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Super 8 Houston/NASA/Webster Area

#96 of 481 Hotels in Houston
Certificate of Excellence
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18103 Kings Row, Houston, TX 77058
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Super 8 Houston\/NASA\/Webster Area
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416 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I prefer a back room in the corner, room 125/127 are near the parking lot but have no foot traffic passing by. This Super 8 has good parking, its located in a safe area with several restaurants nearby.

Helpful?
Thank Joseph J
Osan
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent for the price. Clean comfortable rooms, Tasty breakfast, and friendly courteous employees that go out of their way to help you. Also, only a stone's throw from the Johnson Space Center. Will definitely stay there again and recommend it to my friends.

Helpful?
Thank Ronald E
San Fernando, CA
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 6, 2016

The room was large with a small refrigerator and microwave. The sleeping area was separated from the sitting area by a short wall. Lots of restaurants in the area. One small problem, if you offer laundry facilities either provide a change-making machine or have quarters at the desk. After loading (and soaping) clothes, I went to the desk and they... More 

Helpful?
Thank Veloris M
GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Veloris M, Thank you for taking the time to write a review. We always enjoy hearing for guest. The room you was in was our King Suite, we are happy to read that you like the room. I do apologize about the change we usually have change available at the desk for laundry. I am very sorry for the... More 

A TripAdvisor Member
5 of 5 stars Reviewed January 3, 2016 via mobile

The staff are very professional and nice. The rooms are clean. They gave us a late checkout with no problem. Very convenient location. But unfortunately the hot tub does not work which is not stated on their websight. I would stay there again.

Helpful?
Thank A TripAdvisor Member
GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Valued Guest, Thank you for the wonderful review, We are happy to read that you have enjoyed your stay with us here at Super 8 Nasa. We do apologize for any inconvenience that hot tub was out of order. We do hope to see you back in the near future. Best Regards, Team Super 8 Houston/NASA More 

Houston, Texas
1 review
1 of 5 stars Reviewed January 3, 2016

First, it was not their fault but the webpage I ordered from gave me the wrong date. The receptionist at Super 8 was kind enough to fix the date but it was not stored in the computer so when we got there, their was a lot of confusion as to if I would even have a room. After 10-15 min... More 

Review collected in partnership with Super 8

Helpful?
Thank C7773IMericc
GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear C7773lmericc, I do apologize for the inconvenience, It sounds like you were in one of smoking pet friendly rooms but that is still no excuse for it to spell like cat pee or mold. I understand that you were tied and just wanted to relax but always contact the desk with any issues. We here at Super 8 like... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 30, 2015

It keeps what it promises. Worth the money. Good service, breakfast included. Five minutes from the Space Center. At the motel you can buy the tickets to visit the Space Center for 20 USD instead of the standard 24.95 USD.

Review collected in partnership with Super 8

Helpful?
Thank Simona G
Raleigh, North Carolina
1 review
1 of 5 stars Reviewed December 28, 2015

Never again. This hotel has us confused with the guest next door. I booked a pet friendly room and even noted it was an 8lb yorkie. After 3 calls they admitted that was their error and refunded $200.00. They kept the other $200.00 saying we destroyed our room, stole a blanket, ruined towels with black hair dye * me and... More 

Review collected in partnership with Super 8

Helpful?
Thank johnsV4914FU
GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Guest, As I said below in your other review please contact the hotel directly @ 281-333-5385 Thank you, Management More 

Raleigh
2 reviews
1 of 5 stars Reviewed December 24, 2015 via mobile

Worst hotel and worst customer service ever!!!! They charged my c.c. 400.00 for putting us in a non pet friendly room. We requested it and stated it in our booking reservation. Specifically stated we will be traveling with an right pound yorkie. I was told whoever checked us in they made a mistake. They accused us and confused us with... More 

Helpful?
Thank Sonya S
GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Sonya, I apologize for any inconvenience this may have caused you, yes that was our error for putting you into a non-pet friendly room and they pet fees ware refunded. As far as damages we can no long rent the the room with the damages that were done. If we don't hold people accountable for want they do to... More 

Ile-de-France, France
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 22, 2015

Pretty close to the Johnson Space Center (actually one of the closest hotels), the hotels is pretty quiet and remote. The rooms are average, except if you're a space exploration fan : there are poster of space vehicles in each room ! Sleep under a poster of the space shuttle of the ISS is... just awesome ! It's the little... More 

Helpful?
Thank Cowboy-de-Tchernobyl
GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear George_Abitb01, Thank you for the wonderful review. Yes the pictures above the beds are a nice feature. we are happy that you enjoyed your stay, We hope to see you back in the near future. Best Regards, Team Super 8 Houston/NASA More 

Webster, Texas
1 review
5 of 5 stars Reviewed December 21, 2015

My visit was most pleasant at Super 8 Nasa/Webster. The staff overnight staff was helpful and friendly. I would recommend a stay at this hotel due to the well designed rooms and features it has.

Review collected in partnership with Super 8

Helpful?
Thank freds875
GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Freds875, Thank you for the wonderful review. I love to hear about how the staff is doing. It is always a pleasure to read to about them. Thank you for the recommendation. We hope to see you back in the near future. Best Regards, Team Super 8 Houston/NASA More 

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