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All 457 Houston hotels

BEST WESTERN PLUS Northwest Inn & Suites

2.0 of 5 Hotel   |   11611 Northwest Freeway, Houston, TX 77092
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Ranked #117 of 457 Hotels in Houston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
jans200
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84 reviews from our community

Traveler rating
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    33
    10
    4
    2
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14
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43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good location. Room excellent (clean, good towels, etc.), BUT the breakfast was very substandard. One hour before the breakfast was to close, there was no juice at all, no bread, shriveled eggs & 2 greasy sausage patties. Inedible. There's a Denny's within one mile - so if you need this location, there's a solution.

Review collected in partnership with Best Western

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Aberdeen, United Kingdom
2 reviews
4 of 5 stars Reviewed November 1, 2014

I have stayed at this hotel several times. Always very good, clean tidy, and helpful staff. Value was better a few years ago, as prices have inceased above average which have taken it into a more expensive hotel group, where it does not fare so well.

Review collected in partnership with Best Western

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austin, United States
1 review
2 of 5 stars Reviewed October 20, 2014

A/C was not working, no screen in window. backs to a junkyard with guard dogs barking late into the evening. Fixtures were loose in the shower. Dirt from previous guests in the room. Not terrible, but way overrated.

Review collected in partnership with Best Western

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Crystal Lake, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 15, 2014

Despite being in what appears to be a dicey neighborhood it is a nice property. It is very clean and nicely appointed. The housekeeping and breakfast area staff are doing a great job. But the front desk staff is simply awful. As we checked in the young man at the desk was on the phone the whole time, apparently with... More 

Review collected in partnership with Best Western

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Marshall, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

Very nice and clean motel. Staff was friendly and helpful. Breakfast was nice. It's in a good location but depending on which direction you are coming from it's hard to get to. I would definitely reccommend this hotel and have plans to stay again in the very near future.

Review collected in partnership with Best Western

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austin
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 18, 2014

Hotel appearance above average, put since 290 is being expanded the traffic was terrible. For the price I would recommend this if you wanted a reasonably priced hotel near the downtown area. I would recommend the the " Black Eye Pea" for lunch or supper. It is very close to the hotel.

Review collected in partnership with Best Western

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Austin, United States
2 reviews
5 of 5 stars Reviewed September 15, 2014

When I have to travel on business in Houston my first choice of hotels is Best Western Plus. They have an excellent and caring staff and the rooms are well furnished. I always feel at home. The bed is very comfortable which aids in a good night's sleep. I would recommend this hotel to those who travel for business or... More 

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1 review
5 of 5 stars Reviewed August 23, 2014

I had a wonderful time, nothing was out of place and even when I had a do not disturb sign on my door until 11am, they still came in and made the bed and freshend the room. Kudos to all staff. Will be staying again.

Review collected in partnership with Best Western

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2 reviews
4 of 5 stars Reviewed August 8, 2014

Chose Best Western Plus because it was 2 miles from family I was visiting and the rates were reasonable compared to nearby hotels. The surprise was the quality of the property and pleasantness of the staff. Was my first stay in a Best Western Plus, but will not be my last.

Review collected in partnership with Best Western

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Houston
2 reviews
5 of 5 stars Reviewed July 31, 2014

I have stayed here quite a few times, especially when I need to have some "me" time. The rooms are clean, comfortable and quite roomy. I have never had a problem with any room. The cable has over a hundred channels and the sleeping experience is wonderful, as the bed is just right and the pillows are just right as... More 

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Additional Information about BEST WESTERN PLUS Northwest Inn & Suites

Address: 11611 Northwest Freeway, Houston, TX 77092
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Northwest Inn & Suites 2*
Number of rooms: 60
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Also Known As:
Best Western Houston
Best Western Northwest Hotel
Houston Best Western
Hotel Style:
#84 Business Hotel in Houston

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