We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Downtown Inn & Suites

#11 of 468 Hotels in Houston
Certificate of Excellence
Hotel website
Hotel deals
915 West Dallas, Houston, TX 77019
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
BEST WESTERN PLUS Downtown Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Downtown Inn & Suites
Write a Review

253 reviews from our community

Traveler rating
    165
    73
    12
    2
    1
See reviews for
44
45
15
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (78)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (50)
All months
Houston, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I average about 35+ nights in Houston and this is always my first choice. The hotels is clean, the staff is friendly and the location is close to everything. I've always been on business but will definitely stay here when I return on a family trip.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Richardson, Texas
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Other than the downtown hotels there were no other choices just to the west. We picked this one based on tripadvisor reviews. It's super clean with excellent rooms. Breakfast was great. Free waters and cookies. Excellent staff. What's not to like!

Was this review helpful? Yes 1
Boise, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay here every week while on project. The staff is excellent and the hotel is always clean. A good selection of breakfast items and fresh cookies in the evening. Good snacks on Monday evening and small bar is available after work hours. The parking lot is patrolled 24 hours a day. A short walk to Midtown and Downtown. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rio de Janeiro, RJ
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are spacious, staff really nice as they let me do a very early check in. The breakfast needs some improvement as eating with plastic forks and paper plates is not ideal. I advise against walking around the hotel, particularly the streets behind them where I did not feel safe at all. I had to run back to the hotel... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 weeks ago

Very good location, friendly staff. Pretty good value for location being within walking distance of downtown Houston. Close to Midtown businesses. Wish we would have stayed more than one rainy night to take advantage of all the activities in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brownsville, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

They called the taxi for us , extended breakfast hours for us , it was amazing , sonny , and Jo Would always go out of there ways to make us have a great experience at the best western , they were awesome.

Was this review helpful? Yes
Hoogstraten, Belgium
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

When I arrived I was pleasant surprised about the friendlyness of the rew and spacious rooms. I even slept great which happens quite seldom in a hotel room. Then the next morning I had breakfast... Oh boy!! This was the first time I was served platic forks, knives and cups. Plates were from paper, seriously ?? Are you kidding ??... More 

Was this review helpful? Yes
Ft. Worth, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

I've stayed here several times when visiting my daughter and going to the Rockets game. Very close to the arena. The hotel is very clean, quiet and friendly staff. Breakfast buffet is awesome. I plan on only staying here when in town.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Houston, Texas
1 review
5 of 5 stars Reviewed April 9, 2015

From the front Desk staff "Thank Sonny"... to the quick check in, free parking, a beautiful view of downtown, cookies, keurig coffee machine, frig, microwave, bottle water, comfy beds, "clean TV Remote", full breakfast in the morning, This Hotel exceeded all of my expectations. I was staying for business, but I am going to come back with I can enjoy... More 

Was this review helpful? Yes
Painesville, United States
1 review
5 of 5 stars Reviewed April 8, 2015

The hotel is great for the value. It is not in central downtown Houston, but they offer shuttle service downtown and the driver, Sonny was very pleasant. Breakfast, bottled water, wifi, and cookies also provided with cost. You can't get that at a more expensive hotel downtown. Bed was very comfortable and hotel clean. I would stay again!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (2)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities