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Super 8 Houston/NASA/Webster Area

#86 of 461 Hotels in Houston
Certificate of Excellence
2.0 of 5
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18103 Kings Row, Houston, TX 77058
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Super 8 Houston/NASA/Webster Area
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Ranked #86 of 461 Hotels in Houston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Robert and Liz D Jacksboro, Texas
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306 reviews from our community

Traveler rating
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    134
    41
    15
    9
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103
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40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksboro, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

We absolutely loved our stay here. We were in Houston for the stock show, so it was a very tiring and stressful week for us. Meghan and her staff were absolutley amazing. They were very friendly and helpful with all our needs. Older motel, but very nice and location is great. Access to many stores and restaurants. We will be... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

The manager Vanessa was very pleasant and showed wonderful customer service which made me feel a lot more comfortable about my stay .

Review collected in partnership with Super 8

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GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Dewanna L. Thank you for your kind words, We here at Super 8 strive for 100% satisfaction. We happy to see that we exceeded your expectations. Thank you for taking the time to write a review for our hotel and we hope to see you back in the near future! Thank you, Team Super 8 Houston/NASA More 

lumberton, Tx
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Appeared to be a clean hotel. Staff was very nice and acted like they really cared about making our stay comfortable. Lobby area was small and packed for the free breakfast! We opted to go across the highway to IHOP instead. Overall the experience was pleasant. I wasn't happy about the increase in price from booking in advance and then... More 

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GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Tbchambers, Thank you for taking the time to write a review for our hotel. Hotel pricing can depend on room types, special events, holidays, time of the season, the area of which they hotel is in etc., There are several reasons on pricing for hotel/motels. We strive for excellence in customer service and I am happy to read that... More 

1 review
4 of 5 stars Reviewed 1 week ago

i was there one night with my wife and it was really nice when i get there and realized that it was more that what i was expecting, room where clean, roomy, the bathrooms was very clean, overall my experience at super 8 was good, the only bad thing is that in the front door when we arrive, they say... More 

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GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Johnathan, Thank you for taking the time to write a review for our hotel. Pricing can change at anytime with hotels. It depends on dates, special events, holidays etc. So depending on when you looked on trip advisor for rates there could be a difference at time of check in if you did not book your reservation at the... More 

Avon, Connecticut
Top Contributor
53 reviews 53 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We selected this motel for our visit to Houston Space Center, because it is close by and it had fairly good reviews on Tripadvisor. It is an older facility right next to the 6-8 lane NASA Pkwy. The room we were in seemed to have been updated recently and it looked very clean, no awkward smells. A/C worked well at... More 

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GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Ump22, Thank you for taking the time out of your schedule to write a review for our hotel. We are sorry to read that your neighbors keep you awake. Did you contact the desk? We would of been more than happy to make a curtsey call to them. All super 8 should be severing the same items as it... More 

Tulsa
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Clean motel, nice people, the water smelled horrible. The front desk did send some bottled water to the room, thank you

Review collected in partnership with Super 8

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GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Craig R., Thank you for taking the time to write a review, I'm sorry hear about the water unfortunately at that the time of your stay the city was flushing the water lines which could of cause the smell. but I am delighted to read that the staff were on top of it! We hope to see you again... More 

Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had two small pets which added $30 for a one night stay. That is a lot of money for a minimal amount of risk on the property owners part. Overall the experience was very comfortable though, just ended up a little expensive.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear Robert, Thanking for taking the time to write review for our hotel. We happy to read you enjoyed your stay. As for the pet fee, our pet policy is $15.00 per pet, per night no more than 2 pet per room. Best Regards, Team Super 8 Houston/NASA More 

Badlapur, Maharashtra, India
Contributor
15 reviews 15 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first trip to US and I got a good hotel to stay here. Super 8 is really good option. Supportive Check-in and Check-out staff, rooms were really good. It is very close to NASA. Lots of Dining options available right around the corner for your meals. Breakfast was good. The rooms were large. The only thing I... More 

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GM_Super8nasa, Manager at Super 8 Houston/NASA/Webster Area, responded to this review

Dear tatakrifaley, We are truly ecstatic to receive such a wonderful review. Thank you so much for sharing your comments and letting others know about our hard work and wonderful product. We are very delighted to hear that you were very pleased with our services. We are looking forward to providing you the same pleasant accommodations and service the next... More 

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