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Holiday Inn Express Hotel & Suites Houston/Kingwood

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22675 Highway 59 North (Eastex Freeway), Houston, TX 77339
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Holiday Inn Express Hotel & Suites Houston/Kingwood
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Holiday Inn Express Hotel & Suites Houston/Kingwood
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66 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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texas
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is nice and clean, but my only complaint is that there were many kids unattended at the " complimentary breakfast " I know it is not free but because you paid doesn't give you the right to be dumb, most of the times they filled their plates to the top and straight to the garbage and laugh. Yes... More 

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Nacogdoches, Texas
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 5, 2015

This place is near the airport and very convenient . We walked in the door and was greeted by the night clerk a very friendly caring gentleman. He gave us a warm welcome on a cold night. The rooms were comfortable and very clean.

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 24, 2015

Hotel was clean and neat and lady in front desk Twanda I believe is her name was very courteous and polite . she thought our son was the cutest thing ever and she went out of her way to get him a little gift. Will definitely recommend this hotel. " .

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HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Thank you for your kind words. Yes Ms. Twanda is the definition of "Hospitality". We hope to see you back again. More 

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 16, 2014

I do not review often, but after two weeks here I must, The rooms are fantastic the staff is impeccable and the location and price cannot be any better. For a business or casual traveler on a budget or trying to keep a budget this hotel is perfect! Traffic into downtown is not bad at all, no matter what time,... More 

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Brenham, Texas
Contributor
18 reviews 18 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 10, 2014

Hotel was friendly and clean good location to shopping and restaurants. The road noise is all night long which made it hard to sleep. Only two towels and washcloths along with the shower head being so low. If you are over 5'5" you will have a hard time with it. Bed was very soft.

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Alexandria, Virginia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 4, 2014

We just got back from Houston. We stayed at this Holiday Inn Express because it was so convienent. We got the room we expected which was good. The bed was comfortable. The room was clean and neat. Nothing over the top but what I expected. The cleaning staff was very nice but when we returned to our room on Monday... More 

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HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Thank you for taking the time to let us know how are doing. We are glad you enjoyed your stay and the business center is up and running. we hope to see you again More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 12, 2014

This hotel is infested with bedbugs.They changed my room when I found the bedbug crawling on bed. A night after the room change I noticed bug bites on my arm. Both of the rooms I stayed had strong odor I didn't what it was at the time. I'm pretty sure now it was the smell of bug sprays. Even their... More 

Was this review helpful? Yes 1
HIEKW, General Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

I am sorry to hear that your stay was unpleasant. We were never notified of any issues in your room. I would appreciate if you would give us a call so we can know who you are and what room you were in and what had happened. Please feel free to contact us at any time at the property. We... More 

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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 28, 2014

I found it hard to sleep with the highway so close by out the front, no blackout curtains, and a clunky AC unit. But the staff was friendly, the location was good for early morning airport access, the breakfast was decent, and the price was good. Overall an okay place to stay.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear Lindsay O, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. The feedback we... More 

California
Top Contributor
58 reviews 58 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 21, 2014

We visit our grandchildren in Kingwood frequently and often stay in this hotel. My last review was very negative. I was contacted by the manager who promised improvement, so we tried it again. It was a typical Holiday Inn Express hotel. The room was fine, the service was fine this time. It's nothing special, but ok.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Houston/Kingwood, responded to this review

Dear stevej2001, Thank you for your feedback and for choosing to stay at our hotel again. I sincerely apologize for the experience you had with us during your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service... More 

Orlando, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 2, 2014

This hotel was awesome! The room was wonderful. The bed was perfect. I thouroughy enjoyed the staf, both at night and during the day. They were very friendly and helpful. And the "continental" breakfast was out of this world. I would definitely recommend this to everyone!!

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