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Royal Sonesta Hotel Houston

4.0 of 5 2222 West Loop South, Houston, TX 77027
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Certificate of Excellence 2014
Royal Sonesta Hotel Houston
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Royal Sonesta Hotel Houston
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330 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I was in Houston for an appointment at the Medical Center and decided that it would be a lot nicer to stay by the Galleria this time, rather than at the Medical Center. The property was clean and well appointed. Every person we encountered was extremely friendly. The restaurant was good and the process were reasonable. There are plenty of... More 

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Austin, Texas, United States
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Surprising that such a well known brand would be so average. Didn't have truly hot water until my last of three nights stay. The beds were not very comfortable. Was there for an event and have to say the food was not stellar either. Plus there was not enough. Oh and I never got onto wifi even in their lobby.... More 

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Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my first time at this hotel and chain. I had large conference here and that went off quite well. The facility is well able to handle this type of event. The hotel has a sort of hollow feeling to it that I can't quite put my finger on. It is clean and modern but feels like a place... More 

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Doha, Qatar
1 review
4 of 5 stars Reviewed 4 days ago NEW

Good hotel to stay - First reason - Cheaper when compared to nearby hotels Quality - Equivalent to other hotels nearby like (Hilton, Sheraton etc..) Near to Target and Galleria Mall So I recommend this hotel ! Cheers Ram

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 5 days ago NEW

The Royal Sonesta is a beautiful hotel with well decorated rooms. The services and amenities available are wonderful however the service was horrible. Everything seemed to be an issue. When I checked in I was told the room I requested and called in advance to confirm was still available was in fact already being used. I was placed in another... More 

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Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Thank you for the time taken to critique your recent stay with us. Please accept my apologies that we did not live up to your expectations. While your room request is very important to us, we cannot guarantee a room type in advance. I did see where we were able to accommodate you with a requested king shortly after checking-in.... More 

Lindsay, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stylish yet comfortable rooms. Garage access to avoid the weather. Beautiful convention and meeting facility. Walking distance from Galleria Houston. Cab from Houston Hobby was $54 plus tip. On site restaurant staff was courteous and professional.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

The location is very nice, close to uptown, convenient traffic route. We spent the new years eve here to meet some friends and catch good food in houston chinatown. This hotel is pretty near Chinatown too. Very lucky!

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Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Thank you for the wonderful compliments during your recent stay with us in Houston, TX. Your wonderful comments make us all feel good about our exciting new product. warm regards, Jeff More 

Houston
1 review
5 of 5 stars Reviewed 6 days ago NEW

This recent trip to Royal Sonesta Houston was very relaxing and enjoyable. The staff have been well guided in how to treat customers, making them feel welcomed and certainly making guests want to return. Well done Sonesta!

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Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Thank you for the time taken and using the word "royal" to describe our service during your stay with us.Please come back to us again soon, so we can offer you consistently royal treatment. Warm regards, Jeff More 

Fairfield, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

one of the top hotels in houston, greatest staff for all your needs and very quick to help. one of my first choices when booking a room for one or multiple nights. executive lounge is by far the BEST of any around the town/State /Country. Have dined at restaurant for breakfast, dinner and supper and never disappointing. Great food and... More 

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Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Thank you, David for the time taken to write a critique about your recent stay in Houston at the Royal Sonesta. You comments about our executive lounge, my personal favorite, as well as enjoying so many meals in our restaurant made me a proud general manager. Please come back again soon! Sincerely, Jeff More 

College Station, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

We booked this property on a whelm. We just wanted a budget friendly, luxury hotel. The lobby is quite nice, and check in was a breeze. The valet was friendly, but kind of overbearing. They made me a little nervous to leave my car or even misplace my number to retrieve it. You can tell that they renovated the property.... More 

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Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review

Thank you, Kynesha, for your wonderful compliments, as well as your candor about our guest rooms. As you know, the humidity can get quite high at times in Houston, TX. While we have had very few problems with overall moisture in our bathrooms, it can happen. Please know we will always move you to another room if ever less than... More 

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Additional Information about Royal Sonesta Hotel Houston

Address: 2222 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Hotel Houston 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Expedia, Booking.com, Sabre Hospitality Solutions, Hotels.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Royal Sonesta Hotel Houston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#12 Luxury Hotel in Houston
#13 Romantic Hotel in Houston
#24 Business Hotel in Houston
#39 Family Hotel in Houston

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