I stayed at this hotel for a week, I found it to be clean and well maintained, the only thing that spoiled it where the rude reception staff, who primarily spent there time sat behind the reception desk watching TV. My worse experience with reception staff was whilst checking out. I waited for the receptionist to finish her conversation with... more

I stayed her for four nights on business. The hotel is clean and the rooms are of a good size and so are the bathrooms. There’s a small pool area which is fine for sitting and having a beer in the late afternoon. Buffet breakfast is supplied cereals, toast, eggs, muffins etc. Which is enough to start the day? There... more

I was in the NW area of Houston for business and selected this hotel based on the reviews I read on TripAdvisor. I, like some of the other reviewers, was pleasantly surprised. The lobby of the hotel is cozy and welcoming, and the clerk was friendly. My room was clean and spacious. The only minor complaint I would have was... more

My other usual hotels were booked & I stopped in to see if they had a vacancy -- they did and I was pleasantly surprised. The room was very comfortable and nice for a great price. I would definitely stay there again for both business & personal travel. more

Stayed one night in May. Front desk clerk (Mary) was atrocious. Not pleasant whatsoever. She didn't want to be there.....I didn't want her there either. The rooms were clean and spacious. In room microwave and frig was very convenient. Great rate as well. more

This Hotel has large rooms, divided into sleeping area and sitting area. Refrigerator and Microwave as well as cable. One would expect to pay higher rates for a hotel as clean and well run as this one....especially in Houston. Small exercise room - very clean. Washer and Dryer available. A little sitting nook just off the main lobby (under the... more

Hotel gave value for money ~location; pool; large room with coffee maker; good breakfast; exercise room [though stepper not working] ~ all good EXCEPT for the night male receptionist ~ on check-in seemed more interested in watching the TV in lounge , & then 2nd night ~ when key failed to open any hotel door ~ chose not to look... more

This great hotel is set up more like a Hampton Inn & Suites at a much lower room rate. Short drive to Galleria Area even during rush hour traffic and many good quality restaurants near by. Easily made meetings in Brookhollow area then Downtown, and back to the Brookhollow area the next morning. more

Feb 1-7, 2005. We stayed at the Best Western just a few miles north of the Burzynski Cancer clinic and were extremely happy there. You could take different roads between the hotel and clinic and miss all the rush hour traffic and the construction zones. And it only took 15-20 min to get there. We stayed in one of the... more