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Royal Sonesta Hotel Houston

4.0 of 5 2222 West Loop South, Houston, TX 77027
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Certificate of Excellence 2014
Royal Sonesta Hotel Houston
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Royal Sonesta Hotel Houston
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352 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars NEW

Nice, modern hotel outside Houston downtown. I'm not really a fan of box hotels, but the room was very large and nice. Conciege level great value as the breakfast items were many from toasted bagels to fruit, coffee, OJ, and lots of snacks. I was late arriving to the breakfast, and the nice attendant packaged up items for me to... More 

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear HistoryMan45, Thank you so much for taking the time out of your schedule to leave such wonderful comments about our Hotel as this is greatly appreciated. I am so excited that you were able to find the size of our rooms accommodating as well as our Concierge Lounge. Our core purpose here at The Royal Sonesta Houston is to... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I booked this hotel due to its convenient location near the Houston Galleria and major highways. The hotel lobby is beautiful and modern. There was a line at the front desk to check in, but the front desk employee gave us exceptional service and welcome. This hotel has been updated very nicely. Classy, functional elevators, and the rooms were lovely.... More 

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Longhorn Travel....words like functional, exceptional service and classy are truly what we strive for on a daily basis. Thank you for the time taken to compliment all areas within the hotel. Warm regards, Jeff More 

1 review
5 of 5 stars Reviewed 1 week ago

We visited during college preview weekend. I loved the Sonesta. The rooms are gorgeous and the location is awesome. It also has wonderful views. The beds are extremely comfortable. The staff was extremely courteous and Amina was quite pleasant.

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear CarrieMMayfield, I would like to take the time out to personally thank you for leaving such wonderful feedback about our hotel as this is definitely appreciated. I am overjoyed that you found our rooms and location accommodating as we like to make sure each and every one of our guests feel like they are home away from home. Amina... More 

Houston, Texas, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Wanted to surprise my wife for Valentine's Day and booked a nice room at the Royal Sonesta. A minor misunderstanding with my reservation was promptly responded to by the GM and the staff was very accommodating. Mistakes can happen and when one of our items was missing (including my much needed coffee) it was quickly resolved. Only two negatives was... More 

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear DK-while glad we resolved your initial concerns, please accept my apologies for not having our movies available during your special night. We have sinced fixed. We continue to increase our bandwidth in an effort to improve our WIFI...please come back to us again soon, as we enjoy being your special occassion hotel in Houston, TX. Warm regards, Jeff More 

Houston, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

It's been 2 years since our last stay at the RS and we were very impressed with all of the upgrades through out the hotel, including the rooms. The only reason I'm not giving it 5 stars is bc there was a hole in our bed sheet. Something I wou expect at a much lower scale hotel but not the... More 

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Jamie P, Thank you so much for taking time out of your schedule to leave such amazing feedback about our hotel as we use this as a tool to help us grown and continue to make sure our guests stay happy. We really put a lot of thought into our renovations as we wanted to make sure each and... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel! Bathroom really small, hallway carpet dirty. Overall yes I would stay again, service from employees was excellent, GREAT HOTEL just few flaws!!!Valet parking a little pricey, didn't go to the resturant but seem to be very busy !

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear ashley w, I would like to start off by saying thank you for leaving such wonderful feedback about our Hotel as this is greatly appreciated. I am so happy to hear that you were able to enjoy our wonderful hospitality staff as we love making our guests feel like they are a part of the Royal Sonesta family. It... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Can't say enough about the experience. We came in for the v day package and were very pleased. Excellent service, delicious food, well-timed romantic add-ins, and a late checkout. Package included self parking in the garage- We parked near the top and took the stairs down. There was an available elevator for those with accessibility issues. When we entered the... More 

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear johncronin89, Thank you so much for taking the time out of your schedule to leave such amazing comments about our Hotel as this is more than appreciated. I am so thrilled that you chose to share your Valentines evening with us as we are aware that this is a very special night for our guests. Eric is definitely one... More 

Fairfield, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Amazing staff, great location, and beautiful hotel! An amazing hotel. We got there right at check-in time... the staff was amazing and worked very hard to get our room quickly..they were hosting several business meetings but staff was able to treat everyone in a great way without leaving anyone left out! Absolutely amazing hotel staff and the room service was... More 

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear MsGabyS, I would like to first take the time out to say thank you for leaving such wonderful feedback about our hotel as this is greatly appreciated. I am so happy to hear that you had a chance to experience our amazing hospitality staff as they love what it is that they do. We make sure to make each... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend surprised me with a romantic weekend at the Sonesta this weekend, and it was perfect. Upon our arrival, we were greeted by a manager, Eric, who made us feel very welcome and showed us to a beautiful room, incredibly clean and well taken care of, and rose petals everywhere. After he ensured the room was to our liking,... More 

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear aggieemily2013, Thank you so much for taking the time out of your schedule to leave such wonderful comments about our Hotel as we are very appreciative of this. I am thrilled that you chose to spend your Valentines evening with us here at the Royal Sonesta as we know this was a very special day. Eric is one of... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We go here...yet our home is 500 yards away. WHY? Because Royal Sonesta has cracked the code on providing a romantic Valentine's adventure---outstanding value! Our accommodations impossible to match in Houston Galleria..... Superb mini-suite, great room service, prime NY strip at ARA, killer baths, 60" smart TV, nice spa and health club, terrific martinis. What's not to like?? You can... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Bill K, We as a Sonesta Team would like to say thank you for taking time out of your schedule to leave such kind words about our fantastic amenities at our amazing Hotel. I am overjoyed that you found our room service and delicious food to your likings. We love to make our guests feel like they are home... More 

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Additional Information about Royal Sonesta Hotel Houston

Address: 2222 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Hotel Houston 4*
Number of rooms: 485
Reservation Options:
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Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#12 Luxury Hotel in Houston
#19 Romantic Hotel in Houston
#25 Business Hotel in Houston
#37 Family Hotel in Houston

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