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Hilton Garden Inn Houston / Bush Intercontinental Airport

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15400 John F. Kennedy Blvd., Houston, TX 77032
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1 room 1 adult
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Hilton Garden Inn Houston \/ Bush Intercontinental Airport
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332 Reviews from our TripAdvisor Community

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Buffalo, United States
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

The hotel appears descent upon check in. Once you get to your room the smell of wet carpet hits you right in the face. The rooms are dated, dirty carpet, peeling wallpaper and no shower pressure. For the price of a Hilton Garden Inn the rooms are sub par.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Frank M
1 review
5 of 5 stars Reviewed 5 days ago NEW

excellent service, from the pick up experience at the airport and through out the 2 days I stayed, great dinner and choices of plates and drinks. Location was also good within blocks from mayor highways and rental car facility. The shuttle driver was excellent in providing directions and offer to help.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 796gonzalop
Level Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We arrived early from a long overseas flight and the staff very kindly found us a room after a short wait which we really appreciated. The room was clean comfortable and well stocked but does not have an in room safe. The room also was quiet. . As we were tired I did not do any work at the desk... More 

Helpful?
Thank Deb1144
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It is very close to the airport and the interstate. Considering how close it is to the airport, there was minimal noise which is excellent. The staff is friendly and the hotel is clean with a fast internet connection. Often, I do not use the internet at most hotels due to a lack of speed but this hotel is quick.

Helpful?
Thank Frank K
2 reviews
4 of 5 stars Reviewed 1 week ago

I was very happy to book three nights here on short notice, due to weather problems at my planned destination (blizzard). Great staff welcomed me. Nice lobby restaurant; very well-stocked business office. I was able to use the laundry room (necessity) because I needed some clean clothes quickly. Bravo!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank robertcB7311XY
United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here briefly for business due to travel issues. The entire staff was extremely helpful and friendly. The hotel was immaculate. The shuttle service to and fro the airport was very efficient. I would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank D. C
Louisville, Kentucky
Level Contributor
112 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good points: (1) courtesy bus from airport was quick on pick-up [<10 minutes from calling]; (2) front desk staff was friendly; (3) breakfast staff was friendly; (4) room was clean. The negative points: (1) wall thermostat didn't work even after calling at 2AM and getting fresh set of batteries -- it was stuck on "E/Save" mode and only after... More 

Helpful?
1 Thank Brian-IFlyAlot
Ottawa, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived at the airport. The shuttle did not come until I called... make sure you have the hotel number handy because there is no easy way to find the information at least on the baggage level of Terminal A. The phone number does not appear with the early check-in information they send for Hilton Honors members. Hotel was very clean... More 

Helpful?
Thank TJ2500
Houston
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

Not as great as they'd like you to think. Just stayed one night there for an early flight out. First room we got, a man was already in the room (turned out to be the maintenance guy, but still, really?), so they gave us another room. They claim beds to be something like a Sleep Number - adjustable for softness... More 

Helpful?
Thank Texas56
San Marcos, Texas
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

The beds in the room don't adjust as promised. Like a Sleep Number bed, beds on both sides are supposed to adjust from soft to firm. Both beds in our room had a control on both sides, but they did not work. The front desk representative told us we had to wait 5 minutes. We waited over 2 hours! How... More 

Helpful?
Thank BH1315
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