
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW credit card Amex Card Member Review

This property does a good job. The rooms and facilities are above average. The staff is extremely hard working and accommodating. Requests were fulfilled in a very timely manner. We will seriously consider this property on our next trip to Houston.

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
11 hotel reviews
5 of 5 stars Reviewed 1 week ago

Found this hotel last minute as my wife and I were passing though Houston and didn't want the fuss of staying downtown. Nice hotel, beautiful lobby, excellent customer service. Out room was nice and spacious with a nice city view. Free WiFi. We ordered room service for breakfast with was just delicious. A great experience. Would stay here again.

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San Antonio, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am not sure what to think of this place, the rooms are small and bath products are not good at all. Housekeeping staff was awesome, but front desk agents weren't very pleasant. Private garage is a great amenity and location to the Galleria is good. We didn't try the food, our stay was comfortable but overall this hotel didn't... More

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Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Imeldita22, Thank you so much for leaving your feedback as it is greatly appreciated. I am glad that you were able to experience our wonderful housekeeping staff and our great location. We like to make sure that all of our guests are completely satisfied when checking out of our hotel and I apologize if that wasn’t the case for... More

Meisterschwanden, Switzerland
Top Contributor
102 reviews 102 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As always in the US, hotels are expensive. Unfortunately, I had the pleasure that after my first night they forgot to clean my room and when arriving to find hairs all over the room. Bar is interesting with a spreaded variety of bourbons. On arrival, reception is OK but nothing special. Rooms are big and globaly OK

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Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review

Dear David_F1206, Thank you for taking time to leave your feedback as it is a great tool for us to use and grow. I apologize for the inconvenience that you had with your room, as this is not a typical issue that we experience here at our hotel. We really strive for perfection when it comes to cleanliness and overall... More

Lafayette, Louisiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Great location. Staff is exceptional. Room service was delicious and quick. The rooms were clean and comfortable. Again, I cannot say enough about the personnel. Restaurant food was also good. I have to be in Houston on a monthly basis and I will stay here again.

Was this review helpful? Yes
Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Debbie M, We greatly appreciate your kind words towards our hotel and staff, it really means a lot to us. Our staff is so genuine which is what separates us from a lot of hotels. We love what we do and find such pleasure in these amazing feedbacks. I am so excited that you will be joining us again... More

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Additional Information about Royal Sonesta Hotel Houston

Also Known As:
Intercontinental Houston Hotel Houston
Intercontinental Houston Hotel
Houston Intercontinental
Address: 2222 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Houston
#50 Business Hotel in Houston
#76 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Hotel Houston 4*
Official Description (provided by the hotel):
Standing at the gateway to one of the world's great urban centers, Royal Sonesta Hotel Houston is just a block from the 464, the Houston Galleria and minutes from the Museum District, the Theatre District and historic Hermann Park. Preferred for both business and pleasure travel, the hotel blends cosmopolitan style with decidedly Texas hospitality. ... more   less 
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