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Royal Sonesta Hotel Houston

4.0 of 5 2222 West Loop South, Houston, TX 77027
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Certificate of Excellence 2014
Royal Sonesta Hotel Houston
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Royal Sonesta Hotel Houston
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270 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kenilworth, IL
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Like all Royal Sonesta hotels, this one is always a good bet. The staff are first rate, the facilities excellent, everything runs like a well-oiled machine. The lobby bar is a great place to meet or just to kill time and the restaurant serves very good if not inspired food. My only complaint was that the temperature in my room... More

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Isola, MS
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Royal Sonesta Houston is a beautiful property. The Front Desk Staff is first class. Thank you for making me feel so comfortable. Room was well appointed and relaxing. Location was perfect and near everything. Ease of getting in and out.

Review collected in partnership with Sonesta

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Sacramento, California
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed here on a recent business trip. Entire staff was friendly and helpful. Lobby was not crowded on my arrival or departure, so check-in and check-out was quick. Good guest amenities: friendly valet & self-parking, very nice restaurant, well-appointed bar, coffee shop w snacks, convenient business center for printing boarding passes. Free wireless internet was easy to access and... More

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Wareham, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel is lovely and the staff are friendly. Well maintained and cleaned to a good standard every day. Good choice of food and really nice restaurants and shops locally. I would stay there again. Beds are comfortable and my room was a good size with a bath and shower. Pool gets sunlight most of the day. Lots of things to... More

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Montgomery, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I attended a J. Hilburn Trunk Show (great men's clothes by the way) that was held this week at this beautiful hotel in Houston. My husband was trying on a pair of pants in the Rest Room and left his wallet in the stall! When he realized it and went back it was gone. In a panic,... More

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Winnetka, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We traveled to Houston for medical reasons. Front desk was good. Very crowded lobby during check in as there was a private daytime event and people were confused about parking. That being said, the front desk was very helpful and we had a good experience. This hotel does a lot of private events, so the lobby/bar is busy over the... More

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Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Minall847, Thank you so much for taking the time to leave such great feedback about our hotel, your kind words are greatly appreciated. I am excited that you were able to enjoy our superb hospitality as well as our room decor. We put a lot of work into our recent renovations to make sure each and every one of... More

Houston
1 review
5 of 5 stars Reviewed 6 days ago NEW

Meeting rooms were well appointed - Efficient, Friendly staff - Guest rooms modern and reasonably priced. Meeting was booked close to shopping as staff were working the weekend. Nordstrom's Rack, Marshall's, The Galleria Mall and reastuarants walking distance.

Review collected in partnership with Sonesta

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Carole Anne K, Thank you so much for leaving such an incredible review, we greatly appreciate it. I am so overjoyed that you were able to experience our amazing staff and rooms. I am happy to hear that you found our location to be accommodating and we look forward to your next stay with us. Sincerely, Jeff Fuller More

Houston
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel has been the best we have stayed at in Houston. The costumer service was great and the rooms were nice. You will need to pay for parking, but the convenience of everything was worth the cost. The Galleria is near by and many great restaurants. The hotel also has a great bar and good food if you want... More

Review collected in partnership with Sonesta

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Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Sharon E, Thank you so much for taking the time out of your schedule to leave such wonderful comments about our hotel. I am so thrilled that you were able to experience our superb hospitality and rooms. We have one of the best chef's in Houston so it is fantastic that you had a chance to visit our bar... More

Iota
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The hotel was convenient to the Galleria and many restaurants/shopping. The hotel is very nice, has quality room service, a nice bar, and Resturant. I paid $50 for a concierge upgrade that was not worth it though because it was our anniversary. The upgrade gave you 1 drink / Appetizer and breakfast for my husband and I. Not worth that... More

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Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear KittyKatz65, I would like to fist say thank you for taking the time to leave your feedback, this is greatly appreciated. We use this as a tool to help us learn and grow to make sure each and every one of our guests is satisfied with their stay. I am thrilled that you were able to experience our room... More

1 review
5 of 5 stars Reviewed 1 week ago

Wow amazing service all the way around.. Sergio at check in was great always made sure we had a pleasant service.. ARA restaurant chef Jason and waiter Marty were amazing.. They have the best team to provide one of the best service!!

Was this review helpful? Yes
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Dear Mayela p, Our entire staff would like to thank you for leaving such a great review about our hotel. We love to wow our guests and I am overjoyed that we were able to amaze you with our service. Sergio and Jason are some of our best employees and we love having them apart of our Royal Sonesta team.... More

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Additional Information about Royal Sonesta Hotel Houston

Address: 2222 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Hotel Houston 4*
Number of rooms: 485
Reservation Options:
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Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental

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