I stay in HGIs almost every week, and this property does not live up to their normally high standards. During my one night stay, I took the shuttle to and from the airport. Both drivers were slow (waited at airport longer than told to expect and returning driver left hotel later than scheduled time) and seemingly unmotivated. I was intially... more

Stayed here for one night flew into Houston from Heathrow and the following day were heading off for Austin. Took a cab from the airport as was tired and couldn't be bothered to wait or find out about the hotels shuttle. Turns out they are quite regular, but the cab was fairly cheap as the hotel is only a 5-10... more

I waited over 40 minutes for the shuttle at the airport to pick us up, I then called and gave my name and they said the van would pick us up immidiately and they had our name from the airline and a room for us. 15 minutes later the van arrived and parked at the taxis area instead of the... more

Was delayed coming to Houston from Mexico and had this room booked for me by Continental since I missed the connection. There was a shuttle that picked up at the airport within 15 minutes and the staff was ready for a group when we arrived. The restaurant made my burger from the airline voucher to go within 10 minutes and... more

If you need a place to sleep between planes, this place is okay. But everyone who works there seems to have an attitude. The shuttle driver was lackadaisical in getting to the airport - he was "on break" but the main desk personnel didn't tell us when we called. They also seemed bothered by our desire to check in; seems... more

The hotel has a courtesy bus from the airport which was great. The hotel itself was not quite as we expected. It was a not close to other restaurants as we had hoped. We therefore had to eat in the hotel bar/restaurant area. Not really what we expected of a Hilton Garden, very basic and the food was poor really.... more

Stayed her for the second time. Hotel is in the vicinity of the International Airport, however you need a car to get there. It's next to the beltway, so you're easy on the road. Rooms look nice and clean, internet free available. Staff is friendly. Hotel has a restaurant, which is easy when you come from the airport and don't... more

This is a typical Hilton Garden Inn. It is clean, easy access to the airport and is the best choice for a quick overnight stay for an early departure. There are other airport hotels - most are tired, some are nasty - this is not. more

Stayed here for one night on a layover in Houston. It is a good, clean standard budget hotel but the service from the staff was outstanding. Everyone there went out of their way to make it an enjoyable stay. more